IP Phone

Hardware Overview

A diagram illustrates the hardware components of the IP Phone, including:

• Shutter Switch
• Status Indicator
• Camera Indicator LED
• Camera
• Hold button
• Video button
• Transfer button
• Redial button
• Mute button
• Headset button
• Message button
• Volume keys
• Alphanumeric Keypad
• Speakerphone button

LED Status Indicator

Status Indicator: Steady green when power is on, blinking red when the phone is ringing (this can be customized).

Place a call

There are three ways to make a call:

• Handset: Pick up the handset, enter the number, then press the send button or press #.
• Speaker: Press the speakerphone icon ?, enter the number, then press the send button or press #.
• Headset: Press the headset button ?, enter the number, then press the send button or press #.

Note: You can also use the Contacts or call log to dial a number. You can press the dial key and place the call using the three methods mentioned. You can also switch modes during a call.

Answer a call

• Handset: Pick up the handset.
• Speaker: Press the speakerphone icon ?.
• Headset: Press the headset button ?.

End a call

To end a call in three different modes:

• Handset: Hang up the handset or press the end call button.
• Speaker: Press the speakerphone icon ? or press the cancel key.
• Headset: Press the headset button ?.

Note: You can also reject a call by pressing the headset button ?.

Hold

• Press or tap the hold button II during a call to put the call on hold.
• Press or tap the hold button II again to resume the call.

Redial

Press the redial button to redial the last dialed number.

Call Transfer

Blind Transfer

1. During the conversation, press or tap the transfer button. The call is now on hold.
2. Enter the number you want to transfer to and press the transfer button.
3. Select 'Blind Transfer' as the transfer mode. The previous call is ended, and the blind transfer is completed.

Attended Transfer

1. During the conversation, press or tap the transfer button. The call is now on hold.
2. Enter the number you want to transfer to and press the transfer button. Select 'Attended Transfer' as the transfer mode. The previous call remains on hold.
3. After the transfer recipient answers the call, press or tap the transfer button again. The call is transferred, and the attended transfer is completed.

Semi-Attended Transfer

1. During the conversation, press or tap the transfer button. The call is now on hold.
2. Enter the number you want to transfer to and press the transfer button. Select 'Attended Transfer' as the transfer mode. The previous call remains on hold.
3. Before the transfer recipient answers the call, press or tap the transfer button again. The call is transferred, and the semi-attended transfer is completed.

Call Conference

To add a third party (C) to an existing conversation (A and B):

1. Party A presses the hold button II. The call is placed on hold.
2. Party A enters C's number and presses the send button or #. C answers the call.
3. Party A presses the conference button. Now A, B, and C are in a conference.
4. To add more participants (D & E): Party A presses the hold button II. The conference is placed on hold. Party A presses the conference button and dials D's number. D answers. Party A presses the conference button again. Then, Party A presses the hold button II, presses the conference button and dials E's number. E answers. Party A presses the conference button again. Now A, B, C, D, and E are in the conference.

Note:

• If C does not answer, A can return to the conversation with B by pressing the hold button II.
• If A hangs up, the conference ends. If B or C drops the call, the conversation continues between the remaining parties (e.g., A and C, or A and B).

Call Mute

Press the mute button ? to mute the microphone during a call. Press it again to unmute.

Configuration

Configuration via Phone

1. Press the 'Setting' button, then navigate to 'Advanced' (Default password: admin).
2. Select 'Network' to configure the WAN Port (DHCP/Static), PC Port, etc.
3. Select 'Accounts' to enable an account and fill in the SIP Server, Outbound Proxy, and SIP Registration information.

Configuration via Web

1. Get the IP address from the phone: Press 'Setting' → 'Status Information'.
2. Login using the IP address in a web browser. The PC and phone must be in the same IP address segment (Login name: admin; Default password: admin).
3. On the 'Profile' page, fill in the SIP Server information. On the 'Account' page, fill in the Account registration information.
4. Click 'SaveSet' and 'Restart' the phone if necessary.

Bluetooth

The UCV50 IP Phone connects to a wide range of Bluetooth headsets, compatible with Bluetooth specifications v5.0 and backward compatible with 1.1, 1.2, 2.0, and 3.0.

How to enable headset mode?

1. Navigate: Menu → Settings → Basic Settings → Headset.
2. Enable 'Headset priority'.
3. Choose the 'Ringer Device' from options like 'Use Headset', 'Speaker & Headset'.
4. Press the save button to save the configuration.
5. Press the headset key ? on the phone during idle status. A headset icon will appear on the phone's status bar.

How to activate Bluetooth via phone interface?

1. Navigate: Menu → Settings → Basic → Connected devices.
2. Select 'Connection Preference' → 'Bluetooth', then press to turn it on.

How to scan for a Bluetooth headset device?

1. Navigate: Menu → Settings → Basic → Connected devices → Pair new device.
2. The phone will enter the scanning interface and search for Bluetooth headsets within range.
3. Detected Bluetooth headsets will be displayed.
4. Select the desired Bluetooth Device from the list and connect.
5. An icon will appear on the status bar indicating a successful connection.
6. To disconnect, press the 'Settings' button, then press 'Disconnect'.

How to edit device information?

1. Navigate: Menu → Settings → Basic → Connected devices → Connection Preference → Bluetooth → Device name.
2. You can edit the device name here.

How to adjust headset volume during a call?

1. With a Bluetooth headset paired, use the volume keys (+/-) on the phone to increase or decrease the volume.

How to answer an incoming call?

With a Bluetooth headset paired, press the multifunction key on the headset.

How to end calls?

With a Bluetooth headset paired, press the multifunction key on the headset.

Bluetooth Troubleshooting

Why can't the phone detect the Bluetooth headset?

• Ensure the Bluetooth headset is turned on.
• Ensure the Bluetooth headset is in pairing mode while the phone is searching.

Why is there noise?

• Check the headset's battery level.
• Ensure the headset and phone are within working range and free from interference (e.g., walls).

Wi-Fi

How to enable Wi-Fi?

1. Navigate: Menu → Settings → Basic → Wi-Fi.
2. Press the switch button to turn on Wi-Fi.

How to connect to a wireless network?

1. Navigate: Menu → Settings → Basic → Wi-Fi.
2. The phone will automatically search for available networks.
3. Select a network from the list.
4. Enter the password if required.
5. Tap 'Connect'.

How to add a Wireless Network Manually?

1. Navigate: Menu → Settings → Basic → Wi-Fi → Add network.
2. Enter the network name (SSID).
3. Select the Security Mode.
4. Enter the password if needed.
5. Press 'Save' to save the configuration.

How to view Wireless Network status?

A filled wireless network icon indicates a successful connection. A hollow icon indicates a failed connection.

Note: Contact your network administrator for the Wi-Fi password.

How to disable Wi-Fi?

1. Navigate: Menu → Settings → Basic → Wi-Fi.
2. Press the switch button to turn off Wi-Fi.

Wi-Fi Troubleshooting

Why can't the IP phone connect to Wi-Fi?

• Ensure the entered Wi-Fi password is correct.
• Ensure your gateway/router has Wi-Fi enabled.
• Reboot your gateway/router.
• Toggle the IP phone's Wi-Fi feature off and on.

Why is the wireless signal strength low?

• Ensure the IP phone and your gateway/router are within working range and free from interference (e.g., walls).

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Information

The device has been evaluated to meet general RF exposure requirements and can be used in portable exposure conditions without restriction.