Tidal Wave™ Maxi II Above Ground Dual Speed Pool Pump Instruction Manual

SKU #: NE6181, NE6183

Customer Support

Questions, problems, missing parts? Before returning to your retailer, call our Consumer Hotline at 1-800-759-0977, Monday - Friday. 8am - 5pm (CST)

Thank you for purchasing this product. We work around the clock and around the globe to ensure that our products maintain the highest possible quality. However, in the rare case of issues during assembly or use of this product, please contact our Consumer Hotline at 800-759-0977 for immediate assistance before contacting your retailer. Please read the warranty information at the back of these assembly instructions for further details.

SAVE THIS INSTRUCTION MANUAL

UNAUTHORIZED USE OF REPLACEMENT PARTS VOIDS THE WARRANTY.

ATTENTION INSTALLER! THIS MANUAL CONTAINS IMPORTANT INFORMATION ABOUT THE INSTALLATION, OPERATION, AND SAFE USE OF THIS PUMP AND MUST BE FURNISHED TO THE END USER OF THIS PRODUCT. FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY.

Safety Information

PLEASE READ THIS ENTIRE MANUAL BEFORE ATTEMPTING TO ASSEMBLE, OPERATE, OR INSTALL THE PRODUCT.

⚠️ WARNING: CANCER AND REPRODUCTIVE HARM. For more information, visit WWW.P65WARNINGS.CA.GOV.

⚠️ WARNING: CHOKING HAZARD. ITEM CONTAINS SMALL PARTS. NOT FOR CHILDREN UNDER 3 YEARS.

TSCA Title VI Compliant California 93120. Conforme TSCA Title IV Californie 93120.

Tidal Wave 2-Speed Parts Breakdown

The following table lists the parts for the Tidal Wave 2-Speed pump:

# Part # Mfg. # Description
1 NEP2289 AC81361 PUMP LID
2 NEP2135 AC81396 PUMP LID O-RING
3 NEP2136 AC81434 PUMP BASKET
4 NEP2198 AC81744 STRAINER CLIP
5 NEP2199 AC81760 STRAINER HOUSING
6* NEP2288 AC31569 PUMP COVER
7A NEP2201 AC81795 IMPELLER 1 HP
7B NEP2202 AC81817 IMPELLER 1.5 HP
8 NEP6370 AC81876 SEAL SET
9* NEP2288 AC31569 PUMP HOUSING
10 NEP2205 AC81892 PUMP HOUSING O-RING
11 NEP2206 AC81914 PUMP SCREWS
12 NEP2207 AC81922 PUMP COVER O-RING
13 NEP2149 AC81590 DRAIN PLUG O-RING
14 NEP2150 AC81620 DRAIN PLUG
15* NEP2288 AC31569 MOTOR FLANGE
16 NEP2242 AC50520 POWER CORD STANDARD (NOT SHOWN)

*Parts 6, 9 and 15 come together as one replacement housing assembly unit.

Important Safety Instructions

NOTICE: ALL WIRING SHOULD BE DONE BY A QUALIFIED ELECTRICIAN IN ACCORDANCE TO THE NATIONAL ELECTRIC CODE AND ALL LOCAL CODES AND/OR ORDINANCES.

NOTICE: WHEN INSTALLING AND USING THIS ELECTRICAL EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED.

READ AND FOLLOW ALL INSTRUCTIONS.

⚠️ WARNING:

  1. To reduce the risk of injury, DO NOT allow children to use this equipment.
  2. Connect ONLY to a grounding type receptacle that is protected by a ground fault circuit interrupter (GFCI).
  3. DO NOT bury the cord or install the cord in an area where it will come in contact with lawn mowers, trimmers, or any other equipment.
  4. DO NOT CONNECT THIS EQUIPMENT TO AN EXTENSION CORD. NOTE: If the installer does not abide by this warning, it will void the warranty.
  5. Replace damaged cords IMMEDIATELY. DO NOT use this equipment if the cord appears damaged.
  6. Connect the ground wires to the grounding located in the motor.
  7. To reduce the risk of shock, a bonding connector is provided for bonding to any metal within 5 feet of the swimming pool. All local points should be bonded with a #8 AWG (8.4mm2) wire.

