BOSCH NDM-7703-A FLEXIDOME multi 7000i Outdoor 4-Sensor Network Dome Camera Instruction Manual

Instruction Manual for BOSCH models including: NDM 7702 A, NDM 7703 A, NDM 7703 A FLEXIDOME multi 7000i Outdoor 4-Sensor Network Dome Camera, FLEXIDOME multi 7000i Outdoor 4-Sensor Network Dome Camera, Outdoor 4-Sensor Network Dome Camera, Network Dome Camera, Camera

BDL IM FLEXIDOME multi 7000i 01 enUS

FLEXIDOME multi 7000i

Table of contents | en. 3. Bosch Security Systems B.V.. Installation manual. 2021-03 | 01 |. Table of contents. 1. Safety. 5. 1.1. Safety message explanation. 5. 1.2.

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FLEXIDOME multi 7000 Installation Manual enUS 84181096587 2021-05-10-192422

FLEXIDOME multi 7000i
NDM7702A | NDM7703A

Installation manual

FLEXIDOME multi 7000i

Table of contents

1 1.1 1.2 1.3 1.4 2 3 3.1 3.2 3.3 3.4 4 4.1 4.2 4.3 4.4 5 5.1 5.1.1 5.1.2 5.2 5.2.1 5.2.2 5.2.3 5.2.4 5.3 5.3.1 5.3.2 5.3.3 5.3.4 5.4 5.5 6 6.1 6.2 6.2.1 6.2.2 6.3 6.4 7 7.1 7.2 7.3 8 8.1 8.2 8.3 9

Safety Safety message explanation Safety precautions Important safety instructions Notices Short information System overview Product description Intended use Using the camera Operation with external systems Planning information Unpacking Parts included Preparation Network and PoE+ Installation Installing the mounting plate Installing the mounting plate without conduit Installing the mounting plate with conduit (NDA-7051-CA) Installing the camera base Before the installation Installation steps Wiring the camera base Connecting a wireless USB dongle Setting the position of each of the four lenses Panning each of the four lenses over the ring Tilting each of the four lenses Rotating each of the four lenses Rolling each of the four lenses Installing the camera dome cover Optional mounting accessories Configuration Bosch Project Assistant Browser connection Establishing the network Protected network Bosch Video Client Video Security Client Troubleshooting Resolving problems Testing the network Customer service Maintenance Cleaning Repair Reset Decommissioning

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5 5 5 5 6 7 8 8 9 9 9 10 10 10 11 11 12 12 13 13 15 15 16 20 22 22 23 23 24 25 25 26 30 30 30 30 30 30 31 32 32 32 33 34 34 34 34 36
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4 en | Table of contents

9.1 9.2 10 10.1 10.2

Transfer Disposal Technical data Dimensions Specifications

FLEXIDOME multi 7000i
36 36 37 37 37

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Safety | en 5

1
1.1

Safety
Read, follow, and retain for future reference all of the following safety instructions. Follow all warnings before operating the device.
Safety message explanation
In this manual, the following symbols and notations are used to draw attention to special situations:
Danger! Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Warning!

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

!
i
1.2
!
1.3

Caution! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
Notice! Indicates a situation which, if not avoided, could result in damage to the equipment or environment, or data loss.
Safety precautions
Caution! Installation should only be performed by qualified service personnel in accordance with the National Electrical Code (NEC 800 CEC Section 60) or applicable local codes.
Important safety instructions
To clean the device, do not use liquid cleaners or aerosol cleaners. Do not install the device near any heat sources such as radiators, heaters, stoves, or
other equipment (including amplifiers) that produce heat. Do not spill liquids on the device before installation is completed. Take precautions to protect the device from power and lightning surges. Adjust only those controls specified in the operating instructions. Operate the device only from the type of power source indicated on the label. Unless qualified, do not attempt to service a damaged device yourself. Refer all servicing
to qualified service personnel. Install in accordance with the manufacturer's instructions in accordance with applicable
local codes. Use only attachments/accessories specified by the manufacturer. Protect all connection cables from possible damage, particularly at connection points.

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6 en | Safety
1.4

FLEXIDOME multi 7000i
Notices
UL Disclaimer Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in Standard(s) for Safety for Information Technology Equipment, UL 60950-1, UL 62368-1, UL 60950-22. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING-RELATED FUNCTIONS OF THIS PRODUCT.
FCC statement (USA) 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may
cause undesired operation. 2. Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
FCC suppliers Declaration of Conformity FLEXIDOME multi 7000i: NDM-7702-A, NDM-7703-A
Responsible party Bosch Security Systems Inc 130 Perinton Parkway 14450 Fairport, NY, USA www.boschsecurity.us
IC statement (Canada) This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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Short information | en 7

Short information

This manual has been compiled with great care and the information it contains has been thoroughly verified. The text was correct at the time of publication, however, the content can change without notice. Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between this manual and the product described.

Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly.

More information For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com.

https://www.boschsecurity.com/xc/en/product-catalog/

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3
3.1

System overview
Product description
The FLEXIDOME multi 7000i camera is built for high-quality performance, featuring four independent imagers with motorized zoom/focus lenses. It helps to simplify installation and lower costs while maintaining flexibility in coverage. With four scenes simultaneously in a single camera, it is perfect for wide area coverage, traffic intersections and building corners. When the lenses are tilted at the right angle, the camera can even cover an area up to full 360°. Additionally, the zoom capability allows the camera to obtain detailed coverage for more distant areas.
Product overview

2 3 4
5

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1 Mounting plate 3 LED 5 8-pin Audio and I/O connector 7 Camera dome cover LED overview LED behavior Red LED lights up Red LED flashes
Green LED lights up

2 Reset button 4 USB-C port 6 Microphone
Description Startup is in progress. The unit is faulty, for example following failed firmware upload. Refer to Resolving problems, page 32. The unit is switched on and startup is completed.

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3.2 3.3 3.4

LED behavior Green LED flashes

Description Video connection is active.

Intended use
The camera is designed to be integrated in professional IP video surveillance solutions as a surveillance camera. Installation, commissioning and operation of the camera shall be carried out by trained professionals only. The use of surveillance cameras is restricted by national laws and regulations. Use the camera accordingly.
Using the camera
To access the features of the camera, use a web browser. The browser provides live viewing of the camera streams in the interface window, and also allows you to access and change the extensive list of settings and parameters for camera configuration. Refer to the software manual for more information on the browser interface. The camera recording and storage functions include local alarm recording and recording to iSCSI-based systems. The camera can also use the Bosch Video Recording Manager (VRM) to control recording and storage. Integration with the many Bosch recording solutions is seamless.
Operation with external systems
The web browser is the most direct way of using the camera, however, the Bosch download store provides several other free applications (listed below) for viewing and controlling the camera.
Download store Download the latest applications and firmware from: http://downloadstore.boschsecurity.com/
Configuration Manager Use the Configuration Manager application to configure general Video Client settings like the default path for workstation recording or the use of an IntuiKey keyboard. If you decide to work with a pre-configured monitoring system, use the Configuration Manager application to set up your monitoring system: Easily configure basic system settings with the integrated configuration wizard Manage user groups and rights Add devices to your system and arrange them in groups
Video Security Client The Video Security Client is a free, easy-to-use video-surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports up to 16 cameras. The Video Security Client has extensive dewarping capabilities and can be used for client-side dewarping as well as for viewing the available modes.
Bosch Video Client The Bosch Video Client is a free Windows application to view, operate, control, and administer surveillance cameras and installations at remote locations. It offers a user-friendly interface for easy live viewing of multiple cameras, playback, forensic search and export.

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4
4.1
4.2

Planning information
Unpacking

This equipment should be unpacked and handled with care. If an item appears to have been damaged in shipment, notify the shipper immediately. Verify that all parts are included. If any items are missing, notify your Bosch Security Systems sales or customer service representative. The original packaging is the safest container in which to transport the unit and can be used if returning the unit for service.
Parts included

Quantity Component

Mounting plate

Camera base

Camera dome cover

TR20 Allen key

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8-pin Audio and I/O connector

2-pin power connector

RJ-45 punch-through aid

M20 rubber grommets

Quick installation guide

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Quantity Component

Safety information

Planning information | en 11

Installer UX labels

4.3
4.4
i

Preparation
Before installation, prepare and plan the installation process and materials needed. Pre-requisites Remove the components from the box. Make sure that all parts are included and are not
damaged. The necessary material and equipment:
4 screws M4 or M5 and mounting plugs M4 or M5 are necessary. For installation with conduit, 5 screws M4 or M5 and mounting plugs M4 or M5 are necessary.
Appropriate size power drill. Screwdriver and bit holder for TR20 bit, or use the provided TR20 Allen key. Standard micro SD card (optional)
Note: Bosch recommends the use of industrial micro SD cards with health monitoring. Wireless USB dongle for wireless commissioning (optional) - available mid of 2021.
Network and PoE+
Notice! Use only PoE+ IEEE 802.3at Type 2, Class 4 approved devices.
Power-over-Ethernet Plus (PoE+) can be connected at the same time as a 24V AC power supply. If auxiliary power (24V AC) and PoE+ is applied simultaneously, the camera draws its power from PoE+ by default, and seamlessly switches to auxiliary input if PoE+ fails. When PoE+ returns, the camera seamlessly switches back to PoE+ as its default power source. Cables For cable requirements, refer to Wiring the camera base, page 20.

