Huawei MateView Monitor User Guide

About this document

Please read this document first before you begin using the device. Some components mentioned in the document may not be included with the device and you need to purchase them separately. Some features described in this document are only available when they are used together with other components. The figures and Graphical User Interfaces (GUIs) in this document may be different from the actual ones and all figures are for reference only.

Appearance and ports of the monitor

This section describes the physical appearance and ports of the monitor.

Front View Description:

The front of the monitor shows the display screen. Below the screen is a bar labeled '1 HUAWEI Smart Bar'. The stand base is labeled '3'. A sensor area on the base is labeled '4*'.

Back View Description:

The back of the monitor and stand show various ports:

• 1. HUAWEI Smart Bar: This bar allows for various interactions:
  • Tap with one finger when the screen is off or in sleep mode to wake it up.
  • When connected to an external device (wired or wireless projection), if the OSD menu is not displayed:
    • Slide with one finger to adjust speaker volume.
    • Slide with two fingers to open the input source switching screen.
    • Tap with one finger to display the OSD menu.
  • When the monitor is powered on and the OSD menu or system image is displayed, operations on the Smart Bar adjust settings:
    • Slide with one finger to switch between options.
    • Tap with one finger to confirm.
    • Double-tap with one finger to return or exit.

  ℹ️ Only HSN-CBA monitors support wireless projection. When powered on with no signal, the monitor displays its system desktop. During wireless projection, double-tapping the HUAWEI Smart Bar exits the mode.

• 2. Speaker: Plays sounds.
• 3. Microphone: Located on both sides of the monitor base, used for video conferences, voice calls, and recordings. It can only be used when the monitor is connected to a desktop computer or laptop via USB-C to USB-A cable, or via the delivered USB-C to USB-C cable.
• 4*. Huawei Share sensor: This component, available only on HSN-CBA monitors, allows wireless projection by tapping the NFC detection area of a phone against it.
• 5. USB-A (USB 3.2 Gen 1) port: Charges devices (up to 5V DC/1A). Connects to wired keyboards and mice. For reverse control of a computer via HDMI or MiniDP, a USB-C to USB-A cable is needed to connect the monitor to the computer. When using the delivered USB-C to USB-C cable with a laptop or phone, you can connect a keyboard and mouse to the monitor for reverse control. When the HSN-CBA monitor displays its own desktop, keyboard and mouse can control it.
• 6. USB-C port: Charges mobile devices like laptops (up to 20V/3.25A fast charging). Connects the monitor to a computer using the delivered USB-C to USB-C cable.
• 7. Headset jack: Connects to a headset.
• 8. Power button: Turns the monitor on and off.
• 9. USB-C power port: Connects to a power adapter to supply power to the monitor.
• 10. MiniDP port: Connects the monitor to devices like computers via a MiniDP cable.
• 11. HDMI port: Connects the monitor to devices like computers via an HDMI cable.

Powering on and off the monitor

• To power on: Press the power button when the monitor is powered off, screen is turned off, or in sleep mode.
• To power off: Press and hold the power button for more than 3 seconds when the monitor is powered on.
• To turn off the screen: Press the power button when the screen is on.
• The monitor automatically enters sleep mode when powered on with no signal input.

ℹ️ For HSN-CBA monitors with power saving mode enabled, the monitor enters deep sleep mode and disables Wi-Fi/Bluetooth when powered on with no signal. To enable power saving mode, tap the HUAWEI Smart Bar, open the OSD menu, and navigate to the relevant setting (indicated by icons ⚙️ > [settings icon]).

Adjusting the angle and height of the monitor

Hold the monitor panel with both hands. Rotate the panel to adjust the angle and move it up/down to adjust height. The monitor can tilt downward up to 5° (±2°) and upward up to 18° (±2°). Height can be adjusted by 110 mm (±5 mm).

⚠️ To avoid damaging the screen, do not press the screen with excessive force when adjusting the angle, height, or moving the monitor.

Wireless projection (only supported by HSN-CBA monitors)

Project your phone or computer screen to the monitor wirelessly for a cross-screen experience.

Projecting a phone's screen

Steps:

1. On your phone, turn on NFC, Wi-Fi, and Bluetooth in the notification panel.
2. When the monitor is powered on and the phone screen is unlocked, tap your phone's NFC detection area against the indicated area on the monitor base (near the HUAWEI logo) until the phone rings or vibrates. Then move the phone away and follow onscreen instructions.
3. The phone's screen will be projected to the monitor and synced with phone operations.

