Assembly and Installation Instructions

Product Overview

• Project Type: New Construction
• Coastal Installation: No
• Product Series: Heritage Big Doors
• Product Type: Multi-Slide Doors
• Frame Configuration: Non-Pocket
• Panel Operation: One-Direction, Two-Direction
• Sill Type: On-Floor Drainage
• Wall Type: Wood or Steel Stud
• Weather Resistant Barrier (House Wrap): Applied After Door Installation

Read these instructions and the Product Safety Information before starting procedure.

For an English version of this guide, visit www.andersenwindows.com

Parts Included

• Panels and Frame Components
• Screw Pack and Hardware

Typical Tools Needed

• Safety Glasses
• Drill/Driver
• Pencil
• Tape Measure
• Caulking Gun
• Utility Knife
• Laser Level
• Rubber Mallet
• Level
• Drill Bit
• Chalk Line Reel
• Carpenter's Square
• Paint Brush
• Protective Gloves
• Suction Grips
• Staple Gun

General Supplies Needed

• Liquid Flashing
• Self-Adhering Flashing Tape
• Low Expanding Foam
• Staples
• Shims
• Sealant
• Weather Resistant Barrier (House Wrap)

Fastener Chart

Installation Fastener Anchoring Requirements

Screw Pack Contents - Fasteners Provided

(Non-Pocketing, One-Direction, Two-Direction On-Floor Drainage Sill, No Insect Screen)

Use the correct fastener driver based on the selected fastener's head type. Size pilot and clearance holes based on the selected fastener's shank diameter as needed.

*Use 300 series stainless steel or ceramic coated fasteners when fastening to treated lumber.

**Follow fastener manufacturer's anchoring recommendations (i.e. spacing, edge distance, hole depth, etc.)

Component Parts Included

Quantity of parts will vary with door configuration.

• 2-Piece Stacking Bracket
• 2-Piece Stacking Bracket Backer Plate
• #10-24 x 1" Phillips Machine Screws
• Bumper
• Single Stacking Bracket
• #8-32 x 3/4" Set Screws

Tools Needed

• 7/32" Drill Bit
• 5/64" Hex Key

Important Safety and Product Information

Signal Word and Consequence

• WARNING: Could Result in Major Injury/Death
• CAUTION: Could Result in Minor Injury
• NOTICE: Could Result in Product or Property Damage
• IMPORTANT: Procedure and Product Information

This is the Safety Alert Symbol ⚠️ used to alert you to potential injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

Read this Important Safety and Product Information completely before starting.

Safety and Product Information Index

• Tools
• Handling
• Installation
• Sealing
• Fastening
• Finishing
• Glass
• Protective Film
• Cleaning
• Use/Operation
• Joining
• Product Information

Leave this installation instruction with the home/building owner.

For additional support or help please go to: help.andersenwindows.com

To configure installation instructions go to: andersenwindows.com/installation

Tools

WARNING: Follow manufacturers' instructions for hand and power tools. Always wear safety glasses. Failure to do so could result in injury, product or property damage.

Handling

WARNING: Windows and doors can be heavy. Use safe lifting techniques and a reasonable number of people with enough strength to lift, carry, and install window and door products. Heavier windows and doors will require mechanical assistance. Failure to do so could result in injury, product or property damage.

WARNING: DO NOT lift or carry window or door by the exterior trim or extension jambs. Doing so could result in injury, product or property damage.

WARNING: Windows, doors, and installation components can have sharp edges. Wear protective equipment when handling. Failure to do so could result in injury.

WARNING: DO NOT drag, rock, cartwheel, or walk windows, doors, sash, or panels across the floor. Doing so could result in product or property damage.

Installation

WARNING: Use caution when working at elevated heights and around window and door openings. Follow the manufacturers' instructions for ladders and scaffolding. Failure to do so could result in injury or death.

WARNING: Support window or door in opening at all times until fully fastened. Failure to do so could result in window or door falling out causing injury, property or product damage.

