User Manual for mega models including: Lupa-7 LED Moving Head Wash Fixture, Lupa-7, LED Moving Head Wash Fixture, Moving Head Wash Fixture, Head Wash Fixture, Wash Fixture, Fixture
Lupa-7 - MEGA-LITE
File Info : application/pdf, 15 Pages, 8.45MB
DocumentDocument® USER MANUAL Table of Contents Safety Information 2 What's Included 2 Specifications 3 Main Power Connection 4 DMX Connection 4 Display Settings 5 DMX Profile 8 Size And Weight 11 Segment 12 Installation 12 Warranty 13 Customer Service 14 Check that the unit has not been damaged during transport. Protection Against Fire 1. Maintain a minimum of 1 foot distance from any type of flame. 2. Fixture is designed for temporary outdoor use. 3. Do not install the unit too close to a heat source. 4. Make sure cables are properly secured. Fire 5. Maximum surface operating temperature: 130º. 6. Make sure fixture lens are not pointing towards the sun or direct light input. Protection Against Electrical Fire 1. 2. 3. 4. Electrical Disconnect power before servicing. For connection to main power supply, proceed to page 4. The power supply must be earthed (electronically grounded). This fixture must not be left on for long periods of time. Protection Against Mechanical Hazards 1. Use secondary safety chain when hanging unit. 2. Use quality clamps or bolts when positioning unit. 3. Do not open unit while it is on. Risk of electrical shock. Mechanical Ingress Protection IP 65 The IP rating is commonly expressed as IP (Ingress Protection) is followed by 2 numbers (i.e. 65) where the numbers define the fixture rating. The first number indicates the size of a particle that can enter the fixture.. The second number indicates the extent of protection against water entering the fixture. An IP65 rating in this fixture indicates that dust particles can not enter the fixture. And there is protection against powerful water spray from entering the fixture from any direction. What is Included 1pc Lupa 7 fixture 1pc Power Cable 2pc Quick Release Clamp Mount 1pc 1pc User Manual 2 Specifications Part Numbers Fixture ID 1315-Lupa 7 Mechanical Specifications Housing: Die-cast Aluminum Mounting System: Quick Release Clamp Mounts Power Connection: Seetronics SAC3FPX Input & SAC3MPX output (Nema 5-15 to SAC3FX-67 cable included) Signal Connection: 5 Pin XLR In and Out (IP Rated) Data Connection: RJ45 (IP Rated) Zoom: 3°to 32° Electronic Zoom Lens: Infinity Lens Rotation Weight: 26.5lb Size: 12" X 8.25" X 18.25" Electrical Specifications Light Source: 7 X 60W RGBW 28 X .5W RGB Lumens @ Full: 3207Lm Color Temp White: 9090K CRI: (Warm White) 75 Refresh Rate: Via Display Setting 900 to 25000Hz Signal Support: DMX 512, RDM, Artnet, sACN Power: Electronic 100-240V AC 50/60 Power Consumption: 512 Watts 4.4 Amps @110V Control & Programming Protocol: DMX 512, Artnet, sACN, RDM DMX 2 Modes: 27 Channel Mode 139 Channel Mode 134 Dual Mode DMX+ Artnet Operating Mode: Manual Settings Via Display . 3 Main Power Connection Caution! 1. Do not connect fixture to a dimmer system. 2. This unit must be earthed. (Electronically grounded) 3. Replace fuse only with the specified type and rating. (F10 250V) 4. This device is equipped with auto switching power supply that will allow the fixture to work from 100-240V AC 50/60Hz 5. Power Link max 3 units at 110V and 6 units at 220V Cable USA Black White Green Cable EU Brown Light Blue Yellow / Green 110V Live Neutral Ground 220V Live Live Ground DMX-512 Connection The fixture is equipped with 5 pin XLR Sockets for DMX input and output connection. The sockets are wired in parallel. Only use a shielded twisted pair cable designed for RS-485 and 5 pin XLR plugs and connectors in order to connect the controller with the fixture or the fixture with another. DMX - Input DMX - Output 1 5 2 4 3 1.Shield (Grd) 2. Signal (-) 3. Signal (+) N/A N/A 5 1 4 2 3 Caution! On the last fixture the DMX signal needs to be terminated with a terminator. Pre-manufactured terminator are available for purchase from your Mega-Lite