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Installation Guide for CRAIG DERRICOTT models including: EV03221000, EV03221010, EV03221000 Smart Ion Electric Vehicle Charger, Smart Ion Electric Vehicle Charger, Ion Electric Vehicle Charger, Electric Vehicle Charger, Vehicle Charger, Charger
..Reducing our carbon footprint 5 | P a g e Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: 44(0) 1543 375541 | f: 44(0) 1543 361619 | e: sales@craigandderricott.com
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DocumentDocumentINSTALLATION & MAINTENANCE FOR SMART ION CHARGE ELECTRIC VEHICLE CHARGER MODELS NUMBERS - EV03221000 & EV03221010 Please Read in Full Before Installing EVC0047 Issue 2 Craig & Derricott Ltd 46 Hall Lane I Walsall Wood I Walsall I West Midlands I WS9 9DP I United Kingdom Tel: +44(0) 1543 375 541 Fax: +44(0) 1543 361 619 Email: sales@craigandderricott.com ..Reducing our carbon footprint Table of Contents Page No. IMPORTANT SAFETY INFORMATION.................................................................................................................................. 3 INSTRUCTIONS............................................................................................................................................................... 3 CAUTIONS...................................................................................................................................................................... 3 PRODUCT OVERVIEW ........................................................................................................................................................ 4 ION EV CHARGER EXTERNAL COMPONENTS SOCKETED VERSION ............................................................................. 5 ION EV CHARGER INTERNAL COMPONENTS SOCKETED VERSION.............................................................................. 5 ION EV CHARGER EXTERNAL COMPONENTS TETHERED VERSION ............................................................................. 6 ION EV CHARGER INTERNAL COMPONENTS TETHERED VERSION .............................................................................. 6 INSTALLATION ................................................................................................................................................................... 7 CHOOSING A LOCATION ................................................................................................................................................ 7 CHOOSING A HEIGHT TO FIX THE CHARGER TO THE WALL ........................................................................................... 7 STEP 1 WALL BRACKET FIXING.................................................................................................................................... 7 STEP 2: FIXING EV CHARGER TO WALL BRACKET........................................................................................................... 8 STEP 3: MAINS CABLE CONNECTION ............................................................................................................................. 8 STEP 4: TETHERED CABLE CONNECTION ....................................................................................................................... 9 STEP 5: COVER FITTING ............................................................................................................................................... 10 GATEWAY HUB USER INSTRUCTIONS .............................................................................................................................. 11 GATEWAY SETUP (Ethernet) (Important order of sequence) ...................................................................................... 11 GATEWAY SETUP (WIFI) .............................................................................................................................................. 11 APP INSTALLATION .......................................................................................................................................................... 12 CHARGE POINT LED INDICATION ................................................................................................................................. 13 ADDITIONAL USER KEY FOB PAIRING........................................................................................................................... 13 GATEWAY LED INDICATION ......................................................................................................................................... 14 BOOST BUTTON FUNCTION......................................................................................................................................... 15 MAINTENANCE ................................................................................................................................................................ 16 TROUBLESHOOTING ........................................................................................................................................................ 16 WARRANTY ...................................................................................................................................................................... 16 DISPOSAL ......................................................................................................................................................................... 