WHYNTER ECO-FRIENDLY 12,000 BTU PORTABLE AIR CONDITIONER

MODEL# : ARC-12S

Introduction

Congratulations on your new WHYNTER product. Please read this Instruction Manual carefully before using this product to ensure proper operation. Keep this manual in a safe place for future reference.

Thank you for choosing the Whynter portable air conditioner. Please follow the instructions provided in this user guide to obtain the very best performance from your portable air conditioner and take full advantage of the many features your portable air conditioner offers you. We trust that your Whynter air conditioner will provide the performance and reliability that Whynter stands for.

Please keep this user manual in a safe place for future reference.

Disposal

This symbol on the product or its packaging indicates that the appliance cannot be treated as normal domestic trash, but must be handed in at a collection point for recycling electric and electronic appliances. Your contribution to the correct disposal of this product protects the environment. Further information about the recycling of this product can be obtained from your local municipal authority.

Safety Precautions

Your safety and the safety of others are very important to Whynter. To reduce the risk of fire, electrical shock or injury when using your appliance, follow these basic precautions.

Before the portable air conditioner is used, it must be properly positioned and installed as detailed in this manual.

DANGER

WARNING

THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS ARE NOT FOLLOWED.

Operating Condition

MODE ROOM TEMPERATURE
COOL Higher than 64°F
DRY Higher than 60°F

LCDI Plug Operation

Your portable air conditioner is supplied with a Leakage-Current Detection and Interruption (LCDI) plug. This plug reduces the risk of fire due to arcing faults in the power supply cord. Please follow the instructions below to ensure that LCDI plug works properly.

  1. Plug the power cord to a grounded wall outlet. Do not plug to a power strip or extension cord.
  2. Press the TEST button on the plug. This should trip the plug and cut the power to the air conditioner. If the plug does not trip and the unit comes on, please contact technical support.
  3. Press the RESET button to start the air conditioner.
  4. Do NOT use the TEST and RESET buttons to turn the air conditioner on and off.

Identification of Accessories

ACCESSORY NAME QUANTITY
Exhaust hose 1 piece
Fixture attached to the cover upon unboxing 1 piece
Screws 4 pieces
Hose connectors 2 pieces
Window slider kit 1 set
Cover attached to the fixture upon unboxing 1 piece
Remote control 1 piece
Storage Cover 1 piece
Carbon Filter 1 piece

Note: Please visit whynter.com for optional accessories information.

Identification of Parts

Front

1. Control panel
2. Air vent
3. Air deflector (Left - Right)
4. Caster wheel
5. Handle

Rear

6. Air filter
7. Evaporator air intake
8. Air exhaust
9. Condenser air intake
10. Power cord
11. Drain plug and cover
12. Upper drain plug

Operating Your Air Conditioner

Before you begin, thoroughly familiarize yourself with the control panel, remote control and all of the functions. Follow the symbol for the desired function. The unit can be controlled by the unit control panel alone or with the remote control.

Control Panel

Installation Instructions

Location

The air conditioner should be placed on a hard and level surface strong enough to support its weight. The unit is equipped with caster wheels for portability. It should only be rolled on smooth, flat surfaces. Use caution when rolling on carpet surfaces. Do not attempt to roll the unit over objects.
The air inlet and outlet should be free of any obstructions and be placed with at least 20 inches of clearance for efficient air-conditioning and circulation.

Exhaust Hose Installation

When using the air conditioner, the hot air from the exhaust hose must be exhausted out of the room to complete the air exchange of the condenser. When the unit is operating in dehumidifying or fan-only mode, installation of the exhaust hose is optional.

  1. Fully expand each end of the exhaust hose about 6 inches.
  2. Install the hose connectors onto the exhaust hose by threading counterclockwise.
  3. Align the tab cut-outs on one of the hose connectors to the tabs on the air exhaust at the rear of the unit and snap in place.

Only extend the hose to the necessary length, keeping it as short and as straight as possible. Whynter does not recommend extending the hose more than 9' long. For purchasing an additional 5' exhaust hose, please contact support@whynter.com for retail sales information or visit whynter.com for a list of optional accessories.

Window Kit Installation

The window kit has been designed to fit most standard vertical and horizontal windows. However, it may be necessary to modify the installation procedures to accommodate your window.

  1. Open the window approximately 5 inches.
  2. Adjust the length of the window slider to the same length and width of the opening of the window. Cut the window slider if necessary to fit the length of your window.
  3. Insert the fixture through the back grooved side of the window slider hose-cutout, aligning the screw holes on the fixture with the screw holes on the unit. Place the screws in the holes from the front of the window slider kit and tighten. (Fig. 1)
  4. Adjust the slider kit to fit your window. The slider kit comes with screws installed on the main window piece. The long and short extension pieces can be adjusted to fit your window, and the screws can be tightened to keep the extension pieces from sliding. Additional holes can be drilled in the window kit to allow for a further range of adjustment.
  5. Fit the window slider kit into the window opening and close the window to secure the window slider kit. For long term installation, you may screw the window kit into your window frame.
  6. Move the air conditioner close to the window, extend the hose to the necessary length, keeping it as short and as straight as possible and attach the other end of the hose to the window slider kit.
  7. Align the tab cut-outs of the hose connector to the tabs on the fixture and snap the hose connector to the window slider kit.

