TP-Link VIGI Wi-Fi Network Camera

Quick Start Guide

*Images may differ from actual products.

Safety First:

  • Make sure your power supply matches your camera.
  • Ensure the wall is strong enough to withstand 4 times the weight of the camera and mounting bracket.
  • If uncertain or uncomfortable with installation, consult a qualified electrician.

Set up with videos: Scan the QR code or visit https://www.tp-link.com/support/setup-video/#vigi-network-camera to search for the setup video of your product.

Package Contents

  • Network Camera: A compact camera unit for surveillance.
  • Power Adapter: A device to supply power to the camera.
  • Waterproof Cable Attachments: Components for sealing network cable connections outdoors.
  • Waterproof Seal: A seal for protecting power connectors from water.
  • Anchors and Screws: Hardware for mounting the camera.
  • Mounting Template: A guide for drilling mounting holes.
  • Quick Start Guide: This document.

Appearance

Note: Before inserting the microSD card or resetting the camera, unfasten the two fixed screws to remove the cover.

1 Microphone:
Small opening for audio input.
2 IR LED:
Infrared LEDs for night vision.
3 White Light:
White LED for illumination.
4 Lens:
The primary optical lens for capturing images.
5 RESET Button:
Long press to reset the camera to factory settings.
6 microSD Card Slot:
Insert a microSD card for local storage. Initialize the SD card via VIGI app or other management tools before recording videos.
7 Status LED:
Indicates the camera's operational status.
8 Speaker:
Opening for audio output.
9 RJ45 Ethernet Port:
Standard port for wired network connection.
10 Power Supply Interface:
Port for connecting the power adapter.

Status LED Indication

StatusDescription
Solid redStarting up
Blink red and greenReady for setup
Blink green slowlyConnecting to Wi-Fi
Solid greenConnected to Wi-Fi
Blink red slowlyWi-Fi connection lost
Blink red quicklyCamera resetting
Blink green quicklyCamera updating

Mount Camera

Option 1: Wall/Ceiling Mounting

  1. Stick the mounting template to the desired mounting place. Drill 4 screw holes according to the template.
  2. Insert the anchors into the holes, use the provided screws to fix the camera's bracket to the wall or ceiling.
  3. Loosen the nut and rotate the camera to the desired position, then tighten the nut.

Appropriate drilling size:

  • When installing with anchors: Φ = 6 mm (15/64 in.)
  • When installing with screws only: Φ = 3 mm (1/8 in.)

Option 2: Pole Mounting

  1. Thread each of the two cable ties through the slits on the back of the camera's bracket.
  2. Slip the two cable ties through the pole. Tighten them to firmly attach the pole.
  3. Loosen the nut and rotate the camera to the desired position, then tighten the nut.

Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface when the camera is installed outdoors. Make sure each part is securely attached and the waterproof rings are flush to keep out water.

  1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
  2. Fix the O-ring to the network interface of the camera and connect the network cables.
  3. Attach the network interface with the waterproof jacket, then twist to lock.
  4. Insert the waterproof ring into the waterproof jacket. Rotate the fix nut to secure it to the waterproof jacket.

Install Waterproof Seal for Power Connectors

Install the waterproof seal for the power connectors when the camera is installed outdoors.

Set Up Camera

Here is a typical network topology. The camera works with an NVR for easier batch access and management.

Network Topology Diagram: A Network Camera connects to a Network Device (e.g., Switch or Router) via Wi-Fi or Ethernet. The Network Device connects to an Access Point and a Smartphone. An NVR is also shown connected to the network, managing multiple Network Cameras.

Step 1. Download the TP-Link VIGI App

Get the TP-Link VIGI App from the Apple App Store or Google Play.

Step 2. Power On the Camera

Connect your camera to the power source with the provided power adapter.

Step 3. Set Up

  1. Open the TP-Link VIGI app and log in with your TP-Link ID. If you don't have an account, sign up first.
  2. Tap the [+] button on the top right and follow the app instructions to activate and add your cameras.

Note: If you want to use the NVR for easier batch access and management later, add the camera to the same network as the NVR.

Done! You can now remotely view live video, manage cameras, and get instant alerts.

More Management Methods

You can also access and manage your cameras via any of the methods below.

Method 1: Use the camera with your VIGI NVR

Before you start, make sure the NVR is working properly.

  1. Right-click on the Live View screen and click "Add Camera".
  2. Select your camera and click [+] to add your camera directly. If you have disabled Plug and Play on your NVR, create a password or use a preset password for your camera.

If you are using your cameras with other NVR brands, refer to the NVR's User Manual to add cameras.

Method 2: Via the VIGI Security Manager (Windows only)

View live video and modify camera settings on your computer.

  1. Download the VIGI Security Manager on your computer at https://www.tp-link.com/support/download/vigi-security-manager/.
  2. Install the VIGI Security Manager and open it.
  3. Cameras on the same network as your computer can be automatically discovered. Go to Settings > Discovered Devices, click [+] Add to activate your discovered cameras by setting passwords, and follow the instructions to add your cameras.

Method 3: Via a Web Browser

View live video and modify camera settings via a web browser.

  1. Find the camera's IP address on your router's client page.
  2. On your local computer, open a web browser and enter the camera's IP address (e.g., https://192.168.0.60 by default).
  3. Select your Country/Region and Time Zone.
  4. Set a password to activate the camera.

Done. You can view the live video on the Preview page, and go to the Settings page to change camera settings.

Frequently Asked Questions (FAQ)

Q1: What can I do if I fail to configure my camera?

  • Check if the camera is powered on properly.
  • Make sure you have a 2.4 GHz wireless network for camera connection.
  • Ensure your camera and NVR/computer/Phone are in the same subnet. If not, use the TP-Link VIGI app to add your camera to the same network wirelessly or connect your camera to the same network via an Ethernet cable.
  • For other NVR brands, ensure you have activated the camera by setting a password via the VIGI Security Manager or TP-Link VIGI app.

Q2: How do I reset the camera?

Rotate the sphere and unfasten the two fixed screws to remove the cover. Long press the reset button until the Status LED starts blinking red quickly.

Q3: What should I do if I forgot the password of the camera?

  • You can reset the password of the camera via VIGI NVR or VIGI Security Manager. For more details, refer to the NVR and Security Manager's User Guides.
  • You can reset the camera and activate it again. During the activation process, you can set a new password.

Q4: What should I do if the SD card is not working properly?

  • Make sure you are using a microSD card.
  • Unplug the SD card and insert it again. Ensure you have inserted the SD card correctly.
  • It is recommended to use a Class 10 microSD card or higher, with storage from 8 GB to 512 GB.
  • Make sure you have initialized the microSD card in the TP-Link VIGI app.
  • If the problem still persists, contact TP-Link technical support.

For more questions, please refer to https://www.tp-link.com/support/faq/2850/.

For technical support and other information, please visit https://www.tp-link.com/support/?type=smb, or scan the QR code.

Safety Information

  • Do not use any other chargers than those recommended.
  • Do not use the device where wireless devices are not allowed.
  • Do not use a damaged charger or USB cable to charge the device.
  • Do not attempt to disassemble, repair, or modify the device. If service is needed, contact TP-Link.
  • The adapter shall be installed near the equipment and shall be easily accessible.
  • The power adapter must be used indoors. Ensure the temperature of the power adapter is within 0-40°C.
  • Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.

Compliance Information

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/.

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/.

Models: C340-W Wi-Fi Network Camera, C340-W, Wi-Fi Network Camera, Network Camera, Camera

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