16 2|Page Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint IMPORTANT SAFETY INFORMATION Read all instructions before Installing and using this product. Store in a safe place for reference. INSTRUCTIONS Warning: Do not install or use the EV charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapours. Warning: Turn off the power at the circuit breaker before installing. Warning: The EV charger must be grounded through a permanent wiring system. Warning: Use the EV charger only within the specified operating parameters. Warning: Never spray water or any other liquid directly at the EV charger, Charge plug or Hub. Warning: Never submerge the EV charger, Charge plug or Hub in liquid. Warning: Store the charge plug (EV03221010) in the dock to prevent unnecessary exposure to contamination or moisture. Warning: Do not use the EV charger plug if it is defective, appears cracked, frayed, broken, or otherwise damaged. Warning: The EV charger plug and Hub is not user serviceable. Do not attempt to disassemble, repair, tamper with, or modify. Contact C&D to report any damage or faults. Warning: Do not touch the EV charger plug terminals with fingers or sharp metallic objects, such as wire, tools, or needles. Warning: Do not insert fingers or foreign objects into any part of the EV charger socket. Warning: Use of the EV charger may affect or impair the operation of any medical or implantable electronic devices, such as a cardiac pacemaker or an implantable cardioverter defibrillator. Check with your electronic device manufacturer concerning the effects that charging may have on such electronic devices before using the EV charger. CAUTIONS Caution: Do not use private power generators as a power source for charging. Caution: Incorrect installation and testing of the EV charger could potentially damage the vehicle's battery, components, and/or the EV charger itself. Caution: Do not operate the EV charger or Hub in temperatures outside its operating range -30°C to +50°C. Caution: Do not use any adaptors or cable extension cords with this EV Charge unit. Note: The EV charger should be installed, commissioned, and maintained by or under the supervision of a competent electrician in accordance with current electrical engineering codes of practice, requirements for electrical installations (BS7671), statutory requirements and any specific instruction issued by the company. 3|Page Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint PRODUCT OVERVIEW PRODUCT SPECIFICATION EV CHARGER Power supply input AC output current Mode 3 Fast Charge Mains Cable Terminals Car Cable Charger Connection Frequency Tethered Cable Length Product Size (mm) Weight Operating Temperature (Indoor or outdoor) Storage Temperature Enclosure IP Rating Ground Fault Circuit Interrupter Nominal 230V AC single-phase 32A 7.4kW 10mm2 UK type 2 50/60 Hz 5 metres 351.5 x 280.5 x 140 3.1Kg (Socketed) - 5.2Kg (Tethered) -30°c to +50°c -40°c to +85°c IP55 Built in 6mA DC residual current detection. Integrated PEN Loss detection. No earth rod required. PRODUCT SPECIFICATION GATEWAY HUB Power supply input Product Size (mm) Weight Operating Temperature (Indoor or outdoor) Storage Temperature DC 5V/1A 93 x 93 x 27 240g (inc. accessories) -30°c to +50°c -40°c to +85°c 4|Page Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint ION EV CHARGER EXTERNAL COMPONENTS SOCKETED VERSION ION EV CHARGER INTERNAL COMPONENTS SOCKETED VERSION Supplied with: · 1 x Gateway Hub with Accessories (Boxed) · 1 x User Key Fob (Pre-paired) 5|Page Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint ION EV CHARGER EXTERNAL COMPONENTS TETHERED VERSION ION EV CHARGER INTERNAL COMPONENTS TETHERED VERSION Supplied with: · 1 x Gateway Hub with Accessories (Boxed) · 1 x User Key Fob (Pre-paired) · 1 x 5m Type 2 EV Cable & Plug 6|Page Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint INSTALLATION CHOOSING A LOCATION Install the EV Charger in a location that allows the charging cable to reach the vehicle charge port without putting strain on the cable. Tethered cable length is 5m, therefore, a recommended distance would be no greater than 3m from the car charging point. CHOOSING A HEIGHT TO FIX THE CHARGER TO THE WALL Recommend the EV charger is 1.2metre from ground to centre of cable socket. STEP 1 WALL BRACKET FIXING Once you have established the correct height, Using the wall bracket, mark 4 positions on the wall with a suitable tool. Drill 4 holes and fix the bracket to the wall with suitable C/SK screws. 7|Page 1.2M To Ground Level Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint STEP 2: FIXING EV CHARGER TO WALL BRACKET Fix EV charger to wall bracket with the 4 off fixing screws (M5 x 16) supplied. Access through LH & RH Terminal Cover apertures. STEP 3: MAINS CABLE CONNECTION The EV charger is supplied with a Mains M25 Nylon cable gland. Note: For Steel wire armoured cable, a suitable gland will need to be used (Not Supplied). Insert cable through RH entry cable gland and tighten glanding nut. Strip back cable and terminate cables into RH terminal blocks. Note: Care to be taken when terminating cables. Ensure conductors are terminated into their corresponding terminals before energising. 8|Page Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint STEP 4: TETHERED CABLE CONNECTION If you have purchased the EV03221010 (Tethered EV Charger) the cable must be fitted as follows: 1. Mains cable connection, as per Step 3. 2. Insert cable through LH entry cable gland and tighten glanding nut. 3. Pass live wire only, through CT (Current Transformer) device, as shown. 4. Terminate cables into LH terminal blocks 9|Page Current Transformer Installation Important Note Ensure correct direction of installation: Text on side of Current Transformer facing towards Terminal block. Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint STEP 5: COVER FITTING Illustration below for cover fitting 10 | P a g e Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint GATEWAY HUB USER INSTRUCTIONS GATEWAY SETUP (Ethernet) (Important order of sequence) - Connect the Ethernet cable to the Hub. - Connect the power cable to the Hub, plug it into the wall socket and switch on. Hub will automatically power on and connect to the Charge point. - Successful setup is confirmed by Network LED and Internet LED both illuminating GREEN - If connection fails, see troubleshooting. Note: If Ethernet is not available or WIFI is preferred, follow WIFI setup procedure below. GATEWAY SETUP (WIFI) - Turn on the gateway. - Hold the reset button for 3 seconds. The Network LED will alternate between AMBER and PURPLE. - Using a mobile phone/laptop/etc, search for a Wi-Fi network with the name "IONCharge Gateway" and password IonConfig - This will automatically bring up a network login page, showing a notification prompting you to sign into the Wi-Fi. o If you are not prompted to go this page, open your web browser on the same device and connect to the web address 192.168.1.1 - On this webpage, enter the Wi-Fi details you would like the charge point to connect to and press connect. - The gateway will reboot, showing 3 WHITE LEDs - The Internet and network LED on the gateway will go GREEN to indicate a successful connection. Note: If there is an error, this can be repeated at any time - You will now be able to create an account on the app (see App installation) and then scan the QR code on the back of the gateway. This can then be used to associate the user account with the ID of the system. 