Hubspace - Smart Home - The Home Depot
User Guide for DEFIANT models including: HPSA21CWB Smart Home Alarm System Kit, HPSA21CWB, Smart Home Alarm System Kit, Home Alarm System Kit, Alarm System Kit
LEEDARSON LIGHTING CO., LTD. SKPA10BBP4 2AB2Q-SKPA10BBP4 2AB2QSKPA10BBP4 skpa10bbp4
File Info : application/pdf, 27 Pages, 5.23MB
DocumentDocumentUSER GUIDE Item #1000 000 000 Model #HPSA21CWB SMART HOME ALARM SYSTEM HOME THANK YOU We appreciate the trust and confidence you have placed in Defiant through the purchase of our Smart Home Alarm System Kit. We strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home improvement needs. Thank you for choosing Defiant! Table of Contents Safety Information........................ 3 Warranty........................................ 4 Pre-Installation............................. 5 Inspect All Components............. 5 About Wireless Equipment ........ 5 Installation Location .................. 5 Package Contents ..................... 6 Product Introduction .................... 7 Siren Hub................................... 7 Keypad...................................... 9 Motion Sensor..........................11 Door/Window Sensor................12 Installation ..................................14 Operation ....................................19 Replace the Batteries .................22 Specification ............................... 23 Troubleshooting.......................... 24 2 Safety Information WARNING: Ensure the batteries are installed correctly according to polarity (+ and -). Do not mix old and new batteries, different brands or types of batteries, such as alkaline, carbon-zinc, or rechargeable batteries. Remove and immediately recycle or dispose of batteries from equipment not used for an extended period of time according to local regulations. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep them away from children. WARNING: Before mounting any of the devices clean the surface with a gentle degreaser. Please note that some surfaces may be unsuitable for mounting with the adhesive pads provided. WARNING: Risk of personal injury. Prolonged exposure to alarm siren may cause permanent hearing loss. WARNING: Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate. Even used batteries may cause severe injury or death. Call a local poison control center for treatment information. Non-rechargeable batteries are not to be recharged. Do not force discharge, recharge, disassemble, heat above 40 (104F) or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns. CAUTION: Do not install In wet locations. Outside the premises (outdoors). Near metal objects or mirrors which may cause radio signal interference. Near main wiring. WARNING: contains coin battery 3 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Warranty 1 YEAR LIMITED WARRANTY This product is guaranteed to be free of defects in materials and workmanship for 1 year from the date of purchase. Guarantee does not include normal wear and tear. Wireless Protocol The Wi-Fi CERTIFIEDTM Logo is a registered trademark of Wi-Fi Alliance®. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Apple and the Apple logos are trademarks of Apple, Inc., registered in the U.S., and other countries. App Store is a service mark of Apple Inc. Google, Google Play and Google Home are trademarks of Google LLC. The keypad and the sensors only works with Siren Hub required. FCC Regulation This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Changes or modifications not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment. FCC Statement: "This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: --Reorient or relocate the receiving antenna. --Increase the separation between the equipment and receiver. --Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. --Consult the dealer or an experienced radio/TV technician for help." 4 FCC Regulation (continued) The equipment (Door Window Sensor, Motion Sensor and Siren Hub) complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. Keypad -SAR limit of 1.6W/kg-1g is applied for this product. For close to body operation condition, this device has been tested and meets the FCC RF exposure guidelines, when used with an accessory, the accessory should not contain any metal element and positioned minimum of 5 mm from the body. RF exposure compliance with any accessory that contains metal was not tested and certified, and use of such accessory should be avoided. Pre-Installation INSPECT ALL COMPONENTS Compare all parts in the package with the Package Contents list. If any part appears missing or damaged, do not install this product. Contact customer support. ABOUT WIRELESS EQUIPMENT Wireless systems are reliable and tested to high standards; however, it is important to consider that there are some limitations due to their transmitting power and range: Receivers may be blocked by radio signals occurring on or near operating frequencies, regardless of the code selected. A receiver can only respond to one transmitted signal at a time. Wireless equipment should be tested regularly to determine whether there are sources of interference and to protect against faults. INSTALLATION LOCATION DETERMINE THE LOCATION OF THE SIREN HUB, WHICH SHOULD BE PLACED: Within a few feet of an electrical outlet Away from doors or windows that could be accessed by intruders Away from extreme temperature sources (radiators, ovens, stoves etc.) and large metal objects that could interfere with the wireless performance. 