SEWOO
SEWOO
User Manual for SEWOO models including: SLK-TS400 Series, SLK-TS400 Series Mini Printer, SLK-TS400 Series, Mini Printer, Printer
2025-02-11 — NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
11 feb 2025 — NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
File Info : application/pdf, 30 Pages, 1.52MB
DocumentDocumentAroot Co., Ltd.
28-6, Gajangsaneopdong-ro, Osan-si, Gyeonggi- do, 18103, Republic of Korea TEL : +82-31-8077-5000 / FAX : +82-31-624-5310 http://www.miniprinter.com
TS400 ENG Rev. J 11/2023
MODEL : SLK-TS400 SERIES
Mini Printer User's Manual
All specifications are subject to change without notice
This device co mplies with part 15 of the FCC Rules. Operation is subject to the following two conditions.
1) This device may not cause harmful interference, and 2) This device must accept any interference received,
including interference that may cause undesired operation.
Tim Kloeker 19700 S Vermont Ave Ste 200 Torrance, CA 90502 | USA NA_Sales@miniprinter.com
Victor Almazan Paseo de la Reforma No. 265 Piso 2.Oficina SBC. Col. Cuauhtémoc, C.P. 06500 Ciudad de Mexico | Mexico LA_Sales@miniprinter.com
For USA
Information to user; Caution: The user that changes or modifications not expressly approved by the Aroot Co., Ltd., responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Radio Frequency Radiation Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines. This equipment should be installed and operated keeping the radiator at least 20cm or more away from person's body.
Responsible Party;
Company name : AROOT USA, INC. Address : 19700 S. VERMONT AVE. STE 200 TORRANCE, CA 90502 Tel/FAX No : +1-859-992-5936 Homepage : miniprinter.com
For Canada
This class B digital apparatus complies with Canadian ICES-003 Cet appareil num rique de la class B est conforme la norme NMB-003 du Canada
The antenna cannot be removed (and changed) by user.
NOTE This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
CAUTION : Radio Frequency Radiation Exposure This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20cm or more away from person's body.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Disposal of Old Electrical&Electronic Equipment(Applicable in the European Union and other European countries with separate collection systems) This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronics equipment. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
Table of Contents
1. Parts Identifications
3
2. Setting up the printer
4
2.1 Unpacking
4
2.2 Connecting the cables
5
2.3 Loading the roll paper
8
3. Control panel and other functions
11
3.1 Control panel
11
3.2 Error Indicating
11
4. Self Test
12
5. ASCII Print
13
6. ECO Mode
13
6.1 Font
13
6.2 Paper Reduce
14
6.3 Density
14
7. Printer Setting
15
7.1 Baudrate
15
7.2 Cutter
15
7.3 Error Beep
15
7.4 Melody
16
8. Hexadecimal Dump
17
9. Peripherals Connection (Option)
18
9.1 Bluetooth Connection
18
9.2 Wi-Fi Connection
18
10. Printer Cleaning
19
11. Specifications
20
12. Command List
22
13. Utilities
24
14. S/W
25
2
1. Parts Identifications
POWER SWITCH
Used to turn on/off power to the printer.
CONTROL PANEL Features LED indicators to indicate printer status and switches to operate the printer.
PRINTER COVER Open this cover to load or replace a paper roll.
COVER OPEN PUSH BUTTON
Push down this button to open the printer cover.
3
2. Setting Up the Printer
2-1. Unpacking
Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance.
The Printer Adaptor(Option)
Roll Paper USB Cable(option)
4
2-2. Connecting the Cables
All cables connect to the connector panel on the back of the printer which is shown below:
SLK-TS400, SLK-TS400B, SLK-TS400W
CASH DRAWER CONNECTOR
POWER CONNECTOR
the symbol means direct current.
INTERFACE CONNECTOR (SERIAL)
INTERFACE CONNECTOR (USB)
SLK-TS400EB, SLK-TS400EBB, SLK-TS400EBW
RESET
CASH DRAWER CONNECTOR POWER CONNECTOR
the symbol means direct current.
INTERFACE CONNECTOR (ETHERNET)
INTERFACE CONNECTOR (USB)
Before connecting any of the cables, make sure that both the printer and the computer are turned off.