dealer item #P-DMX-T. 4 Display Control The control board on the fixture base is your interface to access and control all the functions on the unit. It's LCD display gives you a code view of the options and functions. The following will explain each function. Menu Enter DMX-512 Mode 23°C IP:002.000.000.007 Channel: 27Ch 001 Up Down Address Channel Mode Setting Network Manual Reset Address Press Enter use the UP/Down Buttons to give the Fixture the Start Address. Fixtures Start Address Must Match the Controllers DMX Start Address and Fixture Channel operating Mode. Address Channel Mode Setting Network Manual Reset Channel Mode Press Enter use the UP/Down Buttons to assign fixtures DMX Profile operating mode from. Controller Must Match Channel Mode Settings 27 Channel Mode Standard 139 Channel Mode Extend 134 Channel Mode Dual / 48 DMX Mode 86 Artnet Connection Address Channel Mode Setting Network Manual Reset Setting This Function allows to set Operators Setting Preferences System Settings Control Mode Dimmer Mode Dimmer Speed LED Frequency White Balance Fan Mode Calibration Language Invert Screen Signal Keep Screen Lock Load Default 5 Control Mode DMX Artnet DMX + Artnet sACN DMX + sACN Control Mode The 3 DMX Profiles operation modes can work on DMX,Artnet or aACN by using the correct signal connection and controller set up. Dual Mode Allows for you to control 134 Channel mode to be split between DMX Control and the option of Artnet or aACN. The display will now allow you to address the base functions witch include Head movement and large led control and the Pixel address that controls the smaller 28 leds. A second connection will be required for this function. Dimmer Mode Linear Square I-Square S-Shape Dimmer Mode Allows you control main LED's dimming Curve with 4 Options Dimmer Speed Smooth Fast Dimmer Speed Allows you to control the main LED's Dimming speed LED Frequency 400Hz 1200Hz 2000Hz 4000Hz 8000Hz LED Frequency This function allows user to adjust the refresh frequency range from the options given White Balance R 255 G 255 B 255 W 255 White Balance Set Max value for each led to give you a new max value. 6 FAN Mode Auto Silent Full Calibration Invert Pan Invert Tilt Motor Adjust Fan Mode This function allows you to select from 3 fan setting options Auto= Will engage the fan once needed for LED cooling Silent= Will dim the LED to a safe operating mode Full= Fan Calibration Preferred Display Language Language Chinese English Invert Screen OFF ON Signal Keep NO YES Screen Lock NO YES Load Default NO YES Language Preferred Display Language Invert Screen Invert LCD Screen Image Signal Keep If DMX Signal is lost the fixture has 2 setting options NO Will turn off all functions YES will hold the last DMX command signal until signal is received again Screen Lock It is recommended that Screen Lock is engaged to Yes position when the fixtures is installed outside as the Rain or water may cause touch sensitive buttons to become active. Load Default Reverts all display settings and changes to the original factory settings 7 Address Channel Mode Setting Network Manual Reset Main Menu Network Ether: IP and MS: ID Number must match local ether net network from controller last fixture must be individually numbered. Please refer to DMX Controllers Manual to establish proper network connection Address Channel Mode Setting Network Manual Reset Address Channel Mode Setting Network Manual Reset Manual Mode Manual Mode gives you direct control over the fixture functions via Display Menu. Manual Mode 1.Pan 000 2.Tilt 000 3.Zoom 000 4.Rotation 000 5.Red 000 6.Green 000 7.Blue 000 8.White 000 9.Spark R 000 10.Spark G 000 11.Spark B 000 12.Effect 000 13.Spark EFF 000 Reset Reset Effect= Reset Internal Head Motor all electrical Components to factory position Reset Scan= Resets Pan and Tilt motor position to original factory settings Reset All= Resets Effect and Scan to home position DMX Profile Lupa 7 DMX Profile 27 Channel 139 Channel Mode Mode 134 Mode 48 DMX 86 Artnet