Philips 32E1N3100LA Monitor User Manual

Important Information

This electronic user manual is a guide for Philips monitor users. Please read this user manual before using the monitor. It contains important information and notes related to monitor operation.

The Philips warranty applies if the product has been handled properly for its intended use, and if the original invoice or receipt showing the date of purchase, the seller's name, and the model and product serial number is presented.

Safety Precautions and Maintenance

Safety Precautions

Warning: Using controls, adjustments, or procedures other than those described in this document may expose you to shock, electrical shock, and/or mechanical hazards.

Read and follow the instructions in this manual when connecting and using your computer monitor.

Operation

• Do not place the monitor in direct sunlight, near bright lights, or near other heat sources. Prolonged exposure to these environments may cause discoloration and damage to the monitor.
• Do not allow oil to come into contact with the display. Oil may damage the plastic cover of the display and void the warranty.
• Remove any objects that could fall into the ventilation holes or prevent the monitor from cooling properly.
• Do not block the ventilation holes in the cabinet.
• When positioning the monitor, ensure the power plug and outlet are easily accessible.
• If you disconnect the power cable or DC power cord to turn off the monitor, wait for 6 seconds before plugging it back in.
• Always use the certified power cord provided by Philips. If you lose the power cord, contact a local service center. (Refer to the contact information in the Important Information manual.)
• Operate only with the specified power supply. Operating the monitor with incorrect voltage may cause malfunction and lead to fire or electric shock.
• Protect the cables. Do not pull or bend the power and signal cables. Do not place any objects on the cables. Damaged cables may cause fire or electric shock.
• Do not expose the monitor to extreme vibration or impact during operation.
• To prevent potential damage such as the panel detaching from the bezel, do not tilt the monitor downwards by more than 5 degrees. If tilted downwards beyond the maximum allowable angle of 5 degrees, the warranty will not cover any damage.
• Do not bump or drop the monitor during operation or transportation.
• Excessive use of the monitor can cause eye discomfort. It is recommended to take short breaks frequently rather than long breaks when working at a workstation. For example, taking a 5-10 minute break after every 50-60 minutes of continuous screen viewing is better than taking a 15-minute break every 2 hours. To prevent eye strain during prolonged screen viewing, try the following:
  • After focusing on the screen for a long time, look at a distant object or scenery to relax your eyes.
  • Consciously blink your eyes while working.
  • Gently close and roll your eyes to relax them.
  • Adjust the screen height and angle to match your eye level.
  • Adjust the screen brightness and contrast to an appropriate level.
  • Adjust the ambient lighting to match the screen brightness and avoid fluorescent lighting, using surfaces that do not cause excessive reflection.
  • Seek medical attention if symptoms occur.

Maintenance

• To protect the monitor from damage, do not press excessively on the LCD panel. When moving the monitor, lift it by the frame. Do not place your hands or fingers on the LCD panel.
• Oil-based cleaning agents may damage the plastic parts and void the warranty.
• If you do not use the monitor for a long period, unplug it.
• If you need to clean with a slightly damp cloth, unplug the monitor first.
• You can wipe the screen with a dry cloth when the power is off. However, never use organic solvents such as alcohol or ammonia-based liquids to clean the monitor.
• To avoid the risk of electric shock or permanent damage to the monitor, do not expose it to dust, rain, water, or excessively humid environments.
• If the monitor gets wet, wipe it with a dry cloth as soon as possible.
• If foreign objects or water enter the monitor, immediately turn off the power and unplug the power cord. Then, remove the foreign objects or water and send it to a service center.
• Do not store or use the monitor in places exposed to heat, direct sunlight, or extreme cold.
• To maintain the monitor for optimal performance and longevity, use it in environments within the following temperature and humidity ranges:
  • Temperature: 0-40°C (32-104°F)
  • Humidity: 20-80% RH

Important Information Regarding Burn-in/Ghost Images

• If you leave the monitor unattended, always activate a moving screensaver program.
• If the monitor displays static content, always run a periodic screen refresh application. Prolonged display of static or stationary images may cause "burn-in", "after-image", or "ghost image" phenomena.
• "Burn-in", "after-image", or "ghost image" are well-known phenomena in LCD panel technology. In most cases, "burn-in" or "after-image" or "ghost image" gradually disappears after the power switch is turned off for a period of time.
• Failure to activate a screensaver or periodic screen refresh application may cause severe "burn-in", "after-image", or "ghost image" phenomena that will not disappear and cannot be recovered. Damage mentioned above is not covered by the warranty.

