Extron TLP Pro 300M Series Setup Guide

Overview

The TLP Pro 300M Series touchpanels are 3.5-inch capacitive touchscreens with a resolution of 320x480 (HVGA) and 18-bit color depth. They can be mounted in landscape or portrait orientation to drywall or a standard 1-gang US electrical box. This guide provides instructions for experienced installers to mount and set up these touchpanels. For complete instructions, refer to the TLP Pro 300 Series User Guide available at www.extron.com.

Setup Checklist

Get Ready

Download and install the latest version of the following software:
- GUI Designer: for designing layouts for Extron TouchLink® Pro touchpanels and third-party touch interfaces.
- Global Configurator® Professional or Global Configurator Plus: for setting up and configuring the control processor and touchpanel.
- Toolbelt: provides device discovery, device information, firmware updates, and configuration of network settings, system utilities, and user management for TouchLink Pro devices.
- ControlScript® Programming software (optional): for programming Extron control systems.
NOTE: All four software programs are available from www.extron.com.
Obtain the following network information from your network administrator:
- DHCP status (on or off). If DHCP is off, you must also obtain:
  - IP address
  - Subnet mask
  - Gateway
- Username: This can be either admin or user.
- Password: The factory configured passwords for all accounts on this device have been set to the device serial number. Passwords can be changed during configuration and are case-sensitive.
NOTE: If the device is reset to default settings, the passwords are reset to the default password, which is "extron" (for either admin or user).
Make a note of the touchpanel MAC address. This can be found on a label attached to the back of the touchpanel.

Mount and Cable All Devices

Mount the units. Refer to the "Mounting" section for options.
Connect the touchpanel to a Power over Ethernet (PoE) injector (not provided). Extron recommends the XTP PI 100 power injector, which must be purchased separately.
Connect the power injector to the LAN and power it on.

ATTENTION: Do not power on the touchpanels until you have read the ATTENTION in the "Rear Panel Features" section of the TLP Pro 300M Series User Guide. (French: Ne branchez pas les écrans tactiles avant d'avoir lu la mise en garde dans la section "Rear Panel Features" du TLP Pro 300M Series User Guide.)

Set up the Touchpanels for Network Communication

Connect the PC used for setup, the control processor, and touchpanel to the same Ethernet subnetwork.
Use the Setup Menu (see page 4) or Toolbelt software to set the DHCP status and, if necessary, the IP address, subnet mask, gateway, and related settings for the touchpanel.

Configure the Touchpanels

Create a graphical user interface with GUI Designer (refer to the GUI Designer Help File for step-by-step instructions).
Associate functions with the graphical user interface features by configuring (refer to the Global Configurator Help File) or programming the system. Extron's Python library, ControlScript®, allows for system programming.

Mounting

The following instructions are for experienced installers to mount the TLP Pro 300M touchpanel. The touchpanel can be wall-mounted in either landscape or portrait orientation, using a standard 1-gang, UL-listed electrical box (purchased separately) or directly into drywall or furniture. Suitable mounting accessories are available at www.extron.com.

ATTENTION:

Do not install touchpanels in a fire-resistant rated wall or partition assembly. (French: Ne pas installer les écrans tactiles sur un mur protégé par un dispositif coupe-feu ou dans une cloison.)
All structural steps and electrical installation must be performed by qualified personnel in accordance with local and national building codes and electrical codes. (French: Toute étape structurelle et installation électrique doit être effectuée par un personnel qualifié, conformément aux codes du bâtiment, aux codes incendie et sécurité, et aux codes électriques, locaux et nationaux.)

Mounting with a UL-listed Electrical Box

The UL-listed electrical junction box must be purchased separately.

Cut a hole for the junction box at the required location.
If using the provided tether kit to deter theft, secure one loop of the tether kit to a wall stud with a screw (not provided).
Run cables to the installation site as required.
Pass the other end of the tether kit and the cables through a knock-out in the junction box.
Install the junction box following the manufacturer's instructions.
Secure the metal mounting plate to the junction box using the provided screws.
Attach cables to the back of the TLP Pro 300M (refer to "Rear Panel Features" on page 3).
If a tether kit is being used, loosen the security screw on the back panel just enough to insert the loop of the tether kit.
Tighten the screw to clamp the tether in place.
Attach the touchpanel to the metal mounting plate. The touchpanel is held in place by magnets.

Diagram Description (Figure 1): Illustrates mounting a TLP Pro 300M to a UL-listed electrical box in portrait orientation. Shows a wall, an electrical junction box, the TLP Pro 300M unit, and a metal mounting plate secured with pan-head screws.