WARNING: Windows and doors have small parts (e.g. hole plugs, operator spline caps, fasteners, etc.). Small parts if swallowed could pose a choking hazard to young children. Dispose of unused, loose, or easily removed small parts. Failure to do so could result in injury.

Installation (Continued)

NOTICE: Andersen head flashing and installation flanges DO NOT take the place of window and door flashing tape or liquid flashing. Window or door must be properly flashed and sealed with a material compatible sealant for protection against water and air infiltration. Failure to do so could result in product or property damage.

NOTICE: DO NOT set window or door directly on installation flange. Doing so could affect product performance, and could result in product or property damage.

NOTICE: DO NOT set window directly on sill plate. Elevate window with shims under the side jambs. Failure to do so could affect operation and product performance, and could result in product damage.

NOTICE: Window or door must be properly shimmed. Failure to do so could affect operation and product performance, and could result in product damage.

NOTICE: A continuous full perimeter interior seal between window or door frame and opening is required. Failure to do so will affect product performance, and could result in product or property damage.

NOTICE: Protect window and door sills during installation and throughout construction. Failure to do so could result in product damage.

NOTICE: DO NOT remove window or door packaging material until instructed to do so. Doing so could result in product damage.

Fastening

WARNING: Metal fasteners and components could corrode when exposed to preservative-treated or fire-retardant treated lumber. Use approved fasteners and components to fasten window or door. Failure to do so could cause a failure resulting in injury, product or property damage.

WARNING: Fastener must attach to a structural framing member with a 1-1/2" minimum fastener embedment. Failure to do so could result in injury, product or property damage.

WARNING: DO NOT remove screws that attach installation clips or gusset plates to window or door frames. Doing so could result in injury, product or property damage.

NOTICE: Use masonry screws when fastening directly into masonry or through a buck into masonry. Failure to do so could affect product performance, and could result in product or property damage.

NOTICE: DO NOT over drive screws or nails. Doing so could result in product damage.

NOTICE: Fasteners must be attached to a structural framing member. Failure to do so will reduce the structural performance to less than published values and could affect product performance, and could result in product or property damage.

Sealing

CAUTION: Follow instructions of foam, sealant, and flashing manufacturers regarding safety, material application, compatibility, and periodic maintenance for continued weather resistance of their products. Failure to do so could result in injury, product or property damage.

NOTICE: Clean and prepare surfaces receiving sealant following sealant manufacturer's instructions. Failure to do so could result in water infiltration causing product or property damage.

Finishing

NOTICE: DO NOT stain or paint weatherstrip, vinyl, glass, or hardware. Doing so could result in product damage.

NOTICE: Read and follow finish manufacturer's instructions and safety information. Failure to do so could result in product damage.

NOTICE: DO NOT over load brush with stain or paint when finishing. Doing so could allow finish to wick between glass stop or grille, and glass.

NOTICE: Finish all wood surfaces immediately after installation. Unfinished wood will deteriorate, discolor, and could bow or split. Some surfaces are hidden from view.

NOTICE: Some products are shipped unassembled, and it may be more convenient to finish wood surfaces for these products prior to assembly and installation.

Glass

WARNING: Unless specifically ordered, Andersen windows are not equipped with safety glass, and if broken, could fragment causing injury. Many laws and building codes require safety glass in locations adjacent to or near doors. Andersen windows are available with safety glass that could reduce the likelihood of injury when broken. Information on safety glass is available from your local Andersen dealer.

WARNING: Tempered or laminated safety glass is not standard for windows and must be special ordered. Check local building codes for required locations. Failure to do so could result in injury, product or property damage.

NOTICE: DO NOT apply any type of film to insulating glass. Doing so could cause thermal stress conditions and result in glass damage. Shading devices (e.g. insulated coverings, shutters, etc.) could also cause thermal stress and condensation causing deterioration of windows or doors.

NOTICE: DO NOT use sealants on exterior or interior glass surface.

Protective Film

WARNING: DO NOT place suction grips over film seams on glass. Suction grips will not hold if placed over film seam to lift or move window or door. Window or door will fall and could result in injury, product or property damage.