5
2-2-1. Interface Connector
14
25
1
13
D-SUB 25 Female Serial
123453678
4
3
12 USB "B" Type
Status LED
Link END
Ethernet
Ethernet Interface
PIN
SIGNAL
1
Data Out +
2
Data Out -
3
Data IN +
4
N.C
5
N.C
6
Data IN -
7
N.C
8
N.C
25Pin Serial Interface
PIN 2 3
4, 20 6
1, 7
SIGNAL TxD RxD DTR DSR GND
I/O Output Input Output Input
-
6
I/O Output Data + Output Data Input Data +
Input Data -
Description Printer transmit data line Printer receive data line
Data Terminal Ready Data Set Ready System Ground
USB Interface
PIN
SIGNAL
I/O
1
+5V
-
2
DATA-
-
3
DATA+
-
4
GND
-
Description +5V
Printer transmit data line Printer transmit data line
System Ground
2-2-2. Cash Drawer Connector
The printer can operate two cash drawers with a 6 pin RJ-11 modular connector. The driver is capable of supplying a maximum current of 1.0A for 510ms or less when not printing.
16
PIN
SIGNAL
1
Signal GND
2
Drawer kick-out drive signal 1
3
Drawer open/close signal
4
+24V
5
Drawer kick-out drive signal 2
6
Signal GND
Description -
Output Input
Output
-
NOTE
Cash drawer 1 and 2 are connected each other inside the printer.
As it is not able to distinguish between Cash drawer 1 and 2, we recommend you to use only one cash drawer.
7
2-3. Loading the Roll Paper
NOTE Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly. Turn off power switch. 1 Make sure that the printer is not receiving data; Otherwise, data may be lost. 2 Open the printer cover by pushing down the cover open push button.
3 Remove the used paper roll core if there is one inside. 4 Insert new paper roll as shown.
8
5 Note the correct direction that the paper comes off the roll:
O
X
6 Pull out a small amount of paper roll as shown. Then, close the cover.
7 Tear off the paper as shown.
9
CAUTION: When the cutter is jammed, please follow the steps below. 1 Turn off the power. 2 Press the cover open button and open the cover.
: Be carefull of cutter blade because the cutter blade might be come out. OPEN
3 Turn on the power, the cutter will automatically reset. 4 Close the cover.
CLOSE
10
3. Control panel and other functions
3-1. Control panel
You can control the basic paper feeding operations of the printer with the button on the control panel. The indicator lights let you to monitor the printer's status. Control Panel
Button
The button can be disabled by the ESC c 5 command. Press the FEED button once to advance paper one line. You can also hold down the FEED button to feed paper continuously.
3-2. Error indicators
STATUS
Power off Power on
On line Cover open Paper end
PAPER RED OFF OFF OFF OFF ON
ERROR RED OFF OFF OFF ON ON
POWER GREEN
REMARKS
OFF Normal power is not supplied to the printer
ON Normal power is supplied to the printer
ON Normal error-free mode
ON Close cover
ON Insert new paper roll
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4. Self Test
The self-test result indicated whether the printer is operating properly. Also with this, user can check following options or status of the printer.
Control circuit Printer mechanism Printing quality ROM version Interface setting
This test is independent of any other equipment or software.
Running the self test
1 Make sure the printer is turned off and the printer cover is closed properly before performing the self test.
2 Turn the printer on holding the FEED button, then the self-test will start. The self-test prints the printer setting value and then prints the following, and pauses. (Error LED On)
SELECT MODE BY BUTTON 1. ASCII PRINT 2. ECO MODE 3. PRINTER SETTING 4. HEXADUMP MODE
3 Press the FEED button consecutively (1~4)
1. ASCII PRINT (press the FEED button once)
2. ECO MODE (press the FEED button twice)
Printing test page constructed with ACII code.
Set the ECO mode for saving paper and power. (Default font type, Reduce paper margin, Density)
3. PRINTER SETTING
Set the printer option.
(press the FEED button triple time) (Serial baudrate, Cutting mode, Error beep, Melody)
4. HEXADUMP MODE (press the FEED button quad time)
Printing the HEX value received from the interface
Wait for 5~6 seconds if you want to exit. Printer performs a cutting when exiting this mode
4 The printer is ready to receive data after finishing setting.
12
5. ASCII Print
ASCII PRINT is printing a test page constructed ASCII code. You can able to check the printer works properly with this The ASCII PRINT test automatically ends and cuts the paper after printing the following:
*** Completed *** The printer is ready to receive data as soon as it completes the ASCII PRINT.
6. ECO Mode
After entering the ECO MODE, the list which can select the ECO option will be printed. Similar like Self Test, you can press the FEED button to select a ECO option. Once the input performs properly, the printer shows a result and store.