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Installation

5.1

Installing the mounting plate

The mounting plate is used to fix the camera to a flat surface. It offers different holes and slots for a variety of fixing options.

1 2

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1 PIP Mounting holes for installation with NDA-7051-PIPW. Required screws are provided with NDA-7051-PIPW.

2A Mounting holes for 4 in. or 4S electrical box installation. There are four mounting holes available on the mounting plate, but you need only two for the installation. You can install the mounting plate in different orientations.

3B Mounting holes for standard wall or ceiling installation. Use four screws. If required, use plugs (for concrete walls/ceilings).

4C Mounting holes for double gang box installation. Align the mounting plate with the four screw holes in the electrical gang box.

5D Mounting holes for single gang box. Align the two slotted holes on the mounting plate with the two screw holes in the electrical gang box.

Installation options The camera has two configurations for surface mounting: Refer to Installing the mounting plate without conduit, page 13, if the wires are not on
the outside of the surface. Refer to Installing the mounting plate with conduit (NDA-7051-CA), page 13, if the wires
are on the outside of the surface. Additionally, the camera can cover various mounting options when combined with the available accessories. Refer to Optional mounting accessories, page 26 for the available

accessories.

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Notice!

The plugs and screws for surface mounting are not supplied with the camera.

5.1.1

Installing the mounting plate without conduit
1. Remove the mounting plate from the box. 2. Position the mounting plate with the center hole on top of the cable exit on the surface,
and mark the positions of the screw holes on the surface. For standard installation, use the mounting holes marked with a B on the mounting plate. For a different installation, for example for an installation on an electrical box, use different mounting holes. For more information, refer to Installing the mounting plate, page 12.

5.1.2

3. Drill the 4 holes with the appropriate diameter drill to support your 5-6 mm (0.2 in.) screws and plugs.
4. Install 4 plugs in the holes. 5. Put the cable through the center hole of the mounting plate. 6. Attach the mounting plate to the surface with 4 screws. Tighten the screws between 4
and 7 Nm (3 and 5.2 lbfft).
Installing the mounting plate with conduit (NDA-7051-CA)
For installation with conduit, use the NDA-7051-CA Conduit adapter M25 (sold separately). NDA-7051-CA contains 5 conduit adapters. Use one conduit adapter per camera. 1. Remove one conduit adapter from the box. 2. Mark the position of the hole on the surface. 3. Drill the hole with the appropriate diameter drill. 4. Install a plug in the hole.

5. Put the cable through the hole of the conduit plate.

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6. Attach the conduit plate with the conduit plate adapter to the surface with a 5-6 mm (0.2 in.) screw.
7. Remove the mounting plate from the box. 8. Mark the positions of the holes on the surface. The mounting plate has only one side
available for the conduit. Make sure to position it accordingly. For standard installation, use the mounting holes marked with a B on the mounting plate. For a different installation, for example for an installation on an electrical box, use different mounting holes. For more information, refer to Installing the mounting plate, page 12.

9. Drill the 4 holes with the appropriate diameter drill to support your 5-6 mm (0.2 in.) screws and plugs.
10. Install 4 plugs in the holes. 11. Attach the mounting plate to the surface with 4 screws. Tighten the screws between 4
and 7 Nm (3 and 5.2 lbfft).

12. Install the conduit cover on the conduit plate with the bolt. Tighten the screw between 1.4 and 2 Nm (1 lbfft and 1.5 lbfft) with the TR20 Allen key.

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5.2
5.2.1

Installing the camera base
Before the installation
1. Remove the camera base from the box. 2. If the installation of the mounting plate was done with the conduit, remove the door on
the camera base as shown in the image. Keep the screw and lid.

Local storage

Notice!

Bosch recommends the use of industrial micro SD cards with health monitoring.

1. If necessary, install a micro SD card in the micro SD slot. 2. Press the micro SD card firmly until it latches into place in the slot. 3. To remove the card, press it into the slot until it unlatches again. Then, remove it from the
SD slot.

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Grounding

Warning!

Trained electricians only!

Work at electric appliances must only be carried out by qualified technicians.

To ground the camera: 1. Remove the screw from the bottom of the camera base. 2. Install the ring terminal (not supplied with the camera) on the screw. 3. Hold the camera base and attach the screw with the grounding cable.