WARNING: DO NOT remove any protective film near flammable materials. Static charge created when removing film can ignite flammable materials or cause a shock. Doing so could result in injury, product or property damage. See warning label on glass.

WARNING: Dispose of protective film immediately after removing. Failure to do so could pose a suffocation hazard to children.

NOTICE: DO NOT remove protective film from glass until after construction is completed. Doing so could allow glass to be damaged.

NOTICE: Remove protective film from non-glass components immediately after installation. Failure to do so could result in product damage.

Cleaning

NOTICE: Acid solutions used for cleaning masonry or concrete will damage all components of window or doors. Protect window or door and follow cleaning product manufacturer's instructions. If acid contacts window or door, wash all surfaces immediately with clean water.

NOTICE: DO NOT use or apply solvents, abrasives, harsh chemicals or cleaners to window or door components. Doing so will result in product damage.

For a list of recommended cleaners go to: andersenwindows.com

NOTICE: DO NOT use metal razor blades to clean glass surface. Glass damage could result.

Use/Operation

WARNING: DO NOT stand in front of or near windows or doors during a storm. Doing so could result in injury. Accessories such as grilles, art glass, and insect screens could dislodge and become airborne if window or door is impacted by wind-borne debris from severe storms or hurricane strength winds. In the event of a storm, remove all accessories from windows or doors and move to a safe location.

WARNING: DO NOT install air conditioner in window. Doing so could result in injury, product or property damage.

WARNING: Wind load brackets must be flipped out when not tilting or cleaning. If wind load brackets are not flipped out, window could blow in resulting in potential injury and/or product damage. [Image showing wind load brackets flipped out and flipped in]

CAUTION: DO NOT attach objects or accessories to window or door except Andersen® products specifically designed for the window or door. Doing so could result in injury, product or property damage.

Joining

WARNING: DO NOT join any window or door, horizontally or vertically, to any window or door not designed for joining. Doing so could result in injury, product or property damage.

WARNING: Joined windows or doors must be individually supported in the opening. Failure to do so could affect operation and product performance, and could result in product or property damage.

Product and General Information

IMPORTANT: Buildings constructed prior to 1978 could contain lead paint which could be disturbed during window or door replacement. For more information on proper management of lead paint, go to: www.epa.gov/lead

IMPORTANT: Instructions may not be right for all installations due to building design, construction materials, or methods used and/or building or site conditions. Consult a contractor or architect for recommendations.

IMPORTANT: Installation flanges may need to be removed for some installations. (e.g. masonry, replacement), or where exterior finish is already applied (e.g. siding, brick veneer, stucco).

IMPORTANT: Installation flange on the window or door alone will not properly flash and seal the window or door.

IMPORTANT: DO NOT remove band, plastic ties, or packing clips from window or door until instructed.

IMPORTANT: DO NOT remove performance (NFRC) label until after final inspection. Doing so could delay final inspection and sign-off by the code official.

IMPORTANT: Check with your local building code official to identify and confirm compliance with local building code requirements.

IMPORTANT: Contact local authorities or waste management company for proper recycling and disposal instructions for removed window or door.

IMPORTANT: For cleaning instructions for window and door components go to: andersenwindows.com.

IMPORTANT: During construction protect products from construction debris, harsh chemical such as brick wash, roof runoff, and cement/masonry which can cause damage to window and door products.

IMPORTANT: Protective film is not present on all windows or doors. Protective film is not a substitute for masking.

IMPORTANT: Remove protective film from glass within six (6) months of installation and when temperature is above 32° F.

IMPORTANT: Remove protective film by peeling from seam or corner. Use a plastic scraper to start if needed.

IMPORTANT: Extension jambs can be factory applied on some windows or field applied prior to installation. DO NOT apply extension jambs prior to window or door installation that will be fastened with installation clips. Doing so could prevent access to installation clips for fastening.

IMPORTANT: For extension jamb application refer to instructions included with part(s) or go to: andersenwindows.com

IMPORTANT: Use painters masking tape for protecting products during construction. Avoid using duct or packaging tapes.

