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LED Monitor 27" | MSI | Pro MP275Q

PRO MP275Q Manual User Manual

User Manual English

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MSI Pro MP275Q 27" Class WQHD LED Monitor - 16:9 - Matte Black PROMP275Q: Monitors - COLAMCO.com


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1080682010
PRO Series
LCD Monitor
PRO MP275Q (3PC3)
User Guide

Contents
Getting Started.............................................................................................................. 3 Package Contents................................................................................................... 3 Installing the Monitor Stand................................................................................... 4 Adjusting the Monitor ............................................................................................. 5 Monitor Overview.................................................................................................... 6 Connecting the Monitor to PC ................................................................................ 8
OSD Setup ..................................................................................................................... 9 Navi Key .................................................................................................................. 9 Hot Key.................................................................................................................... 9
OSD Menus.................................................................................................................. 10 Professional.......................................................................................................... 10 Image .................................................................................................................... 12 Input Source ......................................................................................................... 13 Navi Key ................................................................................................................ 13 Settings................................................................................................................. 14
Specifications.............................................................................................................. 16 Preset Display Modes ................................................................................................ 18 Troubleshooting.......................................................................................................... 19 Safety Instructions...................................................................................................... 20 TÜV Rheinland Certification....................................................................................... 22 ENERGY STAR Certification....................................................................................... 22 Regulatory Notices..................................................................................................... 23
Revision V1.1, 2024/02
2

Getting Started
This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.

Package Contents

Monitor

PRO MP275Q

Documentation Accessories
Cables

Quick Start Guide Stand Stand Base Power Cord Premium High Speed HDMITM Cable (Optional)

 Important
 Contact your place of purchase or local distributor if any of the items is damaged or missing.
 Package contents may vary by country and model.
 The included power cord is exclusively for this monitor and should not be used with other products.

3

Installing the Monitor Stand
1. Leave the monitor in its protective packaging. Align and gently push the stand bracket towards the monitor groove until it locks in place.
2. Align and gently push the cable organizer towards the stand until it locks in place. 3. Align and gently push the base towards the stand until it locks in place. 4. Make sure the stand assembly is properly installed before setting the monitor
upright.
1 2 3
 Important
 Place the monitor on a soft, protected surface to avoid scratching the display panel.  Do not use any sharp objects on the panel.  This product comes with NO protective film to be removed by the user! Any
mechanical damages to the product including removal of the polarizing film may affect the warranty!
4

Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment capabilities.
 Important
Avoid touching the display panel when adjusting the monitor.

-5°

20°

5

Monitor Overview

1 2
3

4

5

6

7

8

1 Power Button & Navi Key 2 Kensington Lock 3 Cable Organizer 4 Power Jack 5 HDMITM Connector
Supports HDMITM CEC, 2560x1440@100Hz as specified in HDMITM 2.0b.
6 DisplayPort
Supports 2560x1440@100Hz as specified in DisplayPort 1.2a.
6

7 HDMITM Connector
Supports 2560x1440@100Hz as specified in HDMITM 2.0b.
8 Headphone Jack
7

Connecting the Monitor to PC
1. Turn off your computer. 2. Connect the video cable from the monitor to your computer. 3. Connect the power cord to the monitor power jack. (Figure A) 4. Plug the power cord into the electrical outlet. (Figure B) 5. Turn on the monitor. (Figure C) 6. Power on the computer and the monitor will auto detect the signal source.
C A B
8

OSD Setup
This chapter provides you with essential information on OSD Setup.
 Important
All information is subject to change without prior notice.
Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu.
Up/ Down/ Left/ Right:  selecting function menus and items  adjusting function values  entering into/exiting from function menus Middle:  launching the On-Screen Display (OSD)  entering submenus  confirming a selection or setting
Hot Key
 Users may enter into preset function menus by moving the Navi Key up, down, left or right when the OSD menu is inactive.
 Users may customize their own Hot Keys to enter into different function menus.
9

OSD Menus

Professional

1st Level Menu Mode
Response Time MPRT

2nd/3rd Level Menu Eco User sRGB Anti-Blue Movie Office Black-White Normal Fast Fastest OFF

ON

Description
 Use Up or Down Button to select and preview mode effects.
 Press the Middle Button to confirm and apply your mode type.