NOTICE: THE CONSUMER IS REQUIRED TO PROVIDE THE INSTALLER AND/OR OPERATOR WITH THE INSTALLATION INSTRUCTIONS FOR THIS MAXI-FORCE POOL PUMP. THE MANUFACTURER'S WARRANTY WILL BE VOIDED IF THE PUMP IS INSTALLED INCORRECTLY.

Operation & Maintenance

Pump Location

  1. Locate the pump on a level surface as close to the pool as practical. Consult your local codes for minimum distances between the pool and pump (if applicable).
  2. The connection plumbing (hose or rigid pipe) should be direct and as free from turns and/or bends as possible. Take care not to kink flexible hoses. Elbows and other fittings greatly increase friction losses.
  3. Place the pump on a solid foundation or base which provides rigid and vibration-free support.
  4. Protect the pump against flooding and excess moisture. Protect the motor from any foreign objects clogging the air circulation around the motor.
  5. NEVER use gasoline or other flammable liquids or vapors in the vicinity of this pump.

NOTICE: DO NOT store pool chemicals near this pump. DO NOT remove any safety labels such as CAUTION/DANGER/WARNING from this pump. Keep labels in good condition and replace any damaged labels.

Pump Installation

  1. When connecting plumbing fittings to the pump's threaded ports, it is recommended that thread seal tape (Teflon tape) be used. If the suction (intake) connection is not sealed correctly, the pump will not prime properly and will pump only small volumes of water or no water at all.
  2. When installing the pump, the suction line (hose or pipe) must be installed below the swimming pool water level and immediately beneath the pump to ensure priming via a flooded suction line. The height between the water line and the pump should NEVER be more than 5 feet.
  3. Suction and discharge lines should be independently supported to avoid strains and stresses on the pump.
  4. It is advisable to install a gate valve or union in both the suction and discharge lines in the event that the pump needs servicing or removal.
  5. Before initially starting the pump, remove the clear lid at the front of the pump. Turn the lid counterclockwise to remove. Fill the pump strainer with water until it's level with the suction port opening. Replace the lid to ensure it is tight and the O-ring is not damaged. Hand tighten only.
  6. BONDING: As required by the National Electrical Code Article 680-26 the pump must be electrically bonded to the pool structure by a solid copper conductor no smaller than #8 AWG via the external copper bonding lug on the motor.
  7. GROUNDING: Permanently ground the pump motor using a conductor of appropriate size. Connect to the provided green headed screw inside the motor terminal box.

NOTICE: DO NOT CONNECT MOTOR TO THE ELECTRIC POWER SUPPLY UNTIL IT IS PERMANENTLY GROUNDED.

Priming the Pump

  1. Make sure the hair and lint trap is full of water. It may be necessary to open the hair and lint lid and allow trap to fill with water.
  2. When starting the pump it may be necessary to run the pump at the highest speed to prime. After 60 seconds, change your run speed to the lowest level.

Pump Maintenance

Two Speed Operation

NOTICE: THE MOTOR WILL ONLY RUN AT THE SPEED SELECTED BY THE ROCKER SWITCH AT THE REAR OF MOTOR.

Dual Port Installation

Dual Port Installation (Continued)

Winterization

In areas subject to freezing temperatures, it is recommended that the pump be disconnected and stored indoors in a warm and dry location. Remove the drain plugs from the pump housing and place them in the strainer basket for storage.

Safety Warnings

⚠️ DO NOT BLOCK SUCTION

  1. Pump suction is dangerous and can trap, drown, or disembowel bathers.
  2. Blocking the suction outlet with your body may cause severe and/or fatal injury.
  3. Do not operate swimming pools, spas, or hot tubs if a suction outlet cover is missing, broken, or loose.
  4. Suction outlets must be replaced if cracked, broken, or missing.
  5. All suction outlets must have correctly installed screw fastened covers in place.