Function 1 1 1 Pan 2 2 2 Pan Fine 3 3 3 Tilt 4 4 4 Tilt Fine 5 5 5 P/T Speed 6 6 6 Dimmer 7 7 7 Dimmer Fine 8 8 8 LED Intensity 9 9 9 LED Intensity 10 10 10 LED Intensity 11 11 11 LED Intensity 12 12 12 Strobe 13 13 13 Shutter Macro (Requires LED Intensity) 14 14 14 Macro Speed 15 15 15 Color Effect Description Pan Pan Fine Tilt Tilt Fine Pan and Tilt Speed (fast to slow) Dimmer Off to Full (front leds) Dimmer Fine (front leds) Red Green Blue White Closed Strobe (slow to fast) Pulse Strobe (slow to fast) Random Strobe All (slow to fast) Random Strobe Each (slow to fast) No Function Macro 1 Macro 2 Macro 3 Macro 4 Macro 5 Macro 6 Macro 7 Macro 8 Macro 9 Macro 10 Macro 11 Macro 12 Macro 13 Macro 14 Macro 15 Macro 16 All Program 1-16 Macro Speed (slow to fast) No Function Color Fade All Color Snap All Color Effect 1 Color Effect 2 Color Effect 3 Color Effect 4 Color Effect 5 Color Effect 6 Color Effect 7 Color Effect 8 Color Effect 9 Color Effect 10 Color Effect 11 Color Effect 12 Color Effect 13 Color Effect 14 8 Value Init Value 0-255 128 0-255 128 0-255 128 0-255 128 0-255 0 0-255 255 0-255 255 0-255 255 0-255 255 0-255 255 0-255 255 0-9 10-99 100-149 0 150-199 200-255 0-5 6-20 21-35 36-50 51-65 66-80 81-95 96-110 111-125 0 126-140 141-155 156-170 171-185 186-200 201-215 216-230 231-245 246-255 0-255 0 0-9 10-49 50-99 100-109 110-119 120-129 130-139 140-149 150-159 0 160-169 170-179 180-189 190-199 200-209 210-219 220-227 228-255 16 16 16 Effect Speed Effect Speed (slow to fast) 0-255 0 17 17 17 CTO 18 18 n/a Back LED Intensity 19 19 n/a Back LED Intensity 20 20 n/a Back LED Intensity 8000K to 2000K (front LEDs) Back Red LED Back Green LED Back Blue LED 0-255 0 0-255 0 0-255 0 0-255 0 No Function 0 Back Macro 1 1-8 Back Macro 2 9-16 Back Macro 3 17-24 Back Macro 4 25-32 Back Macro 5 33-40 Back Macro 6 41-48 Back Macro 7 49-56 21 21 n/a Back Shutter Macro Back Macro 8 57-64 0 (Requires Back Back Macro 9 65-72 LED Intensity) Back Macro 10 73-80 Back Macro 11 81-88 Back Macro 12 89-96 Back Macro 13 97-104 Back Macro 14 105-112 Back Macro 15 113-120 Back Macro 16 121-128 Back Macro 17 129-136 Back Macro 18 137-144 Back Macro 19 145-152 Back Macro 20 153-161 Strobe 162-193 Random Strobe All 194-225 Random Strobe Segment 226-255 22 22 n/a Back Macro Speed Macro Speed (slow to fast) 0-255 0 23 23 n/a Back Color Effect (Multiple Colors) No Function Back Color Effect 1 Back Color Effect 2 Back Color Effect 3 Back Color Effect 4 Back Color Effect 5 Back Color Effect 6 Back Color Effect 7 Back Color Effect 8 Back Color Effect 9 Back Color Effect 10 Back Color Effect 11 Back Color Effect 12 Back Color Effect 13 Back Color Effect 14 Back Color Effect 15 0-9 10-19 20-29 30-39 40-49 50-59 60-69 70-79 80-89 90-99 0 100-109 110-119 120-129 130-139 140-149 150-159 Back Color Effect 16 Back Color Effect 17 160-204 205-255 24 24 n/a Back Effect Speed 25 25 18 Zoom Back Effect Speed (slow to fast) Zoom (wide to narrow) 0-255 0 0-255 255 No Function 0-5 Lens Rotation Clockwise (index) 6-47 Lens Infinite Rotation Clockwise (slow to fast) 48-81 26 26 19 Lens Rotation Lens Infinite Rotation Counter Clockwise (slow to fast) 82-123 0 Lens Rotation Clockwise (index) No Center LED 124-165 Lens Infinite Rotation Clockwise (slow to fast) No Center LED 166-207 Lens Infinite Rotation Counter Clockwise (slow to fast) No Center LED 208-255 9 27 27 20 Control n/a 28 21 LED 1 n/a 29 22 LED 1 n/a 30 23 LED 1 n/a 31 24 LED 1 n/a 32 25 LED 2 n/a 33 26 LED 2 n/a 34 27 LED 2 n/a 35 28 LED 2 n/a 36 29 LED 3 n/a 37 30 LED 3 n/a 38 31 LED 3 n/a 39 32 LED 3 n/a 40 33 LED 4 n/a 41 34 LED 4 n/a 42 35 LED 4 n/a 43 36 LED 4 n/a 44 37 LED 5 n/a 45 38 LED 5 n/a 46 39 LED 5 n/a 47 40 LED 5 n/a 48 41 LED 6 n/a 49 42 LED 6 n/a 50 43 LED 6 n/a 51 44 LED 6 n/a 52 45 LED 7 n/a 53 46 LED 7 n/a 54 47 LED 7 n/a 55 48 LED 7 n/a n/a 1 Artnet Back Dimmer n/a n/a 2 Artnet Back Strobe n/a 56 3 Artnet Back LED 1 n/a 57 4 Artnet Back LED 1 n/a 58 5 Artnet Back LED 1 " " n/a 137 86 Artnet Back LED 28 n/a 138 87 