 Setting to Fastest will reach the shortest response time and help improve blurred images when playing very fast games.

 Activating MPRT will affect:

Affected Function » Response Time » Brightness » HDCR

Function Status Unable to select Set to OFF

 MPRT is available when the refresh rate is over 85Hz.

10

1st Level Menu Refresh Rate Alarm Clock
Eye-Q Check
Screen Assistance

2nd/3rd Level Menu

Location Left Top

Right Top

Left Bottom

Right Bottom

OFF

ON

Location Left Top

Right Top

Left Bottom

Right Bottom

OFF

15:00

00:01 ~ 99:59

30:00

45:00

60:00

OFF

Amsler Grid Astigmatism Posture Correction None

Description
 Location is adjustable in OSD Menu. Press the Middle Button to confirm and apply your Refresh Rate Location.
 This monitor follows and works at the Operating System's preset Screen Refresh Rate.
 After setting the time, press the Middle Button to activate the timer.
 Users have to manually restore their preset Alarm Clock after any AC power loss and reconnection.

 Select OFF to disable Eye-Q Check.  Activating Eye-Q Check will affect:

Affected Function » Refresh Rate » Alarm Clock » Screen Assistance » Info. On Screen

Function Status » Set to OFF

 Select Amsler Grid to check your central vision field.
 Select Astigmatism to check your blurred vision.
 Select Posture Correction to improve your posture when sitting.
 Users can adjust Screen Assistance in any mode.

11

1st Level Menu Screen Size
Adaptive-Sync

2nd/3rd Level Menu Auto 4:3 16:9 OFF ON

Description
 Users can adjust Screen Size in any mode, any resolution and any screen refresh rate.

 Adaptive-Sync prevents screen tearing.  Activating Adaptive-Sync will affect:

Affected Function » MPRT

Function Status Set to OFF

Image

1st Level Menu Brightness

2nd/3rd Level Menu 0-100

Contrast Sharpness

0-100 0-5

Image Enhancement Low Blue Light

OFF Weak Medium Strong Strongest OFF ON

HDCR

OFF

ON

Color Temperature

Cool Normal Warm Customization

R (0-100) G (0-100) B (0-100)

Description
 Properly adjust Brightness according to the surrounding lighting.
 Properly adjust Contrast to relax your eyes.
 Sharpness improves clarity and details of images.
 Image Enhancement enhances image edges to improve their acutance.

 Low Blue Light protects your eyes against blue light. When enabled, Low Blue Light adjusts the screen color temperature to a more yellow glow.
 When Mode is set to Anti-Blue, it is mandatory to enable Low Blue Light.

 HDCR enhances image quality by increasing the contrast of images.
 Activating HDCR will affect:

Affected Function » Brightness » MPRT

Function Status Unable to select Set to OFF

 Use Up or Down Button to select and preview mode effects.
 Press the Middle Button to confirm and apply your mode type.

12

Input Source

1st Level Menu HDMITM 1 HDMITM 2 DP Auto Scan

2nd Level Menu
OFF ON

Navi Key
1st Level Menu Up Down Left Right

2nd Level Menu OFF Brightness Mode Alarm Clock Input Source Refresh Rate Info. On Screen Audio Volume

Description  Users can adjust Input Source in any mode.
 Users can use the Navi Key to select Input Source at below status: · While "Auto Scan" is set to "OFF" with the monitor at power saving mode; · While "No Signal" message box is shown on the monitor.
Description  All Navi Key items can be adjusted via OSD Menus.

13

Settings
1st Level Menu Language
Transparency OSD Time Out Power Button HDMITM CEC
Info. On Screen

2nd Level Menu  English Français Deutsch Italiano Español    Português  Bahasa Indonesia Türkçe (More languages coming soon) 0~5 5~30s OFF
Standby
OFF ON
OFF ON

Description
 Users have to press the Middle Button to confirm and apply the Language setting.
 Language is an independent setting. Users' own language setting will override the factory default. When users set Reset to Yes, Language will not be changed.

 Users can adjust Transparency in any mode.

 Users can adjust OSD Time Out in any mode.

 When set to OFF, users can press the power button to turn off the monitor.

 When set to Standby, users can press the power button to turn off the panel and backlight.