Air Filters Installation

Your Whynter portable air conditioner is equipped with a washable Pre-Filter and an Activated Carbon Filter. The washable Pre-Filter removes large particles such as dust, pet hair and dander. The Activated Carbon Filter is designed to remove smoke and other odors. It is recommended to replace the Activated Carbon Filter every 2-3 months or as needed. Follow the steps below to install the filters.

WARNING: NEVER OPERATE THE AIR CONDITIONER WITHOUT THE PRE-FILTER

  1. Pull up the pre-filter frame.
  2. Remove the Pre-Filter from the filter frame.
  3. Place the Activated Carbon Filter on the Pre-Filter.
  4. Reattach the filter frame.
  5. Insert the assembled filter frame into the unit.

Operation Instructions

Before Using Your Portable Air Conditioner

Switching On/Off the Air Conditioner

The unit can be switched ON or OFF by pressing the Power button on the control panel or the Power button on the remote control.

Cooling Mode

In this mode, the air conditioner cools and dehumidifies the room. To activate the cooling function, press the Mode Control button until the GREEN indicator illuminates. When cooling mode is set, the compressor will start in approximately 3 minutes.
NOTE: In cooling mode, hot air is exhausted from the outdoor exhaust port and the exhaust hose must be connected to exhaust out the hot air.
The temperature setting range is 61°F to 89°F. To set the temperature, press the + or - buttons. The air conditioner has a 5°F temperature cushion; if the set temperature is within 5°F of the ambient temperature, the fan will switch to low speed and run for approximately 5 minutes before it shuts off. The fan will activate again in approximately 15 minutes and run for 1 minute to circulate air in the room and detect the ambient room temperature. If the room temperature is higher than 5°F of the set temperature, the compressor will turn on and the fan will run at the set speed.
To set the fan speed, press the Fan Speed button. In cooling mode, the difference in noise level between the 3 fan speeds is not very noticeable when the compressor is on. Try setting the unit to Fan only mode, you should be able to hear the difference between high and low fan speed settings.

Dehumidifying Mode

In this mode, the air conditioner dehumidifies the room, the compressor will activate intermittently depending on the ambient temperature and the fan speed is set to Low. To activate dehumidifying mode, press the Mode Control button until the PURPLE indicator illuminates. When switching between functions, there will be an approximate 3 minute transition time.
In dehumidifying mode, the exhaust hose does not need to be vented. If the exhaust hose is vented, the room will be cooled as it dehumidifies. To prevent cooling, remove the exhaust hose from the window kit and allow the warm air from the rear to be re-circulated into the room. If room temperature is higher than 77°F, the fan speed can be adjusted. If room temperature is lower than 77°F, the fan speed is set at Low.
Note:
- When using dehumidifying mode, venting the exhaust hose to the outside is not required. If vented, the warm air is exhausted to the outside and cooling within the room may occur. Additionally, if the exhaust hose is not vented, the unit may require more frequent draining.
- The air conditioner does not have a humidistat in which a specific humidity level can be set.

Fan Only Mode

In this mode, only the fan of the air conditioner runs and circulates the air within the room. To activate fan only mode, press the Mode Control button until the YELLOW indicator illuminates. In this mode, the temperature cannot be set. Subsequently, set the desired fan speed by pressing the Fan Speed button.
Note: When using fan only mode, venting the exhaust hose to the outside is not required.

Compressor Lock Out

This portable air conditioner is optimized to operate in an ambient temperature of 64°F–95°F. The compressor circuit has an automatic 3 minute time delayed start if the unit is turned off and on quickly. This prevents over-heating of the compressor and possible circuit breaker tripping.

Timer (Delayed Switch On / Off) Function

This function mode enables a delayed switch ON or delayed switch OFF of the air conditioner. The time (hours) delay can be set, enabled and disabled. The timer is adjustable between 1-24 hours.

Setting Switch Off Timer

With the air conditioner operating in any function mode, press the Timer Control button. Then set the desired time delay OFF hours by pressing the + or - buttons. When the delay time set has elapsed, the air conditioner switches off.

Setting Delayed Switch On Timer

With the air conditioner is off, press the Timer Control button. Then set the desired time delay ON hours by pressing the + or - buttons. When the delay time set has elapsed, the air conditioner switches on.