5.2.2

0.07 inch
Installation steps
1. Put the cord of the camera base through the hook on the mounting plate to secure the camera base during installation.

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2. Put the RJ-45 punch-through aid on the network cable.
3. Remove the tubes from the M20 rubber grommets. 4. Put one M20 rubber grommet on the edge of the RJ-45 punch-through aid.

5. Pull the RJ-45 punch-through aid together with the network cable connector through the M20 rubber grommet. Leave about 13 cm (5 in.) between grommet and end of the cable.
6. Remove the RJ-45 punch-through aid.

7. Put the other M20 rubber grommet on the edge of the auxiliary connections cable. Leave at least 5 cm (2 in.) between grommet and end of the cable.
8. Slightly pull back the M20 rubber grommets on both cables to make sure that the grommet sleeve faces the source of the cables.

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9. Put the network cable through the network cable inlet. 10. Put the auxiliary connections cable through the other cable inlet.

11. Fix the M20 rubber grommets in both cable inlets to make sure that the cable inlets are firmly closed.

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12. If required, do a loop with the cable on the hooks of the mounting plate.

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13. Position the camera base on the mounting plate, so that the screw holes of camera base and mounting plate match. Slightly press the camera base onto the mounting plate until you hear/feel a click. Make sure that the camera base is secured.

14. Tighten the 4 captive screws of the screw holes in the camera base between 4 and 7 Nm (3 and 5.2 lbfft).

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5.2.3

TR20
Wiring the camera base
Network connection 1. Connect the network cable to the network connector.

Auxiliary connections - power connection

Notice!

IP66 water/dust protection For IP66 water/dust protection, use cables with a diameter of at least 5 mm.

Notice!

IP66 water/dust protection If you split up the auxiliary connections into two cables before routing them through the M20

rubber grommet, the camera loses the IP66 water/dust protection. Route only one cable

through the M20 rubber grommet to keep the IP66 water/dust protection.

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Notice!

If PoE+ is not available, use a 24V AC power supply.

1. Remove 8 mm (0.3 in.) of the power wires insulation. 2. Connect the power wires to the 2-pin power connector. 3. Connect the 2-pin power connector to the power connector of the camera base.

8 mm (0.3")
24 VAC
Auxiliary connections - audio and alarm connection 1. Remove 7 mm (0.28 in.) of the audio and alarm wires insulation. 2. Connect the audio and alarm wires to the 8-pin Audio and I/O connector.

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5.2.4

7 mm (0.28")

Audio

Alarm

GND

OUT

GND

OUT

Connecting a wireless USB dongle
The camera is equipped with a USB-C port for a wireless USB dongle (sold separately, available mid of 2021), so that you can easily perform the initial configuration wirelessly. Using a mobile device with the Bosch Project Assistant app, you can do initial set-up and lens zoomfocus to find the right scene. 1. Connect the wireless USB dongle with a cable to the USB-C port on the camera base.

USB-C

5.3
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For more information on Bosch Project Assistant, refer to Bosch Project Assistant, page 30.
Setting the position of each of the four lenses
You can set the position of each multi-imager lens individually to achieve maximum flexibility. You can do the following 4-axis lens adjustments: 1. Panning each of the four lenses over the ring, page 23: 0º to 360º 2. Tilting each of the four lenses, page 23: 0º to 105º 3. Rotating each of the four lenses, page 24: -20º to 20º 4. Rolling each of the four lenses, page 25: -90º to 90º

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Installation | en 23
3

5.3.1

Panning each of the four lenses over the ring
1. Pan each of the four lenses to set the position that you need. You can pan 0° to 360° over the integrated transportation ring in the camera.
360º

2. To set the camera in an optimal 360° overview position, pan each of the four lenses so that the white triangle icons match the screws. For an optimal 360° overview position, you also need to tilt the lenses at least 20° to have overlapping images. Refer to Tilting each of the four lenses, page 23.

5.3.2

Tilting each of the four lenses
1. Tilt the each of the four lenses to set the position that you need. You can tilt 0° to 105°.
0º ~ 105°

x2
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2. To set each of the four lenses at 0° tilting, which means that the lens captures an image at 90° to the mounted surface, make sure that the white dot in the middle of the larger lens holder meets the edge of the smaller lens holder.

3. Do not tilt each of the four any further than until the two white dots on the edges of the lens holders meet. If you tilt any further, you might see a partly blurry image. Use this position only in specific use cases or when you need the lens to fully zoom in.