Mounting to Drywall or Furniture

Figure 2 shows how to mount the TLP Pro 300M in drywall. Follow the same procedure to mount into furniture.

Download the TLP Pro 300M Cut-out Template from www.extron.com. Ensure it is printed at 100% size, with no scaling.
Remove the cut-out area from the template.
Attach the template to the wall in a suitable location, using a level to ensure correct alignment.
Use the template to mark and remove the cut-out area (labeled 1) and drill two holes (labeled 2) for the screws that secure the toothed clamping plates.
If using a tether kit to deter theft, secure one loop of the tether kit to a wall stud.
Run cables to the installation site as required.
Secure the metal mounting plate to the clamping plates using the provided screws. As the screws turn, they tighten the grip of the clamping plates on the inside surface of the drywall.
Attach the tether kit and cables to the touchpanel and secure the touchpanel to the mounting plate as described in steps 7 through 10 in the previous section.

Diagram Description (Figure 2): Illustrates mounting a TLP Pro 300M to drywall or furniture in landscape orientation. Shows a wall, a metal mounting plate, the TLP Pro 300M unit, and toothed clamping plates secured with flat-head screws.

Front Panel Features

Figure 3 shows the TLP Pro 300M Series front panel.

A LCD touchscreen: The 3.5-inch, 320x480 resolution touchscreen is made with Corning® Gorilla® Glass, offering enhanced strength and scratch resistance while maintaining touch sensitivity, color saturation, and brightness.
B Motion sensor: Detects motion between three to five feet from the touchpanel and at least 15° from the center axis.
C Light sensor: Monitors ambient light level and adjusts screen brightness based on settings configured via the Setup Menu.

Diagram Description (Figure 3): Shows the front panel of the TLP Pro 300M, highlighting the LCD touchscreen (A), motion sensor (B), and light sensor (C).

Rear Panel Features

Figure 4 shows the TLP Pro 300M Series rear panel.

A Status light: Can be programmed to provide system feedback (e.g., light red or green, blink or light continuously). Refer to the Global Configurator Help File or Global Scripter Help File for configuration details.
B Reset LED: Provides feedback on the reset status when the Reset button is pressed.
C Reset Button: Allows the unit to be reset in one of three different modes (see "Reset Modes: A Brief Summary").
D Menu Button: Activates the setup menu.
E Serial Number Label: Located on the right edge of the rear panel. The factory-configured passwords for all accounts are set to this serial number. Passwords are case-sensitive.
NOTE: If the device is reset to default settings, the password reverts to the default "extron" for admin or user accounts.
F Security Screw: Used to attach the provided tether kit. Requires a Torx screwdriver (size T8).
G LAN/PoE Connector: Connect the touchpanel to a PoE power injector (not provided) using a twisted-pair cable with an RJ-45 connector. Connect the power injector to the LAN via a network switch. An Extron IP Link Pro control processor must also be on the same network. See "Connecting the Power Injector" for details.

ATTENTION: The TLP Pro 300M is Power over Ethernet (PoE 802.3af, class 2) compliant. Do not power on the touchpanels until you have read the ATTENTION in the "Rear Panel Features" section of the TLP Pro 300M Series User Guide. (French: Le TLP Pro 300M supportent l'alimentation via Ethernet (PoE 802.3af, classe 2). Veuillez lire la partie "Attention" dans la section "Rear Panel Features" du TLP Pro 300M Series User Guide, avant de mettre sous tension les écrans tactiles.)

NOTE: These touchpanels are shipped without a power injector. The power injector must be purchased separately.

H USB Port: One micro-B receptacle supports high-speed USB 2.0.

Diagram Description (Figure 4): Shows the rear panel of the TLP Pro 300M, labeling the Status light (A), Reset LED (B), Reset Button (C), Menu Button (D), Serial Number Label (E), Security Screw (F), LAN/PoE Connector (G), and USB Port (H).

Connecting the Power Injector

The power injector must be purchased separately. Figure 5 shows the Extron XTP PI 100; your power injector may differ.

Connect a straight-through Ethernet cable from the power injector to a switch or router (labeled 1). This cable carries network information from the switch or router to the power supply input. A second straight-through cable (labeled 2) carries network information and 48 VDC from the power injector to the touchpanel LAN/PoE connector (see Figure 4, G). Connect the IEC power cord to a convenient 100 VAC to 240 VAC, 50-60 Hz power source (labeled 3).

Diagram Description (Figure 5): Depicts connecting the power injector. It shows connections from the injector to a network switch (1) and to the touchpanel (2), with the power cord connecting to a power source (3).