 HDMITM CEC (Consumer Electronics Control) supports Sony PlayStation®, Nintendo® SwitchTM, Xbox Series X|S consoles and various audio-visual devices that are CEC-capable.
 If HDMITM CEC is set to ON:
· The monitor will automatically power on when the CEC device is turned on.
· The CEC device will enter power saving mode when the monitor is turned off.
· When Sony PlayStation®, Nintendo® SwitchTM, or Xbox Series X|S console is connected, Mode will be automatically set to default mode and can be adjusted to users' preferred mode later.

 The information of the monitor status will be shown on the right sidWe of the screen.
 Activating Info. On Screen will affect:

Affected Function » Eye-Q Check

Function Status Set to OFF

14

1st Level Menu Audio Volume Reset

2nd Level Menu 0-100 YES NO

Description
 Users can adjust Audio Volume in any mode.
 Users can Reset and restore settings to original OSD Default in any mode.

15

Specifications

Monitor Size Curvature Panel Type Resolution Aspect Ratio SDR Brightness (nits) Contrast Ratio Refresh Rate Response Time
I/O
View Angles DCI-P3*/ sRGB Surface Treatment Display Colors Speaker Monitor Power Options Power Consumption
Adjustment (Tilt) Kensington Lock VESA Mounting

Dimension (W x H x D)

Weight

Net

Gross

PRO MP275Q 27 inch Flat IPS 2560x1440 (WQHD) 16:9 300 1300:1 100Hz  1ms (MPRT)  4ms (GTG)  DisplayPort x 1  HDMITM Connector x 2  Headphone Jack x 1 178°(H) , 178°(V) 79% / 100% Anti-glare 16.7M 2W x 2 100-240Vac, 50/60Hz, 1.5A  Power On < 26W  Standby < 0.5W  Power Off < 0.3W -5° ~ 20° Yes  Plate Type: 100 x 100 mm  Screw Type: M4 x 10 mm
· Thread Diameter: 4 mm · Thread Pitch: 0.7 mm · Thread Length: 10 mm 614.0 x 456.7 x 207.2 mm 4.1 kg 5.54 kg

16

Monitor Environment

Operating Storage

PRO MP275Q  Temperature: 0 to 40  Humidity: 20% to 90%, non-condensing  Altitude: 0 ~ 5000m  Temperature: -20 to 60  Humidity: 10% to 90%, non-condensing

* Based on CIE1976 test standards.
17

Preset Display Modes

 Important
All information is subject to change without prior notice.

Standard VGA

Resolution 640x480

Dos-Mode SVGA

720x480 720x576 800x600

XGA

1024x768

SXGA
WXGA+ WSXGA+ Full HD QHD

1280x1024
1440x900 1680x1050 1920x1080 2560x1440

Video Timing Resolution

480P 576P 720P 1080P

@60Hz @67Hz @72Hz @75Hz @60Hz @50Hz @56Hz @60Hz @72Hz @75Hz @60Hz @70Hz @75Hz @60Hz @75Hz @60Hz @60Hz @60Hz @60Hz @85Hz @100Hz
@60Hz

HDMITM

DP

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

18

Troubleshooting
The power LED is off.
· Press the monitor power button again. · Check if the monitor power cable is properly connected.
No image.
· Check if the computer graphics card is properly installed. · Check if the computer and monitor are connected to electrical outlets and are
turned on. · Check if the monitor signal cable is properly connected. · The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
· Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.
No Plug & Play.
· Check if the monitor power cable is properly connected. · Check if the monitor signal cable is properly connected. · Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
· Avoid using any video extension cables. · Adjust brightness and contrast. · Adjust RGB color or tune color temperature. · Check if the monitor signal cable is properly connected. · Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
· Change the refresh rate to match the capabilities of your monitor. · Update your graphics card drivers. · Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).
19

