Google Pixel Watch 2 Safety, Warranty, and Regulatory Guide

Basic Safety

WARNING: HEALTH AND SAFETY INFORMATION, READ BEFORE USE.

To avoid damaging your device, accessories, or any connected devices and to reduce the risk of personal injury, discomfort, property damage or other potential hazards, follow the precautions below and those found in the Google Pixel Watch 2 Safety Information at g.co/pixelwatch/regulatory:

• Handle your Google Pixel Watch 2 and charger with care. You may damage the Google Pixel Watch 2 or its battery, or the charger if you disassemble, drop, bend, burn, crush, or puncture your Google Pixel Watch 2. Do not use a Google Pixel Watch 2 with a cracked screen or damaged enclosure. Be sure the power adapter, charging cable and Google Pixel Watch 2 are well ventilated when in use or charging. Using a damaged Google Pixel Watch 2, damaged cables or power adapter or charging when moisture or debris is present, may cause overheating, fire, electric shock, injury or damage to your Google Pixel Watch 2 or other property. Do not expose your charger to liquids, which can cause a short circuit and overheating. If the Google Pixel Watch 2 or charger get wet, do not attempt to dry it using an external heat source. Do not charge the Google Pixel Watch 2 when wet or in direct sunlight. Your Google Pixel Watch 2 is designed to work best in ambient temperatures between 32° and 95° F (0° and 35° C) and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Do not expose the Google Pixel Watch 2 to temperatures above 113° F (45° C) as this may damage the Google Pixel Watch 2, overheat the battery, or pose a risk of fire.
• This Google Pixel Watch 2 must be used with a certified AC adapter with Limited Power Source (LPS) output per IEC 60950-1 and/or PS2 classified output per IEC 62368-1, rated: 5 Volts DC, maximum 3 Amp. Only charge this Google Pixel Watch 2 with the included charging cable, which is available on the Google Store or at Google authorized resellers. Failure to use a compatible cable and charging accessories can cause fire, electric shock, injury, or damage to the Google Pixel Watch 2 and the accessories.
• Do not place metallic or magnetic objects on the exposed pins of the charger when it is plugged in, as this could cause heating of the object or charger.
• Strangulation hazard. This device is not a toy. Children have been strangled on cords. Keep charging cables out of the reach of children (more than 3 feet (0.9 meters) away).
• Prolonged exposure to loud sounds (including music) can cause hearing loss. To prevent possible hearing damage, avoid listening at high volume for prolonged periods of time. Continued exposure to high volumes and background noise can make loud sounds seem quieter than they actually are. Check the volume before using headphones or earphones with your Google Pixel Watch 2.

Health Related Functions

Your Google Pixel Watch 2 and its pedometer, sleep, exercise, heart rate, and associated wellness and fitness functions are not medical devices and are intended for information purposes only and should not be used as a substitute for medical judgment. They are not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, monitoring, mitigation, treatment, or prevention of disease or other conditions or as compensation for any injury or disability.

Battery

This Google Pixel Watch 2 contains a rechargeable lithium-ion battery, which is a sensitive component that can cause injury if damaged. Do not attempt to remove the battery. Contact Google or a Google authorized service provider to replace the battery. For contact information, visit g.co/pixelwatch/contact. Replacement by non-qualified professionals can damage your Google Pixel Watch 2. Use of a non-qualified battery and improper disposal may present a risk of fire, explosion, leakage, and/or other hazards. Do not open, crush, heat above 113°F (45°C), or incinerate.

Skin Irritation

Some people may experience reactions to materials, such as nickel or latex, found in wearable items that are in extended contact with the skin. This can be due to allergies, the presence of skin irritants (like soap, sunscreen or sweat), or other causes. Keep your Google Pixel Watch 2 clean and dry and do not wear it too tightly. Periodically remove the Google Pixel Watch 2 for an hour after extended wear to reduce the chance of skin irritation. Remove the Google Pixel Watch 2, stop use and consult a physician if you experience skin irritation or if wear or fit of the device causes any discomfort. For more information visit g.co/pixelwatch/care

Proper Handling and Usage

Care and Cleaning

Turn off your watch. Wipe your device with a damp cloth (no soap). Let air-dry or wipe with a non-abrasive cloth. For more cleaning tips, visit g.co/pixelwatch/care

Dust and Water Resistance

Your Google Pixel Watch 2 is designed to comply with dust and water protection rating IP68 under IEC standard 60529 and water protection rating 5 ATM under ISO Standard 22810:2010 when it leaves the factory, but it is not dust proof or water proof. Dust and water resistance are not permanent conditions and are diminished or lost over time due to normal wear and tear, device repair, disassembly, or damage. Dropping your device may result in loss of dust or water resistance. Liquid damage voids the Limited Warranty (see below). Do not expose your device or other accessories to liquids or to dust, which can cause short circuit and/or overheating. The charger and other accessories, including some Google Pixel Watch bands are not dust or water resistant and should not be exposed to either.

Service & Support

For online help and support, visit g.co/pixelwatch/service. If you send your Google Pixel Watch 2 for service, you might receive a replacement in place of your original Google Pixel Watch 2. Where permitted by law, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data, then the repair or replacement may result in loss of the data.

Regulatory Information

Regulatory information, certification, and compliance marks specific to Google Pixel Watch 2 can be found on your device under Settings > System > Regulatory Information and on the back and within the band inserts of your device. Additional regulatory and environmental information can be found at g.co/pixelwatch/regulatory

Manufacturer address: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.

EMC Compliance Statement

Important: This device, power adapter and other in-box accessories have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions and other electronic devices.

Radio Frequency Exposure

Radio frequency exposure information can be found at g.co/pixelwatch/regulatory, and on your device under Settings > System > Regulatory Information

FCC and ISED Canada Regulatory Compliance

This device complies with Part 15 of the FCC Rules and ISED license-exempt RSS standard(s). Operation is subject to the following 2 conditions.