Artnet Back LED 28 n/a 139 86 Artnet Back LED 28 No Function All Function Reset (Hold for 5 Seconds) No Function Red 1 Green 1 Blue 1 White 1 Red 2 Green 2 Blue 2 White 2 Red 3 Green 3 Blue 3 White 3 Red 4 Green 4 Blue 4 White 4 Red 5 Green 5 Blue 5 White 5 Red 6 Green 6 Blue 6 White 6 Red 7 Green 7 Blue 7 White 7 Back Dimmer Closed Strobe (slow to fast) Pulse Strobe (slow to fast) Random Strobe All (slow to fast) Random Strobe Each (slow to fast) Back Red 1 Back Green 1 Blue Blue 1 " " Back Red 28 Back Green 28 Blue Blue 28 0-230 231-245 0 246-255 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 0 0-255 255 0-9 10-99 100-149 0 150-199 200-255 0-255 0 0-255 0 0-255 0 " " 0-255 0 0-255 0 0-255 0 10 Size and Weight 12.37" 17.25" 12.5" 9.5" 10.75" 2.75" 10.2" 4.3" 8.62" 24.15" Fixture Size: 12.5" X 9.5" X 17.25" Fixture Weight: 29lb Packaged Size: 16.4" X 13.9" X 24.61" Packaged Weight: 35.27lb 11 Segment 2 7 3 1 6 4 5 Pan , Tilt , Zoom Rot DMX Values: 000 Installation Caution! 1. The Installation must be carried out by an authorized dealer or trained professional. 2. Unit may cause severe injuries, if you have doubts concerning the safety do not install. 3. Unit is to be 24 inches away from flammable materials. 4. Use high quality installation equipment to hang the unit. 5. Internal Fan Filters must be cleaned periodically as not to block airflow. When rigging the it is very important that you follow common safety procedures. Rigging requires extensive experience including but not limited to calculating working weight loads, material being used and periodic safety inspections. If you lack these qualifications, do not attempt the installation yourself, instead use a professional structural rigger. When rigging the unit always be secure with a secondary safety attachment. The installation location of the fixture has got to be built in the way that it can hold 10 times the weight for 1 hour with out any failures. Installation should be checked at least one time a year by a skilled professional. 12 General Terms & Conditions 1. All resellers must have approved and signed Reseller Application on file, including their respective state tax information and W-9. Applications are re-evaluated on a fiscal calendar year basis to assure business integrity and tax status. 2. Cash, check, cashiers check, ACH, wire transfer, MasterCard, Visa, Discover, and American Express are accepted forms of payment. 3. Past due invoices will be charged 1.5% per month finance charge. Uncollected invoices are subject to be turned over to collection. 4. The reseller will pay all reasonable expenses incurred in the course of collections. 5. The proper venue for litigation will be Bexar County, Texas. 6. Returned checks will be charged a $50.00 fee. 7. All prices are in U.S. Dollars. 8. All prices and specifications are subject to change without notice, sales order confirmations are emailed and will reflect correct pricing. 9. All terms are insured, monitored, analyzed and approved by Coface USA. Changes in credit line and approved terms can change without notice. Company authorization of credit is based on Coface approvals. Any conflicts or disagreements should be referred to: 650 College Rd East Suite 2005 Princeton, NJ 08540. 1-609-469-0400. E-mail: cofaceusa@coface.com 10. Returns are subject to 25% restocking charge plus any necessary charges for repair or re-packaging. Shipping Terms & Conditions 1. All orders are EXW San Antonio, TX (EXW means that a buyer/reseller incurs the risks for bringing the goods to their final destination) any deviation needs to be done in writing. 2. UPS ground shipping is the preferred shipping method. Requests for specific carriers may require use of the customer's account number and may incur an additional charge for handling. 3. Drop shipments are subject to all return charges at resellers expense. Drop shipments are not allowed outside of the territorial United States. 4. NO C.O.D. shipments allowed. 