User Guide for DrayTek models including: Vigor3910 Series, Multi-WAN Security Router, Security Router, Multi-WAN Router, Router, Vigor3910 Series Router
Index of /Vigor3910/Manual
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DocumentDocumenti Vigor3910 Series Multi-WAN Security Router Quick Start Guide Version:1. 2 Firmware Version: V4. 3. 1. 1 (For future update, please visit DrayTek web site) Date: July 20, 2022 ii Intellectual Property Rights (IPR) Information Copyrights Trademarks © All right s reserved. This publicat ion cont ains inf ormat ion t hat is prot ect ed by copyright . No part may be reproduced, t ransmit t ed, t ranscribed, st ored in a ret rieval syst em, or t ranslat ed int o any language wit hout writ t en permission f rom t he copyright holders. The f ollowing t rademarks are used in t his document : Microsof t is a regist ered t rademark of Microsof t Corp. Windows 8, 10, 11 and Explorer are t rademarks of Microsof t Corp. Apple and Mac OS are regist ered t rademarks of Apple Inc. Ot her product s may be t rademarks or regist ered t rademarks of t heir respect ive manuf act urers. Safety Instructions and Approval Safety Instructions Warranty Read t he inst allat ion guide t horoughly bef ore you set up t he rout er. The rout er is a complicat ed elect ronic unit t hat may be repaired only be aut horized and qualif ied personnel. Do not t ry t o open or repair t he rout er yourself . Do not place t he rout er in a damp or humid place, e. g. a bat hroom. Do not st ack t he rout ers. The rout er should be used in a shelt ered area, wit hin a t emperat ure range of +5 t o +40 Celsius. Do not expose t he rout er t o direct sunlight or ot her heat sources. The housing and elect ronic component s may be damaged by direct sunlight or heat sources. Do not deploy t he cable f or LAN connect ion out door t o prevent elect ronic shock hazards. Keep t he package out of reach of children. When you want t o dispose of t he rout er, please f ollow local regulat ions on conservat ion of t he environment . We warrant t o t he original end user (purchaser) t hat t he rout er will be f ree f rom any def ect s in workmanship or mat erials f or a period of t wo (2) years f rom t he dat e of purchase f rom t he dealer. Please keep your purchase receipt in a saf e place as it serves as proof of dat e of purchase. During t he warrant y period, and upon proof of purchase, should t he product have indicat ions of f ailure due t o f ault y workmanship and/ or mat erials, we will, at our discret ion, repair or replace t he def ect ive product s or component s, wit hout charge f or eit her part s or labor, t o what ever ext ent we deem necessary t ore-st ore t he product t o proper operat ing condit ion. Any replacement will consist of a new or re-manuf act ured f unct ionally equivalent product of equal value, and will be of f ered solely at our discret ion. This warrant y will not apply if t he product is modif ied, misused, t ampered wit h, damaged by an act of God, or subj ect ed t o abnormal working condit ions. The warrant y does not cover t he bundled or licensed sof t ware of ot her vendors. Def ect s which do not signif icant ly af f ect t he usabilit y of t he product will not be covered by t he warrant y. We reserve t he right t o revise t he manual and online document at ion and t o make changes f rom t ime t o t ime in t he cont ent s hereof wit hout obligat ion t o not if y any person of such revision or changes. iii EU Declaration of Conformity We DrayTek Corp. , of f ice at No. 26, Fushing Rd. , Hukou, Hsinchu Indust rial Park, Hsinchu 303, Taiwan, declare under our sole responsibilit y t hat t he product Product name: Multi-WAN Security Appliance Model number: Vi gor 3 9 1 0 Manufacturer: DrayTek Corp. Address: No. 26, Fushing Rd. , Hukou, Hsinchu Industrial Park, Hsinchu 303, Taiwan. is in conf ormit y wit h t he relevant Union harmonisat ion legislat ion: EMC Direct ive 2014/ 30/ EU, Low Volt age Direct ive 2014/ 35/ EU and RoHS 2011/ 65/ EU wit h ref erence t o t he f ollowing st andards St andar