Overview and Quick Start

Introduction to phone exterior

The phone's exterior features are illustrated with numbered points. A note indicates that pictures are for reference only and may differ from the actual product.

Key Exterior Features:

• 1. Ambient light sensor & Proximity sensor: Detects ambient light for screen brightness adjustment. Also detects proximity during calls to turn off the screen, preventing accidental touches. Inactive in headset and handsfree mode.
• 2. Volume button: Adjusts the volume.
• 3. Front camera/Rear camera: Used for taking photos and recording videos.
• 4. Receiver: For hearing the caller during a phone call.
• 5. Power button: Long press to turn on/off or reboot the phone.
• 6. Card tray: For installing/removing SIM and memory cards.
• 7. Pin port: Used with a pin to eject the card tray.
• 8. Secondary microphone/Main microphone: Transmits sound during calls.
• 9. Rear flash: Serves as a flashlight.
• 10. Speaker: For playing sound.
• 11. USB port: For connecting earphones, PCs, chargers, and other devices.
• 12. Fingerprint sensor: Used for unlocking the phone with fingerprint recognition.

Note: In case of abnormal phone usage, simultaneously long press the Power button and Volume button (-) for over 10 seconds to force a restart.

Introduction to keys and widgets

Detailed descriptions of the phone's keys and their functions are provided, including the power button, volume button, cameras, receiver, card tray, pin port, microphones, flash, speaker, USB port, and fingerprint sensor.

Note: The light at the top of the screen may flash briefly during dialing or calling, indicating the screen's infrared is working.

Installation and Preparation

Procedure for installing SIM

This phone supports hot-swapping of Nano SIM cards (SIM1/SIM2). The phone can automatically recognize a Nano card when plugged in.

1. Insert the provided pin into the SIM pin port on the side of the phone and press inwards to eject the SIM card tray. Remove the tray.
2. Place the Nano SIM card into the tray, aligning the angled corner of the card with the corresponding corner of the tray.
3. With the screen facing up, insert the tray back into the phone following the arrow direction.

Note:

• The back cover is not removable.
• Do not insert SIM cards directly into the phone; use the card tray.
• If the Nano card does not fit, contact your carrier to obtain a standard Nano card.
• The phone uses a "Dual card dual standby single-pass" design, meaning both SIM cards cannot be used simultaneously for voice or data. When one card is in use for voice, the other cannot receive calls. When one card is used for data, the other can also use data. This design improves battery life and energy efficiency. Consider enabling services like "Missed call reminder" and "Incoming call reminder" from your operator to avoid missing calls.

Connect headphones

Plug the headphone plug firmly into the headphone jack.

Charge phone

Connect the data cable to the phone's USB port and the other end to a charger or compatible device. The phone will begin charging. Disconnect the phone and charger once charging is complete.

Note: Use the provided data cable and charger.

Antenna

The phone has a built-in antenna. Avoid touching the antenna during transmission or reception, as this can affect communication quality, increase power usage, and shorten battery life. The antenna is located within the indicated circle. Do not cover this area when holding the phone.

A. GPS antenna; B/C. Wi-Fi/Communication antenna; D/E/F. Communication antenna.

Status bar icons and notifications

Meaning of status icons

The status bar displays information like signal strength, system time, and battery power. Common icons include:

Note: Network symbols indicate current operators and settings. The 5G icon is for illustrative purposes and appears only on 5G-supported phones.

About the home screen

The home screen is displayed when no app is open. The device supports multiple home screens, switchable by swiping left or right. Swipe up to view all apps.

Change home screen settings

Tap and hold a blank area on the home screen to change settings, add widgets, or choose a wallpaper.

Search on the home screen

Use the Google search bar to find information.

Add apps to the home screen

In the app drawer, tap and drag an app to the desired location on the home screen.

Shortcut Center on the home screen

Swipe down from the top to reveal the shortcut center. Tap icons to quickly toggle functions.