Auto Restart

In the event of a power outage, the air conditioner restarts at the previously set function mode and settings when power is restored.

Noise Level

Portable air conditioners may make sounds that are not familiar to you. The sounds listed below are normal. Noise reflecting off hard surfaces such as a floor or wall can make the sounds seem louder than they actually are.

Water Drainage

During the process of cooling, some water will be extracted from the air into the unit. Most of this water is used to cool and exhausted to the outside. If the unit is operated in high humidity or low temperature environment, water will collect in the reservoir inside the unit. If the reservoir is full, the compressor will stop. To continue the cooling function, please drain the water.

The air conditioner has the capacity to dehumidify up to 91 pints per day. The patented self-evaporating function of the unit fully exhausts all condensation automatically in most environments when humidity is less than 70%. Areas with more than 70% humidity, the self-evaporating function can still exhaust about 98% of the moisture and the remaining 2% of moisture will be collected in the water tank of the air conditioner.

When there is excess water condensation inside the unit, the air conditioner stops running and the RED Stop light illuminates. The Stop light indicates that the water condensation needs to be drained manually.

Manual Drainage

  1. Turn off the unit.
  2. Carefully roll the unit to a drain location or position a flat container, dish or optional drain bucket accessory (sold separately) under the drain area of the lower drain port.
  3. Remove the drain cover and rubber plug and the condensed water will drain out automatically.
  4. Once all the condensed water is drained, replace the drain rubber plug and cover into the drain firmly.

Continuous Gravity Drainage Option

This option is recommended if uninterrupted operation is desired.

  1. Remove the drain plug cover and rubber plug from the upper drain port.
  2. Install the drain hose (sold separately) through the drain cover.
  3. Thread the drain cover onto the upper drain port.
  4. Place the open end of the drain hose downward to an area appropriate for draining.

WARNING: The hose must be directed downward from the upper drain port to allow the condensed water to flow with gravity.

Note: Please contact support@whynter.com for retail sales information or visit whynter.com for a list of optional accessories.

Remote Control

The portable air conditioner can be switched on by the remote control.

NOTE:

Notes:

Care and Maintenance

IMPORTANT:

Cleaning the Pre-Filter

This unit has two air filters; a washable pre-filter and an activated carbon filter. To ensure the air intake is filtered properly and to assure that your air conditioner runs efficiently, it is recommended that the pre-filter is washed at least once every two weeks depending on use.

  1. Switch off the air conditioner.
  2. Pull the pre-filter frame from the unit.
  3. Remove the activated carbon filter from the pre-filter.
  4. Use a vacuum cleaner or tap lightly to remove loose dust and dirt from the pre-filter.
  5. Rinse the pre-filter thoroughly under warm running water (no hotter than 100°F).
  6. Dry thoroughly before re-inserting the filters.

NOTE: The activated carbon filter is not washable. It is an optional filter and should be replaced every 2-3 months or as needed if used. Please contact support@whynter.com for retail sales information or visit whynter.com for a list of optional accessories.

WARNING! Never operate the air conditioner without the pre-filter in place.

Cleaning the Air Conditioner

End of Season Storage

This portable air conditioner comes with one end of season storage cover. Whynter highly recommends that the storage cover bag is utilized when the unit is not going to be used for a period of time.
WARNING: To avoid danger of suffocation, keep this bag away from babies and children.

Note: Depending on use, it is recommended that the air conditioner be cleaned internally annually. Please contact Whynter at support@whynter.com for internal maintenance cleaning instructions.

Tips:

  1. Keep the exhaust hose as short and straight as possible
    The exhaust hose removes heat from the room. It should remain as short and straight as possible without sharp bends or twists to maximize efficiency. If the exhaust hose must be extended, do not exceed 9'.
  2. Turn the air conditioner on early
    Turning the air conditioner on early instead of waiting until the hottest point of the day will allow the unit to be more effective. The air conditioner will not have to work as hard to cool the room down and maintain the set temperature.
  3. Reduce heat sources
    Direct sunlight, televisions, computers and other heat generating appliances work against the air conditioner by introducing heat into the space.
    • Close window curtains and blinds to keep direct sunlight out.
    • Close doors and windows.
    • Keep ovens and stoves off.
    • Turn off unused lights.
    • Add weather stripping around windows and doors.
  4. Keep the air filter clean
    Regular cleaning will help keep your air conditioner working properly. Dusty filters and vents greatly reduce the airflow and efficiency of the unit.
    • Clean the washable pre-filter regularly.
    • Replace the activated carbon filter every 2-3 months depending on use.
    • Vacuum any accumulated dust from around all vents.