d EN 55032 EN 61000-3-2 EN 61000-3-3 EN 55024 EN 62368-1 EN IEC 63000: 2018 Version / Issue date 2015+AC: 2016 class A 2014 Class A 2013 2010+A1: 2015 2014/ AC: 2015 2018 Hsinchu ( pl ace) 22nd June, 2019 (dat e) Calvin Ma / President . (Legal Signat ure) Declaration of Conformity We DrayTek Corp. , of f ice at No. 26, Fushing Rd. , Hukou, Hsinchu Indust rial Park, Hsinchu 303, Taiwan, declare under our sole responsibilit y t hat t he product Product name: Multi-WAN Security Appliance Model number: Vi gor 3 9 1 0 Manufacturer: DrayTek Corp. Address: No. 26, Fushing Rd. , Hukou, Hsinchu Industrial Park, Hsinchu 303, Taiwan. Importer: CMS Distribution Ltd: Bohola Road, Kiltimagh, Co Mayo, Ireland is in conf ormit y wit h t he relevant UK St at ut ory Inst rument s: The Elect romagnet ic Compat ibilit y Regulat ions 2016 (SI 2016 No. 1091), The Elect rical Equipment (Saf et y) Regulat ions 2016 (SI 2016 No. 1101), and The Rest rict ion of t he Use of Cert ain Hazardous Subst ances in Elect rical and Elect ronic Equipment Regulat ions 2012 (SI 2012 No. 3032) wit h ref erence t o t he f ollowing st andards: St andar d EN 55032 EN 61000-3-2 EN 61000-3-3 EN 55024 EN 62368-1 EN IEC 63000: 2018 Version / Issue date 2015+A1: 2016 class A 2014 2013 2010+A1: 2015 2014/ AC: 2015 2018 Hsinchu ( pl ace) 2nd August, 2021 (dat e) Calvin Ma / President . (Legal Signat ure) iv Regulatory Information Federal Communicat ion Commission Int erf erence St at ement This equipment has been t est ed and f ound t o comply wit h t he limit s f or a Class A digit al device, pursuant t o Part 15 of t he FCC Rules. These limit s are designed t o provide reasonable prot ect ion against harmf ul int erf erence in a resident ial inst allat ion. This equipment generat es, uses and can radiat e radio f requency energy and, if not inst alled and used in accordance wit h t he inst ruct ions, may cause harmf ul int erf erence t o radio communicat ions. However, t here is no guarant ee t hat int erf erence will not occur in a part icular inst allat ion. If t his equipment does cause harmf ul int erf erence t o radio or t elevision recept ion, which can be det ermined by t urning t he equipment of f and on, t he user is encouraged t o t ry t o correct t he int erf erence by one of t he f ollowing measures: Reorient or relocat e t he receiving ant enna. Increase t he separat ion bet ween t he equipment and receiver. Connect t he equipment int o an out let on a circuit dif f erent f rom t hat t o which t he receiver is connect ed. Consult t he dealer or an experienced radio/ TV t echnician f or help. This device complies wit h Part 15 of t he FCC Rules. Operat ion is subj ect t o t he f ollowing t wo condit ions: (1) This device may not cause harmf ul int erf erence, and (2) This device may accept any int erf erence received, including int erf erence t hat may cause undesired operat ion. More updat e, please visit www. drayt ek. com. USA Local Represent at ive Company name Addr ess ZIP Code Cont act Person ABP Int ernat ional Inc. 13988 Diplomat Drive Suit e 180 Dallas TX 75234 75234 E-mail rmesser@abpt ech. com Mr. Robert Messer Tel . 19728311600 v Table of Contents 1. Package Content .................................................................................................. 1 2. Panel Explanation................................................................................................. 2 2.1 LED ............................................................................................................................................ 2 2.2 Connectors ................................................................................................................................. 2 3. Hardware Installation ........................................................................................... 3 3.1 Connecting Device ..................................................................................................................... 3 3.2 Rack-Mounted Installation.......................................................................................................... 