5 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Pre-Installation PACKAGE CONTENTS HOME AA BB CC DD EE FF GG HH Part Description AA Siren Hub with 3*AA Batteries BB Keypad with 3*AA Batteries CC Motion Sensor with 2*AAA Batteries DD Door/Window Sensors with CR2032 Battery Door/Window Sensor EE Magnet FF Power Adapter and Cable GG Double-Sided Adhesive Tape for Keypad HH Mounting Screws Sets Quantity 1 1 1 2 2 1 1 10 WARNING: THESE SENSORS HAVE TAMPER RESISTANT BRACKETS TO ENSURE THEY ARE NOT REMOVED FROM THEIR INSTALLATION PLACEMENT. THESE BRACKETS MUST REMAIN ON THE SENSORS DURING USE. REMOVAL OF THESE BRACKETS WILL RESULT IN A TAMPER ALARM BEING TRIGGERED. 6 Pre-Installation (continued) Product Introduction Siren Hub Your home Siren Hub connects the alarm system to your 2.4GHz Wireless network. It also sounds the alarm to alert you when a security breach has occurred. A B J CDE F Part Description A Siren B Alarm LED C Power LED D Internet Connection LED E Join/Pairing LED Part Description F Reset/Pairing Button G Battery (3*AA) H Bracket I Power Adapter and Cable J Jack of the USB G H I 7 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Pre-Installation (continued) LED Indicator On Off Action Power LED Blinking Fast Blinking On Internet Connection Off LED Blinking Off Join/Pairing LED On for 1second Blinking Fast Blinking for 1-second On Green On Red Alarm LED On Yellow Blinking Red Description The system is on and the main power operates normally. The system shut down. *If the system is booting and battery is above 20%, the Power LED will blink until it is ready. * When the unit is reset, the power LED will blink while resetting. When the siren hub has a low battery (20% and lower), the Power LED will blink fast. Wi-Fi connected When lower than 20% the internet LED will be off. If the system loses connection, the Internet LED will blink until the connection is re-established. *The pairing LED should be off at all times unless the unit is pairing. * When pairing completes or times out after 60 seconds, the Pairing LED will go off. When a pairing succeeds, the Pairing LED will shine solid for 1 second. When pairing, the Pairing LED should blink. When a pairing fails due to timeout, the Pairing LED will fast blink for 1 second. Armed HOME Armed AWAY Sensor Issue *One or more sensors are offline, the Alarm LED will shine yellow. * If the user tires to arm the system, but some sensors are triggered and not bypassed, the Alarm LED will shine yellow until the issue is rectified, or the system is disarmed. *The Alarm LED will blink red during the arming delay. *If the alarm is sounding, the Alarm LED will blink red. 8 Pre-Installation (continued) Keypad The keypad controls your alarm system via Bluetooth through connecting to the Siren Hub. It features four alarm modes: "Disarm" - deactivates sensors, "Arm Away" - activates all sensors, "Arm Home" - activates select sensors and "SOS" to active emergency alarm to suit your needs. A B HOME D C E G F H M L I J K Part Description A Disarm B Arm Away C Arm Home D SOS E Network Indicator F Sensor Error Indicator G Battery Indicator Part Description H Buzzer I Cancel J Confirm K Pairing/Reset Button L Battery (3*AA) M Bracket Items Pairing Button Description When instructed to in the mobile app, press and hold the reset/pairing button (behind the battery cover), then release to start onboarding/pairing of the device. 9 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Pre-Installation (continued) Items - Keypad (continued) Battery Indicator Sensor Error Indicator Network Indicator Reset Button Buzzer Confirm/Cancel Disarmed Armed Home Armed Away SOS Description Solid green: Battery capacity >= 20% Solid yellow: Low battery, between 10% and 20%. Solid red: Very Low Battery capacity <= 10% Batteries should be replaced If certain sensors are not in a ready state (due to tampering, sensor malfunction, or requiring a bypass) during an attempt to arm the system, the application will promptly send a notification. Simultaneously, the LED indicator on the keypad will shine yellow, signaling that the system is not prepared for arming. Users can proceed by pressing the "" key to continue arming or opt to cancel arming by pressing "X." It's worth noting that sensors can be bypassed or ignored in the application before initiating the arming process. Flashing green: Pairing and searching for the hub Solid red: No signal or bad signal from the hub Solid green: Paired to the hub, good signal After reset, the device will unpair. For