Home screen apps

iManager

From the iManager home page, tap the settings icon ⚙️ to access detailed settings and information. Various functions within iManager can be accessed to provide a safe and efficient mobile experience.

Camera

Use the camera to capture photos and videos. Zoom in/out and adjust focal length using two fingers on the screen. The camera offers automatic focus and allows manual focus by tapping the screen.

Albums

View captured photos and videos stored on the device. Picture location information is available for photos with geotagging.

Slideshow

1. Go to "Photos", open a photo/video, tap "More > Slideshow".
2. Go to "Albums", open a photo/video in a folder, tap "More > Slideshow".

Share and delete

In "Photos" or "Albums", tap or press and hold to enter editing mode. Select multiple items and tap the share/delete icons [/].

Edit image

Open an image in "Photos" or "Albums" and tap to show/hide buttons for editing.

Calculator

Use the "Calculator" interface for standard calculations. Hold the phone horizontally for the scientific calculator.

Recorder

Use the built-in microphone as a portable recording device. Tap ▶️ to start, || to pause, and ■ to stop and save recordings.

Play recording

Tap ▶️/|| to play/pause. Use the slider to navigate through the recording.

Share and delete recording

Tap and hold to select a recording, then tap the share/delete icons [/].

Set recording as ringtone

Long press a recording file and select "Set as ringtone" from the pop-up menu.

Clock

The clock offers four functions:

1. Alarm: Add and configure alarms.
2. Clock: Add times for different cities.
3. Timer: Use as a countdown timer.
4. Stopwatch: Click ▶️ to start timing, and click ⏱️ for lap times.

Compass

Check directions, longitude, latitude, and horizontal line. Ensure the phone is horizontal and away from electromagnetic interference for accuracy. Turn on network connection and location services for current location. The digital compass assists navigation and should not be solely relied upon for precise location or direction.

Note: In case of severe interference, the compass may switch to a calibration window.

vivo.com

Visit vivo.com for more information on products and support. Provide feedback on the "Support" page for solutions to common problems.

Note: Ensure network access is enabled before using this function.

Google apps

Google provides various apps for entertainment, social networking, and more. Some apps require a Google account login. Access help pages for more information.

About some features

• Chrome/Google: Search and browse websites.
• Gmail: Send and receive emails.
• Maps: Find locations and facilities, get traffic information.
• YT Music: Stream or save music and videos.
• YouTube: Watch and upload videos.
• Photos: Edit and manage photos and videos.
• Assistant: Use voice commands for messages, calls, and planning.
• Duo: Make video calls with friends and family.
• Files: Manage, share, and clean up files and apps.
• Google Pay: Make quick and secure payments.
• Calendar: Set reminders for upcoming events.
• Play Store: Download apps, games, movies, and music.

Note: App availability and functions may vary by region and service provider.

Settings

Network & internet

• Wi-Fi: Enable/disable Wi-Fi and connect to networks. Signal strength is indicated in the status bar. The phone will use cellular data if Wi-Fi is unavailable or disabled.
• SIM card and mobile network: View SIM status and change settings. Mobile data enables network applications; consult your operator for charges.
• Hotspot & tethering: Share internet connection by creating a Wi-Fi hotspot.
• Airplane mode: Enable/disable by navigating to "Settings > Network & internet" or via the shortcut center. Enabling Airplane mode saves battery power.
• VPN: Configure VPN for secure communication of private information.

Bluetooth & devices

• Bluetooth: Send files, contacts, pictures, and music.
• Smart Mirroring: Mirror media files or the phone screen to another device.
• OTG (On-The-Go): Connect external storage devices for data transfer. Enable "OTG" to access files on the storage device.
• Printing: Print using apps; ensure a printer with internet access is added.

Display & brightness

Adjust screen brightness and auto-lock time.

Lock screen & wallpaper

Change themes and wallpapers, and set the lock screen.

