PET MARVEL Smart Pet Feeder [Cubie M3]
User Manual
Welcome
Thank you for choosing PET MARVEL!
This manual guides you through understanding, installing, using, and maintaining your product for the best experience. It provides detailed information for quick setup and optimal usage.
For any questions during use, please contact the User Service Department via email: ? customerservice@petmarvel.com
Alternatively, contact the distributor from whom you purchased the product.
To unlock more features, download the "PET MARVEL" app from the App Store or Google Play. You can scan the QR codes below: one for app download and another for tutorials.
[QR code for PET MARVEL app download] [QR code for usage tutorials]
User's Guide
Please read this instruction manual carefully before using the product and keep it for future reference.
Warning:
- Use the product indoors only. Avoid direct sunlight from balconies or other exposed areas.
- Only use dry pet food and freeze-dried food in the storage barrel. Other items may cause device malfunctions or pose a choking hazard to pets.
- Ensure the power cord is properly covered or stored to prevent pets from chewing on it, which could lead to electric shock or other hazards.
- Do not wash the main body of the device directly to prevent damage to internal electronic components.
Caution:
- To prevent the device from being knocked over by pets, it is recommended to place it in a corner or against a wall.
- Do not attempt to disassemble, modify, or repair the device yourself, as this will void the warranty and after-sales service rights.
- This device is suitable for dry pet food with a diameter of up to 15mm. Do not use wet pet food, as it can cause blockage in the dispensing chute and damage electronic components due to moisture.
- The actual capacity of the storage barrel and the amount of food dispensed may vary depending on the shape and density of the pet food particles.
- For short-term travel plans, it is recommended to install dry batteries in the device beforehand to prevent malfunctions caused by temporary power outages.
FCC Compliance and Safety Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
"This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation."
Radiation Exposure Statement:
- This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
- The device has been evaluated to meet general RF exposure requirements.
Appliance Usage Guidelines for Children and Users with Reduced Capabilities:
- This appliance can be used by children aged 8 years and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, provided they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children shall not play with the appliance.
- Cleaning and user maintenance shall not be performed by children without supervision.
- This appliance must only be supplied at safety extra-low voltage corresponding to the marking on the appliance.
Product Introduction
This section details the components of the PET MARVEL Smart Pet Feeder.
Diagram Description: The main unit is depicted, showing the Desiccant box at the top, the large Storage barrel below it, secured by a Barrel buckle. The front features a Control panel and the Food bowl at the base. A separate view shows the Device bottom, highlighting the Battery box and the Power interface.
Key Buttons and Indicators:
Wi-Fi Button:
Press and hold for 7 seconds to initiate pairing mode.
- White flashing: Indicates pairing mode.
- Solid white: Shows the device is connected to Wi-Fi.
- Breathing white: Indicates the device is upgrading.
Dispense Button:
Press this button twice to dispense 2 servings of food.
- Orange flashing: The storage barrel is not installed correctly.
- Solid orange: Indicates a low food level in the storage barrel.
- Solid red: Signals a food jam or device malfunction.
- Red flashing: Indicates low battery power.
Package Contents
Note: Upon opening the product package, please verify that the product is intact and compare the accessories with the items shown. Please be aware that due to continuous product updates, some accessories may be adjusted. Always refer to the actual items received.
Included Items:
- Feeder main body *1
- Top cover *1
- Food bowl *1
- Stainless steel bowl *1
- Product manual *1
- Type-C power cord *1
- Desiccant *1 (Note: Contains silica gel; do not eat)
Product Usage
Product Assembly
- Connect the power adapter: Attach the power adapter to the power interface located at the bottom of the device, then plug it into a power socket. A short beep sound and a flashing white indicator light confirm successful power-on.
Diagram Description: The bottom of the feeder is shown with the battery cover open. Three D-cell batteries are being inserted into the battery compartment, and the cover is then closed. The power adapter cable is shown connecting to the power interface.
- Battery replacement: Open the battery cover on the bottom of the device. Replace the existing batteries with 3 new size D batteries, then securely close the battery cover.
Diagram Description: The feeder's main unit, storage barrel, and food bowl are shown being assembled. An arrow indicates the correct orientation for placing the storage barrel onto the main unit ("Downward").
- Assemble the storage barrel, main unit, and food bowl: Follow the visual guide to correctly assemble these components.
Diagram Description: The feeder's main unit, storage barrel, and food bowl are shown being assembled. An arrow indicates the correct orientation for placing the storage barrel onto the main unit ("Downward").
APP Download and Device Network Setup
APP Download:
For new users: Scan the QR code or search for "PET MARVEL" in your device's App Store or Google Play Store to download and register the app. For existing users who have already downloaded the app, scanning the QR code will directly lead you to the device connection page.
