OPrint-XA200 Label Printer User Manual

Specifications

• Warranty: 1 year
• Resolution: 203 dpi
• Printing Method: Thermal
• Max. Print Speed: 160 mm/s
• Effective Print Width: 30-104 mm
• Max. Print Width: 104 mm
• Paper Type: Continuous, Die-cut, Fan-fold, Tag
• Max. Paper Width: 110±0.5 mm
• Paper Thickness: 0.06-0.3 mm
• Print Reliability: 100 km
• Sensors: Transmissive and Reflective
• Interface: USB
• Printer Command Languages: TSPL/CPCL/ESC/POS
• Driver: Win2003, Win XP, Win 7, Win 8, Win 10, Win 11, MACOS
• Compatible OS: Windows, Android, and iOS
• Operating Voltage: AC 100-240V, 50-60Hz
• Unit Dimensions: 20 x 11.5 x 10.5 cm
• Package Dimensions: 21 x 18.5 x 12.6 cm
• Unit Weight: 0.9 kg
• Package Weight: 1.45 kg
• Operating Temperature: 0 ~ 45°C
• Storage Temperature: -20 ~ 60°C
• Operating Humidity: 10 ~ 80% non-condensing
• Storage Humidity: 5 ~ 95% non-condensing
• Printed 1D Codes: UPC-A, UPC-E, JAN13(EAN13), JAN8(EAN8), CODE39, ITF, CODABAR, CODE93, CODE128
• Printed 2D Codes: QR, PDF417

Package Contents

• Label Printer
• Power Adapter
• USB Cable
• User Manual

Safety Notes

This section contains important information for the safe and effective use of the printer. Please read carefully.

It is necessary to use the specified battery and power source provided by HDWR. Connecting to an incorrect power source may cause fire, explosion, or damage to the printer.

Do not open the paper compartment cover during or immediately after printing.

Do not touch the print head with your hand or body, as its high temperature may cause burns.

General Notes:

1. Do not store the printer in places with high temperature and humidity.
2. The printer's power adapter requires a stable voltage range of 110-220 V. Do not use other devices in the same electrical outlet to avoid voltage fluctuations.
3. Avoid contact between the printer and water or conductive materials (e.g., metal). If water is on the printer surface, immediately turn off the power.
4. Ensure that there is always a paper roll in the printer to avoid damaging the print roller and print head.
5. The printer should only be serviced and repaired by a qualified technician. HDWR is not responsible for improper use or unauthorized service.
6. To ensure high print quality and printer longevity, use only high-quality paper rolls.
7. Store this manual in a safe place for easy access and future reference.

Appearance

The diagram shows the top and side view of the label printer. Key features indicated are the paper exit slot, an 'OPEN' button, a 'feed button', and a 'status light'. Dimensions are provided: 200.0 (length), 118.1 (width), and 109.0 (height).

Paper Roll Installation

The printer uses thermal label paper, which allows for easy paper loading. It also supports various paper specifications for printing.

Thermal Paper Installation Instructions:

1. Open the printer's top cover.
2. Adjust the paper guides to the width of the paper being used.
3. Insert the thermal paper into the paper guide.
4. Pull out a small section of paper from the printer and close the cover.

The diagram shows the printer with a paper roll loaded onto a spindle behind it, feeding paper into the printer.

LED and Button Guide

Button Operations:

• Press the power button for approximately 3 seconds to turn the printer on/off.
• When the printer is on, press the FEED button to feed paper / detect label position.
• To print a test page: Hold the FEED button when the printer is off, then press and hold the POWER button to turn it on. Release the FEED button when the red "ERROR" LED lights up.
• To enter HEX Mode: Hold the FEED button when the printer is off, then press and hold the POWER button to turn it on. Release the FEED button when the red "ERROR" LED flashes on and off. (Press FEED button twice to exit HEX mode).
• To switch command mode (TSPL, CPCL, ESC/POS): Hold the FEED button when the printer is off, then press and hold the POWER button to turn it on. Release the FEED button when the red "ERROR" LED flashes ON-OFF-ON.

