End-of-Sale and End-of-Life Announcement for the Cisco Speaker Track 60
Overview
Cisco announces the end-of-sale and end-of-life dates for the Cisco Speaker Track 60. The last day to order the affected product(s) is April 3, 2024. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in the end-of-life bulletin. The bulletin describes the end-of-life milestones, definitions, and dates for the affected product(s). It also lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
End-of-life Milestones
| Milestone | Definition | Date |
|---|---|---|
| End-of-Life Announcement Date | The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. | October 4, 2023 |
| End-of-Sale Date: HW | The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. | April 3, 2024 |
| Last Ship Date: HW | The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. | July 2, 2024 |
| End of SW Maintenance Releases Date: HW | The last date for software full support. After this date, Cisco will no longer guarantee new features or non-critical bug fixes for this product. Customers may be required to install newer software versions to continue to get support. | April 3, 2026 |
| End of SW/Vulnerability/Security Maintenance Releases Date: HW | Last date for limited software support; only critical bug fixes, security and vulnerability improvements are delivered, if possible. The last date that Cisco Engineering may release a maintenance release or scheduled software remedy for a security vulnerability or critical issue. Customers may be required to install newer software versions to continue to get support. | April 30, 2029 |
| End of Routine Failure Analysis Date: HW | The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. | April 3, 2025 |
| End of New Service Attachment Date: HW | For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. | April 3, 2025 |
| End of Service Contract Renewal Date: HW | The last date to extend or renew a service contract for the product. | June 29, 2028 |
| Last Date of Cloud Support: HW | Cisco can no longer guarantee that the device will continue to function and connect to the Cisco Webex cloud which include impacts to calling features, services, applications, and management. When the device loses its cloud connection, it will happen without notice. | April 30, 2029 |
| Last Date of Support: HW | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. | April 30, 2029 |
HW = Hardware, OS SW = Operating System Software, App. SW = Application Software
Product Part Numbers
| End-of-Sale Product Part Number | Product Description |
|---|---|
| CAB-ETH-ST-SHORT- | Two Ethernet cables (0.35m & 0.2m) for SpeakerTrack 60 |
| CAB-ETH-ST-SHORT= | Two Ethernet cables (0.35m&0.2m) for SpeakerTrack 60 Spare |
| CAB-PWR-ST-SHORT- | Two 12V power cables (0.45m & 0.2m) for SpeakerTrack 60 |
| CAB-PWR-ST-SHORT= | Two 12V power cables (0.45m&0.2m) for SpeakerTrack 60 spare |
| CTS-SPKER-TRACK60 | Cisco TelePresence Speaker Track 60 Kit |
| CTS-ST-ARR60-WMK- | Wall Mount Kit for Speaker Track 60 Microphone Array |
| CTS-ST-ARR60-WMK= | SPARE Wall Mount Kit for Speaker Track 60 Microphone array |
| CTS-ST-ARRAY60+ | Speaker Track 60 Microphone Array |
| CTS-ST-ARRAY60= | Speaker Track 60 Microphone Array Spare |
| CTS-ST-INT-PLATE- | Interface plate CAM-P60 to Speaker Track 60 |
| CTS-ST-INT-PLATE-= | ^Interface plate CAM-P60 to Speaker Track 60 |
| CTS-ST-INT-PLATE= | Interface plate CAM-P60 to Speaker Track 60 |
| PWR-12VDC-84W- | Power supply 12VDC 84W |
| PWR-12VDC-84W-= | ^Power supply 12VDC 84W |
| PWR-12VDC-84W= | Power supply 12VDC 84W |
| CS-KITPRO-ST60 | Room Kit Pro with SpeakerTrack 60 camera and accessories |
Product Migration Options
There is no replacement available for the Cisco Speaker Track 60 at this time.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Speaker Track 60 through the Cisco Refresh (certified remanufactured) program. Remanufactured units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Refresh program, go to: https://www.cisco.com/c/en/us/products/remanufactured.html.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/c/en/us/about/takeback-and-reuse/product-recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
