Tigo Cloud Connect Advanced (CCA) Quick Start Guide

1. Read Installation and Safety Manual and download Tigo SMART app

Download the Tigo SMART app and consult the full Installation and Safety Manual for detailed instructions.

Support Website: support.tigoenergy.com

Phone: +1 408 402 0802

Chat: 1 408 402 0805

International Support: +39 342 67 92 285, +39 345 15 61 331

[QR Code for app download]

2. Ensure AC power and Internet availability and plan RS485 route for Tigo Access Point (TAP)

The Cloud Connect Advanced (CCA) requires AC power, an Internet connection (Ethernet or Wi-Fi ?), and an RS485 communication cable connection to the TAP(s).

Install the CCA on the same AC main service as the inverter to activate rapid shutdown when the AC disconnect is switched off.

Connect communication wires before powering on the CCA.

Diagram Description: A Tigo Access Point (TAP) is depicted with connections for AUX, RS485-1, GATEWAY, RS485-2, and POWER. It is shown connecting to a network (? Internet icon) and an AC power source (? icon).

3. Configure system online or with Tigo SMART app

Log in to the Tigo SMART app or tigoenergy.com using your installer account to create a new installation.

Follow the site builder steps to create the new system. You will need the module and inverter types, as well as the barcodes from the CCA and TS4 units.

4. Create physical system map

To create a system map that matches the physical layout, remove the peel-off stickers from the TS4 covers or record the barcodes on a map representing their physical location.

Use the Tigo SMART app or the site builder at tigoenergy.com to edit the system map. This step is optional but improves the appearance in the monitoring portal.

Diagram Description: A grid representing a solar array layout with numbered positions, used for mapping device locations.

5. Install TAP(s)

Use the TS4 key to open the TAP cover.

Connect TAPs in series, leaving the termination resistor in the final TAP and removing it from all others.

For optimal performance, place at least 5 modules with TS4 units within 33ft (10m) of a TAP.

Verify wiring polarity before connecting TAP(s).

Connect all communication wires before powering on the CCA.

Diagram Description: Illustrates connecting multiple Tigo Access Points (TAP) in series, showing wiring ports and the placement of a termination resistor in the last unit.

6. Commission the Tigo equipment

Use the Tigo SMART app to configure the Internet connection (wired Ethernet ? or Wi-Fi ?).

Select "Start Discovery" in the app to begin scanning for TS4 units. This discovery process should be initiated from the Tigo SMART app while on-site and connected to the CCA.

After commissioning, powering down the CCA and inverter will deactivate the system.

Diagram Description: Shows a Tigo Access Point (TAP) and a mobile device screen displaying a "Start Discovery" button, indicating the commissioning step.

Tigo TS4 System Layout

Diagram Description: Depicts the overall system layout including the CCA, TAP, and multiple TS4 units. It specifies maximum wireless communication distances: 10m max between devices, and up to 33ft (10m) between any two wireless devices. A chain of devices can extend up to 35m. Additional TAPs are recommended for TS4 units farther than 115ft (35m) away.

Connecting Power and Ground Wires

DIN Rail Power Supply:

• Connect DC leads from the power supply to the CCA.
• Connect AC and DC ground wires to the DIN rail (⏚ symbol).
• Connect AC power input to the power supply.

An optional AC power cord is not supplied in this kit. Use 12-18AWG (0.75-2.5 mm²) wire.

Transformer Power Supply:

• Connect DC leads to the CCA.

Diagram Description: Two diagrams illustrate power connection methods: one for a DIN rail power supply and another for a transformer power supply, both connecting to the CCA.

Equipment Planning

• 1 CCA per 900 TS4 units
• Up to 7 Access Points per CCA
• 300 TS4 units per TAP
• CCA is required for monitoring.
• TAP is required for rapid shutdown.

Communication Path

Wireless: TS4 to TS4, TS4 to TAP.

RS485 Communication Cable: Please visit support.tigoenergy.com for cable types and NEC compliance.

Internet: Ethernet (?) or Wi-Fi (?).

Diagram Description: Illustrates the communication flow, showing wireless connections between TS4 units and TAPs, RS485 cabling, and internet connectivity via Ethernet or Wi-Fi.