TurboAnt R9 Folding Electric Scooter User Manual
Introduction
Thank you for purchasing this product. To avoid injury to the user and others, please observe the following safety instructions and guidelines. Keep this information for future reference.
Featuring 10" all-terrain pneumatic tires, this scooter provides a smooth riding experience. Its powerful 500 watt motor and 48 V battery enable a speed of up to 28 mph with a range of up to 35 miles. The reinforced frame reliably supports a body weight of up to 275 lb.
Important Safety Instructions and Guidelines
Safety Checks
- Ensure the wiring and cables around the handlebar are not twisted, and that the throttle is on the right side while riding the electric scooter.
- Make sure that no parts are damaged or have been modified.
- Make sure that the stem has been secured properly.
- Make sure that the Hall cable (black) and brake cable (red) under the brake lever are connected correctly and the brakes operate properly.
- Make sure that the tires are fully inflated.
- Make sure the battery is fully charged (the indicator light turns green).
- Test whether the scooter can be turned on/off.
- Make sure that the front and rear lights function properly in the dark.
- Children under 14 years old should be supervised by an adult.
Safety Guidelines
- ⚡⚠️
WARNING! RISK OF BATTERY EXPLOSION! Do not use the battery if it is damaged or has been modified. Do not expose to heat exceeding 95 °F (35 °C). Only use the original charging adapter.
- ⛑️
Wear protective gear such as a helmet.
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Do not ride the scooter in wet conditions.
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The scooter is only suitable for riding by a single person.
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The maximum load is 275 lb (125 kg).
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Do not ride under the influence of drugs or alcohol.
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Do not use a cell phone or listen to music when riding the e-scooter.
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Check your local traffic regulations whether riding an e-scooter in traffic is legal or not in your area.
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Turn on the lights in the dark.
Package Contents
- 1 x M4.0 Allen Wrench
- 6 x M6*10 Screws (including 2 spare screws)
- 1 x Charging Adapter
- 1 x Valve Adapter
- 1 x User Manual
Technical Specifications
| Product Information | |
|---|---|
| Unfolded Size | 44.88 x 23.23 x 47.24 in (1140 x 590 x 1200 mm) |
| Folded Size | 44.88 x 23.23 x 20.47 in (1140 x 590 x 520 mm) |
| Ground Clearance | 4.72 in (120 mm) |
| Product Weight | 55.12 lb (25 kg) |
| Adapter Input Voltage | 100-240 V AC, 50/60 Hz |
| Drive System | |
| Motor | 48V, 500 W |
| Tire (Front & Rear) | 10-inch all-terrain pneumatic tires |
| Max Speed | 28 mph (45 km/h) |
| Range | 35 miles (56 km) |
| Max Climbing Capability | 20% |
| Functions | |
| Load | 44-275 lb (20-125 kg) |
| Foldable Stem | Yes |
| Battery Pack | Non-detachable |
| Brake System | Electric brake and front & rear drum brake |
| Suspension System | Front & rear spring suspensions |
| Speed | 3 settings (linear adjustment) |
| Illumination | LED headlight and taillight |
| Warning Function | Turning signals and bell |
| IP Rating | IP54 |
| Operating Conditions | |
| Operating Temperature | 32 to 113 °F (0 to 45 °C) |
| Storage Temperature | -4 to 113 °F (-20 to 45 °C) |
| Charger | |
| Input | 100-240 V AC, 50/60 Hz |
| Output | 54.6 V DC, 2 A |
Notes:
- Max speed values stated in the user manual depend on the road conditions and the load. Values stated on the rating label are related to average conditions.
- Mileage is tested under the following conditions: the scooter is driven with the second speed level, 54.6 V full power battery, a load of 165 lb (75 kg), temperature of 77 °F (25 °C), humidity of 70%, gentle breeze, tire pressure 34-38 psi (234-262 kPa), and flat, dry road conditions. Actual results may vary. If the load exceeds 275 lb (125 kg), the mileage and speed may be decreased, which can affect the riding experience.
- Please ride safely within the maximum speed limit set by local traffic officials. Everyone should strictly abide by all traffic rules and regulations.
Battery Specifications
| Specification | Details |
|---|---|
| Type | Li-ion |
| Charging Time | 6-8 hours |
| Voltage | 48 V |
| Capacity | 12.5 Ah, 600 Wh |
| Operating Temperature | 32 to 113 °F (0 to 45 °C) |
| Charging Temperature | 32 to 113 °F (0 to 45 °C) |
| Max Charging Voltage/Current | 54.6 V, 2 A |
| Storage Temperature | -4 to 113 °F (-20 to 45 °C) |
| Storage Time | 30 days after a full charge (full charge required before storage, and every 30 days while in storage) |
Product Overview
The TurboAnt R9 Folding Electric Scooter features:
- Handlebar: Controls steering and houses throttle, brake levers, and buttons.
- LCD Display: Shows speed, battery status, mode, and other information.
- Throttle: Located on the right handlebar, used for acceleration.
- USB Charging Port (for Phone): For charging external devices.
- Stem: Connects the handlebar to the main body.
- Stem Folding Spanner: Lever to fold the stem.