Dynamic effects

Select and apply various animation styles.

Sound

Set preferred sound profiles in "Settings > Sound".

Apps & notifications

View and adjust settings for installed apps and services, including app permissions.

Battery

View and change battery settings, including usage and power consumption.

Storage

Check memory usage and format storage devices in the "Storage" interface. Back up data before formatting, as all data will be cleared.

Security

Update security settings for phone protection. View "Security status" for app scans and updates. Use "Find My Device" to locate your device remotely. Set screen lock or fingerprint/face recognition for enhanced security.

Privacy

Adjust settings for system security and privacy according to personal needs.

Location

Set location functions in "Settings > Location". Apps like Maps and Camera can use location data. Disable location services when not needed to save battery power.

Note: Location services may use significant network traffic; using Wi-Fi is recommended.

Ultra Game Mode

Add games to Game Box manually to utilize its functions. Tap the add button to select games.

Shortcuts & accessibility

• S-capture: Adjust settings and learn about screenshot modes via "S-capture > Instructions".
• Smart split: Enables split-screen multitasking. Incoming messages may appear as floating icons, tapping which splits the screen.
• Smart Motion: Configure smart motion features.
• Quick action: Open "Quick action" by pressing and holding the Volume button (-) when the screen is black to activate customizable features (not available during music playback).
• Easy Touch: Enable and adjust detailed settings for Easy Touch.
• Task timer: Set "Scheduled power on/off". The phone will prompt for confirmation before powering off if no specific instructions are received.
• One-handed: Configure one-handed mode for easier operation.
• Accessibility: Utilize features like screen reader, zoom gesture, and screen color corrector for improved usability.

Digital Wellbeing & parental controls

Monitor device usage and adjust settings to reduce interference. Set up Parental Control to manage children's phone usage.

Google

Adjust Google-related functional configurations. Tap the help icon ❓ on the home screen for solutions.

Accounts

Add account

Tap "Add account" to add accounts. A Google account is required for some phone functions.

Automatically sync app data

When activated, applications synchronize data automatically. Ensure network connection is on. Auto-sync consumes power and data; it is recommended to turn it off after syncing.

System

System navigation

Choose between "Gesture navigation" (hides navigation keys) and "3-button navigation" (shows navigation keys) in "System navigation".

Languages & input

Set system language in "Languages & input". Tap "Languages > +" to add languages.

Date & time

Configure the phone's date and time in "Date & time".

Backup data/Restore data

Back up apps and data to the Google server and restore them to your phone.

Reset options

Reset your phone by tapping the corresponding reset options.

Multiple users

Share your phone with added users, each having their own space.

About phone

Access information about the phone, including legal information, in "About phone". Contact customer service for manual, e-warranty card, and other information.

Note: Ensure network access is enabled before using this function.

Developer options

"Developer options" are for Android developers. Enabling these options may cause abnormalities; use with caution. Enable "USB debugging" in "Developer options" for PC tool management. Access "Developer options" by going to "Settings > About phone > Software information" and clicking "Build number" seven times.

System update

Upgrade your phone system via "System update". Enable Wi-Fi or data network, go to "Settings", and tap "System update" to detect and install new software versions.

Note: System updates not performed by vivo may pose security risks. Back up data before upgrading. Use Wi-Fi for system updates due to large data consumption.

Device Maintenance

About maintenance

Understand mobile phone maintenance and servicing for safe and effective use, and to extend service life. Refer to the "Important Information and Warranty Card" for details.

Phone and accessories

View phone version in "Settings > About phone". Learn safety considerations in "Settings > About phone > Legal information > Safety information".

Help

Contact your network carrier or vivo after-sales service for assistance. Access "Settings > About phone > Customer service > Service Center" for service hotline information.

Supported file formats

Instructions for connecting to USB

Connect to a PC using a USB cable. Swipe down to show the notification drawer, tap the charging notification, select "File transfer", and then proceed.