5.3.3
i

4. To obtain 360° overlapping images, make sure to have a tilt angle from the ceiling of at least 20° up to 62°: 20°: bottom half of the images shows overlap 62°: full 360° overview with side by side overlap and without blind spots
Rotating each of the four lenses
1. Rotate each of the four lenses on the camera base to set the position that you need. You can rotate -20º to 20º.
Notice! Mechanically, each of the four lenses rotates -45º to 45º, but doing so will prevent you from closing the camera dome cover. Do not rotate more than -20º to 20º.
-20º ~ 20°

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x2
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2. To set the camera in an optimal 360º overview position, rotate each of the four lenses so that the white triangle icons match.

5.3.4

Rolling each of the four lenses
1. Roll each of the four lenses to set the position that you need. You can roll -90º to 90º.
-90º ~ 90º
TOP
2. To set the image straight, make sure that the tree icon on the lens is leveled horizontally.

i
5.4

Notice! Do not roll the lens more than 90º. To prevent damage, do not push it beyond the lens stop.
Installing the camera dome cover
1. Position the camera dome cover on the camera base, so that the triangle icons on the camera base and on the camera dome cover match.
2. Tighten the 4 captive screws of the screw holes in the camera dome cover between 4 and 7 Nm (3 and 5.2 lbfft).

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TR20

3. Remove the protective cover from the bubble.

5.5

Optional mounting accessories

NDA-7051-PIPW

Pendant interface plate.

NDA-7051-CA

Conduit adapter M25 (5 pieces).

NDA-U-WMT

Universal wall mount for dome cameras, white.

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NDA-U-PMT NDA-U-PMTE NDA-U-PMTS NDA-U-PSMB NDA-U-PMAS NDA-U-PMAL NDA-U-RMT

Universal pipe mount for dome cameras, 31 cm, white.

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Extension for universal pipe mount, 50 cm, white.

Universal pendant pipe mount for dome cameras, 11 cm (4"), white.
Surface mount box (SMB) for wall mount or pipe mount.

Universal pole mount adapter, white; small.

Universal pole mount adapter, white; large.

Universal roof mount for dome cameras, white.

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NDA-U-PA0 NDA-U-PA1 NDA-U-PA2 NDA-U-WMP VG4-SFPSCKT SFP-2 SFP-3

Surveillance cabinet, 24 VAC input, 24 VAC output, IP66.

FLEXIDOME multi 7000i

Surveillance cabinet, 100 120 VAC 50/60 Hz input, 24 VAC output, IP66.
Surveillance cabinet, 230 VAC input, 24 VAC output, IP66.

Back plate for universal wall mount, corner mount and pole mount, white, IP66.
Ethernet media converter video transmitter/data receiver fiber optic kit.
SFP Fiber Optic Module, 2 km (1.2 miles), 2 LC connectors. Multi-mode. 1310 mm.
SFP Fiber Optic Module, 20 km (12.4 miles), 2 LC connectors. Single-mode. 1310 nm.

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SFP-25 SFP-26 NDA-U-PMTG NDA-U-WMTG NPD-6001B

SFP Fiber Optic Module, 2 km (1.2 miles), 1 SC connector. Multi-mode. 1310/1550 nm.
SFP Fiber Optic Module, 2 km (1.2 miles), 1 SC connector. Multi-mode. 1550/1310 nm.
Universal pipe mount, compatible with gang box installation for fixed dome cameras only, white.
Universal wall mount, compatible with gang box installation for fixed dome cameras only, white.
60 W indoor midspan for cameras without illuminators.

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NPD-3001-WAP

Bosch camera portable and wireless installation tool. Provides PoE only.

Wireless USB dongle (available mid of 2021)

Wireless USB dongle for wireless commissioning with USB-C cable.

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6
6.1

Configuration
Bosch Project Assistant
If you have connected a wireless USB dongle, you can use the Bosch Project Assistant app on a mobile device (iOS, Windows, or Android) to perform the initial configuration wirelessly. 1. Download the Project Assistant app.

2. Do the necessary steps to configure the device. Use the step-by-step instructional video for help.

6.2
6.2.1
6.2.2
6.3
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For more information on connecting a wireless USB dongle, refer to Connecting a wireless USB dongle, page 22.
Browser connection
A computer with a web browser (Google Chrome, Microsoft Edge, or Mozilla Firefox) is used to receive live images, control the unit, and replay stored sequences. The unit is configured over the network using the browser.
Establishing the network
The unit must have a valid IP address to operate on your network and a compatible subnet mask. By default, DHCP is pre-set at the factory to On plus Link-Local so a DHCP server assigns an IP address or, if no DHCP server is available, a link-local address (auto-IP) is assigned within the range 169.254.1.0 to 169.254.254.255. You can use the Configuration Manager to find the IP address. Download the software from http://downloadstore.boschsecurity.com. 1. Start the Web browser. 2. Enter the IP address of the unit as the URL. 3. During initial installation, confirm any security questions that appear.
Protected network
If a RADIUS server is used for network access control (802.1x authentication), the unit must be configured first. To configure the unit, connect it directly to a computer using a network cable and configure the two parameters, Identity and Password. Only after these have been configured can communication with the unit via the network occur.
Bosch Video Client
The Bosch Video Client is a free Windows application to view, operate, control, and administer surveillance cameras. It can be downloaded from:

