How to Connect Your APILDELLA 14'' Triple Laptop Screen Extender
This guide provides instructions on connecting your APILDELLA 14'' Triple Laptop Screen Extender and troubleshooting common issues.
Understanding Your Laptop Ports
The combination of cables required for your APILDELLA 14'' Triple Laptop Screen Extender depends on the types of ports available on your laptop. Please examine your laptop and identify the ports you have and their quantities.
| Laptop Port Type(s) | Needed Cable(s) for One Screen to Function |
|---|---|
| Thunderbolt 3 or USB-C with DisplayPort | 1 x USB-C to USB-C cable |
| HDMI and USB-A | 1 x USB-A to USB-C cable (power) 1 x HDMI to USB-C cable (video) |
| 2 x USB-A (USB 3.0 and up) | 1 x USB-A to USB-C cable (power) 1 x HDMI to USB-C (video) 1 x Apildella USB 3.0 to HDMI adapter |
Note: The HDMI to USB-C cable must be connected to the bottom USB-C port on the Apildella monitor.
Connection Methods
1. USB-C with DisplayPort
If your laptop features two Thunderbolt 3 or USB-C ports with DisplayPort functionality, the most straightforward connection method involves using the two included USB-C to USB-C cables. Connect one end of the cable to your laptop's Thunderbolt 3 port and the other end to the "Video + Power" port on the Tri-Screen. This port is typically identified by a port with a lightning bolt symbol ⚡ or the "Thunderbolt 3" label.
2. USB-C without Display Function
This connection type is distinct from the "Power Only" port, even though they may share a similar physical shape. The "Power Only" port is usually indicated by a battery symbol ?.
For a single USB-C to USB-C cable connection for both power and video, ensure your laptop's USB-C port supports DisplayPort Alternate Mode (Alt Mode) or video output. Consult your laptop's user manual for confirmation.
3. USB+HDMI Connection
If your laptop has an HDMI port and two USB-A ports (USB 3.0 or higher), you can utilize the Apildella USB 3.0 to HDMI adapter. This adapter converts one of the USB-A ports into an HDMI output for video. You will then need a separate USB-A to USB-C cable to provide power to the monitor. Essentially, each screen is connected using a combination of USB+HDMI cables.
Troubleshooting Common Issues
Issue: "No Signal" or "Go to Power Save" Messages
If you encounter "No Signal" or "Go to power save" messages on your screens, follow these troubleshooting tips:
- Ensure Dual Power and Video Feed: Verify that each screen is receiving both a video signal and adequate power. If your laptop lacks a USB-C port with DisplayPort or a Thunderbolt 3 port, you will need two cables per screen: one HDMI video cable and one USB cable for power.
Issue: Screen Remains Black After Connecting
If a screen stays black even after the cable is connected, it indicates that the power supplied by your laptop's interface is insufficient or unstable for the product. To resolve this, use an external power adapter (rated 5V/2A or higher) to supply the necessary power.