5. Returned and undelivered shipment charges are the buyer/resellers responsibility and will be billed to the buyer/reseller. 6. The freight carrier and Company shipping@mega.lighing should be notified upon receipt of damaged freight, discrepancies, or non-conformities within 24 hours. Company can assist in making claims with carriers or agents in the event of any loss or damage. 7. Upon acceptance in good order by Carrier from Company, the material becomes the property of the Reseller. Warranty and Service Procedures 1. All returns require an RMA# (Return Merchandise Authorization number) before returning goods for any reason. For a service or warranty RMA, please email service@mega.lighting or call (210)684-2600. For sales or demo returns, please contact sales@mega.lighting. 2. Case will be created and an RMA notice will be emailed. All units received must have the RMA # included with the unit as well as on the shipping label. 3. All shipping charges are the responsibility of the customer: MEGA Systems, Inc., Service, 18668 HWY 16 N., Helotes, TX 78023 Warranty for Products Purchased Before 2021 Unless otherwise stated in writing, product is covered by a one year parts and labor limited warranty and is subject to same limitations listed under the limited warranty exclusions listed below. Warranty for Products Purchased After January 1, 2021 MEGA SYSTEMS INC ("MSI") hereby warrants to the original purchaser/owner (Customer"), MSI products to be free of manufacturing defects in material and workmanship, for the warranty periods as defined below from the original purchase invoice date. This warranty applies exclusively to new MSI branded and/or distributed products listed below, purchased from an MSI AUTHORIZED dealer/reseller. This warranty is not transferable and may or may not apply to products sold and/or forwarded outside the United States. Please contact MSI for applicable regional product warranty information. The purchase of MSI product constitutes the Customer's acceptance of all warranty terms and conditions as listed in this limited warranty statement. This warranty provides the Customer with legal rights, which may vary from state to state. Please contact MSI regarding warranty questions prior to purchasing. Product / Series Warranty Period Coverage Battery Powered LED Six month battery, one year all other components 1, 2 Moving LED, Hazers One Year 2 Outdoor IP-Rated LED Two Years 3 House Light LED, Decorative LED, Compact LED, i Candy LED, Theatrical LED, Strobe Wash LED, Follow Spot LED, Three Years 4 Production & House of Worship Control, Architectural Control, Theatrical Control, Dance Venue & Mobile DJ Control, Direct View LED Displays, and MV Controllers 1. Battery: 183 days/six months 2. Parts and Labor: 365 days/one year 3. Parts and Labor: 730 days/two years 4. Parts and Labor: 1095 days/three years This limited warranty excludes any defects caused by, resulting from, or relating to the following: Normal wear and tear of lamps, color media, brushes, contact rings, lamp sockets, belts and other parts prone to wear and tear. Misuse, abuse, improper handling, accident, alteration or attempts to repair by or on behalf of the owner or any person not authorized by MSI. Damage to the product resulting from acts of God, including but not limited to, earthquakes, hurricanes, tornadoes, lightning and other natural disasters, fire, explosion, flood, riots, civil disorder or any other cause beyond the reasonable control of MSI. Exposure to harsh or excessively corrosive environmental conditions (whether indoors or outdoors) including, but not limited to, extreme temperature, humidity, atmospheric conditions (including salinity or pressure), radiation (UV, infrared or nuclear), shock and conditions which exceed the product's Ingress Protection ("IP") rating. Use of the product in a manner which exceeds the applicable product specification, including, but not limited to, exposure to excessive, insufficient, or other voltage conditions. Installation or use of the product not in