ℹ️ This feature requires specific Huawei phones supporting NFC or wireless projection. Ensure your phone's software is updated for the best experience. If one-touch projection fails, manually enable wireless projection features on your phone, search for nearby devices, select your monitor, and follow instructions. A pairing code may be required on first connection. If the monitor is already displaying another device's screen via cable, use the HUAWEI Smart Bar (two-finger swipe) to switch input source to the monitor's own desktop before projecting your phone.

Projecting a computer's screen

Steps:

1. Power on both the monitor and computer.
2. On the computer desktop, click the projection icon (represented by a screen icon) to open the projection page and connect to the wireless monitor. If the icon is not visible, expand the shortcut area to find it.
3. On your computer, search for nearby devices, select your wireless monitor, and follow onscreen instructions.
4. The computer's screen will be projected to the monitor and synced with computer operations.

ℹ️ This feature is available with Windows computers supporting wireless projection. If the monitor is connected to another device via cable, use the HUAWEI Smart Bar (two-finger swipe) to switch input source to the monitor's own desktop before projecting your computer's screen.

Connecting the monitor to a wireless network (only supported by HSN-CBA monitors)

1. Switch the monitor to no signal input to display its system desktop. If in wireless projection mode, disconnect or double-tap the HUAWEI Smart Bar to exit. If connected via cable, use the HUAWEI Smart Bar (two-finger swipe) to switch input source to exit wired connection.
2. Tap the HUAWEI Smart Bar, navigate to the network settings (indicated by icons ⚙️ > [network icon]), and follow onscreen instructions to connect.

ℹ️ If no mouse is connected, the Wi-Fi Network screen prompts for the AI Life app installation. Use a Huawei phone to download and install it. If a mouse is connected, available Wi-Fi networks will be listed after clicking the Wi-Fi icon. Select your network or tap 'AI Life' in the list to connect via the app. For first-time AI Life app users, sign in with your HUAWEI ID. If no monitor is discovered, tap '+' and 'Add device' in the AI Life app to scan for devices, or scan the monitor's QR code. The AI Life app also allows customisation of monitor functions like renaming.

Connecting the monitor with a cable

Note: Some components and cables may need to be purchased separately.

USB-C to USB-C cable connection

Use a USB-C cable to connect a laptop or phone to the monitor for operation and simultaneous charging.

Steps:

1. Connect one end of the delivered USB-C to USB-C cable to the monitor's USB-C port and the other end to the USB-C port of your device (laptop/phone). The device's USB-C port must support display, data transmission, and charging.
2. Power on the monitor and the connected device. Successful connection is indicated by the device's screen being displayed on the monitor.
3. Connect a keyboard and mouse to the monitor's USB-A ports for reverse operation of the connected device. If the device screen does not display automatically, tap the input source button (represented by an arrow icon) and switch to USB-C.

HDMI cable connection

Steps:

1. Connect one end of an HDMI cable to the computer's HDMI port and the other end to the monitor's HDMI port.
2. Connect keyboards and mice as needed. To do this, connect the USB-A end of a USB-C to USB-A cable to the computer and the other end to the monitor.
3. Power on both the monitor and computer. If the computer's system desktop is displayed on the monitor, the connection is successful.

ℹ️ For some monitor models, the monitor's system desktop may appear first. You may be prompted to switch the input source to HDMI to access the computer's desktop. On subsequent power-ons, the computer's desktop should display automatically.

MiniDP-to-DP cable connection

Steps:

1. Connect the MiniDP end of the MiniDP-to-DP cable to the monitor and the DP end to the desktop computer.
2. Connect keyboards and mice as needed. To do this, connect the USB-A end of a USB-C to USB-A cable to the desktop and the other end to the monitor.
3. Power on both the monitor and desktop computer. If the computer's system desktop is displayed on the monitor, the connection is successful.

ℹ️ For some monitor models, the monitor's system desktop may appear first. You may be prompted to switch the input source to MiniDP to access the computer's desktop. On subsequent power-ons, the computer's desktop should display automatically.

Connecting a Bluetooth keyboard or mouse (only supported by HSN-CBA monitors)

HSN-CBA monitors support Bluetooth connectivity for keyboards and mice.