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Configuration | en 31

6.4

http://downloadstore.boschsecurity.com/ The Configuration Manager, which is part of the Video Client, is a useful tool for locating the IP addresses of cameras in your network. Refer to the relevant Operation Manual for more information.
Video Security Client
Video Security Client The Video Security Client is a free, easy-to-use video-surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports up to 16 cameras. The Video Security Client has extensive dewarping capabilities and can be used for client-side dewarping as well as for viewing the available modes.

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32 en | Troubleshooting

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7
7.1
7.2

Troubleshooting
Resolving problems

The following table is intended to help identify the causes of malfunctions and correct them where possible.

Malfunction Unit does not operate.

Possible causes Power failure.

Solution
Check power supply. Check if PoE+ or 24 V auxiliary input is used.

Faulty cable connections.

Check all cables, plugs, contacts and connections.

No connection established, no image transmission.

Incorrect unit configuration.

Check all configuration parameters (reset to factory default if necessary).

Faulty installation.

Check all cables, plugs, contacts and connections.

Wrong IP address.

Check the IP addresses (ping).

Faulty data transmission within Check the data transmission

the LAN.

with ping.

The maximum number of connections has been reached.

Wait until there is a free connection and call the transmitter again.

The unit is not operational after a firmware upload.

Power failure during programming by firmware file.
Incorrect firmware file.

Have the unit checked by Customer Service and replace if necessary.
Enter the IP address of the unit followed by /main.htm in your Web browser and repeat the upload. Only use CPP14 firmware files.

Web browser contains empty fields.

Active proxy server in network.

Create a rule in the local computer's proxy settings to exclude local IP addresses.

Testing the network
The ping command can be used to check the connection between two IP addresses. This allows testing whether a device is active in the network. 1. Open the DOS command prompt. 2. Type ping followed by the IP address of the device. If the device is found, the response appears as "Reply from ... ", followed by the number of bytes sent and the transmission time in milliseconds. Otherwise, the device cannot be accessed via the network. This might be because:

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Troubleshooting | en 33

7.3

The device is not properly connected to the network. Check the cable connections in this case.
The device is not correctly integrated into the network. Check the IP address, subnet mask, and gateway address.
Customer service
If a fault cannot be resolved, please contact your supplier or system integrator, or go directly to Bosch Security Systems Customer Service. The version numbers of the internal firmware can be viewed on a service page. Please note this information before contacting Customer Service. 1. In the address bar of your browser, after the unit IP address, enter: /version
for example: 192.168.0.80/version 2. Write down the information or print out the page.

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34 en | Maintenance

FLEXIDOME multi 7000i

8
8.1
!

Maintenance
Cleaning
Bubble Cleaning If cleaning the bubble is required, use the following procedures and comply with all the warnings listed below.
Cleaning the Bubble Interior The extremely soft interior surface should not be cleaned by rubbing or dusting with a cloth. Use clean dry compressed air, preferably from a spray can, to remove any dust from the interior surface.
Warning! Do not use alcohol-based solutions to clean the polycarbonate bubble. This will cause the polycarbonate to cloud and over time cause stress aging, which makes the bubble brittle.

8.2 8.3

Cleaning the Bubble Exterior The exterior of the polycarbonate bubble is hard coated for extra protection. If cleaning becomes necessary, only use cleaning solutions and cloths suitable for cleaning safety glass lenses. Dry the bubble thoroughly with a dry nonabrasive cloth to prevent water spots. Never scrub the bubble with any abrasive material or cleaners. Bosch recommends cleaning the exterior of the bubble with NOVUS "No. 1" Plastic Clean & Shine (or equivalent), according to manufacturer's instructions. Refer to www.novuspolish.com to order or to find a local distributor.
Cautions Do Not clean bubbles in the hot sun or on very hot days. Do Not use abrasive or highly alkaline cleaners on the bubble. Do Not scrape the bubble with razor blades or other sharp instruments. Do Not use Benzene, Gasoline, Acetone, or Carbon Tetrachloride on the bubble.
Lens cleaning It is important to keep the lens clean to ensure optimum performance. Dust, grease, or fingerprints should be removed from the lens surface. When cleaning the lens, take extra care not to damage the special coating used to reduce light reflections. Remove dust with a blower-brush or grease-free soft brush. Wipe water drops off the lens with a clean soft lint-free cloth and dry the lens surface. Use special lens cleaning paper or cloth treated with lens cleaning fluid to gently wipe off
any remaining dirt (wipe spirally from the lens center towards the edge).
Repair
The unit does not contain any user-serviceable parts. Refer all repairs to suitable qualified specialists.
Reset
To reset the camera to factory settings: 1. Remove the camera dome cover from the camera base. 2. Press the reset button on the camera base.