4 4. Software Configuration ........................................................................................ 5 4.1 Quick Start Wizard for Network Connection............................................................................... 5 5. Customer Service ............................................................................................... 12 vi 1. Package Content Take a look at t he package cont ent . If t here is anyt hing missed or damaged, please cont act DrayTek or dealer immediat ely. Vigor router Quick Start Guide RJ-45 Cable (Ethernet) Rack mount kit (brackets) Console Connector Console Flat Cable The t ype of t he power cord depends on t he count ry t hat t he rout er will be inst alled. UK-type Power Cord EU-type Power Cord USA/Taiwan-type Power Cord AU/NZ-type Power Cord 1 2. Panel Explanation 2.1 LED LED PWR ACT USB SFP+ Status On Of f Bl i nki ng Of f On Of f On Of f P3 ~ P12 Lef t Ri ght On Of f Bl i nki ng On Of f 2.2 Connectors Explanation The rout er is powered on. The rout er is powered of f . The syst em is act ive. The syst em is hanged. The USB device is inst alled and ready. No USB device is inst alled. The f iber connect ion is est ablished. No f iber connect ion is est ablished or t he syst em is hanged. The Et hernet link is est ablished on corresponding port . No Et hernet link is est ablished. The dat a is t ransmit t ing. The Et hernet link is est ablished on corresponding port wit h 1G Mbps or above. The Et hernet link is est ablished on corresponding port wit h less t han 1G Mbps. Interface USB1 / USB2 Consol e SFP+ (P1~P2) 2. 5GBase-T (P3~P4) GbE P5~P8 GbE P9~P12 Description Connect er f or t he USB device. Provided f or t echnician use. Connect er f or SFP module wit h t he rat e of 10G/ 1G bps. Connect or f or remot e net work devices or local net work devices (WAN/ LAN) wit h t he rat e of 2. 5G/ 1G/ 100M/ 10M bps. Connect ors f or remot e net work devices or local net work devices (WAN/ LAN) wit h t he rat e of 1G/ 100M/ 10M bps. Connect er f or local net work devices (LAN) wit h t he rat e of 1G/ 100M/ 10M bps. The Fact ory Reset but t on is used t o rest ore t he def ault set t ings. Turn on t he rout er (ACT LED is blinking). Press t he hole and keep f or more t han 5 seconds. When you see t he ACT LED begins t o blink rapidly t han usual, release t he but t on. Then t he rout er will rest art wit h t he f act ory def ault conf igurat ion. Connect er f or a power cord. ON/ OFF - Power swit ch. 2 3. Hardw are Installation This sect ion will guide you t o inst all t he rout er t hrough hardware connect ion and conf igure t he rout er' s set t ings t hrough web browser. 3.1 Connecting Device Bef ore st art ing t o conf igure t he rout er, you have t o connect your devices correct ly. 1. Connect a modem t o any WAN port of Vigor3910 wit h Et hernet cable (RJ-45) t o access Int ernet . 2. Connect t he ot her end of t he cable (RJ-45) t o t he Et hernet port on your comput er (t hat device also can connect t o ot her comput ers t o f orm a small area net work). The LAN LED f or t hat port on t he f ront panel will light up. 3. Connect a server/ rout er (depends on your requirement ) t o any WAN port of Vigor3910 wit h Et hernet cable (RJ-45). The WAN LED will light up. 4. Connect t he power cord t o Vigor3910' s power port on t he rear panel, and t he ot her side int o a wall out let . 5. Power on t he device by pressing down t he power swit ch on t he rear panel. The PWR LED should be ON. 6. The syst em st art s t o init iat e. Af t er complet ing t he syst em t est , t he ACT LED will light up and st art blinking. Below shows an out line of t he hardware inst allat ion f or your ref erence. 3 3 .2 Ra c k -M ount e d I nst a lla t ion The Vigor3910 Series can be mount ed on t he shelf by using st andard bracket s shown below. 1. Fast en t he rack mount kit on bot h sides of t he Vigor rout er using specif ic scr ew s. 2. Then, inst all t he Vigor rout er (wit h rack mount kit ) on t he 19-inch chassis by using ot her f our screws. 