sound prompt Confirm: Confirms the mode you are entering Cancels: Cancels whatever mode you may have been entering and resets the keypad back to a ready state Disarmed: Disarms the alarm system. No alarms will sound in this mode Armed Home: Used to only arm certain selected sensors when the user is at home but still wants partial protection. Ex. If you want to secure the front door, but do not want the hallway motion sensor activated Armed Away: Used to arm all sensors on the network Holding the SOS button for 3 seconds triggers an alarm from the Siren Hub. 10 Pre-Installation (continued) Motion Sensor Sends a notification or sounds the alarm whenever it triggers the alarm on motion. It seamlessly pairs with your Siren Hub and can be easily mounted to any wall or corner in your home. A D B C Part Description A LED Indicator B Pairing/Reset Button C Anti-tamper Switch D Battery (2*AAA) E Bracket E Items Pairing Reset Anti-tamper Switch Description When instructed to in the mobile app, press and hold the reset/pairing button (B) (behind the battery cover) for 5 seconds, then release to start onboarding/pairing of the device. Press and hold the reset button (B) (behind the battery cover) for 10 seconds to reset the device. The reset button is the same button used for onboarding. After reset, the device will clear the network information, restore factory Settings, and enter the pairing state. If the sensor is removed from the bracket, it will trigger the anti-tamper switch and send a notification to the app. When installing, please be sure that the sensor is well mounted to avoid false notifications. 11 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Pre-Installation (continued) Door/Window Sensor Sends a notification or sounds the alarm whenever a door or window is opened. A C G B D F E Part Description A LED Indicator B Magnet C Anti-tamper Switch Part Description D Battery (3V CR2032) E Battery Cover F Bracket G Sensor Front Cover (Pairing/Reset/Bypass) 12 Pre-Installation (continued) Items - Door/Window Sensor (continued) Pairing Description To pair this sensor, remove the Bracket (F) and then press the sensor front cover (G) for 5 seconds when instructed by the app. Reset Press the sensor front cover (G) for 10 seconds to reset the device. Note that the bracket must be removed first. After reset, the device will clear the network information, restore factory Settings, and enter the pairing state. Bypass Feature Anti-tamper Switch Pressing the sensor front cover(G) for less than 1 second can temporarily disarm the sensor. By default, this bypass lasts for 1 minute, ensuring that opening the door/window during this time will not trigger the alarm. If a sensor bypassed is triggered and the door/window isn't opened within 1 minute, the bypass will cancel, returning the sensor to its active status. If opened again while the system is armed, it triggers the alarm. If a bypassed sensor is left open for more than one minute while the system is armed, it will trigger an immediate alarm. Though the alarm won't activate for bypassed sensors, their status remains visible in the app for monitoring. When the sensor main unit is detached from the bracket, it activates the anti-tamper switch, prompting a notification to be sent to the app. If the system is armed when the antitamper mechanism is activated, it will subsequently trigger the alarm as well. When installing, please be sure that the sensor is well mounted to avoid false notifications. 13 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Installation 1 Mounting the Siren Hub Plug the Power Cable (FF) into Siren Hub (AA) . Ensure Power Cable (FF) inside the wire duct. IMPORTANT: Be sure that when choosing your location, that it Can easily be seen when the strobe is flashing. You can hear the alarm. There is a good 2.4GHz Wireless network. There is a wall socket nearby that is not controlled by a wall switch. The Siren Hub (AA) can be mounted on the wall or ceiling. AA FF Pull out the battery insulator pull tab to activate the battery. AA AA Remove the Bracket (H) from the Siren Hub (AA) by following the below arrow direction. AA H Hang the Siren Hub (AA) on the Bracket (H) by following the direction of "UP" arrow on the back of Bracket (H) or following the opposite direction of the Open arrow on the front of Bracket (H). Determine your placement position and attach the bracket with either Screws (HH) or preinstalled double-sided adhesive tape. H AA Connect the Power Adapter (FF) to wall socket that is not controlled by a wall switch. OR HH FF 14 Installation (continued) 2 Install the Keypad IMPORTANT: Keypad must be within 130 feet of the Siren Hub.Do not install the keypad: Outdoors. Near large metal objects or mirrors as they sometimes cause radio signal interference. Near mains wiring. Remove the Bracket (N) from the Keypad(BB) by following the direction of the unlock marked on the side of Keypad (BB). Pull out the battery insulator pull tab to activate the battery. Hang the Keypad (BB) on the Bracket (N) by following the direction of lock marked in the side of Keypad (BB). Lock Unlock N BB Determine your placement position and attach the Bracket (N) with either Screws (HH) or double-sided adhesive tape (GG). OR HH N GG N BB 3 Installing the Motion Sensor IMPORTANT: Remove the clear, protective cover from the front of the motion sensor. The sensor should be placed at a height of 6.5-8 ft. above the floor for best coverage. There should be no large obstructions in front of the sensor. The sensor should not be installed in locations where there may be wide temperature changes such as near air conditioners, fans, refrigerators,or ovens/ranges. 