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Maintenance | en 35

3. Re-attach the camera dome cover onto the camera base.

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36 en | Decommissioning

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9
9.1
9.2

Decommissioning
Transfer
The device should only be passed on together with this Installation manual.
Disposal
Old electrical and electronic equipment
This product and/or battery must be disposed of separately from household waste. Dispose such equipment according to local laws and regulations, to allow their reuse and/or recycling. This will help in conserving resources, and in protecting human health and the environment.

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Technical data

10.1

Dimensions

219.9 (8.7)

Technical data | en 37

37 (1.5) 55 (2.2) 110.9 (4.4)

10.2

175.3 (6.9) Dimensions in mm (in.)
Specifications
Power Input voltage
Power Consumption (typical / maximum)

30 W (according to PoE+ IEEE 802.3at Type 2, Class 4) 24 VAC ±10% PoE+ and auxiliary power can be connected simultaneously for redundant operation
PoE+: 18.02 W 24 VAC: 1.1 A / 16.0 W

Sensor Sensor type Effective pixels (12 MP) Effective pixels (20 MP)

4x 1/2.7inch CMOS 4x 2048 (H) x 1536 (V) 4x 2592 (H) x 1944 (V)

Sensitivity

Measured according to IEC 62676 Part 5 (1/25, F1.9)

Color

0.091 lx

Mono

0.012 lx

Dynamic range High Dynamic Range

120 dB WDR

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FLEXIDOME multi 7000i

Dynamic range
HDR Measured according to IEC 62676 Part 5

105 dB WDR

Optical

Lens

3.7 - 7.7 mm F1.9

Adjustment

Motorized zoom/focus

Day/Night

Switchable IR-cut filter

Viewing angle (12 MP variant) Wide: 81.9º x 59.8º (H x V) Tele: 39.5º x 28.9º (H x V)

Viewing angle (20 MP variant) Wide: 85.6º x 62.4º (H x V) Tele: 39.0º x 29.2º (H x V)

Viewing angle (maximum combined)

Up to 360º coverage (depending on lens position and tilt)

Platform Common product platform

CPP14

Video streaming Video compression Streaming
Camera latency GOP structure Frame rate Signal-to-Noise Ratio (SNR)

H.265; H.264; M- JPEG Multiple configurable streams in H.264, H.265 and M-JPEG, configurable frame rate and bandwidth. Regions of Interest (ROI) 120 ms IP, IBP, IBBP 1-30 fps >55 dB

Video resolution (H x V)

Max. Resolution (12 MP variant)

4x 2048 x 1536 (4:3) @30 fps 4x 1920 x 1080 (16:9) @30 fps

Max. Resolution (20 MP variant)

4x 2592 x 1944 (4:3) @30 fps 4x 2560 x 1440 (16:9) @30 fps

Multiple lower resolutions available in 4:3 and 16:9 format individually selectable per stream and imager

Image setup Mirror image Rotate image Positioning

On / Off 0° / 180° Coordinates / Mounting height

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Technical data | en 39

Video functions White Balance
Shutter
Day/Night Noise reduction
Scene modes
Privacy Masking Display stamping
Additional functions
Video content analysis Analysis type Alarm rules (combinable)
Number of rules (simultaneously) Object filters
Tracking modes
Calibration / Geolocation
Additional functions Local storage Internal RAM Memory card slot Industrial SD cards
Input/output Audio line in