- Headlight: Front LED light for visibility.
- 10-Inch All-Terrain Pneumatic Tires: For a comfortable ride on various surfaces.
- Anti-skid Deck: Provides a stable platform for the rider's feet.
- Charging Port (for Scooter): Located under the deck for battery charging.
- Kickstand: Allows the scooter to stand upright when not in use.
- Hook: For securing the folded stem.
- Taillight & Turn Signal: Rear light and indicators for safety.
- Motor: Integrated into the rear wheel hub.
Controls Overview
The handlebar controls include:
- Left Brake Lever: Activates the rear drum brake and motor's electric brake.
- Right Brake Lever: Activates the front drum brake.
- Throttle: For acceleration.
- Turn Signal Switch: Left/right turn signals.
- Bell Button: Sounds the bell.
- Clip: Secures the folded stem.
- Speed Button: Adjusts speed levels.
- Power Button: Turns the scooter on/off.
- LCD Display: Shows scooter information.
Controls Description
| Control | Operation |
|---|---|
| Power On/Off | Press and hold the power button for 1 second or longer to turn on/off the scooter. |
| Throttle | Press down the throttle to accelerate. |
| Brake | The right brake lever activates the front drum brake, and the left brake lever activates the rear drum brake and the motor's electric brake. For riding safety, it is recommended to use both brake levers simultaneously or only the left brake lever. After the scooter stops, it must be manually started. |
| Speed Level | Press the speed button to adjust the speed level. Level 1: 10 mph. Level 2: 20 mph. Level 3: 28 mph. |
| Headlight & Taillight | Short press the power button while the scooter is on to turn on/off the headlight and taillight. |
| Turn Signal | Push the turn signal switch to the left or right to activate the respective turn signal. |
| Bell | Short press the bell button to sound the bell. |
| Cruise Mode | Maintain a constant speed of at least 3.7 mph (6 km/h). Hold the throttle in the same position for six seconds to enable cruise control. Exit cruise mode using the throttle, brake lever, or speed button. |
Note: If there is no operation within 10 minutes, the scooter will automatically turn off with a "beep" sound.
Operating Instructions
Assembly
Tools needed:
- ? 1 x M4 Allen Wrench
- ? 4 x M6*10 Screws
Assembly Steps:
- Open the kickstand and keep the e-scooter steady on the ground.
- Connect the head wire and stem wire after aligning the holes and pins on the connectors.
- Install the scooter head onto the stem.
- Lift the stem and push in the folding spanner until a "click" is heard.
- Adjust the scooter head and align the screw holes.
- Secure the head by installing and tightening the M6x10 screws.
Stem Folding
- Pull up the safety lock, and then press down the folding spanner.
- Lower the stem to a horizontal position and secure it to the hook on the mudguard using the clip.
Battery Maintenance
- Only use the original battery pack. Misuse of other models or brands can cause safety issues.
- Only use the original power adapter to avoid potential damage, electric shock, or fire.
- Mishandling of used batteries can cause tremendous harm to the environment. Please follow local regulations for proper disposal of used batteries.
- Do not place the battery in environments with ambient temperatures higher than 113 °F (45 °C) or lower than -4 °F (-20 °C). Do not leave the scooter or battery pack in a car under direct sunlight for extended periods.
- Do not place the battery pack near a heat source (e.g., stove) or throw it into fire, as this may result in overheating, explosion, or fire.
- After every use, fully charge the battery to prolong its lifespan.
- If the scooter is expected to be unused for more than 30 days, fully charge the battery and store it in a dry, cool place. Recharge the battery every 30 days to protect it from potential damage, which is not covered by the limited warranty. Always charge before the battery is fully depleted to prolong its lifespan.
- The battery pack performs best within the normal temperature range of 32 to 113 °F (0 to 45 °C) and performs worse below 32 °F (0 °C). For instance, at temperatures below -4 °F (-20 °C), actual mileage may be half or less than listed. Mileage will restore as temperatures rise. Note: A fully charged TurboAnt Electric Scooter will last for 120-180 days.
- The built-in intelligent chip logs charging and discharging records. Damage caused by prolonged periods without charging is irreversible and beyond the limited warranty. Once damaged, the battery cannot be recharged.
Riding the Scooter
- Wear protective gear such as a helmet.
- Press and hold the power button for 1 second or longer to turn on the scooter.
- Place one foot on the middle of the deck and use the other foot to build momentum before accelerating.
- Gently press down the throttle to accelerate.
- Squeeze the brake lever to brake.
Battery Charging
Charging the Installed Battery
- Remove the charging port cover under the deck. Ensure the charging port is dry and free of dust.
- Connect the charging adapter.
- The battery is fully charged when the charging adapter's indicator light turns from red to green.
- Close the charging port cover after charging the battery.
*The scooter cannot be turned on if it is connected to the charging cable, even if the cable is unpowered. When turning on the scooter, please completely remove the cable.
[Image description: A TurboAnt R9 electric scooter is shown connected to its charging adapter, with the adapter plugged into a power source.]
Maintenance
- Make sure the scooter is turned off and the power adapter is disconnected.