Service

• The monitor case cover should only be opened by trained service personnel.
• If you require documentation for repair or integration, contact your local service center. (Refer to the service contact information in the Important Information manual.)
• Refer to "Technical Specifications" for transportation information.
• Do not place the monitor in a vehicle/trunk exposed to direct sunlight.

Notes

If the monitor does not operate normally, or if you are unsure about the operating procedures specified in this manual, consult a service technician.

Notation Description

The following subsections describe the notation conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, some text may be accompanied by icons and printed in bold or italics. These include notes, cautions, and warnings. They are used as follows:

Note

This icon indicates important information and tips that help you use your computer system better.

Caution

This icon indicates information that describes how to prevent potential hardware damage or data loss.

Warning

This icon indicates that you may suffer physical injury and describes how to avoid these problems.

Some warnings may appear in a different format and may not be accompanied by an icon. In such cases, the specific warning indication is determined by the relevant regulatory authority's instructions.

Disposal of Product and Packaging Materials

Disposal of Electrical and Electronic Equipment - WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit http://www.philips.com/a-w/about/sustainability.html

Monitor Setup

Installation

Package Contents

Ensure you have the following items:

• Monitor
• Power cord
• Signal cable (VGA, HDMI, or DisplayPort)
• User manual
• Quick start guide

Stand Base Installation

1. Lay the monitor face down on a soft surface. Be careful not to scratch or damage the screen.
2. Hold the stand with both hands.
3. Attach the base to the stand by gently pressing it.
4. Use your fingers to tighten the screws on the underside of the base to secure it firmly to the stand.
5. Gently attach the stand to the VESA mounting area until it clicks into place.

Warning: Lay the monitor face down on a soft surface. Be careful not to scratch or damage the screen.

Connecting the PC

1. Connect the power cord firmly to the back of the monitor.
2. Turn off your computer and unplug the power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cords of your computer and monitor into a nearby outlet.
5. Turn on your computer and monitor. If an image appears on the monitor, the installation is complete.

Operating the Monitor

Front View of Product

1. Press to turn on the power. Press and hold for more than 3 seconds to turn off the power.
2. Access the OSD menu.
3. Adjust the OSD settings.
4. Adjust the speaker volume.
5. Adjust the OSD menu.
6. Change the input signal source.
7. Adjust the OSD menu.
8. SmartImage Game Menu: Includes FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, EasyRead, and Off. Press to return to the previous OSD level.

On-Screen Display (OSD) Explanation

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature of all Philips LCD monitors. It allows the end-user to adjust screen performance and select monitor functions directly through on-screen menus. The user-friendly On-Screen Display interface appears as follows:

Basic Control Keys and Brief Description

To access the Philips display's OSD menu, simply use the single toggle button located on the back of the display. This button acts like a joystick. To move the cursor, simply toggle the button in the four directions. Press the button to select the desired option.

OSD Menu

Below is the overall structure of the On-Screen Display. You can refer to this structure if you wish to perform other adjustments later.

Image Optimization

SmartImage

What is it?

SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color, and sharpness in real-time. Whether you are working with text applications, displaying images, or watching videos, Philips SmartImage delivers excellent optimized monitor performance.

Why is it needed?

On a monitor that delivers all your favorite content optimized for display, SmartImage software dynamically adjusts brightness, contrast, color, and sharpness in real-time to enhance your monitor viewing experience.

How to use it?

SmartImage is Philips' proprietary and leading technology that analyzes the content displayed on the screen. Depending on what the user selects, SmartImage dynamically improves contrast, color saturation, and image sharpness to enhance the displayed content, all in real-time with a single button press.

How to use SmartImage?

1. Toggle left to start SamrtImage from the display.
2. Toggle up or down to select or deselect SmartImage modes.
3. The SmartImage screen display will appear for about 5 seconds. Alternatively, toggle right to confirm.

Modes include: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, EasyRead, and Off.

• FPS: For FPS (First Person Shooter) gaming. Enhances dark theme black level details.
• Racing: For racing game play. Features very fast response time and high color saturation.
• RTS: For RTS (Real-Time Strategy) game play. With SmartFrame, users can highlight selected areas in RTS games. It also allows adjustment of the image quality of the highlighted area.
• Gamer 1: User-saved settings for Gamer 1.
• Gamer 2: User-saved settings for Gamer 2.
• LowBlue Mode: LowBlue Mode is designed for eye comfort. Research suggests that just as ultraviolet rays can cause eye damage, short wavelength blue light from LED displays can also cause damage to eyes over time and affect vision. Philips LowBlue Mode uses smart technology to reduce harmful short wavelength blue light.
• EasyRead: Improves readability for text-heavy applications like PDF e-books. It optimizes the display by adjusting monitor brightness, contrast, and color temperature to enhance text contrast and edge definition, allowing for stress-free reading.
• Off: Disables SmartImage optimization.