Assembly

Step 1

[Diagram showing head jamb, side jambs, and sill components for a non-thermally controlled frame]

Drill and countersink installation holes 12" from each end, mid point, and evenly spaced every 30". See Site Preparation Guide for installation hole channel location(s).

Step 2

[Diagram showing frame assembly with adhesive liner on side jambs]

IMPORTANT: Make sure weep holes on sill are to the exterior.

IMPORTANT: Make sure the smooth face is to the exterior for non-thermally controlled jambs.

Position Frame components as shown and remove adhesive liner from the gaskets located at the bottom of the side jambs.

Step 3

[Diagram showing frame assembly being fastened]

Verify position of frame components and fasten. See fastener chart for approved fasteners.

Step 4

[Diagram showing sealant being applied to the joint between side jamb and sill]

Apply a continuous bead of sealant to the joint where the side jamb and sill meet as shown.

Installation

Step 1

[Diagram showing checking opening size]

Check that the opening is sized correctly. Correct as needed if opening is more than 1/2" wider or 1/2" taller than door size.

Step 2

[Diagram showing checking opening squareness with diagonal measurements]

Check that the opening is square. The diagonal measurements should be within 1/8".

Step 3

[Diagram showing checking wall depth]

Check that the wall depth will accommodate the jamb depth of the door.

Step 4

[Diagram showing checking opening plumb, level, and square]

Check that the opening is plumb, level, and square to the exterior.

Step 5

[Diagram showing checking floor level]

Check that the floor is level from interior to exterior and left to right in the opening. Correct as needed.

Step 6

[Diagram showing liquid flashing application]

Apply liquid flashing the full depth of the sill at the bottom of the opening as shown.

Step 7

[Diagram showing house wrap application to sides of opening]

Apply house wrap to cover sides of opening as shown.

Step 8

[Diagram showing house wrap application to top of opening]

Apply house wrap to cover top of opening as shown.

Step 9

[Diagram showing self-adhering flashing tape application to sides]

Apply self-adhering flashing tape at sides of opening, over-lapping house wrap and extending onto outermost exterior sheathing surface as shown.

Step 10

[Diagram showing smoothing flashing tape with J-roller]

NOTICE: Make sure there are no wrinkles or voids in flashing during application and overlapping. Failure to do so could result in product or property damage.

Smooth self-adhering flashing tape using a J-roller. as shown.

Step 11

[Diagram showing self-adhering flashing tape application to top]

Apply self-adhering flashing tape at top of opening, overlapping house wrap extending onto outermost exterior sheathing surface as shown.

Step 12

[Diagram showing smoothing flashing tape with J-roller]

NOTICE: Make sure there are no wrinkles or voids in flashing during application and overlapping. Failure to do so could result in product or property damage.

Smooth self-adhering flashing tape using a J-roller. as shown.

Step 13

[Diagram showing marking a reference line for sill edge]

Mark a reference line for the predetermined sill edge.

Step 14

[Diagram showing dry-fitting frame assembly]

Dry fit frame assembly into opening and remove. Correct opening as needed.

Step 15

[Diagram showing sealant application at ends of bottom opening]

Apply sealant liberally at each end of the bottom of the opening as shown.

Step 16

[Diagram showing sealant application beads on bottom opening]

Apply three (3) 3/8" sealant beads full width on the bottom of the opening as shown.

Step 17

[Diagram showing frame centering and weep holes]

NOTICE: Make sure weep holes are to the exterior. Failure to do so could result in product or property damage.

Center the frame in the opening. Make sure weep holes are to the exterior.

Step 18

[Diagram showing shimming at sides and top of door frame]

Shim at the sides and top of the door frame directly behind installation holes.

Step 19

[Diagram showing checking frame plumb, level, and square with shims]

Check that the frame is plumb, level, square and not bowed. Adjust shims as needed until measurements are within 1/8".

Step 20

[Diagram showing drilling pilot holes and fastening]

Drill pilot holes and fasten through the installation holes in the frame. Verify a shim is directly behind every fastener location as shown. See fastener chart for approved fasteners.