accordance with the technical documentation, MSI guidelines (as may be posted on its website at www.megasystemsinc.com from time to time or otherwise designated by MSI or its brands) or applicable building and electrical codes, regulations, and standards. Failure to maintain the product in accordance with the technical documentation. Natural degradation and color shift of the LED source over the course of normal product use. Slight deviations in the specified values of intensity and color that do not affect the functionality of the product. Use of the product not for its intended purpose. All warranty claims are evaluated under the terms of this limited warranty. If a product falls within the warranty period and if, upon examination by MSI, it is found to have failed for a covered cause, MSI will, at its sole discretion, repair or replace the defective part or product or reimburse the purchaser a pro-rated portion of the purchase price based on the percentage of the warranty period still remaining as of the date that the returned product was received by MSI. Should a replacement part or product be discontinued or unavailable, MSI reserves the right, in its sole and absolute discretion, to substitute a comparable replacement part or product for the defective part of product. MSI warranty obligation hereunder is limited solely to the repair or replacement of or reimbursement for the particular parts or products determined by MSI to have failed for a covered cause within the warranty period. In no event shall MSI be responsible to replace or reimburse purchaser for any products or portions of a system that MSI determines has not failed for a covered cause within the warranty period, even if such other products or portions of a system are used together with products being repaired or replaced by MSI under this warranty and the repaired product differs in brightness, colors or any other attribute after the repair. Costs of removal, shipping to MSI or its authorized representative and re installation are solely the responsibility of the purchaser. If MSI determines that the product is covered by this limited warranty, it will only pay for parts and labor as indicated by product type. If MSI determines that the product is not covered by this limited warranty, the purchaser will have the option of paying for the repair if the product can be repaired and the purchaser shall be responsible for the cost of shipping the repaired product back to the purchaser. MSI reserves the right, in its sole and absolute discretion, to decline any repair. IN NO EVENT SHALL MEGA SYSTEMS, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUES, LOSS OF USE OF THE PRODUCT OR ANY OTHER GOODS OR ASSOCIATED EQUIPMENT, DAMAGE TO ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE PRODUCTS, FACILITIES OR SERVICES, DOWN TIME COST, INSTALLATION OR LABOR COSTS, OR CLAIMS OF THE PURCHASER'S CUSTOMERS, WHETHER BASED ON WARRANTY, CONTRACT OR NEGLIGENCE, ARISING IN CONNECTION WITH THE SALE, USE OR REPAIR OF THE PRODUCT. MEGA SYSTEMS INC'S MAXIMUM LIABILITY SHALL NOT, IN ANY CASE, EXCEED THE PURCHASE PRICE OF THE PRODUCT THAT GIVES RISE TO THE CLAIM. EXCEPT FOR THE LIMITED WARRANTY SET FORTH HEREIN, ALL PRODUCTS SOLD BY MEGA SYSTEMS, INC. ARE SOLD "AS IS" WITHOUT ANY WARRANTY, EXPRESS, OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY AND SPECIFICALLY DISCLAIMED BY MEGA SYSTEMS, INC. 13 Customer Support MEGA-Lite has a customer support line to provide set-up help and to answer any questions should you encounter a problem. Please visit our website for any other related technical documents. For service related issues, please contact our service dept. Monday - Friday 9am to 6pm CST (210)684-2600 Service@mega.lighting Manual Version Please visit www.mega.lighting for the most up-to-date manual version. Manual Version 1.0 Date 10/15/2023 Fixture Software 1.0.0 Notes ® MEGA-LITE 18662 Bandera Rd Helotes, TX 78023 Phone (210)684-2600 / Fax (210)855-6279 www.mega.lighting / info@mega.lighting