- Wipe the scooter clean with a damp cloth. Never use lubricating oil on the body and do not immerse it in water.
Storage
- Fully charge the scooter before storing, and charge it at least once a month to prevent premature decay of the battery capacity.
- Do not charge the battery if the temperature is below 32 °F (0 °C).
- Keep the scooter in a dry, ventilated, and cool area away from direct sunlight, rain, and high humidity. Cover the scooter to protect it from dust.
- The kickstand is designed for structural support. Avoid standing on the scooter while the kickstand is down, as this can cause it to crack or break.
General Troubleshooting and Solution Guide
| Problem | Cause | Solution |
|---|---|---|
| The scooter will not turn on. | The battery has run out. | Recharge the battery. |
| The charging adapter is not connected to an AC power source, or the charging adapter is damaged. | 1. Connect the adapter to an AC power source. If the indicator light turns on, the adapter is in good working condition. Then, connect the adapter to the charging port on the stem or the battery. 2. If the indicator light does not turn on, the adapter has broken down. Replace the adapter. | |
| The battery will not charge. | The charging adapter is not properly connected to the charging port on the stem or the battery. | Check if the connector of the charging cable is fully inserted into the charging port on the stem or battery. If not fully connected, unplug the cable and re-connect it to the charging port. |
| The battery will not charge. | The battery power is full or the battery has failed. | 1. If the indicator light turns red, charging is normal and the battery is in good working condition. 2. If the indicator light turns green, the battery is full or has reached its end of life. Replace the battery if it has failed. |
| Cruise control icon is not displayed. | N/A | Please contact customer support for assistance. |
| Cruise control cannot be activated. | The current speed is below the minimum speed required for cruise control. | Cruise control can only be activated when travelling at speeds greater than 3.7 mph (6 km/h). Increase speed to enable cruise control. |
| A constant speed is not maintained. | Keep a constant speed. Hold the throttle in the same position for 6 seconds to enable cruise control. | |
| The stem is loose. | The screws on the stem folding spanner are loose. | Tighten the screws on the stem folding spanner. |
| The scooter cannot accelerate. | The scooter is set at "non-zero" start and has not been manually started. | Use your foot to give the scooter an initial momentum. When the scooter's speed reaches 1.9 mph (3 km/h), it can be accelerated. |
| The throttle is not released. | The throttle is equipped with an electric lock and needs to be completely pressed down to accelerate. | |
| The tire has an air leak. | The tubed pneumatic tires may have an air leak if stored for a long period. This is normal, as most air tires require periodic pumping. | Pump up the tires at an automobile or motorbike repair center, or use a proper air compressor. Standard bicycle pumps can also be used. Normal tire pressure is 34-38 psi (234-262 kPa). Periodically check all parts, including throttle, power, and tire pressure. |
Frequently Asked Questions (FAQs)
- What is the optimum tire pressure when riding this scooter?
The recommended tire pressure is 34-38 psi (234-262 kPa). Please pump up the tires to this pressure. - The headlight cannot be turned on. How can I solve this problem?
Verify the scooter is turned on. Short press the power button to check headlight function. Ensure the lamp holder is not clogged with dust. If the issue persists, the lamp holder may need replacement. Contact customer support. - What should I do if the scooter's stem is swaying while riding the scooter?
Immediately stop riding. Verify that the screws connecting to the folding spanner and other stem screws are tightened. Tighten them using the hexagonal wrench if necessary. Periodic tightening may be required. - What should I do if the brakes are not functioning properly?
a. Turn on the scooter. Tilt it to lift the rear wheel. Manually rotate the rear wheel, then press the throttle to accelerate. The rear wheel should rotate. Hold the left brake lever; if the rear wheel stops rotating, the braking system is functional. If not, it may be faulty. Contact customer support.
b. Turn off the scooter, tilt it, and manually rotate the front wheel. Hold the right brake lever. If the front wheel stops rotating without grinding noise, the braking system is functional. If it does not stop or grinds, it may be faulty. Contact customer support. - Can I replace the tires on my own?
While theoretically possible, it is highly suggested to contact support@turboant.com for assistance or visit a professional bike store for tire replacement. Improper replacement can lead to injury or damage, voiding the warranty. - Why does the battery life decrease over time?
Lithium-ion battery capacity naturally degrades after 500 charge/discharge cycles. The battery performs best between 32-95 °F (0-35 °C) and worse below 32 °F (0 °C). At temperatures below -4 °F (-20 °C), mileage may be halved or less. - When I press down the throttle, why doesn't the motor function properly?
This could be due to a Hall wire malfunction with the Electronic Braking System. Check if the wire terminals of the brake levers and panel are loose, or if the brake levers are damaged. - What are the affecting factors of the maximum range?
The max listed mileage is 35 miles under specific conditions (second speed level, 54.6V battery, 165 lb load, 77°F, 70% humidity, gentle wind, 34-38 psi tire pressure, flat/dry roads). Actual mileage depends on battery status, tire pressure, load, temperature, wind, road conditions, and riding habits. Fully inflating tires can help extend mileage.
Environmental Protection
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.
♻️ [WEEE symbol]