15 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Installation (continued) The Motion Sensor (CC) can be installed on the Determine your placement position and attach top of a cabinet or other tall furniture, on the the Bracket (E) with either Screws (HH) flat surface of a wall or in a corner wall area. or preinstalled double-sided adhesive tape. CC CC OR CC If installing on a horizontal surface, such as a tall piece of furniture or cabinet top, be sure to leave the mounting Bracket (E) in place on the back of the sensor so the anti-tampering alarm is not falsely triggered. Proper Screws (HH) locations for wall-mount installation. OR Remove the Bracket (E) from the Motion Sensor (CC) by following the direction of the unlock marked on the side of Motion Sensor (CC). E CC Unlock 16 Installation (continued) When placed on the top of cabinet or other tall furniture, be sure the face of the sensor and the face of the furniture are flush with each other, as shown in the illustration below. This will allow the signal to be uninterrupted and maintain the best possible detection range. Pull out the battery insulator pull tab to activate the battery. Hang the Motion Sensor (CC) on the Bracket (E) by following the direction of lock marked in the side of Motion Sensor (CC). Lock If mounted at a height of 7.4 ft. above the floor, the detection range will be approximately 26 ft. with a 110°±10° view angle. If mounted at a lower height, the detection range may be decreased. 110°±10° 26ft. 23 20 16 13 10 7 3 0 3 7 10 13 16 20 23 26ft. 4 Installing the Door/Window Sensor IMPORTANT: The distance between Door/Window Sensor (DD) and Magnet (EE) must not exceed 1.2 inch in closed state. This sensor should not be mounted on a metal frame. This sensor should only be installed indoors. The Door/Window Sensor (DD) can be mounted on a door or window. MAX to 1.2 inch 7.4ft. 5.6ft. 0 3 7 10 13 16 20 23 26ft. DD DD DD EE 17 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Installation (continued) Remove the Bracket (J) from the Door/Window Sensor (DD) by following the direction of the unlock marked on the side of Door/ Window Sensor (DD). Hang the Door/Window Sensor(DD) on the Bracket (J) by following the direction of lock marked in the side of Door/Window sensor (DD). Unlock Lock Determine your placement position and attach the Bracket (J) with either Screws (KK) or preinstalled double-sided adhesive tape. OR Pull out the battery insulator pull tab to activate the battery. 18 Operation 1 4 Download the HubspaceTM app from the Apple App Store or the Google Tap the `+' button in the upper-right corner on the app screen to add your Play Store. Siren Hub. 2 Sign in if you have an account, or register to create an account then sign in. 3 Connect your Security Kit to power. My Home NOTE: Bluetooth®access is required for product setup. Android phones must also enable Location services to allow for Bluetooth scanning. NOTE: Please remove the Battery Insulator Pull Tab behind the battery from the Siren hub, Keypad and Sensors to get power connected. The siren hub need plug into power and have a non-rechargeable battery backup. This Hubspace hub requires a 2.4GHz Wi-Fi channel. Hubspace only shows Wi-Fi networks that your product can use. If you do not see your Wi-Fi network name when you attempt to connect your product, please check your router settings or move your product closer to your Wi-Fi router. 5 Scan the QR code on the Siren Hub or in the Quick Start Guide. HUBSPACE APP QUICK START GUIDE XXXX-XXXX XXXX-XXXX XXXX-XXXX NOTE: If the QR code cannot be scanned, you can enter the code manually in the app. Tap Enter Code and follow the instructions. You can find the QR code on the side of siren hub housing. If the QR code is lost, you can press the siren hub reset button for 5 seconds to put into setup mode and follow the app. instructions. 