User Manual for AJAX models including: DoorProtect Plus, Wireless Opening Shock and Tilt Detector, DoorProtect Plus Wireless Opening Shock and Tilt Detector, Opening Shock and Tilt Detector, Tilt Detector, Detector
Updated April 22, 2021 DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates within the Ajax security system, connecting via the protected radio protocol. Is used inside premises. The communication range is up to 1,200 m
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DocumentDocumentUpdated April 22, 2021 DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates within the Ajax security system, connecting via the protected radio protocol. Is used inside premises. The communication range is up to 1,200 m line of sight. DoorProtect Plus can operate up to 5 years from a pre-installed battery and capable to detect more than one million openings. The user can configure the detector via the for iOS, macOS, Windows, or Android. The app notifies the user of all events through push notifications, SMS, and calls (if activated). DoorProtect Plus does not support connecting via the or integration modules. The Ajax security system can be connected to a central monitoring station of a security company. 1. DoorProtect Plus 2. Big magnet (should be placed to the right of the detector) 3. Small magnet (should be placed to the right of the detector) 4. LED indicator 5. SmartBracket attachment panel (perforated part triggers the tamper button in case of any attempt to tear off the detector from the surface) 6. External detector connection socket 7. QR code 8. Device switch 9. Tamper button DoorProtect Plus consists of two parts: the detector and the constant magnet. The detector is equipped with the sealed contact reed relay, built-in accelerometer, and socket for a third-party wired detector. Attach the detector to the door frame, while the magnet can be attached to the moving wing or sliding part of the door. If the sealed contact reed relay is within the detector is closed. The opening of the door pushes out the magnet from the sealed contact reed relay and opens the circuit. In such a way, the detector recognizes the opening. The DoorProtect Plus set includes two constant magnets. The small one works at a distance of 1 cm, and the big one -- up to 2 cm. The detector can be positioned horizontally. If there is no need to detect opening, use only the detector part (without magnets) and disable the primary detector in the settings. The accelerometer detects shocks and vertical deviation relative to the initial position of more than 5°. DoorProtect Plus can be installed on windows, including dormer windows, and the system can be armed when they are slightly open (disable the primary detector in the settings reviously). Attach the magnet to the RIGHT of the detector. If triggered, DoorProtect Plus immediately transmits the alarm signal to the hub, activating the sirens and notifying the user and security company. the hub, and create at least one room. 2. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network). 3. Make sure that the hub is disarmed and does not update by checking its status in the Ajax app. Only users with administrator rights can add the device to the hub. 1. Select Add Device in the Ajax app. 2. Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room. 3. Tap Add -- the countdown will start. 4. Switch on the device. For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). The connection request is transmitted for a short time: at the moment of switching on the device. If the device failed to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds). 1. Devices 2. DoorProtect Plus Parameter Temperature Jeweller Signal Strength Battery Charge Value The temperature of the detector. The temperature is measured on the processor and changes gradually The signal strength between the hub and the detector Battery level of the device. Displayed as a percentage The tamper mode of the detector, which reacts Delay When Entering, sec Delay When Leaving, sec ReX Connection Primary Detector External Contact Always Active Shock Sensor Tilt Sensor Temporary Deactivation Delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system Displays the status of using the radio signal range extender ReX Connection status between the hub and the detector Indicates whether the opening sensor is active Status of the external detector connected to DoorProtect Plus Indicates whether the detector is always armed Indicates whether the shock sensor is active Indicates whether the tilt sensor is active Shows the status of the device temporary deactivation function: No -- the device operates normally and transmits all events. Lid only -- the hub administrator has disabled notifications about triggering on the device body. Entirely -- the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events. By number of alarms -- the device is automatically disabled by the system when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app. Firmware Device ID 1. Devices 2. DoorProtect Plus 3. Settings First field Room Setting Delay When Entering, sec Delay When Leaving, sec Delays in Night Mode The detector firmware version Device identifier Value Detector name, can be edited Selecting the virtual room to which the device is assigned Selecting delay time when entering. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the room Selecting the delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system Delay turned on when using Night mode If actived, the detector switches to armed state while Night mode is active. Alarm LED indication Allows you to disable the flashing of the LED indicator during an alarm. Available for devices with firmware version 5.55.0.0 or higher Primary Detector External Contact Shock Sensor Sensitivity Ignore Simple Impact Tilt Sensor Tilt Tilt Alarm Delay Always Active External Contact Enabled If setting is active, the DoorProtect Plus primary detector reacts to opening/closing If setting is active, the detector registers external detector alarms If active, shock-sensor will detect alarm after more than one impact Sensitivity level of the shock sensor If active, the detector ignores single hit If active, sensor will detect tilt Selecting the normal angle of the sensor. Above this limit, the sensor detects an alarm The number of seconds from the moment the sensor is tilted to the alarm When turned on, the detector is always armed Selecting the type of Time before alarm, sec (available for roller shutter motion detector only) The time in seconds during which a given number of impulses should be counted. This time is counted after the first impulse of the detector. Impulses before alarm Number of detector impulses required to raise (available for roller shutter motion detector only) an alarm Alert with a siren if opening detected If active, added to the system are activated when opening detected Alert with a siren if an external contact is opened If active, added to the system are Jeweller Signal Strength Test Detection Zone Test Attenuation Test Temporary Deactivation User Guide Unpair Device mode Switches the detector to the detection area test Switches the detector to the signal fade test mode (available in detectors with firmware version 3.50 and later) Allows the user to disconnect the device without removing it from the system. Two options are available: Entirely -- the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications Lid only -- the system will ignore only notifications about the triggering of the device tamper button The system can also automatically deactivate devices when the set number of alarms is exceeded or when the recovery timer expires. Opens the detector User Guide Disconnects the detector from the hub and deletes its settings Event Indication Note Battery needs replacing During the alarm, it slowly lights up green and slowly goes out battery is described in the manual The Ajax security system allows conducting tests for checking the functionality of connected devices. The tests do not start immediately but within 36 seconds by default. The starting time depends on the ping interval (the paragraph on "Jeweller" settings in hub settings). The location of DoorProtect Plus depends on its remoteness from the hub, and obstacles hindering the radio signal transmission: walls, floors, large objects inside the room. The device developed only for indoor use. Check the Jeweller signal level at the installation location Do not install the detector: 1. outside the premises (outdoors); 2. nearby any metal objects or mirrors causing attenuation or screening of the signal; 3. at any places with fast air circulation (air fans, open windows or doors); 4. inside premises with the temperature and humidity beyond the range of permissible limits; 5. closer than 1 m to the hub. Attach the magnet to the right of the detector. The side to which the magnet should be attached is marked with an arrow on the detector's body. The detector is located either inside or outside the door case (window frame). When installing the detector in the perpendicular planes (inside the case/frame), use the small magnet from the set. The distance between the magnet and detector should not exceed 1 cm. In the test mode, the DoorProtect Plus LED lights continuously, switching off for a second, if the detector is triggered. Check the correct operation of the device by opening/closing the door several times. A wired detector with an NC (normally closed) contact type can be connected to DoorProtect Plus using the in-built terminal clamp. We recommend installing the wired detector at a distance no longer than 1 meter to DoorProtect Plus. Longer wire length increases the risk of its damage and reduces the quality of communication between the detectors. To put out the wire from the detector body, break out the plug: If the connected wired detector is triggered, you receive the notification. To make sure the alarm is raised when the roller shutter is opened, connect the wired roller shutter motion detector with the NC (normally closed) contact to DoorProtect Plus. The function is available for the devices with firmware version 5.53.1.0 and higher. Before installing the detector, make sure that you have selected the optimal location that follows the guidelines of this manual! 1. Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel. Use double-side adhesive tape only for temporary attachment of the detector. The tape runs dry with time, which can cause falling, false triggering, and detector malfunction. 2. Put the detector on the attachment panel. When the detector is fixed in SmartBracket, it blinks with LED, signaling that the tamper is closed. If LED Check the operational capability of the detector regularly. Clean the detector body from dust, spider web, and other contaminants as they appear. Use soft dry napkin suitable for tech equipment. Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the detector. The battery life depends on its quality, detector triggering frequency, and ping interval by the hub. If the door opens 10 times a day and the detector ping interval is 60 seconds, then DoorProtect Plus operates 7 years from the pre-installed battery. For instance, a 12-seconds ping interval reduces the battery life to 2 years. If the detector battery is low, the system notifies the user, and the LED indicator smoothly lights up and goes off if a glass break is detected or the tamper is triggered. Detector actuation threshold 1 cm (small magnet) 2 cm (big magnet) Modulation of the radio signal Radio signal range Socket for connecting wire detectors Power supply Battery life Installation method Protection class Operating temperature range Operating humidity Dimensions Weight Service life Certification GFSK Up to 1,200 m (any obstacles absent) Yes, NC 1 battery CR123A, 3 V Up to 5 years Indoors IP50 From -10° to +40° Up to 75% Ø 20 × 90 mm 29 g 10 years Security Grade 2, Environmental Class II in conformity with the requirements of EN 50131-1, EN 50131-2-6, CLC/TS-50131-2-8, EN 50131-5-3 1. DoorProtect Plus 2. SmartBracket mounting panel Warranty for the "AJAX SYSTEMS MANUFACTURING" LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery. If the device does not work correctly, you should first contact the support service--in half of the cases, technical issues can be solved remotely! Technical support:Acrobat Distiller 21.0 (Windows)