Diagram Description: Two QR codes are displayed. One is labeled "Scan to download App" and the other "Scan to view tutorials".
Device Network:
Open the "PET MARVEL" app, place your phone close to the device, and follow the on-screen pairing instructions within the app. To unbind the device (reset pairing), press and hold the "Wi-Fi Key" on the device for 7 seconds. Listen for a short beep and observe the indicator light flashing white, which confirms the device has been successfully unbound and its pairing has been reset.
Daily Operation
- The device automatically checks the pet food level in the storage barrel. If the level is insufficient, the indicator light will turn solid orange.
- To add food, open the top cover and pour pet food into the storage barrel.
Desiccant Replacement
- Open the desiccant box and remove the used desiccant packet.
- Insert a new desiccant packet into the box, close the lid, and then place the top cover back onto the device.
- It is recommended to replace the desiccant packet every 1 to 3 months.
Manual Dispensing:
To manually dispense food, quickly press the "Dispense Button" on the device twice. This action will dispense 2 servings of food.
Diagram Description: A finger is shown pressing the "Dispense Button" located on the control panel of the feeder.
Maintenance and Care
To ensure the health of your pets, it is recommended to regularly clean the feeder's storage barrel components and the food bowl.
Storage Barrel Cleaning
- Remove the storage barrel by holding down the buttons located on both sides of the main unit and lifting the barrel upwards.
- Remove the turnplate: Refer to the accompanying diagram. Turn and lift out the turnplate cover to ensure thorough cleaning by wiping or washing.
- Installation: After confirming that all parts are completely dry, place them back onto the main unit in their original positions to resume normal operation.
Food Bowl Cleaning
It is recommended to clean the food bowl every 3 days. After removing the food bowl, wipe or wash it. Ensure it is completely dry before placing it back into the feeder.
Note: The main body of the feeder is not washable and should only be cleaned with wet wipes. The stainless steel bowl is dishwasher-safe.
Troubleshooting
If you encounter any of the following situations during product usage, please consult the table below for possible causes and their corresponding solutions:
| No. | Abnormal Situation | Possible Causes | Solutions |
|---|---|---|---|
| 1 | Continuous red indicator light on the right side, E1 error prompt on the app. | Food jam/device malfunction | Check for any blockage at the food dispensing chute or turnplate. Clear any obstructions and try again. If the issue persists, please contact customer support. |
| 2 | Continuous red indicator light on the right side, E2 error prompt on the app. | Micro switch or motor malfunction | Please contact customer support. |
| 3 | Flashing orange indicator light on the right side. | Storage barrel not installed | Verify that the storage barrel is properly installed. |
| 4 | Continuous orange indicator light on the right side. | Storage barrel low on food | Add more food or check if the feeder is exposed to direct sunlight, which might affect sensor readings. |
| 5 | Flashing white indicator light on the left side. | Device in pairing mode | Wait for the pairing process to complete successfully. |
| 6 | Breathing white indicator light on the left side. | Device upgrading | Wait for the device upgrade to complete successfully. |
| 7 | No indicator light on the left/right side. | Device in battery mode | Press the Wi-Fi/Dispense key. The indicator light should turn on for 10 seconds and then turn off. If the light does not illuminate, please contact customer support. |
| 8 | Network connection failure | Operational issue /device malfunction | Please contact customer support. |
Product Specifications
- Product Name: Smart Pet Feeder [Cubie M3]
- Product Model: NDSFE004
- Main Materials: ABS, PP, SUS304
- Product Size: 294mm (width) x 234mm (depth) x 342mm (height)
- Net Weight (N.W.): Approximately 2.1kg
- Connectivity Method: Wi-Fi (2.4GHz)
- Input Power: 5V DC 1A
- CMIIT ID: 2020DP2713(module)
This device incorporates a wireless transmission module with the model approval code CMIIT ID: 2020DP2713 (module).
Warranty Terms
Dear customers, thank you for purchasing this product. Please read the following warranty terms carefully before use:
12-month Warranty & Lifetime Customer Support
This warranty is applicable only to eligible purchases made directly from PET MARVEL authorized distributors. The warranty coverage extends to the original owner and the original product only and is not transferable.
Conditions Not Covered by Warranty:
- Any malfunction or defect caused by improper use, unsuitable environmental conditions, or misuse.
- Any fault or defect resulting from improper installation, misuse, unauthorized maintenance, force majeure events, or other external factors.
- Any fault or defect caused by the use of non-original fittings or accessories.
- The product has exceeded its warranty period.
- Other failures or damages not attributable to the product's design, technology, manufacturing process, or quality.
- Normal fading, wear and tear, or consumption of parts during product use.
- Inability to provide a valid proof of purchase.
For warranty service and additional information, please contact us via email: ? customerservice@petmarvel.com