19 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Operation (continued) 6 Using your Security Kit System. Once the Siren Hub added successfully in the app, tap the product in the app. to display the controls for adding the Keypads and Sensors. Press "+" in the app and follow the instructions. The Keypad or Sensor's Bracket must be removed first when pairing them with the siren hub. - To manually Pair a Sensor or the Keypad: Press and hold the Pairing Button of the siren hub for 2 seconds first, then press and hold the Pairing button of sensor/keypad for 5 seconds. After pairing is successful, the siren hub will beep once. - Remove all known Sensors : Press and hold the reset button of sensor for 10 seconds. You need to create a 4 to 8-digit PIN PIN code before you can use security system. Tap the "PIN Management" in the app. and follow the instructions to set up your PIN. Arming the system. Armed Away Mode: On the keypad: Press , The keypad will blink 3 times and the Hub alarm LED blinking green to indicate success setting. On the App: Tap on the home page. Armed Home Mode: On the keypad: Press HOME , The keypad will blink 3 times and the Hub alarm LED will blink green. On the App: Tap on the home page. Disarmed Mode: On the keypad: Press , enter the PIN code and press . The keypad will blink 3 times and the Hub alarm LED will blink green. When the keypad disarm is successful, it will sound a long beep. On the App: Tap on the home page. Sending an Emergency signal: On the keypad: Press and hold for 3 seconds for emergency. On the App: Tap on the home page. Sensor Error Indicator: On the keypad: The indicator will be yellow with a sound prompt if an attempt is made to arm the system. Input the PIN code and press to preeced (ignoring the faulted sensors). 20 Operation (continued) Wrong PIN Code (Disarming with Incorrect PIN): On the keypad: When a disarm attempt fails via the keypad, for example, the wrong PIN is used, the keypad will play two short beeps and the keypad will flash the warning icon red twice in sync with the beeps. Input the PIN code again and press . No need to press HOME or before re-input. Entry Delay Setting: This is the time users have to disarm the system before the alarm sounds. The default delay time is 30 seconds (you can change the setting via app).The Siren Hub starts a countdown after a sensor is triggered. Exit Delay Setting: This is the time users have to exit the house before the system arms itself. The default delay time is 30 seconds (users can change the setting via app).The Siren Hub starts countdown after Armed Away or Home are activated. 7 Set up your Voice Assistant. You can connect your Smart Home Alarm System Kit to Google Home and Alexa from the Hubspace app. Or, you can sign in to the Alexa app or Google Home and connect to your Hubspace product from there. 21 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Replace the Batteries The app will notify you when a device's battery gets too low. To replace the battery, please disarm the system first to avoid unintended anti-tamper alarms. 1 Replace the Keypad batteries When you find the battery indicator is red and receive a "low battery" alert through the app, follow the instructions below: Disarm the system, and remove the keypad from the wall bracket. Open the battery compartment cover and remove the old batteries and replace with new AA batteries. Hang the keypad back on the wall bracket. 2 Replace the Door/Window Sensor battery The app will notify you when a device's battery gets low. To replace the battery, please disarm the system first to avoid unintended tamper alarm. Disarm the system. Remove the door/window sensor from the bracket. Use a screwdriver(0.12") to open the battery cover. Remove the old battery and replace with new CR2032 battery. Close the battery cover. Hang the door/window sensor on the bracket. Use a screwdriver (0.12") 3 Replace the Motion Sensor battery The app will notify you when a device's battery gets low. To replace the battery, please disarm the system first to avoid unintended tamper alarm. Disarm the system. Remove the motion sensor from the wall bracket. Loosen the screw on the battery cover. Open the battery cover. Remove the old battery and replace with new AAA battery. Close the battery cover. Replace the screw on the battery cover. Hang the motion sensor on the wall bracket. 22 Specification Item Siren Hub Keypad Motion Sensor Door/Window Sensor & Magnet Product Size 3.19 in L x 3.19 in 4.29 in L x 2.52 in W x 1.6 in D W x 1 in D (w/Bracket) 2.36 in L x 1.57 in W x 1.34 in D 1.92 in L x 1.14 in W x 0.74 in D (Sensor) 1.88 in L x 0.32 in W x 0.25 in D (Magnet) Power Source Main Power: DC, 5V1A Backup Power: AA*3 Battery AA*3 Battery AAA*2 Battery CR2032*1 Battery Battery Life Up to 4hours 1.5 years 2 years 2 years Protocal Wi-Fi/Bluetooth/ Bluetooth Sub-G private protocal Sub-G private protocal Sub-G private protocal Detection N/A N/A 110°±10°, 26.25ft The distance between Range with PIR detection Door/Window Sensor and Magnet must not exceed 0.8 inch in closed state. Mounting Type 3M Adhesive 3M Adhesive Tape or Screw Tape or Screw 3M Adhesive Tape or Screw 3M Adhesive Tape or Screw Mounting N/A Height 47.24 in - 59.00 in 78.74 in - 90.55 in N/A above ground above ground Transmission WIFI:328 ft in Distancet open area BLE:130 ft in open area Sub-G:492 ft in open area 130 ft in open area 492 ft in open area 492 ft in open area Opperating 32 °F to 104 °F_ 32 °F to 104 °F_ Temperature Up to 85% non- Up to 85% non- condensing condensing 32 °F to 104 °F_ Up to 85% noncondensing 32 °F to 104 °F_ Up to 85% noncondensing Storage Temperature IP Certification -4 °F~122 °F IP20 FCC/IC -4 °F~122 °F IP20 FCC/IC -4 °F~122 °F IP20 FCC/IC -4 °F~122 °F IP20 FCC/IC 23 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. Troubleshooting Problem I cannot find the QR code. Solution It is on the Siren Hub housing. A copy of the QR code is also included in your product's documentation. The QR code has become Under the QR code is a 24-digit code. You can enter those manually damaged. How do I instead of scanning the code. add the Siren Hub. I lost my QR code. How do I add Siren Hub? 1. Make sure the product is connected to power. 