SmartContrast

What is it?

SmartContrast is a unique technology that dynamically analyzes the displayed content and automatically optimizes the monitor's contrast ratio for maximum visual clarity and enjoyable viewing, by dimming the backlight for darker images or increasing it for lighter images.

Why is it needed?

Users want the best visual clarity and comfortable viewing for all types of content. SmartContrast dynamically controls contrast and adjusts backlight for bright, clear, and vibrant gaming and video images, or displays clear, readable text for office applications. It also reduces the monitor's power consumption, saving energy costs and extending the monitor's lifespan.

How to use it?

When SmartContrast is enabled, it analyzes the content you want to display in real-time, adjusts colors, and controls backlight intensity. This feature dynamically enhances contrast for an excellent entertainment experience when watching videos or playing games.

Adaptive Sync

GPU and monitor updates at different rates have long caused imperfections in PC gaming. Sometimes, the GPU can render many new images in the time it takes the monitor to update just once, and the monitor displays parts of each image as a single image. This is called "tearing." Gamers can solve tearing with a feature called "v-sync," but this causes the monitor to wait for the GPU to deliver new images, resulting in choppy images.

Mouse input response and overall frame rate per second are also reduced by v-sync. AMD Adaptive Sync technology solves all these problems by allowing the GPU to update the monitor the moment new images are ready, resulting in incredibly smooth, responsive, and tear-free gaming.

Compatible graphics cards have been released subsequently.

Operating System

• Windows 11/10/8.1/8

Graphics Card: R9 290/300 Series and R7 260 Series

• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260

Processor A-Series Desktop and Mobility APU

• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K

Technical Specifications

Note: These specifications are subject to change without notice. Please download the latest version of the manual from www.philips.com/support.

Resolution and Preset Modes

Note: The display is optimized to operate at its native resolution of 1920 x 1080. Please follow this recommended resolution for the best display quality. Ensure that your graphics card can output the maximum resolution and refresh rate of this Philips display for optimal output performance.

Power Management

If your PC has a VESA DPM compliant display card or software installed, the monitor will automatically reduce power consumption when not in use. When input from the keyboard, mouse, or other input devices is detected, the monitor will automatically "wake up." The following table shows the power consumption and signals for this automatic power-saving feature.

Power Management Definitions

The following settings are used to measure the power consumption of this monitor:

• Native Resolution: 1920 x 1080
• Contrast: 50%
• Brightness: 80%
• Color Temperature: 6500K with a full white pattern

Note: This data is subject to change without notice.

Customer Care and Warranty

Philips Flat Panel Monitor Pixel Defect Policy

Philips strives to supply products of the highest quality. We employ the most advanced manufacturing processes and strict quality control in the industry. However, it is not always possible to completely prevent pixel or sub-pixel defects in TFT monitor panels used in flat panel monitors. No manufacturer can guarantee that all panels will be free of pixel defects. However, Philips will repair or replace monitors with an unacceptable number of defects within the warranty limit. This guide describes the different types of pixel defects and defines the acceptable number of defects for each type. To qualify for repair or replacement under the warranty, the number of pixel defects in the TFT monitor panel must exceed the acceptable level. For example, there should not be more than 0.0004% of sub-pixel defects on the monitor. Furthermore, Philips applies higher quality standards for certain types of pixel defects or combinations of pixel defects that are more visible than others. This policy is valid worldwide.

Pixel and Sub-pixel

A pixel, or picture element, is composed of three sub-pixels: red, green, and blue. Multiple pixels form an image. When all sub-pixels in a pixel are lit, the three sub-pixels combine to form a white pixel. When all sub-pixels are off, the three sub-pixels combine to form a black pixel.

Types of Pixel Defects

Pixel and sub-pixel defects appear in various ways on the screen. Pixel defects fall into two main categories, and each category has several types of sub-pixel defects.

Bright Dot Defects

Bright dot defects appear as pixels or sub-pixels that are always on or in the "on" state. That is, bright dots are sub-pixels that are prominently visible on the screen when the monitor displays a dark pattern. The following types of bright dot defects exist:

• A single red, green, or blue sub-pixel is lit.
• Two adjacent sub-pixels are lit (Red + Blue = Magenta, Red + Green = Yellow, Green + Blue = Cyan (light blue)).
• Three adjacent sub-pixels are lit (all three sub-pixels are lit, forming a white pixel).