Reset Modes: A Brief Summary

The TLP Pro 300M Series touchpanels offer the following reset modes:

Use Factory Firmware: Use with Toolbelt software to replace firmware in case of conflicts during firmware updates. Press and hold the Reset button (Figure 4, C) while applying power.
Reset All IP Settings: Resets all network settings without affecting user-loaded files. Press and hold the Reset button until the Reset LED (B) blinks twice (approx. 6 seconds), release, and momentarily press the Reset button again.
Reset to Factory Defaults: Returns the touchpanel to factory default settings, including passwords. Press and hold the Reset button until the Reset LED blinks three times (approx. 9 seconds), release, and momentarily press the Reset button again.

NOTES:

Factory configured passwords for all accounts are set to the device serial number. Passwords are case-sensitive and can be changed during configuration.
If the device is reset to default settings, passwords revert to the default "extron" (for admin or user).

Enable or Disable the DHCP Client: Toggles DHCP between enabled and disabled. Press the Reset button five times consecutively. After the fifth press, do not press the button again within 3 seconds. If DHCP was enabled, it is now disabled (Reset LED blinks three times). If DHCP was disabled, it is now enabled (Reset LED blinks six times).

Setup Menu

Figure 6 shows the Setup menu Status screen for the TLP Pro 300M.

Press the Menu button (Figure 4, D) to open the Setup menu. Any of the six available screens (Status, Network, Display, Audio, Project Information, and Advanced) can be accessed by pressing the menu button in the top left corner of the screen. For more information, see the TLP Pro 300M Series User Guide. It may be necessary to scroll down to see all information on a page.

Diagram Description (Figure 6): Displays the Setup Menu's Status screen. It shows "Device Information" with fields for Model (TLP Pro 300M), Part Number (60-1667-02), Firmware (1.00.0001-003), Bootloader (1.00.0002), and Network IP Address (192.168.254.251). An "EXIT" button is also visible.

For safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website.

For information about replacing and disposing of batteries, see the TLP Pro 300M Series User Guide at www.extron.com.

© 2020-2022 Extron Electronics. All rights reserved. www.extron.com. All trademarks are the property of their respective owners. Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876.

Document revision: 68-3146-50 Rev. C, 07/22.

	Extron Control for iOS App User Guide User guide for the Extron Control for iOS application, detailing system requirements, configuration for IP Link and IP Link Pro systems, room management, settings, and troubleshooting for controlling AV systems via iPad, iPhone, and iPod touch.
	Extron TLP 700TV TouchLink Panel Setup Guide A comprehensive setup guide for the Extron TLP 700TV TouchLink Panel, detailing its overview, front panel features, base features, installation procedures, VESA mounting options, initial configuration via on-screen menus, and various reset modes. It also covers interface design using Extron GUI Configurator and Global Configurator 3 software.
	Extron Pro Series Control Product Network Ports and Licenses This guide details network port requirements and third-party software licenses for Extron Pro Series control products. It includes network traffic diagrams and tables outlining port usage for various Extron systems and software, such as IP Link Pro, Global Configurator, and Extron Control applications.
	Extron IPCP Pro Q xi and xi Series Setup Guide: Installation and Configuration Comprehensive setup guide for Extron IPCP Pro Q xi and xi Series IP Link Pro Control Processors. Learn about installation, network configuration, cabling, front and rear panel features, control options (Serial, LAN, AV LAN, IR/Serial, Relays, Flex I/O, Digital I/O, eBUS, Volume), reset modes, and resources.
	Extron New Products Brochure 2020 - First Edition Explore Extron's 2020 lineup of professional AV solutions, including fiber optic extenders, AV over IP systems, control processors, touchpanels, software, and audio products designed for mission-critical environments.
	Extron IP Link Pro xi Series User Guide: Installation and Configuration Comprehensive user guide for Extron IP Link Pro xi Series IPCP Pro control processors, covering installation, wiring, cabling, mounting, and configuration. Includes details on models with and without AV LAN, rack mount, and DIN rail mount options, as well as software like Toolbelt, Global Configurator, and Global Scripter.
	Extron IPCP Pro Series User Guide: Installation and Configuration Comprehensive user guide for Extron IPCP Pro Series IP Link Pro Control Processors, covering installation, hardware features, network setup, software configuration using Global Configurator, and troubleshooting.
	Extron MLC Plus 50/100/200 Series Setup Guide Comprehensive setup guide for the Extron MLC Plus 50/100/200 Series MediaLink Controllers with IP Link Pro. Covers installation, network configuration, cabling, and basic setup procedures for AV systems.