OnlineServiceCenter
Snailax Massager | Buy Snailax Shiatsu Neck & Back Massager | Shop Shiatsu Massage Mat & Cushion at Snailax.comRefund Policy - Snailax
User Manual for Snailax models including: SLY-527 Snailax Foot Massager with Heat, SLY-527, Snailax Foot Massager with Heat, Massager with Heat
Snailax Foot Massager with Heat for Plantar Fasciitis, Shiatsu Feet Massager Deep Kneading, Compression, Vibration, Foot Warmer, Electric Foot Massager for Neuropathy Pain,Gifts for Women,Men : Health & Personal Care
Valid proof of purchase under this Warranty: Order numbers from online purchases made through Snailax official store (www.snailax.com).
Snailax warrants the product to be free from defects in workmanship and materials, under normal use, for a period of 12 months from the original invoice date, ...
File Info : application/pdf, 12 Pages, 2.09MB
DocumentDocumentSLY-527 13 14 15 The detachable foot sleeve is machine washable 16 Vibraon Heat Air Power L M H Knead L M H L M H SNAILAX WARNING Please ensure that the polythene packing is kept away from the reach of children! Risk of suffocation! 17 L MH L MH L MH Power Knead Heat Air Vibration 1 2 34 5 18 19 Detach the foot sleeves and wash them in machine or by hand. Allow to air dry. 20 5 Warranty If the product(s) is damaged or defecve within a reasonable me, Snailax offers the warranty as below. Period Within 30 Days 31- 90 Days 91 Days - 1 Year 1 Year - 3 Years Return for refund Yes Yes aer being jusfied No No Return for replacement Yes if undamaged Yes aer being jusfied Yes aer being jusfied Only to buyers who have received extended warranty Who paid shipping? Snailax Snailax Buyer Buyer Snailax warrants the product to be free from defects in workmanship and materials, under normal use, for a period of 12 months from the original invoice date, except as noted below. Snailax products can be repaired or replaced within warranty period or returned for refund within 90 days if the products break down in the period of proper use. The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is effecve only if the product is purchased and operated in the country in which the product is purchased. Warranty claims for product defects, unless extended warranty is registered, expire 12 months from the purchase day. Warranty claims CANNOT be processed for items that have exceeded the warranty period. The warranty does NOT cover the replaced, refurbished product. The warranty does have other limitaons as below "Warranty Limitaons". To obtain warranty service on Snailax products, follow "Warranty Claim Procedures" below. Warranty Claim Procedures: 1. Any product the customer believes is defecve and seeks for warranty, the customer must provide to Customer Support: a) Valid proof of purchase (see below the definion of valid proof of purchase); b) Pictures and/or descripon are required to claim defecve merchandise; c) Model number and Series Number label aached to each product 2. If the warranty claim is jusfied by Snailax Customer Support, customer(s) will obtain from Snailax a Warranty/Return Authorizaon Number (RMA Number) 3.Snailax reserves the right to specify that items be returned to the designated warehouse for inspecon or be inspected by our representave in the field or be retained by customer. 4. Any claim for defecve merchandise returns must be packed in original packaging 5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s) are delivered. When returning items with RMA# and a prepaid shipping label provided by Snailax, Snailax takes responsibility for any damage or loss incurred in transit. Valid proof of purchase under this Warranty: Order numbers from online purchases made through Snailax official store (www.snailax.com) or Snailax's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s) obtained from other Channels, please contact the customer service of the Channel directly for appropriate soluon. 21 Warranty Limitaons(this warranty does not include): Normal wear and tear; Any condion resulng from other than ordinary residenal wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use; Any condion resulng from incorrect or inadequate maintenance or care; Damage resulng from misuse, abuse, negligence, accidents or shipping damage, exposed to environmental condions temperatures, water, improper operaon,improper installaon, improper use of electrical supply; transportaon damage; the,vandalism or;Damage resulng from the aachment or modificaon of any unauthorized accessories;Fail to show the valid proof of purchase;Lost or stolen products;Items that have expired their warranty period; No quality-related issues (aer 30 days of purchase);Free product/ Gi offer by Snailax; unauthorized repairs or modificaon; Replaced or refurbished product.Dissasfacon due to buyer's remorse (aer 30 days of purchase). Refund Procedures: Refer to hps://www.snailax.com/pages/refund-policy for detail instrucons) Warranty Disclaimer THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION (1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND (3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS. Snailax reserves all the right for final interpretaon of these Terms of Warranty and Return Policy above and the aright to change, modify, add or remove porons of these terms at any me without prior noficaon. Extend Warranty for Free 1) Extend your warranty to 3 years by vising our Snailax online service center at hp://support.snailax.com or by scanning the QR code below: 2) Alternavely, like our Snailax Facebook page at hps://facebook.com/snailax or scan the QR code below, to message us with your purchase proof Your applicaon for a free warranty extension must be completed within 60 days of purchase. 22 SNAILAX CORPORATION Email:supporteu@snailax.com Internet: www.snailax.com