Safety Instructions
 Read the safety instructions carefully and thoroughly.  All cautions and warnings on the device or User Guide should be noted.  Refer servicing to qualified personnel only.
Power
 Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet.
 If the power cord comes with a 3-pin plug, do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
 Please confirm the power distribution system in the installation site shall provide the circuit breaker rated 120/240V, 20A (maximum).
 Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.
 Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
 If this device comes with an adapter, use only the MSI provided AC adapter approved for use with this device.
Environment
 To reduce the possibility of heat-related injuries or of overheating the device, do not place the device on a soft, unsteady surface or obstruct its air ventilators.
 Use this device only on a hard, flat and steady surface.  To prevent the device from tipping over, secure the device to a desk, wall or fixed
object with an anti-tip fastener that helps to properly support the device and keep it safe in place.  To prevent fire or shock hazard, keep this device away from humidity and high temperature.  Do not leave the device in an unconditioned environment with a storage temperature above 60 or below -20, which may damage the device.  The maximum operating temperature is around 40.  When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.  Always keep strong magnetic or electrical objects away from the device.
20

 If any of the following situations arises, get the device checked by service personnel: · The power cord or plug is damaged. · Liquid has penetrated into the device. · The device has been exposed to moisture. · The device does not work well or you can not get it working according to the User Guide. · The device has dropped and damaged. · The device has obvious sign of breakage.
21

TÜV Rheinland Certification
TÜV Rheinland Low Blue Light Certification
Blue light has been shown to cause eye fatigue and discomfort. MSI now offers monitors with TÜV Rheinland Low Blue Light certification to ensure users' eye comfort and well-being. Please follow the instructions below to reduce the symptoms from extended exposure to the screen and blue light.
 Place the screen 20 ­ 28 inches (50 ­ 70 cm) away from your eyes and a little below eye level.
 Consciously blinking the eyes every now and then will help to reduce eye strain after extended screen time.
 Take breaks for 20 minutes every 2 hours.
 Look away from the screen and gaze at a distant object for at least 20 seconds during breaks.
 Make stretches to relieve body fatigue or pain during breaks.
 Turn on the optional Low Blue Light function.
TÜV Rheinland Flicker Free Certification
 TÜV Rheinland has tested this product to ascertain whether the display produces visible and invisible flicker for the human eye and therefore strains the eyes of users.
 TÜV Rheinland has defined a catalogue of tests, which sets out minimum standards at various frequency ranges. The test catalogue is based on internationally applicable standards or standards common within the industry and exceeds these requirements.
 The product has been tested in the laboratory according to these criteria.
 The keyword "Flicker Free" confirms that the device has no visible and invisible flicker defined in this standard within the range of 0 - 3000 Hz under various brightness settings.
 The display will not support Flicker Free when Anti Motion Blur/MPRT is enabled. (The availability of Anti Motion Blur/MPRT varies by products.)
ENERGY STAR Certification
ENERGY STAR is a program run by the U.S. Environmental Protection Agency (EPA) and U.S. Department of Energy (DOE) to promote energy efficiency. This product qualifies for ENERGY STAR in the "factory default" settings through which power savings will be achieved. Changing the factory default picture settings or enabling other features will increase power consumption, which could exceed the limits necessary to qualify for ENERGY STAR rating.
For more information on ENERGY STAR, refer to https://www.energystar.gov/.
22

Regulatory Notices
CE Conformity
This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.
FCC-B Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/television technician for help.
Notice 1
The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA
(626) 913-0828
www.msi.com
23

WEEE Statement
Under the European Union ("EU") Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, products of "electrical and electronic equipment" cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.
Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://csr.msi.com/global/index
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006. https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations
India RoHS
This product complies with the "India E-waste (Management and Handling) Rule 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of 10 March 2017,  139, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.
24

Green Product Features
 Reduced energy consumption during use and stand-by  Limited use of substances harmful to the environment and health  Easily dismantled and recycled  Reduced use of natural resources by encouraging recycling  Extended product lifetime through easy upgrades  Reduced solid waste production through take-back policy
Environmental Policy
 The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.
 Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.
 Visit the MSI website and locate a nearby distributor for further recycling information.
 Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.
Warning!
Overuse of screens is likely to affect eyesight.
Recommendations:
1. Take a 10-minute break for every 30 minutes of screen time. 2. Children under 2 years of age should have no screen time. For children aged 2
years and over, screen time should be limited to less than one hour per day.
Copyright and Trademarks Notice
Copyright © Micro-Star Int'l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int'l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.
The terms HDMITM, HDMITM High-Definition Multimedia Interface, HDMITM Trade dress and the HDMITM Logos are trademarks or registered trademarks of HDMITM Licensing Administrator, Inc.
Technical Support
If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.
25



References

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