11 | P a g e Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint APP INSTALLATION 1. Scan the QR code to download the Ion Charge Smart app and create a free account. The app is available on App store and Google Play. 2. Follow instructions, in app, to complete installation. Note: When prompted to Add Charger, tap to the button to activate the camera and scan the QR code located on the underside of the Gateway Hub. 12 | P a g e Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint CHARGE POINT LED INDICATION Dim blue Bright blue Pulsing blue Bright green Bright red Flashing red Fast pulsing red Slow pulsing red Pulsing purple Bright white Bright amber Dim amber White flash (Single) Flashing white (otherwise follows normal LED behaviour) Two red flashes (at any state change otherwise follows normal LED behaviour) Flashing red (Otherwise follows normal LED behaviour) Car not plugged in Car plugged in, not requesting charge Car plugged in, requesting charge Car charging (Including start from boost mode) Car error Diode error RCM error Cable fault PEN fault detected Pairing in Process Boost mode initiated and vehicle connected, but not charging. Boost mode initiated, but no vehicle connected. Indicates recognition of an RFID fob Indicates charger firmware updates in progress Indicates loss of connection to internet Indicates loss of connection to the Gateway Hub ADDITIONAL USER KEY FOB PAIRING Note: User Key Fob supplied comes pre-programmed. Pairing New Fob: Additional fobs are available on request. Please contact Craig & Derricott for further information. 13 | P a g e Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint GATEWAY LED INDICATION Internet LED (Rightmost) - Indicates connection status Red Green Amber Blue Flashing other colour + Purple Flashing other colour + white Network has rejected connection following attempt to connect to internet router Network and internet connected Searching for network / No connection found Network detected, connecting to internet Web page open for local hosting settings page Downloading file (Firmware updating) Local network/Charger feedback LED (Centre) Indicates state as read back from the charger Green Dim Blue Blue Red Amber Flashing Amber Charging Car not connected (Charger waiting connection) Car connected (not charging) Charger fault Charger not connected to gateway Boost mode initiated, but not charging Power LED (Leftmost) Indicates if Gateway Hub is powered No Light Hub is not powered Blue Hub is Powered 1. Power LED 2. Network LED 3. Internet LED 4. Boost Button 5. USB C Power Port 6. Ethernet Port 1 2 3 4 14 | P a g e 5 6 Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint OFFLINE BEHAVIOUR Internet connection lost Internet LED on gateway will turn RED and then AMBER Charge point LED will flash RED when cable is inserted into charge point or vehicle requests a change of state, such as, when charging commences to indicate charge point is operating without a connection to the internet Charge point will be operable as follows: o The latest schedule that was set will be observed by the gateway o An immediate charging session can be started via either: Gateway boost button User RFID key fob. Gateway connection lost The Charge Point will default to non-smart behaviour if connection can not be established with the gateway for a period of 5 minutes. Charge point LED will blink RED repeatedly at a rate of approximately 1 flash every 3 seconds to indicate it is operating without connection to a gateway. Charge point will now function in non-smart mode. This will default to enabled following which the charge point can be toggled between enabled / disabled state by tapping the User RFID Key Fob that was supplied with the Charge Point. Note: If loss of either connection persists, see troubleshooting. BOOST BUTTON FUNCTION Boost mode - Press and hold for <3 seconds to override any user set schedule and initiate a charge session. 15 | P a g e Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com ..Reducing our carbon footprint MAINTENANCE General maintenance Should the product be installed in a space that is accessible to the general public, observe local and national requirements (e.g. BS 7671) in addition to all other safety information contained within this manual. Cleaning Should the product require cleaning for cosmetic purposes, use a damp cloth with an all-purpose household cleaner. Avoid the use of strong chemical cleaners and cleaners that contain oil or alcohol, as this will tarnish the plastic. Do not use running water or high-pressure water jets. TROUBLESHOOTING Please visit C&D website for latest EV charger trouble shooting tips or alternatively contact Craig & Derricott on 01543 375541. Please provide model and serial number. WARRANTY The EV Charger is covered for 36 months from proof of purchase. Please visit our website, www.craigandderricott.co.uk, to register your purchase. The warranty does not cover any damage or malfunction directly, or indirectly caused by, or resulting from, misuse, negligence, accident, or improper installation. DISPOSAL This electronic equipment must not be disposed of in household waste. Observe local regulations for correct and environmentally friendly disposal. 16 | P a g e Craig & Derricott Limited 46 Hall Lane, Walsall Wood, Walsall, West Midlands, WS9 9DP (UK) t: +44(0) 1543 375541 | f: +44(0) 1543 361619 | e: sales@craigandderricott.com www.craigandderricott.com