ECO MODE 1. FONT SETTING 2. LINE SPACE SETTING 3. LINE FEED SETTING 4. BARCODE[1D] HEIGHT 5. DENSITY SETTING
6-1. Font
FONT SETTING menu can be change the Font mapping(FONT A / FONT B). If you did not want other side font, you can disable that. - FONT A : 12x24 - FONT B : 9x17
FONT SETTING 1. FONT A -> A / FONT B -> B 2. FONT A -> B / FONT B -> B 3. FONT A -> A / FONT B -> A 4. FONT A -> B / FONT B -> A
13
6-2. Paper Reduce
Reduce menu (Line space, Line feed, barcode[1D] height) was developed for paper saving.
- Line space "Line space" means the amount of feed when you intentionally generate newlines.
- Line feed "Line feed" means the amount of feed when there is an automatic line break.
- Barcode Height "Barcode Height" means the height of the barcode when creating a onedimensional barcode.
LINE SPACE SETTING 01 NORMAL 02 REDUCE 50% 03 REDUCE 75% 04 REDUCE 90%
LINE FEED SETTING 01 NORMAL 02 REDUCE 50% 03 REDUCE 75% 04 REDUCE 90%
1D BARCODE HEIGHT SETTING 01 NORMAL 02 REDUCE 50% 03 REDUCE 75% 04 REDUCE 90%
6-3. Density
Adjust the print density to save the power consumed by the printer.
SELECT DENSITY 01 NORMAL 02 LOW 03 DARK
14
7. Printer Setting
Change the printer settings. The options below can also be changed via the Memory Saver.
PRINTER SETTING 01 SELECT BAUDRATE 02 SELECT CUTTING MODE 03 SELECT ERROR BEEP OPTION 04 SELECT MELODY OPTION
7-1. Baudrate
After entering the BAUDRATE MODE, the list which can select the BPS will be printed. Similar like Self Test, you can press the FEED button to select a BAUDRATE. Once the input performs properly, the printer shows a result and store. The printer is ready to receive data as soon as it completes the SELECT BAUDRATEMODE.
SELECT BAUDRATE 01 4800bps 02 9600bps 03 19200bps 04 38400bps 05 57600bps 06 115200bps
7-2. Cutter
Set cutter mode.
SELECT CUTTING MODE 01 PARTIAL CUT 02 FULL CUT
7-3. Error Beep
If the cover is open or there is no paper, the error beep function is activated. This option allows you to enable / disable the error beep.
SELECT ERROR BEEP OPTION 01 BEEP ON 02 BEEP OFF
15
7-4. Melody
To DK Port (Cash), Melody box or external buzzer can be connected. You can activate it from the Melody Setting menu, and the melody will operate after the cutting operation. - Melody Box : Melody is fixed and volume can be adjusted. - External Buzzer : 3 types of melody are output according to the Melody Type set-
ting and volume control is not included SELECT MELODY OPTION 01 MELODY SETTING 02 SELECT MELODY TYPE MELODY SETTING 01 MELODY ON AFTER CUTTING 02 MELODY OFF SELECT MELODY TYPE 01 MELODY- 02 MELODY- 03 MELODY-
16
8. Hexadecimal Dump
This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you go into the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands.
To use the hex dump feature, follow these steps 1 Please turn printer off. 2 Please turn printer on while press down "Feed" button. 3 Press the FEED button three times when the Self Test printed. 4 Now printer had entered into Hexa dump mode. 5 Run any software program that sends data to the printer. The printer prints
"Hexadecimal printing mode..." and then all the codes it receives in a two-column format. The first column contains the hecadecimal codes and the second column gives the ASCII characters that correspond to the codes. Hecadecimal Dump 1B 21 00 1B 26 02 40 40 .!..& . @ @ 1B 25 01 1B 63 34 00 1B .%..c4 .. 41 42 43 44 45 46 47 48 ABCDEFGH A period (.) is printed for each code that has no ASCII equivalent. 6 Turn off the printer. 7 Turn on the printer.