Technical Data

Model ARC-12S
Cooling capacity 12,000 BTU
Power supply 115 V / 60 Hz
Maximum power input 1000 Watts 9.2 Amps
CEER | EER 6.1 | 8.29
Dehumidifying capacity 91 Pts / Day
Thermostat 61°F to 89°F
Refrigerant R-410A
Air flow (max.) 320 m³/Hour
Fan speeds 3 (H, M, L)
Unit Dimensions 17" W x 15.5" D x 31" H
Unit Weight 63 lbs
Exhaust Hose 5.9" diameter
Hose Connectors 5.9" diameter with 5.0" diameter reducer
Fixture and Window Kit 5.0" diameter
Window Kit 6.5" W x 20" (min) / 46" (max) L

Troubleshooting

Problem Possible Causes Solutions
The portable air conditioner does not turn on - Power failure / outage.
- The automatic switch, line fuse, or breaker has been tripped.
- The power supply voltage is too low.
- The power cord is damaged.
- The L.C.D.I. power plug for the unit is tripped.
- The internal water reservoir is full.
- Possible loose connection
- Restore the power supply.
- Flip the switch / change the fuse / turn the breaker back on. Also note that you may have too many appliances drawing power on one circuit, you may need to move the other appliances to another circuit.
- Move the unit onto another circuit with the correct voltage.
- Contact Whynter Service Department. Only authorized personnel should replace damaged power cord or power plug.
- Press the Reset button on the L.C.D.I. power plug.
- Drain water from the air conditioner.
- Contact Whynter Service Department
The unit turns on but the compressor does not turn on (the fan runs but the unit is not cooling) - The room temperature is outside of the operational tolerances of the unit.
- The Cooling mode is not on.
- The compressor has not turned on yet because of its time delay.
- The set temperature is too high.
- The internal water reservoir is full.
- This unit is designed to work in ambient temperatures of 64°F to 95°F.
- Press the MODE button until the COOL light is shown on the display.
- Give the compressor 3 minutes to turn on after the Cooling mode has been selected.
- Set the air conditioner to a lower temperature. It is recommended to set the temperature to at least 5°F of the ambient temperature.
- Either manually drain the water by removing the drain plug or allow the unit to exhaust the water itself by running the fan only mode. Then cooling will resume.
The air coming out of the unit is not very cold, or the airflow volume is weak - The filters are dirty or obstructed.
- The air intake or exhaust is obstructed.
- The unit is set in DRY or FAN mode.
- The unit is set to low fan speed.
- Clean the air filters.
- Make sure there is at least 20" of clearance from the air intake. Make the length of the exhaust hose is as short as possible.
- Set the unit to the cooling mode.
- Set the unit to a higher fan speed.
The unit has worked for a long time, but the room is not cold enough - Windows or doors are open.
- There are too many people in the room.
- There is direct sunshine into the room.
- The room is a kitchen or with many heat-producing appliances
- There is a server in the room.
- The room is too large.
- Close all windows and doors.
- You may need additional cooling or another air conditioner.
- Close curtains or blinds and try to minimize the amount of direct sunlight into the room.
- You may need additional cooling or another air conditioner.
- You may need additional cooling or another air conditioner.
- You may need additional cooling or another air conditioner.
The unit is very noisy - The unit is not level.
- The surface underneath the unit is uneven.
- Low power voltage.
- Make sure the unit is on hard, level and stable surface.
- Move the unit to a location with a level and hard floor.
- Make sure the wall outlet and support the required power consumption of the air conditioner and do not use an extension cord.
The unit leaks water - The unit is tilted or not leveled
- The water tank is full.
- Make sure the unit is leveled.
- Drain water from the drain plug at the back of the air conditioner.
The unit needs to be drained too often - The humidity in the area may very high
- Possible loose connection
- Remove the intake hose if the outside humidity is high or it is raining
- Contact Whynter Service Department
Fan speed cannot be changed - Fan speed differences are not very noticeable - The fan speed difference is not very noticeable when the compressor is on. Try setting the unit to Fan only mode, you should be able to hear the difference between high and low fan speed settings.

Warranty Information

ONE YEAR LIMITED PARTS WARRANTY THREE YEAR WARRANTY ON COMPRESSOR

This WHYNTER product is warranted to the original owner, purchased from an authorized Whynter dealer within the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter's Customer Support team with the serial number and proof of purchase to make a warranty claim. A Return Authorization number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or remanufactured parts or exchange the defective product with a new, refurbished, or remanufactured product at Whynter's discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter's Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

The compressor of portable air conditioner is warranty of an additional two years after the one year limited warranty expires from the date of purchase.

After two months to one year, the customer will be responsible for the return freight cost to Whynter's Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

To obtain service or information, contact Whynter LLC via email at support@whynter.com or call 866-WHYNTER.

Product contents and specifications may change without notice.
Copyright © 2023
WWW.WHYNTER.COM

Models: ARC-12S, ARC-12S Portable Air Conditioner, Portable Air Conditioner, Air Conditioner, Conditioner

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