2300 to 10000K, 3 automatic modes (Basic, Standard, Sodium vapor), Manual mode and Hold mode Automatic Electronic Shutter (AES); Fixed shutter (1/25[30] to 1/15000) selectable; Default shutter Auto (adjustable switch point), Color, Monochrome Dynamic noise reduction with 3 levels: Low, Medium and High Standard, Sodium lighting, Sensitivity boost, Backlight, Vibrant, Color only Eight independent areas per imager, fully programmable Name; Logo; Time; Alarm message; fully programmable per imager Contrast, Saturation level and control, Brightness, Sharpness, ALC level, Defog
Intelligent Video Analytics, Camera Trainer Any object, Object in field, Line crossing, Enter / leave field, Loitering, Follow route, Idle / removed object, Counting, Occupancy, Crowd density estimation, Condition change, Similarity search, Flow / counter flow 16 per imager
Duration, Size, Aspect ratio, Speed, Direction, Color, Object classes (4) Standard (2D) tracking, 3D tracking, 3D people tracking, Ship tracking, Museum mode Automatic, based on gyro sensor, focal length and camera height
Tamper detection
5 s pre-alarm recording Micro SDXC / SDHC / SD card Extreme lifetime and health monitoring support (if supported by the SD card) that provides early service indication.
0.6 Vrms, 40 kOhm

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Input/output

Audio line out

1.0 Vrms, 10 kOhm

Microphone

1 integrated microphone (can be disabled)

Alarm input

1 input

Alarm input activation

Short or DC 5V activation

Alarm output

1 output

Alarm output voltage

30 VDC, max. load 0.5 A

Ethernet

RJ-45

USB

USB Type C, for use with Wi-Fi dongle for setup and commissioning (sold separately)

Fiber optics (sold separately)

The Fiber Optic Ethernet Media Converter kit (VG4SFPSCKT) installed inside a Surveillance Cabinet (NDA-UPA0, NDA-U-PA1 or NDA-U-PA2) provides the fiber optic interface to the mounted camera.

Audio streaming Standard
Signal-to-Noise Ratio Audio Streaming

G.711, 8 kHz sampling rate L16, 16 kHz sampling rate AAC-LC, 48 Kbit/s at 16 kHz sampling rate AAC-LC, 80 Kbit/s at 16 kHz sampling rate
>50 dB
Full-duplex / half duplex

Network IP Protocols
Ethernet Interoperability

One IP address for all four imagers
IPv4, IPv6, UDP, TCP, HTTP, HTTPS, RTP/RTCP, IGMP V2/V3, ICMP, ICMPv6, RTSP, FTP, ARP, DHCP, APIPA (Auto-IP, link local address), NTP (SNTP), SNMP (V1, V3, MIB-II), 802.1x, DNS, DNSv6, DDNS (DynDNS.org, selfHOST.de, no-ip.com), SMTP, iSCSI, UPnP (SSDP), DiffServ (QoS), LLDP, SOAP, DropboxTM, CHAP, digest authentication
10/100/1000 Base-T
ONVIF Profile S; ONVIF Profile G; ONVIF Profile T

Data security Secure Element ("TPM") PKI Encryption
Video authentication

RSA 4096 bit, AES/CBC 256 bit
X.509 certificates
Full end-to-end encryption with supported VMS Network: TLS1.0/1.1/1.2, AES128, AES256 Local storage: XTS-AES
checksum, MD5, SHA-1, SHA-256

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Technical data | en 41

Mechanical Dimensions (D x H) Weight Color Gyrosensor 4-axis lens adjustment
Dome bubble Housing
Mounting
Conduit Environmental Operating temperature
Storage temperature Cold start temperature Operating humidity
Storage humidity Impact protection Water/dust protection

220 x 111 mm (8.7 x 4.4 in.) 2.33 kg (5.14 lbs) White (RAL9003) Yes, 1 per imager Pan: 0º to 360º Rotate: -20º to 20º Tilt: 0º to 105º Roll: -90º to 90º Polycarbonate, clear with UV blocking anti-scratch coating Aluminum with dehumidifying membrane and waterproof connection area Mounting plate included for surface mount, 4-inch square junction box, single and double gang box 3/4-inch NPT (M25) conduit side entry (sold separately)
-50 °C to +55 °C (-58 °F to +131 °F) for continuous operation; Up to +74 °C (+165 °F) according to NEMA TS 2-2003 (R2008), para 2.1.5.1 using fig. 2.1 test profile -40 °C to 70 °C (-40 °F to 158 °F) -20 °C (-4 °F) 5% to 93% RH non condensing 100% RH condensing Up to 98% RH IK10 IP66 and NEMA Type 4X

Support Access our support services at www.boschsecurity.com/xc/en/support/. Bosch Security and Safety Systems offers support in these areas: Apps & Tools Building Information Modeling Warranty Troubleshooting Repair & Exchange Product Security

Bosch Building Technologies Academy Visit the Bosch Building Technologies Academy website and have access to training courses, video tutorials and documents: www.boschsecurity.com/xc/en/support/training/

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42 | Technical data

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Installation manual

Bosch Security Systems B.V.

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