17
This product can communicate with other devices via Bluetooth or Wi-Fi communication and cable.
9-1. Bluetooth Connection Optional
1 The Printer can be connected to devices equipped with Bluetooth communication capacity(PDAs, PCs, etc.)
2 Use the Bluetooth connection function supported by the device to connect to the printer.
9-2. Wi-Fi Connection Optional
1 The Printer can be connected to devices equipped with Wi-Fi communication capacity(PDAs, PCs, etc.)
2 Use the Wi-Fi connection function supported by the device to connect to the printer. NOTE Please refer to the configuration manual for details.
18
10. Printer Cleaning
If the interior of the printer is dusty, printing quality can be lowered. In this case, follow the instructions below to clean the printer.
NOTE 1 Make sure to turn the printer power off prior to cleaning 2 Regarding print head cleaning, as the print head is very hot during printing,
turn off the printer power and wait approximately 10 minute before start. 3 When cleaning the print head, take care not to touch the heated part of the
print head. The print head subject to be damaged by static electricity. 4 Take care not to allow the print head to become scratched and /or damaged
in any way.
1 Use an applicator swab moistened with an alcohol solution to clean the print head and remove any dusts.
2 Once the cleaning is completed, insert paper roll into the printer few minutes later and close the printer cover. Preventing Overheating To prevent the motor from overheating, continuous operation of the printer should be 1.5 m or less in print length. Set the pause time for 30 seconds or more than it.
19
11. Specifications
Printing Method
Direct Thermal
Printing Speed
Max. 220 mm/sec
Resolution
180 DPI
Dot Pitch
0.141mm x 0.141mm
Printing Width
Max. 72mm
Number of print columns
Font A - 42 columns / Font B - 56 columns
1D Barcode
2D
EAN-8, EAN-13, Code 39, Code 93, Code 128,ITF, UPC-A, UPC-E, Codabar
PDF 417, QR code, DATA MATRIX
Emulation
ESC/POS Command compatible
Driver
Windows Driver(XP ~, Server2003 ~),
Windows CE & Mobile Driver(CE 4.2 ~, Mobile 5.0 ~), Linux Driver, Mac Driver, OPOS Driver, JavaPOS Driver, iOS SDK, Android(6.0 ~) SDK, Windows SDK, Windows CE SDK, Linux SDK
Sensor
Paper end, Cover open
Paper type
Thermal recipt paper
Width
Max. 83mm
Paper
Thickness
0.05 ~ 0.09mm
Roll Max Diameter Max. 83mm
Roll Core
12.5mm ± 0.5mm
Standard
Interface
Option
TS400 : USB(B type)+Serial(RS-232C_25pin) Built-in TS400EB : USB(B type)+Ethernet Built-in
TS400 :Wi-Fi(802.11a/b/g/n), Bluetooth Ver 4.2(Movon,iOS)
TS400EB : Wi-Fi(802.11a/b/g/n), Bluetooth Ver4.2(Movon,iOS)
20
Cash drawer
Reliability
MCBF TPH Life
Type
Cutter
Life
Paper Thickness
AC Power
DC
Size
Weight
Temperature
Operation Storage
Humidity
Operation Storage
1 circuits(24V, 1A Max.) 60 million lines 160Km Guillotine 2,000,000 cuts 0.06 ~ 0.09mm 100 ~ 240Vac 50/60 Hz 24Vdc / 1.75A 130 x 140 x 154 [W x D x H (mm)] 1.25kg 0 ~ 45 -20 ~ 60 35 ~ 80% 10 ~ 90%
QR Page
21
12. Command List
No.