⚠️ RISK OF ELECTRICAL SHOCK

  1. To avoid dangerous or fatal electrical shock, TURN OFF power to motor BEFORE working on electrical connections.
  2. To reduce the risk of electrical shock, unplug motor before working on pump or motor.

Troubleshooting Guide

PROBLEM POSSIBLE CAUSE SOLUTION
Pump will not Prime - Suction Air Leak
- No Water in Pump
- Closed Valves or Blocked Lines
- Low Voltage to Motor
- Make sure the see-through lid and O-ring are clean, lubricated, and tightened. Tighten all hoses and pipes on the suction side of the pump. Be sure the water level in the swimming pool is high enough to flow through skimmer. Be sure skimmer port is not plugged or blocked.
- Make sure the strainer tank is full of water.
- Open all valves in system. Clean skimmer and strainer basket. Check for blockage in impeller.
- Check voltage at motor. If low, pump will not come up to speed.
Motor Does Not Run - No Power to Motor
- Pump Jammed
- Check that all power switches are on. Be sure fuse or circuit breaker is properly set. Check motor wiring at terminals.
- With power off, turn motor shaft. It should spin freely. If not disassemble and repair.
Low Flow - Dirty Filter
- Suction Air Leak
- Closed Valve
- Backwash filter. When pressure is high you must backwash or clean filter. Clean skimmer basket. Clean pump basket.
- See Above.
- See Above.
Motor Runs Hot - NOTE: The motor is designed to run hot to the touch, this is normal. They are equipped with a thermal overload protector which will turn the motor off if there is an overload or high temperature problem. Excessive heat can be caused by:
- Poor Ventilation
- Installed in Direct Sun
- Do not enclose motor, be sure to have a proper air space around motor.
- Shield motor from sun's rays.

90-Day Limited Warranty

This product is warranted to the original purchaser to be free from defects in material or workmanship for a period of ninety days from the date of the original retail purchase.

This warranty does not cover defects or damage due to improper installation, alteration, accident, or any other event beyond the control of the manufacturer. Defects or damage resulting from misuse, abuse, or negligence will void this warranty. This warranty does not cover scratching or damage that may result from normal usage.

This product is not intended for institutional or commercial use; the manufacturer does not assume any liability for such use. Institutional or commercial use will void this warranty.

This warranty is nontransferable and is expressly limited to the repair or replacement of the defective product. During the warranty period, the manufacturer shall repair or replace defective parts at no cost to the purchaser. Shipping charges and insurance are not covered and are the responsibility of the purchaser. Labor charges and related expenses for removal, installation, or replacement of the product or components are not covered under this warranty.

The manufacturer reserves the right to make substitutions to warranty claims if parts are unavailable or obsolete.

The manufacturer shall not be liable for loss of use of the product or other consequential or incidental costs, expenses or damages incurred by the consumer of any other use. The user assumes all risk of injury resulting from the use of this product.

This warranty is expressly in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for use to the extent permitted by Federal or state law. Neither the manufacturer nor any of its representatives assumes any other liability in connection with this product.

All warranty claims must include the retailer's information where the product was originally purchased. A purchase receipt or other proof of date of purchase will be required to process all warranty claims. The model number and part numbers found within the assembly instructions will be required when submitting any parts requests or warranty claims.

For further warranty information or inquiries, please call 1 (800) 759-0977 Or, email warranty@bluewaveproducts.com

Blue Wave® Products, Inc.
101 N Raddant Drive
Batavia, IL 60510

Models: NE6181, NE6181 Tidal Wave Maxi II Above Ground Dual Speed Pool Pump, Tidal Wave Maxi II Above Ground Dual Speed Pool Pump, II Above Ground Dual Speed Pool Pump, Dual Speed Pool Pump, Speed Pool Pump, Pool Pump, NE6183

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