Step 21

[Diagram showing cutting shims flush]

Cut shims flush with frame edge. Do not damage frame when cutting shims.

Step 22

[Diagram showing applying low expanding foam]

NOTICE: Do Not overfill with low expanding foam between frame and opening. Doing so will bow jambs and could result in poor operation and product performance.

Apply sealant continuously to the interior and exterior sides and top of the opening as shown using low expanding foam.

Step 23

[Diagram showing applying self-adhering flashing tape to sides]

Apply self-adhering flashing tape at sides over-lapping existing flashing tape and lapping 1/2" onto the edge of the frame as shown.

Step 24

[Diagram showing smoothing flashing tape with J-roller]

NOTICE: Make sure there are no wrinkles or voids in flashing during application and overlapping. Failure to do so could result in product or property damage.

Smooth self-adhering flashing tape using a J-roller as shown.

Step 25

[Diagram showing applying self-adhering flashing tape to top]

Apply self-adhering flashing tape at top over-lapping existing flashing tape and lapping 1/2" onto the edge of the frame as shown.

Step 26

[Diagram showing smoothing flashing tape with J-roller]

NOTICE: Make sure there are no wrinkles or voids in flashing during application and overlapping. Failure to do so could result in product or property damage.

Smooth self-adhering flashing tape using a J-roller as shown.

Step 27

[Diagram showing applying sealant to side jamb and sill joint]

Apply a continuous bead of sealant to the side jamb and sill joint in all channel corners as shown.

Stacking Bracket Application

Important Information Regarding Stacking Bracket(s) Application

See unit to determine if it is standard or thermally controlled. Door configuration will determine the number of Single Stacking Bracket(s) and/or 2-Piece Stacking Bracket(s) that will be applied to door panels AND which door panels the stacking bracket(s) will be applied to. See pages 20 - 22 for door configuration charts and stacking bracket locations.

2-Piece Stacking Bracket Example: 3RS Door Configuration shown

[Diagram showing 2-piece stacking bracket components and placement]

Single Stacking Bracket

[Diagram showing single stacking bracket and its protruding side]

Interlock hook is ALWAYS opposite the protruding side of the stacking brackets.

Single Stacking Bracket(s) Application (if applicable based on door configuration)

[Diagram showing placement of single stacking bracket in channel on side jamb]

Position single stacking bracket in channel on side jamb, 1" from top.

[Diagram showing fastening single stacking bracket with set screws and applying bumper]

Interior Side Up

Top Rail

Bottom Rail

2-Piece Stacking Bracket(s) Application (if applicable based on door configuration)

[Diagram showing positioning 2-piece stacking bracket next to bumper]

Position 2-piece stacking bracket next to bumper.

[Diagram showing removing bumper]

Remove bumper.

[Diagram showing inserting 2-piece stacking bracket backer plate and aligning holes]

Insert 2-piece stacking bracket backer plate inside the end of panel stile as shown, aligning drilled holes in panel stile with holes in backer plate.

[Diagram showing drilling marked holes]

Mark holes.

[Diagram showing drilling with 7/32" drill bit]

Drill marked holes using 7/32" drill bit.

[Diagram showing fastening 2-piece stacking bracket plate and backer plate]

Fasten 2-piece stacking bracket plate and backer plate using #10-24 x 1" Phillips machine screws.

[Diagram showing reapplying removed bumper]

Reapply Removed bumper.

Multi-Slide Door Panel Configurations

One-Direction Panel Operation

Single Stacking Bracket and 2-Piece Stacking Bracket Locations (Thermally Controlled)

[Diagrams showing bracket locations for various configurations: 2RS (2X0), S2L (02X), 3RS (3X0), S3L (03X), 4RS (4X0), S4L (04X), 5RS (5X0), S5L (05X), 6RS (6X0)]

Single Stacking Bracket Locations (Non-Thermally Controlled)

[Diagrams showing bracket locations for various configurations: 2RS (2X0), S2L (02X), 3RS (3X0), S3L (03X), 4RS (4X0), S4L (04X), 5RS (5X0), S5L (05X), 6RS (6X0)]