4 4. Softw are Configuration To access Int ernet , please f inish basic conf igurat ion af t er complet ing t he hardware inst allat ion. 4.1 Quick Start Wizard for Netw ork Connection The Quick Start Wizard is designed f or you t o easily set up your rout er f or Int ernet access. You can direct ly access t he Quick Start Wizard via Web User Int erf ace. Make sure your PC connect s t o t he rout er correct ly. Not e You may eit her simply set up your comput er t o get IP dynamically f rom t he rout er or set up t he IP address of t he comput er t o be t he same subnet as the default IP address of Vigor router 192. 168. 1. 1. For t he det ailed inf ormat ion, please ref er t o Trouble Shoot ing of t he user' s guide. Open a web browser on your PC and t ype http:/ / 192. 168. 1. 1. A pop-up window will open t o ask f or username and password. Please ent er " admin/ admin" as t he Username/ Password and click Login. Not e If you f ail t o access t o t he web conf igurat ion, pl ease go t o " Trouble Shoot ing" on User' s Guide f or det ect ing and solving your problem. 5 Now, t he Main Screen will pop up. If your rout er can be under an environment wit h high speed NAT, t he conf igurat ion provide here can help you t o deploy and use t he rout er quickly. The f irst screen of Quick Start Wizard is ent ering login password. Af t er t yping t he password, please click Next. 6 On t he next page as shown below, please select t he WAN int erf ace t hat you use. Then click Next f or next st ep. Not e The number of WAN int erf aces is relat ed t o t he port set up conf igurat ion. Only available WAN int erf aces will be shown in t his field. You have t o select t he appropriat e Int ernet access t ype (PPPoE, St at ic IP or DHCP) according t o t he inf ormat ion f rom your ISP. Here we t ake PPPoE and DHCP modes f or WAN connect ion as examples. 7 For PPPoE Connection 1. Choose WAN1 as WAN Int erf ace and click t he Next but t on; you will get t he f ollowing page. 2. Select PPPoE and click Next t o get t he f ollowing page. 8 3. Ent er t he Username/ Password provided by your ISP. Then click Next f or viewing t he summary of such connect ion. 4. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, t he syst em st at us of t his prot ocol will be shown. 5. Now, you can enj oy surf ing on t he Int ernet . 9 For DHCP Connection 1. Choose WAN1 as WAN Int erf ace and click t he Next but t on; you will get t he f ollowing page. 2. Select DHCP and click Next t o get t he f ollowing page. 10 3. Ent er t he host name and / or MAC address provided by your ISP. Then click Next f or viewing summary of such connect ion. 4. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then, t he syst em st at us of t his prot ocol will be shown. 5. Now, you can enj oy surf ing on t he Int ernet . 11 5. Customer Service If t he rout er cannot work correct ly af t er t rying many ef f ort s, please cont act your dealer f or f urt her help right away. For any quest ions, please f eel f ree t o send e-mail t o support @drayt ek. com. Be a Registered Owner Web regist rat ion is pref erred. You can regist er your Vigor rout er via ht t ps: / / myvigor. drayt ek. com. Firmware & Tools Updates Due t o t he cont inuous evolut ion of DrayTek t echnology, all rout ers will be regularly upgraded. Please consult t he DrayTek web sit e f or more inf ormat ion on newest f irmware, t ools and document s. ht t ps: / / www. drayt ek. com GPL Notice This DrayTek product uses sof t ware part ially or complet ely licensed under t he t erms of t he GNU GENERAL PUBLIC LICENSE. The aut hor of t he sof t ware does not provide any warrant y. A Limit ed Warrant y is of f ered on DrayTek product s. This Limit ed Warrant y does not cover any sof t ware applicat ions or programs. To download source codes please visit : ht t p: / / gplsource. drayt ek. com GNU GENERAL PUBLIC LICENSE: ht t ps: / / gnu. org/ licenses/ gpl-2. 0 Version 2, June 1991 For any quest ion, please f eel f ree t o cont act DrayTek t echnical support at support @drayt ek. com f or f urt her inf ormat ion. 12