Steps:

1. When the monitor displays its system desktop, tap the HUAWEI Smart Bar and navigate to the Bluetooth settings (indicated by icons ⚙️ > [Bluetooth icon]). The monitor will search for nearby Bluetooth devices. If the monitor displays an external device's screen, use the HUAWEI Smart Bar (two-finger swipe) to switch input source to the monitor's desktop.
2. Turn on the Bluetooth switch on your keyboard and mouse to make them discoverable.
3. Select your Bluetooth device on the monitor. Once connected, you can use the Bluetooth keyboard and mouse to operate the monitor.

Reverse operation of connected external devices is possible in the following scenarios:

• A phone is projected wirelessly to the monitor (note: older phone OS versions might not support reverse operations).
• A phone or laptop is connected via the delivered USB-C to USB-C cable.
• A computer is connected via HDMI and USB-C to USB-A cable, or MiniDP to DP cable and USB-C to USB-A cable (ensure the USB-A end connects to the computer).

Setting the OSD menu of the monitor

1. When the monitor is powered on and connected to an external device (wired or wireless projection), tap the HUAWEI Smart Bar with one finger to open the OSD menu.
2. Adjust settings following the instructions for HUAWEI Smart Bar gestures.
3. Double-tap the HUAWEI Smart Bar to exit the OSD menu, or wait for it to exit automatically.

OSD menu descriptions:

ℹ️ The OSD menu content may vary by monitor model.

• Eye Comfort mode: Enables or disables Eye Comfort mode. Recommended for long reading sessions; the screen may have a yellow cast when enabled.
• Brightness: Adjusts the screen brightness.
• Input Source: Switches the input source.
• Color Gamut: Switches the color gamut.
• Power Saving Mode: Enables or disables power saving mode. Only HSN-CBA monitors support this feature.
• Volume: Adjusts speaker and microphone volume.
• Display Settings: Adjusts monitor display settings.
• Language: Switches the OSD menu language.
• Factory Reset: Restores the OSD menu to factory settings.

FAQs

The monitor cannot be powered on

• Check if the power cable is correctly connected to the monitor and the power socket.

No image is displayed on the monitor in wired projection

• Check if all cables are connected correctly.
• Ensure the monitor and computer are powered on.
• Check if the HDMI or DP cable is damaged.
• If issues persist, restart the monitor and check if images display correctly.

The screen is too bright or dark

Open the monitor's settings menu and adjust screen brightness and contrast.

The screen colour is abnormal

• Check if the HDMI or DP cable is damaged (e.g., twisted pins).
• Open the monitor's settings menu and adjust the colour temperature.

Safety information

This section provides important information about safe device usage and operation. Read carefully before use.

Electronic device

Do not use the device if its use is prohibited or may cause danger or interference with other electronic devices.

Interference with medical equipment

• Adhere to hospital and healthcare facility rules and regulations.
• Wireless devices may affect hearing aids or pacemakers. Contact your service provider for more information.
• Pacemaker manufacturers recommend a minimum distance of 15 cm between a pacemaker and a wireless device. If using a pacemaker, hold the device on the opposite side and do not carry it in a front pocket.
• Consult your doctor and the device manufacturer regarding potential interference with medical devices.

Protecting your hearing when using a headset

• To prevent hearing damage, avoid listening at high volume levels for long periods.
• Using a headset at high volumes can damage hearing. Lower the headset volume to a safe level to reduce this risk.

Areas with flammables and explosives

Do not use the device in environments with flammables or explosives (e.g., petrol stations) as it may trigger an explosion or fire. Always follow warning signs.

Do not store or transport the device in containers with flammable liquids, gases, or explosives.

Operating environment

• Avoid environments with dust, damp, dirt, or magnetic fields, as they can cause malfunctions.
• Before connecting/disconnecting cables, stop using the device and disconnect it from the power supply. Ensure hands are dry.
• During thunderstorms, switch off the device and remove all cables to protect against lightning strikes.

General Safety Precautions

• Do not use the device during thunderstorms to protect against lightning damage.
• Ideal operating temperatures: 0°C to 35°C. Ideal storage temperatures: -10°C to +45°C. Extreme temperatures can damage the device or accessories.
• Avoid rain and moisture to protect against fire or electrical shock hazards.
• Keep the device away from heat sources like heaters, microwave ovens, stoves, water heaters, radiators, or candles.
• If the device overheats, close applications or stop using it until it cools down. Prolonged skin exposure to an overheated device may cause low-temperature burns.
• Do not allow children or pets to bite or suck the device or accessories, as this may cause damage or explosion.
• Adhere to local laws and regulations, and respect privacy and legal rights.
• Do not place objects (e.g., candles, water containers) on the device. If foreign objects or liquids enter, stop use immediately, power off, disconnect cables, and contact a Huawei authorized service center.

