Installation Instructions

Validity

The appliance should be installed by qualified personnel only. Each step must be carried out and checked in full in the order specified.

These installation instructions apply to the models: 11021, 11023, 11025

Transport

⚠️ If the weight of the appliance is greater than your lifting capacity, the appliance must be transported by several people or using a transport aid. The weight of the appliance is given on the appliance packaging and in the operating instructions.

⚠️ Transport the appliance in an upright position only! Transporting it in any other position will cause damage. When carried carefully without being shaken, the appliance may be tilted a maximum of 90° to the right (viewed from the front).

Diagram description: Image depicts a person lifting a washing machine, with text indicating the need for multiple people or aids for heavy loads. Image shows a washing machine being tilted at a 90° angle, illustrating the maximum permissible tilt during careful transport.

⚠️ Applicable only to model 11025: In the event that the appliance is tilted during transportation or installation it must not be put into operation for 2 hours.

Identification plate

Diagram shows a washing machine with an arrow pointing to the lower front door area, labeled 'Identification plate 1'.

Instruction: Open the drain tray below the appliance door (see «1. Opening the appliance door»).

Installation accessories supplied

The necessary installation accessories are located in the washing drum and in the appliance packaging.

1. Opening the appliance door (without power)

Diagram sequence shows removing the detergent flap (A) from the dispenser drawer (B).

Diagram sequence shows opening and removing the drain tray (C) and extracting the emergency door release tool (D).

Diagram shows inserting tool (D) into a blue slot for emergency door release.

• Variant 1: Left-hand hinge door: Insert tool D into blue emergency door release and pull to the left. The appliance door opens.
• Variant 2: Right-hand hinge door: Insert tool D into blue emergency door release and pull to the right. The appliance door opens.

2. Removing the transportation lock

⚠️ The transport locks F on the rear side have to be removed before using the appliance for the first time.

Diagram shows removing screws (E) from transport locks (F) using a wrench.

Diagram shows pulling out transport lock (F) and inserting rubber stoppers (G) into the resulting holes.

Instructions:

• Remove the hexagon head screws E of the transport locks F using a 10 mm ring or open-end wrench.
• Push up and pull out the transport lock F.
• Plug the holes with the rubber stoppers G.

⚠️ Risk of soiling! Failure to plug the holes with the rubber stoppers can result in error messages. Insert the rubber stoppers and prevent soiling in the appliance.

3. Dimensions

⚠️ The stated dimensions do not include distances from walls. To prevent disturbing noise and vibration the appliances must not come into contact with the surrounding walls of their installation location.

Diagram displays front and side views of the washing machine with key dimensions labeled, including width, depth, height, and clearances. Connection points for water inlet (1), drain hose (2), and electrical cable outlet (3) are indicated.

Diagram illustrates the required door opening clearance (957 mm, 180°) for left-hand and right-hand openings.

Note: * In order that the detergent dispenser drawer can be used without obstruction and be taken out for cleaning, the clearance space must be observed across the entire front of the appliance.

4. Positioning the installation plate

General tips

Use the installation plate supplied to install the appliance. It fixes the appliance in position, and is for use with both free-standing appliances and appliances positioned in a niche. The use of an unsuitable installation plate or a soft, sound-insulating underlay can affect the proper functioning of the appliance.

⚠️ In case of underfloor heating, do not drill holes in the floor! Adhere installation plate into place!

Diagram shows the installation plate with spacers (D) folded out to maintain distance from the back wall.

Diagram illustrates Variant 1: Fastening the installation plate to the floor with screws and dampening mounting slots (E) with water.

Diagram illustrates Variant 2: Adhering the installation plate to the floor (for underfloor heating) and dampening mounting slots (E).

Free-standing position

If a tumble dryer and a washing machine are positioned side by side, keep a distance of min. 5 mm between the installation plates and to the walls at the side and min. 45 mm to the back wall. The installation plates for the washing machine and tumble dryer are the same.

Diagram shows two appliances side-by-side with minimum clearance distances (≥5 mm side, ≥45 mm back).

Instructions:

• Fold out spacers D in order to keep distance to the back wall.
• Dimensions 45 and 555 only apply if no plumbing fittings are to be installed behind the appliance.

Positioning in a niche

Diagram shows a washing machine positioned within a niche, with dimensions for niche depth (A), back wall distance, and lateral connection cut-outs.

Instructions:

• Centre the installation plate in the niche.
• Distance to the back wall: ≥45 mm
• Cut-out for lateral connections (left or right): ≥100 x 100 mm
• Niche height for washing machine: ≥860mm

Diagram illustrates Variant 1 for niche installation: Niche depth A ≥605 mm, installation offset D = 50 mm.

