Let's get your Google Fiber Phone set up.

Quick start guide for setting up your Google Fiber Phone service

What you need to get set up:

Google Fiber Phone Box, ethernet cable, power adapter, and telephone cable. All of these are included in this box.

Standard home phone (corded or cordless)

Optional: Ethernet adapter or switch (if you don't have an available ethernet port on your router)

Step 1: Check your router

Double check that your router is on and your internet service is active.

Diagram: Two gauges showing 'Upload' and 'Download' speeds, both indicating active service.

Step 2: Connect the Google Fiber Phone Box

Connect the Google Fiber Phone Box to your router's ethernet port, using an ethernet cable.

Diagram: Shows the Google Fiber Phone Box connected to a router via an ethernet cable.

Don't have a spare ethernet port? You can use an ethernet adapter or switch.

Step 3: Connect your home phone

Connect your home phone to the Google Fiber Phone Box using a telephone cable.

Diagram: Shows a telephone connected to the Google Fiber Phone Box via a telephone cable.

That's it. Within minutes, your Google Fiber Phone service will be activated and ready to use.

If you've transferred a phone number, your number should be active within 5 business days. You will get a temporary number until the number transfer completes.

Tip: Have a smart speaker? Many let you make calls. Link your phone number in the settings in your smart speaker app.

Step 4: Connect the power adapter

Connect the power adapter to the Google Fiber Phone Box and plug it into a power outlet.

Diagram: Shows the Google Fiber Phone Box connected to a power outlet via a power adapter.

Support and More Information

Questions? You can reach Google Fiber directly by phone, chat, and more 24 hours a day, 7 days a week. Visit the Google Fiber support page.

We also have lots of FAQs where you can quickly find answers to common questions.

Find answers online: support.google.com/fiber
Chat with us: fiber.google.com/support
Call us: (866) 777-7550

For important safety and other detailed information about your hardware devices, visit google.com/fiber/devices.