Child's safety

• Keep the device and accessories away from children and take precautions for their safety. The device may contain detachable parts that pose a choking hazard.
• The device and accessories are not intended for children. Children should use them only under direct adult supervision.

Accessories

• Using unapproved or incompatible power adapters, chargers, or batteries may cause fire, explosion, or other hazards.
• Use only approved accessories. Unapproved accessories may void the warranty, violate regulations, and be dangerous. Contact your retailer for information on approved accessories.

Power adapter safety

• The power plug serves as a disconnect device.
• For pluggable devices, the socket-outlet should be installed nearby and easily accessible.
• Unplug the power adapter from outlets and the device when not in use.
• If the power cable is damaged (exposed or broken) or the plug is loose, stop use immediately to prevent electric shocks, short circuits, or fire.
• Do not touch the power cord or pull it with wet hands to disconnect the adapter.
• Do not touch the device or power adapter with wet hands, as this may lead to short circuits, malfunctions, or electric shocks.

Cleaning and maintenance

• Keep the device and accessories dry. Do not attempt to dry with external heat sources like microwave ovens or hair dryers.
• Do not expose the device or accessories to extreme heat or cold, which can interfere with function and cause fire or explosion.
• Avoid collisions that may lead to malfunctions, overheating, fire, or explosion.
• Before cleaning or maintenance, stop using the device, close all applications, and disconnect all cables.
• Do not use chemical detergents, powders, or agents (like alcohol or benzene) for cleaning, as they can cause damage or fire hazards. Use a clean, soft, and dry cloth.
• Do not dismantle or remanufacture the device or accessories, as this voids the warranty and releases the manufacturer from liability. Contact a Huawei authorized service center for damage assistance.
• If the device screen breaks due to collision, stop using it immediately. Do not touch broken parts. Contact a Huawei authorized service center promptly.

Disposal and recycling information

The symbol on the product, battery, or packaging indicates that products and batteries should be taken to designated local authority waste collection points at the end of their lifespan. This ensures EEE waste is recycled responsibly, conserving materials and protecting health and the environment. For more information, contact local authorities, retailers, or household waste disposal services, or visit https://consumer.huawei.com/en/.

Reduction of hazardous substances

This device and its accessories comply with applicable local rules on restricting hazardous substances in electrical and electronic equipment, such as EU REACH regulation, RoHS, and Batteries directives. For declarations of conformity, visit https://consumer.huawei.com/certification.

Legal Notice

Copyright © Huawei 2021. All rights reserved.

This document may contain software copyrighted by Huawei or its licensors. Such software shall not be reproduced, distributed, modified, decompiled, disassembled, decrypted, extracted, reverse engineered, leased, assigned, or sublicensed unless permitted by law or approved by the copyright holder.

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Notice

Some features may rely on installed software, local network capacities, or settings, and may not be activated or may be limited by network operators. Descriptions herein may not exactly match the purchased product or accessories.

Huawei reserves the right to change or modify information or specifications in this document at any time without prior notice or liability.

Third-Party Software Statement

Huawei does not own the intellectual property of third-party software and applications delivered with this product. Huawei provides no warranty for third-party software and applications, nor support, nor is it responsible for their functions or performance. Third-party services may be interrupted or terminated at any time, and Huawei does not guarantee their availability. Third-party providers offer services through tools outside Huawei's control. To the extent permitted by law, Huawei is not liable for services provided by third parties or the interruption/termination of their content or services.

Huawei is not responsible for the legality, quality, or any other aspects of third-party software installed on this product, or for uploaded/downloaded third-party works. Customers bear the risk for any effects, including incompatibility, resulting from installing or downloading third-party works.

DISCLAIMER

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For More Help

Visit https://consumer.huawei.com/en/support for the most up-to-date contact information for your country or region.

ALL PICTURES AND ILLUSTRATIONS IN THIS GUIDE, INCLUDING BUT NOT LIMITED TO THE DEVICE COLOUR, SIZE, AND DISPLAY CONTENT, ARE FOR YOUR REFERENCE ONLY. THE ACTUAL DEVICE MAY VARY. NOTHING IN THIS GUIDE CONSTITUTES A WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.