Note: Bright dots of red or blue must be more than 50% brighter than adjacent dots, and bright dots of green must be more than 30% brighter than adjacent dots.

Dark Dot Defects

Dark dot defects appear as pixels or sub-pixels that are always dark or in the "off" state. That is, dark dots are sub-pixels that are prominently visible on the screen when the monitor displays a light pattern. The following types of dark dot defects exist:

• A single dark sub-pixel.
• Two adjacent dark sub-pixels.
• Three adjacent dark sub-pixels.

Pixel Defect Tolerance

To qualify for repair or replacement due to pixel defects, your Philips flat panel monitor's TFT monitor panel must have more pixel or sub-pixel defects than the tolerance levels specified in the following table.

Pixel Defect Proximity

The same type of pixel and sub-pixel defects that are close together are more noticeable, so Philips also specifies tolerance levels for the proximity of pixel defects.

Note: 1 or 2 adjacent sub-pixel defects = 1 dot defect

Troubleshooting and Frequently Asked Questions

Troubleshooting

This page lists problems that users can fix. If the problem is not resolved after trying these solutions, please contact Philips Customer Service.

General Problems

No Image (Power LED is not lit)

• Check if the power cord is plugged into the power outlet and the back of the monitor.
• Ensure the power button on the back of the display is in the OFF position, then press it to switch to the ON position.

No Image (Power LED is white)

• Check if the computer is turned on.
• Ensure the signal cable is properly connected to the computer.
• Check for bent pins on the monitor cable connector. If found, repair or replace the cable.
• Check if the power-saving feature is active.

Screen Messages

Check cable connection

• Ensure the monitor cable is properly connected to the computer (refer to the Quick Start Guide).
• Check for bent pins on the monitor cable connector.
• Ensure the computer is turned on.

Auto button does not work.

The Auto function is only applicable in VGA-analog mode. If the results are not satisfactory, you can use the OSD menu for manual adjustment.

Notes

The Auto function is not applicable in DVI-Digital mode.

Visible Signs of Smoke or Sparks

• Do not perform any troubleshooting steps.
• For safety, immediately disconnect the main power cord and the monitor.
• Contact your Philips customer service representative immediately.

Image Problems

Image Not Centered

• Use the "Auto" function in the OSD main controls to adjust the image position.
• Use the Phase/Clock setup in the OSD main controls to adjust the image position. This is only valid in VGA mode.

Image Flickering

• Ensure the signal cable is securely connected to the graphics board or PC.

Vertical Flickering

• Use the "Auto" function in the OSD main controls to adjust the image position.
• Use the Phase/Clock setup in the OSD main controls to remove vertical bars. This is only valid in VGA mode.

Horizontal Flickering

• Use the "Auto" function in the OSD main controls to adjust the image position.
• Use the Phase/Clock setup in the OSD main controls to remove vertical bars. This is only valid in VGA mode.

Image is Blurred or Unclear, or Too Dark

Adjust the contrast and brightness on the screen display.

"After-image", "Burn-in", or "Ghost Image" Remains After Power Off

• If static or stationary images are displayed continuously on the screen without interruption for a long time, it may cause "burn-in", "after-image", or "ghost image" phenomena. "Burn-in", "after-image", or "ghost image" are well-known phenomena in LCD panel technology. In most cases, "burn-in" or "after-image" or "ghost image" gradually disappears after the power switch is turned off for a period of time.
• If you leave the monitor unattended, always activate a moving screensaver program.
• If the monitor displays static content, always run a periodic screen refresh application.
• Failure to activate a screensaver or periodic screen refresh application may cause severe "burn-in", "after-image", or "ghost image" phenomena that will not disappear and cannot be recovered. Damage mentioned above is not covered by the warranty.

Image is Distorted. Text is Blurry or Smudged.

Dot defects such as green, red, blue, black, and white dots appearing on the screen are a normal characteristic of liquid crystals used in modern technology. For more information, refer to the Pixel Policy.

Power On Light is Too Bright and Distracting

• Use the Power LED setup in the OSD main controls to adjust the "Power On" light.

For additional support, please contact your Philips customer service representative by referring to the service contact information in the Important Information manual.

* Feature varies by display.

Frequently Asked Questions

Q1: What should I do if I see the message 'This video mode is not supported' when setting up the monitor?

Answer: The recommended resolution for this monitor is 1920 x 1080.