Command
1 HT
2 LF
3 CR
4 FF
5 CAN
6 DLE EOT
7 DLE ENQ
8 DLE DC4
9 ESC FF
10 ESC SP
11 ESC !
12 ESC $
13 ESC %
14 ESC &
15 ESC *
16 ESC -
17 ESC 2
18 ESC 3
19 ESC =
20 ESC ?
21 ESC @
22 ESC D
23 ESC E
24 ESC G
25 ESC J
26 ESC L
27 ESC M
28 ESC R
29 ESC S
30 ESC T
31 ESC V
32 ESC W
33 ESC
34 ESC a
35 ESC c 3
36 ESC c 4
37 ESC c 5
38 ESC d
39 ESC p
Function Horizontal tab Print and line feed Print and carriage return Print and return to standard mode(in page mode) Cancel print data in page mode Real-time status transmission Real-time request to printer Generate pulse at real-time Print data in page mode Set right-side character spacing Select print mode(s) Set absolute print position Select/cancel user-defined character set Define user-defined characters Set bit-image mode Turn underline mode on/off Select default line spacing Set line spacing Select peripheral device Cancel user-defined characters Initialize printer Set horizontal tab positions Turn emphasized mode on/off Turn double-strike mode on/off Print and feed paper using minimum units Select page mode Select character font Select an international character set Select standard mode Select print direction in page mode Turn 90° clockwise rotation mode on/off Set printing area in page mode Set relative print position Select justification Select paper sensor(s) to output paper-end signals Select paper sensor(s) to stop printing Enable/disable panel buttons Print and feed paper n lines General pulse
REMARKS
22
No.
Command
40 ESC t
41 ESC {
42 FS p
43 FS q
44 GS !
45 GS $
46 GS *
47 GS /
48 GS B
49 GS H
50 GS I
51 GS L
52 GS P
53 GS V
54 GS W
55 GS
56 GS a
57 GS f
58 GS h
59 GS k
60 GS r
61 GS v 0
62 GS w
Function Select character code table Turn upside-down printing mode on/off Print NV bit image Define NV bit image Select character size Set absolute vertical print position in page mode Define downloaded bit image Print downloaded bit image Turn white/black reverse printing mode on/off Select printing position of HRI characters Transmit printer ID Set left margin Set horizontal and vertical motion units Select cut mode and cut paper Set printing area width Set relative vertical print position in page mode Enable/disable Automatic Status Back(ASB) Select font for HRI characters Set bar code height Print bar code Transmit status Print raster bit image Set bar code width
REMARKS
< Add >
1 ESC i
Full cut
2 ESC m
Partial cut
3 FS !
Set print mode(s) for Kanji characters
4 FS &
Select Kanji character mode
5 FS -
Turn underline mode on/off for Kanji character
6 FS .
Cancel Kanji character mode
7 FS 2 c1 d1...dk Define user-defined Kanji characters
8 FS C
Select Kanji character code system
9 FS S 1 2
Set Kanji character spacing
10 FS W
Turn quadruple-size mode on/off for Kanji character
23
13. Utilities
The following utilities and concerned manual can be found on the QR or homepage.
No.
Name
Description
This is a utility that allows you to set printers by
interface.
1
Memory Saver
Detailed settings such as Wi-Fi, Ethernet, and COM
ports can be configured.
With NV Logo Upload running on Windows OS, you can
2 NV Logo Upload upload and remove the bmp file as Logo in the printer's flash memory, and print test is possible.
Download Tool Printer F/W and Font Download are available, and
3
(F/W)
BT, Wi-Fi module F/W Download is supported as an option.
Android Utility It is a utility app that prints text, barcodes, images,
4
(Sewoo M_Utility)
etc. through Bluetooth and Wi-Fi communication, and able to printer settings.
24
14. S/W
We provides SDK, Driver, etc. as follows to respond to various S/W usage environments.
You can download this S/W from the homepage.
No.
Name
Description
1
Windows Driver
This is an install program used to print a POS printer in Windows OS.
2
Linux Driver
This is the Cups Driver used to print a Thermal printer in the Linux environment.
This is a driver that controls POS printers using the
OPOS standard.
3
OPOS Driver
It can be used after initial setting(POS Printer&Cash
Drawer) using the setting tool.
4
JavaPOS Driver
The JavaPOS driver is an interface standard for POS software written in Java.
5
Mac Driver
This is the Cups Driver used to print a Thermal printer in the Mac OS environment.
Android Plugin This is a print service plug-in that allows you to print
6
(Sewoo Print documents, images, and web pages without install-
Service Plugin) ing additional apps.
This is library for communication and data output
with Thermal printer in Windows OS.
7
Windows SDK
Can be used through direct communication and
driver.
8
Android SDK
This is library for communication and data output with Thermal printers in Android OS.
9
iOS SDK
This is library for communication and data output with Thermal printers in iOS.
10
Linux SDK
This is library for communication and data output with Thermal printers in Linux.
25