Diagram illustrates Variant 2 for niche installation: Niche depth A ≥645 mm, installation offset D = 83 mm.

5. Levelling

⚠️ To ensure fault-free operation, the appliance must stand level with all 4 feet firmly on the installation plate and not wobble.

Diagram shows adjusting the appliance's feet using a socket wrench and checking levelness with a spirit level (L).

Instructions:

• Roughly adjust the height of the front and rear adjuster feet using socket wrench (size 10). Height adjustment: ≤14 mm (1.5 mm per turn)
• Use a spirit level L to level the appliance.
• Slide the appliance onto the installation plate.
• Finely adjust the height of the front adjuster feet.
• Use a spirit level L to level the appliance.
• The appliance must not wobble.

6. Plumbing in

Local water authority regulations must be observed. Any old water supply and drain hoses must always be replaced with new hoses.

Water inlet

⚠️ Only cold water G3/4" permitted, possible pressure range: 0.1–1.0 MPa (1–10 bar).

⚠️ The appliance must not be connected to a mixer tap or a continuous flow boiler!

Diagram shows the water inlet connection with an Aquastop valve block (A), illustrating preferred alignment.

Instructions:

• Preferred alignment for Aquastop valve block A (sound-optimized installation):
• The tap seal seat must be clean and flat.
• Install hose without kinking or twisting it.
• Check for leaks.

Water outlet

⚠️ When installing the drain hose, protect it against damage and kinks!

Diagram illustrates installing the drain hose (A) with a hose clamp and rubber connector, showing dimensions.

Instructions:

• For drainage into fixed upright outflow pipe, shorten drain hose A to necessary length.
• For drainage into a bath tub or sink, etc., drain hose A cannot be shortened!

Diagram depicts drainage into a fixed upright outflow pipe, with maximum pumping height indicated (1200 mm).

Diagram depicts drainage into a bath tub or sink, showing hose support (B) and maximum pumping height (700 mm).

Instructions:

• For all connection types, mount the hose support B near but not to the appliance – e.g. on a wall or hook.
• For drainage into a bath tub or sink, etc., secure the hose end with hose support B.

7. Electrical connections

⚠️ Electrical connections must be carried out by qualified personnel in accordance with the guidelines and standards for low-voltage installations and the specifications of the local electricity supply companies. A plug-in appliance may only be connected to a socket outlet with earthing contact, installed according to specifications. An all-pole mains isolating device with 3 mm contact opening should be provided in the house wiring system. Switches, plug and socket devices, circuit breakers and fusible cut-outs which are accessible after installation and which have all-poles switching are permissible as isolating devices. Effective earthing and separately installed neutral and earth conductors ensure safe and fault-free operation. After installation, live parts and cables with basic insulation must not be accessible. Check old installations.

Use at altitude: Electrical safety is guaranteed up to 2,000 m above sea level.

Refer to the identification plate for information on the required mains voltage, current type and fuse protection.

Diagram shows a mains plug symbol with a diagonal line through it, indicating the plug must not be cut off.

Connection cable: Valid for all washing machines and tumble dryers in the Adora, AdoraWash and AdoraDry model range.

⚠️ The mains cable may only be replaced by the manufacturer, its Customer Services or a similarly qualified person.

Error messages «U1»

Instruction: Disconnect the appliance from the mains and control the wiring.

8. Performing the stability check

Strong vibrations are deliberately produced during the stability check in order to check that the appliance is standing firmly on the ground.

Diagram sequence illustrates steps for performing the stability check:

1. Insert plug into mains socket or turn on at wall switch.
2. Remove drum contents, close appliance door.
3. Turn on water tap.
4. Close the appliance door.
5. Select language.
6. Touch [button symbol]. In the display appears: «Transport locks removed?»
7. Remove transport locks F (see section 2). Touch button «Yes».
8. Touch [button symbol]. In the display appears: «Stability check».
9. The stability check starts. Spinning is carried out and in the display appears: «Creating unbalanced load, please wait...». After 2 minutes, in the display appears: «Check stability».
10. Realign adjuster feet if necessary. The appliance must stand level with all 4 feet firmly on the installation plate and not wobble. The user must carry out a visual and haptic assessment as the appliance cannot detect or display the set-up.
11. Touch the [button symbol]. In the display appears: «Create unbalanced load finishing...». The spinning is finished, the appliance is drained.
12. Check stability and realign adjuster feet if necessary.
13. Repeat stability check if necessary: Depress the [pause/stop button symbol] and [play/start button symbol] buttons simultaneously for 5 seconds.
14. (Diagram shows a clock icon indicating a 5-second duration).
15. For model 11025, wait 2 hours. Touch any button. Follow the instructions in the display and set the time and date.