Imou Quick Start Guide

Enjoy Smart Life

Model: T2.00241733

Welcome

Thank you for choosing Imou. We are devoted to providing you easy smart home products. If you have problems using the product, please contact our service team before returning your product.

Service Email: service.global@imoulife.com

For detailed installation instructions & videos, and frequently asked questions, please visit: imoulife.com/support/help.

Package Content

Camera ×1
Power Cable ×1
Power Adapter ×1
Positioning Map ×1
Quick Start Guide ×1
Screw Package ×1
Mounting Plate ×1

Camera Introduction

The Imou smart camera features the following components:

Micro SD Card Slot
Reset Button [Press and hold for 10s to reset the camera]
Built-in Speaker
Power Port
LED Indicator
Lens
Built-in Mic

LED Indicator Status

LED Status	Device Status
Off	Power off/LED turned off
Solid red	Rebooting after reset / Booting / Device malfunction
Flashing green	Ready to set up the camera
Solid green	Operating correctly
Flashing red	Failed to set up the camera
Flashing green and red alternately	Updating firmware

Setup and Tips

Tips for Wireless Performance

To ensure the best possible wireless performance, please make sure that there are no obstacles and electromagnetic interference between the camera and router. [No Obstacles] [No Interference]

App Installation

Download the Imou Life app:

Download on the App Store

Get it on Google Play

Ceiling Mounting (Optional)

For ceiling mounting, you will need:

Mounting Surface
Positioning Map
Wall Anchor
Mounting Plate
Self-tapping Screw
Camera

Operating Environment:

Temperature: -10 °C to +45 °C
Power: 5V DC

Troubleshooting

Problem	Solution
Cannot configure the camera	Make sure that your smart phone and the camera are within range of your Wi-Fi router. Make sure that the LED indicator on the camera is flashing green.
How to find the camera Wi-Fi password	It is the safety code on the device label.
No picture or device is offline	Make sure that the LED indicator on the camera is flashing green. See "LED Status" section for details if otherwise. Make sure that the camera is properly connected to power using the included USB power adapter. Reposition the camera, router, or both to improve signal strength.
Picture is not clear	Check the camera lens for dirt, dust, and spider webs. Clean the lens with a soft, clean cloth. Remove the vinyl cover on the camera lens.
No audio	Make sure that audio function on camera is turned on. Make sure that audio is turned up on viewing device.
Human detection does not work	Make sure that you have enabled Human Detection in the Device Settings interface of Imou Life App.
Camera stuck downwards	Check Privacy Mode setting on Imou Life App.
Fail to scan QR code	Clean the camera lens of your smart phone. Make sure that there is enough light on the QR code. Do not hold the QR code too close to the camera.

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