2. In the Hubspace app, tap +, then Add Product. 3. On the Scan Product screen, tap the Search button in the lower-right corner. 4. Follow the on-screen instructions. Press the reset button and hold it for 5 seconds on the Siren Hub that enables it to be put into setup mode. When it enters that mode, it must indicate by beeping twice. Then it will broadcast the QR code information so that the unit can be added without using the QR code. A product is on Scan the QR code and it will transfer to your account. another account. How do I transfer it? Check the LED indicator's status. 1. Make sure the power indicator is on. 2. If both Internet and Join/Pairing indicators are off, there may be a Siren Hub is listed as problem with your home router. offline in the app 3. If the middle Internet indicator is off, and the Join/Pairing indicator is blinking, but not at a steady pace, there may be a problem with the internet. Please check your home internet connection. You may need to reboot your router. 4. If the middle Internet Connection indicator is off, and the Join/Pairing indicator is regularly blinking, once per second, then it means the siren hub is in setup mode. You need to use the app to add the siren hub again. The keypad does not Make sure the batteries are installed correctly and full of power. work and no You may need a new pair of batteries altogether. indicator/button is lit NOTE: Do not use rechargeable batteries. The Sensor Error Indicator (F) of the keypad turn on Please check the motion sensor and door/window sensor to make sure all sensors are good to use. 24 Troubleshooting Problem Solution The Keypad does not When the keypad is communicating with the hub, it will not respond to respond when some keys are pressed sometimes button presses. When the Faulted Sensor Indicator is Yellow, only Confirm, Cancel and the Emergency buttons are allowed to be pressed. Sensors are listed as offline in the app after installation They may be too far from the siren hub. Try and move the siren hub closer to the location of the sensors. Unintended alarms Please try and position the sensor where they will not be triggered by pets. by pets Vibration or movement caused by pets bumping a sensor may trigger the sensor. Unintended alarms by excessive heat or cold Unintended alarms from other items Please keep sensors away from the following: Direct sun exposure, electric heaters, heat vents, fireplaces, drafty windows, air conditioners and AC vents. When placing your sensors in the home, please be aware that some things such as billowing curtains, ceiling fans and sometimes shadows can trigger the sensor. Hub Alarm LED on One or more sensors disconnected, sensor is not ready or system arm yellow. bypassed. The Hub cannot pair The Siren hub only can access up to 32 sub-devices. The paired sub- more sensors devices need to be removed before add the additional new sub-devices if existing paired is over 32 sub-devices. 25 HOMEDEPOT.COM/Hubspace Please contact 1-877-592-5233 for further assistance. IC Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et D é veloppement é conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autoris é e aux deux conditions suivantes : 1)L'appareil ne doit pas produire de brouillage; 2)L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. For (Door Window Sensor, Motion Sensor and Siren Hub) This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ouémetteur.Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre leradiateur et votre corps. For Keypad The portable device is designed to meet the requirements for exposure to radio waves established by the ISED. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the body. L'appareil portable est conçu pour répondre aux exigences relatives à l'exposition aux ondes radio électriques établies par l'ISED.Ces exigences fixent une limite de SAR de 1,6 W/kg moyenne de plus d'un gram de tissu.La valeur SAR la plus élevée signalée en vertu de cette norme pendant la certification du produit à utiliser lorsqu'elle est correctement portée sur le corps. Questions, problems, missing parts? Before returning to the store, 8 a.m. - 7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday 1-877-592-5233 HOMEDEPOT.COM/Hubspace Retain this manual for future use. 26