• Unplug all cables, then connect the PC to a previously used monitor.
• Go to the Windows Start menu, select Settings/Control Panel. In the Control Panel window, select the Display icon. In the Display Properties window, select the "Settings" tab. In the Settings tab, adjust the slider in the box labeled "Screen area" to 1920 x 1080 pixels.
• Open "Advanced Properties" and set the refresh rate to 60Hz, then click OK.
• Restart your computer and repeat steps 2 and 3 to ensure your PC is set to 1920 x 1080.
• Turn off your computer, disconnect the previous monitor, and reconnect the Philips LCD monitor.
• Set the mode to match the recommended native resolution of the screen.
• Turn on the monitor, then turn on the PC.
• Set the PC display resolution to match the monitor's recommended native resolution.

Q2: What is the recommended refresh rate for LCD monitors?

Answer: The recommended refresh rate for LCD monitors is 60Hz. If screen artifacts occur, you can try setting it up to 75Hz and see if the artifacts are removed.

Q3: What are .inf and .icm files? How do I install the drivers (.inf and .icm)?

Answer: These are driver files required for the monitor. When you first install the monitor, your computer may prompt you to install the monitor drivers (.inf and .icm files). Follow the instructions in the user manual, and the monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?

Answer: Your video card/graphics driver and monitor determine the available resolutions. You can select the desired resolution in the "Display Properties" in the Windows® Control Panel.

Q5: What should I do if I make a mistake while adjusting the monitor through the OSD?

Answer: Simply press the button, then select "Reset" to restore all initial settings to their defaults.

Q6: Is the LCD screen scratch-resistant?

Answer: Generally, the panel surface is resistant to scratches, but it is recommended to protect it from sharp or pointed objects. When handling the monitor, do not apply any pressure or force to the panel surface. This may affect the warranty conditions.

Q7: How should I clean the LCD screen?

Answer: For general cleaning, use a clean, soft cloth. For stubborn stains, use isopropyl alcohol. Do not use organic solvents such as ethyl alcohol, ethanol, acetone, or hexane.

Q8: Can I change the color settings of the monitor?

Answer: Yes, you can change the color settings using the OSD controls as follows:

• Press the button to display the OSD (On Screen Display) menu.
• Press the button to select the "Color" option, then press the button to enter the color settings. You have three settings:
  • Color Temperature: When set to ranges like Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K, the panel will display a "reddish-white tone," while a color temperature of 11500K will display a "bluish-white tone."
  • sRGB: This setting is a standard for proper color exchange between different devices (e.g., digital cameras, monitors, printers, scanners, etc.).
  • User Define: You can select your preferred color settings by adjusting Red, Green, and Blue.

Note: Color measurement of objects emitting heat. This measurement is expressed in Kelvin (K). Low Kelvin color temperatures like 2004K are reddish, while high color temperatures like 9300K are bluish. A neutral color temperature is 6504K, which is white.

Q9: Can I connect an LCD monitor to a PC, workstation, or Mac?

Answer: Yes. All Philips monitors are fully compatible with standard PCs, Macs, and workstations. You may need a cable adapter to connect the monitor to a Mac system. For more information, please contact your Philips sales representative.

Q10: Is the Philips LCD monitor plug-and-play?

Answer: Yes, the monitor is plug-and-play compatible with Windows 11/10/8.1/8 and Mac OSX.

Q11: What is image sticking, image burn-in, or ghost image on an LCD panel?

Answer: If static or stationary images are displayed continuously on the screen without interruption for a long time, it may cause "burn-in", "after-image", or "ghost image" phenomena. "Burn-in", "after-image", or "ghost image" are well-known phenomena in LCD panel technology. In most cases, "burn-in" or "after-image" or "ghost image" gradually disappears after the power switch is turned off for a period of time.

Warning: If you leave the monitor unattended, always activate a moving screensaver program. If the monitor displays static content, always run a periodic screen refresh application. Severe "burn-in", "after-image", or "ghost image" phenomena that will not disappear and cannot be recovered are not covered by the warranty.

Q12: Why does my display show jagged text instead of smooth text?

Answer: LCD monitors perform best at their native resolution of 1920 x 1080. For optimal display, please use this resolution.

Q13: How do I unlock or lock the shortcut keys?

Answer: To unlock or lock the shortcut keys, press and hold the button for about 10 seconds. The monitor will then display "Caution" as shown in the figure below, indicating the locked or unlocked status.

• Display control unlocked
• Display controls locked

Q14: Where can I find the important information manual mentioned in EDFU?

Answer: The Important Information manual can be downloaded from the Philips website support page.