Two-Direction Panel Operation

Single Stacking Bracket and 2-Piece Stacking Bracket Locations (Thermally Controlled)

[Diagrams showing bracket locations for various configurations: S2L-2RS (04X0), S3L-3RS (06X0), S4L-4RS (08X0)]

2-Piece Stacking Bracket Locations (Non-Thermally Controlled)

[Diagrams showing bracket locations for various configurations: S2L-2RS (04X0), S3L-3RS (06X0), S4L-4RS (08X0)]

Panel Installation

Step 29

Install panels from the exterior

One-Direction Panel Operation

[Diagram showing installation of a single panel]

Install lead panel using panel identification for placement into interior most track. Repeat on opposite side for doors with two-direction panel operation.

Two-Direction Panel Operation

[Diagram showing installation of multiple panels]

Install lead panel using panel identification for placement into interior most track. Repeat on opposite side for doors with two-direction panel operation.

Step 30

One-Direction Panel Operation

[Diagram showing sliding lead panel into side jamb]

Slide lead panel into side jamb as shown.

Two-Direction Panel Operation

[Diagram showing sliding lead panels to midpoint]

Slide lead panels to midpoint as shown.

Step 31

Install panels from the exterior

One-Direction Panel Operation

[Diagram showing installation of intermediate panels]

Install intermediate panels using panel identification for placement. Overlap panels as they are installed as shown.

Two-Direction Panel Operation

[Diagram showing installation of intermediate panels]

Install intermediate panels using panel identification for placement. Overlap panels as they are installed as shown.

Step 32

Install panels from the exterior

One-Direction Panel Operation

[Diagram showing installation of stationary panel(s) into exterior track]

Install stationary panel(s) into the exterior most track.

Two-Direction Panel Operation

[Diagram showing installation of stationary panel(s) into exterior track]

Install stationary panel(s) into the exterior most track.

Step 33

[Diagram showing removing panel adjustment hole plugs]

Remove panel adjustment hole plugs.

Step 34

NOTICE: DO NOT use a drill/driver to adjust rollers. Doing so could result in product damage.

One-Direction Panel Operation

[Diagram showing adjusting rollers to lower panel]

To Lower Panel - Turn counterclockwise

Two-Direction Panel Operation

[Diagram showing adjusting rollers to raise panel]

To Raise Panel - Turn clockwise

Lift operating panels and adjust rollers until panel(s) are elevated from sill 1/8", panels are level, and reveals are equal. Replace the panel adjustment hole caps.

Step 35

One-Direction Panel Operation

[Diagram showing positioning and fastening lock keeper]

Position and fasten Lock Keeper in head jamb through predrilled holes.

Two-Direction Panel Operation

[Diagram showing positioning and fastening lock keeper]

Position and fasten Lock Keeper in head jamb through predrilled holes.

Step 36

One-Direction Panel Operation

[Diagram showing closing and locking door, seating interlocks]

Close and lock the door. Fully seat all panel interlocks by pushing them towards the stationary panel(s).

Two-Direction Panel Operation

[Diagram showing closing and locking doors, seating interlocks, sliding stationary panels]

Close and lock the door. Fully seat all panel interlocks by pushing them towards the stationary panel(s). Slide stationary panel(s) fully into side jamb.

Step 37

[Diagram showing checking bumper application on panel corners]

Panel shown uninstalled for clarity.

Check that bumpers are applied to all visible panel corners.

Step 38

One-Direction Panel Operation

[Diagram showing predrilling and fastening through side jamb weatherstrip track]

Predrill and fasten through side jamb weatherstrip track into stationary panel(s) using stationary panel screws, 6" from top and bottom and at midpoint as shown. See fastener chart for approved fasteners.

Two-Direction Panel Operation

[Diagram showing predrilling and fastening through side jamb weatherstrip track]

Predrill and fasten through side jamb weatherstrip track into stationary panel(s) using stationary panel screws, 6" from top and bottom and at midpoint as shown. See fastener chart for approved fasteners.

Installation is complete.