Troubleshooting

What appears troublesome may be easily remedied. Here are some problems that may occur and their remedies. Before contacting a Pentax service center, check the following items.

Common Issues and Solutions

Symptoms Causes Remedies Reference
The shutter cannot be released. The last frame is exposed.
The main switch is set to L.
The low battery warning appears.
The Self-Timer Mode is set.
The film is not winded.
Remove the film.
Set the main switch to ON.
Replace the batteries.
Cancel the Self-Timer Mode.
Wind the film.
Page 31
Page 16
Page 14
Page 43
Page 41
Indicators do not appear on the LCD panel. The main switch is set to L.
No batteries have been installed.
The batteries are improperly installed.
The batteries are dead.
Set the main switch to ON.
Install the batteries.
Install the batteries properly.
Replace the batteries.
Page 16
Page 14
Page 14
Page 14
Focus is not precise in the picture. The pressure plate has not been set to the proper position. Set the pressure plate according to the film type. Page 25
Film winding is very heavy. The pressure plate has not been set to the proper position. Set the pressure plate according to the film type. Page 25
The first frame (or the last frame) was cut off on the film. The film start mark had not been properly set. Set the film start mark to the proper position. Page 25
The view from the viewfinder is not clear. The diopter is not adjusted. Adjust the diopter. Page 33
The spool does not turn when winding the film. No batteries have been installed. Install the batteries. Page 27

Error Display in the Event of Incorrect Operation

In the event of unusual operation of the camera, [E] followed by double figures, e.g. [E-13], will appear on the LCD panel to indicate an error. When this happens, the shutter cannot be released. In this event, follow the instructions below.

In rare cases, the camera may not operate correctly due to static electricity. This can be remedied by taking the batteries out and putting them back again.

Specifications

Warranty Policy

All PENTAX cameras purchased through authorized bona fide photographic distribution channels are guaranteed against defects of material or workmanship for a period of twelve months from date of purchase. Service will be rendered, and defective parts will be replaced without cost to you within that period, provided the equipment does not show evidence of impact, sand or liquid damage, mishandling, tampering, battery or chemical corrosion, operation contrary to operating instructions, or modification by an unauthorized repair shop. The manufacturer or its authorized representatives shall not be liable for any repair or alterations except those made with its written consent and shall not be liable for damages from delay or loss of use or from other indirect or consequential damages of any kind, whether caused by defective material or workmanship or otherwise; and it is expressly agreed that the liability of the manufacturer or its representatives under all guarantees or warranties, whether expressed or implied, is strictly limited to the replacement of parts as hereinbefore provided. No refunds will be made on repairs by non-authorized PENTAX service facilities.

Procedure During 12-month Warranty Period

Any PENTAX which proves defective during the 12-month warranty period should be returned to the dealer from whom you purchased the equipment or to the manufacturer. If there is no representative of the manufacturer in your country, send the equipment to the manufacturer, with postage prepaid. In this case, it will take a considerable length of time before the equipment can be returned to you owing to the complicated customs procedures required. If the equipment is covered by warranty, repairs will be made and parts replaced free of charge, and the equipment will be returned to you upon completion of servicing. If the equipment is not covered by warranty, regular charges of the manufacturer or of its representatives will apply. Shipping charges are to be borne by the owner. If your PENTAX was purchased outside of the country where you wish to have it serviced during the warranty period, regular handling and servicing fees may be charged by the manufacturer's representatives in that country. Notwithstanding this, your PENTAX returned to the manufacturer will be serviced free of charge according to this procedure and warranty policy.

In any case, however, shipping charges and customs clearance fees to be borne by the sender. To prove the date of your purchase when required, please keep the receipt or bills covering the purchase of your equipment for at least a year. Before sending your equipment for servicing, please make sure that you are sending it to the manufacturer's authorized representatives or their approved repair shops, unless you are sending it directly to the manufacturer. Always obtain a quotation for the service charge, and only after you accept the quoted service charge, instruct the service station to proceed with the servicing.

CE The CE Mark is a Directive conformity mark of the European Union.

An Information on Disposal for users

1. in the European Union

If your product is marked with this symbol ♻️, it means that used electrical/electronic products should not be mixed with general household waste. There exists a separate collection system for these products.

Used electric/electronic equipment must be treated separately and in accordance with legislation that requires proper treatment, recovery and recycling of these products.

Following the implementation by member states, private households within the EU states may return their used electrical/electronic equipments to designated collection facilities free of charge*. In some countries your local retailer may also take back your old product free of charge if you purchase a similar new one.

*Please contact your local authority for further details.

By disposing of this product correctly you will help ensure that the waste undergoes the necessary treatment, recovery and recycling and thus prevent potential negative effects on the environment and human health which could otherwise arise due to inappropriate waste handling.

2. In other countries outside the EU

If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal.

For Switzerland: Used electrical/electronic equipment can be returned free of charge to the dealer, even when you don't purchase a new product. Further collection facilities are listed on the home page of www.swico.ch or www.sens.ch.

HOYA CORPORATION

PENTAX Imaging System Division

PENTAX Imaging Company
A Division of PENTAX of America, Inc.

☆Specifications and external dimensions are subject to change without notice.
✩Printed on recycled paper.

Copyright © HOYA CORPORATION 2008
H09-200803
Printed in Japan

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