Printer Driver Installation

Note: Printing software is required for the driver to function.

Each printer is supplied with a CD. Open the CD and find the 'label printer driver – WINDOWS'.

1. Click to start driver installation.

A User Account Control dialog box appears, asking 'Do you want to allow the following program from an unknown publisher to make changes to this computer?' with options 'Yes' and 'No'.

2. Acceptance of terms and continuation of installation. Read the license agreement terms. Click 'Next' to continue.

The 'LABEL PRINTER DRIVER SETUP' window is shown, with sections for 'System Version', 'Printer Setting' (Model, Driver Name, Port), 'COMM Setting', and buttons for 'Install', 'Exit', 'Shortcut Link'. The 'Port' is set to 'USB001', and there's a 'Get USB Port' button.

3. If the printer is connected via USB, click 'Get USB Port' to automatically detect the port. For other interfaces, select the appropriate option and click 'Install Driver'.
4. If the label printer driver installation is successful, the printer properties interface will appear automatically, as shown below:

The 'LABEL Properties' window is displayed, with tabs for General, Sharing, Ports, Advanced, etc. The 'General' tab shows Model, Features (Paper available: 72mm x 100mm), and a 'Print Test Page' button.

After installation is complete, the printer properties window will open.

• Click 'Print Test Page'.
• If the test page prints correctly, the installation was successful.

Note: If the printer displays a 'Printing Error' message, go back to the 'Port' tab and select USB0001, USB0002, or USB0003, then try again.

Label Editing Software for Windows

Available for download in attached files.

How to Clean the Print Head

When should the print head be cleaned?

• ✓ Printer does not print clearly, even though the thermal paper is fine.
• ✓ Prints are smudged or illegible along the side.
• ✓ Printer makes excessively loud noises during paper feeding or printing.

Steps for cleaning the print head:

1. Turn off the printer and open the paper compartment cover. Remove the thermal paper roll.
2. If the printer has just finished printing, wait for the head to cool down.
3. Use a soft cotton cloth dampened with ethanol (without dripping) and gently clean the head, removing dust and dirt.
4. Wait for the ethanol to evaporate completely, then reinsert the paper roll into the printer. Close the cover and print a test page.

⚠️ When performing maintenance on the printer, ensure it is turned off.

⚠️ Do not use metal tools (e.g., tweezers) to avoid scratching the print head surface.

⚠️ Do not use gasoline, acetone, or other organic solvents to clean the print head.

Label Calibration and Exception Handling

Label Calibration Process

If the printer is newly assembled (e.g., after replacing a reflective sensor, software update), skips paper when changing label size, or prints continuously without interruption, calibration is necessary.

How to perform calibration:

• ✓ Insert paper into the printer and turn on the device.
• ✓ When the power light turns on, press and hold the 'FEED' button for 5-6 seconds until the LED starts blinking and you hear an audible signal.
• ✓ Release the button, then restart the printer and perform a test.

Note: Calibration results may vary depending on paper specifications.

What to do if errors occur after calibration?

1) Printer detects an error, even though paper is in the printer

• Remove the paper.
• Turn on the printer and wait for the red LED to start blinking.
• Press and hold the 'FEED' button until the red LED stops blinking and you hear an audible signal.
• Release the button, wait 2 seconds, restart the printer, and perform a test.

2) Printer does not report an error, even though there is no paper

• Remove paper and turn off the printer.
• Hold the 'FEED' button for 8-10 seconds after turning the printer back on.
• Wait for the red LED to start blinking and an audible signal to sound twice.
• Release the button, restart the printer, and perform a test.

Note:
o The first blink and signal indicates label calibration.
o The second blink and signal indicates reflective sensor calibration.

⚠️ If the problem persists after calibration, the reflective sensor should be replaced.