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Model number: GD2WG, G4TSL

Product name: Google Pixel Watch 2

US Responsible Party: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043

Contact: g.co/pixelwatch/contact

© 2023 Google LLC. All rights reserved. Google, G logo, Pixel Watch, Fitbit, Android and related marks and logos are trademarks of Google LLC. USB-C is a registered trademark of USB Implementers Forum. The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc.

Google Consumer Hardware Limited Warranty - USA and Canada

If there are any differences between this Limited Warranty included in the box with your product and the online Limited Warranty available at g.co/devicewarranty, then the online Limited Warranty will supersede the terms of this in-the-box warranty.

What does this warranty cover and how long does it last?

Google warrants that a new Google Product (including any ancillary parts that may be packaged with it) will be free from defects in materials and workmanship under normal use in accordance with Google's published user documentation for one year from the date of original retail purchase in its original packaging by you. If a Google Product has been refurbished by Google or a third party authorized by Google ("Refurbished"), Google warrants that the Refurbished Google Product (including any ancillary parts that may be packaged with it) will be free from defects in materials and workmanship under normal use in accordance with Google's published user documentation for ninety days from the original date of retail purchase by you (these warranties are collectively referred to as our "Limited Warranty").

What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY)

If a defect covered by this Limited Warranty arises and you return your Google Product as directed by Google during the Limited Warranty period (which is one year for new Google Products and ninety days for Refurbished Google Products), Google will elect in its sole discretion and to the extent permitted by law to repair your Google Product using new or refurbished parts, replace your Google Product with a new or refurbished Google Product functionally at least equivalent to yours, or accept the return of your Google Product in exchange for a refund of the purchase price you paid for your Google Product. If Google repairs or replaces your Google Product, the repaired or replaced Google Product will continue to be warranted for the remaining time of the original warranty period. All returned parts for which you have received a replacement will become the property of Google. Repair or replacement may result in loss of data. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to your Google Product.

THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE PRODUCT IS NEW OR REFURBISHED).

Some states, provinces or territories do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

What does this warranty not cover?

This Limited Warranty is only valid and enforceable in locations where the Google Product is sold and will apply only if you purchased your Google Product from Google or its authorized resellers. This Limited Warranty only applies to hardware components (and not any software elements) of Google Product. This Limited Warranty also does not apply to any consumable parts, such as batteries or protective coatings, that due to their nature diminish over time, unless failure has occurred due to a defect in materials or workmanship, nor to any cosmetic damage unless failure has occurred due to a defect in materials or workmanship. This Limited Warranty does not apply to damage caused by: (1) normal wear and tear, (2) accidents; (3) misuse (including failure to follow product documentation); (4) neglect; (5) disassembly, (6) alterations; (7) servicing other than by Google-authorized technicians; and (8) external causes such as, but not limited to: liquid damage, exposure to sharp objects, exposure to excessive force, anomalies in the electrical current supplied to the Google product, and extreme thermal or environmental conditions. Liquid damage voids this Limited Warranty. This Limited Warranty does not guarantee that use of the Google Product will be uninterrupted or error-free. The ninety-day Limited Warranty Google provides for Refurbished Google Products is not applicable to Google Products refurbished by third parties not authorized to do so by Google, even if sold by a Google authorized reseller.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, "GOOGLE PARTIES") SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES' TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID AT RETAIL FOR YOUR GOOGLE PRODUCT. Some states, provinces or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

What if my Google Product also has damage which is not covered by this Limited Warranty?

If, in addition to a defect covered by this Limited Warranty, your Google Product also has damage which is not covered (for example, damage caused by normal wear and tear or misuse by you) then Google is only responsible for addressing the defect covered by this Limited Warranty. In certain circumstances, Google may be prevented or restricted in carrying out the repair work until the damage which is not covered has also been fixed. For example, if your Google Product has a cracked screen then this may prevent Google from carrying out the repair work unless the screen is also fixed. If this happens, where permitted by law, Google may notify you and may give you the option of: (1) Google repairing the damage not covered by this Limited Warranty at your cost (and Google will tell you the amount in advance); or (2) Google returning your Google Product to you without carrying out any repair work.

What if my Google Product is damaged by liquid?

If your Google Product has sustained liquid damage this Limited Warranty no longer applies and Google will not carry out any repair work. Google will give you the option of: (1) replacing your Google Product at your cost (and Google will tell you the amount in advance); or (2) Google returning your Google Product to you.

How do you make a claim?

To make a claim under the Limited Warranty, please contact Google Product Support at g.co/warrantyclaim. You must provide your name, contact information, and the serial number of your Google Product to receive support. Before receiving warranty service, Google may require that you provide proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Google's procedures for obtaining warranty service.

Other limitations: No vendor, seller, authorized reseller, employee, or representative of Google or its affiliates or any third party is authorized to make any modification, extension, or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

How state, province, territory, and other laws apply to you: This warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction.

This Limited Warranty is given by Google LLC, organized in the state of Delaware, whose principal place of business is at 1600 Amphitheatre Parkway, Mountain View, CA, 94043, United States.

G953-00932-01 REV F

Arbitration (US only)

NOTICE OF ARBITRATION

In accordance with the Google Arbitration Agreement - Devices, Related Accessories, and Related Subscription Services ("Arbitration Terms") set forth at g.co/devicearbitration, you acknowledge and agree that disputes relating to your Google device, related accessories, and related subscription services for your Google device ("Google Device") will be resolved through BINDING ARBITRATION on an individual, non-class basis, unless you have opted out or another exception applies as described in the Arbitration Terms. For disputes subject to arbitration, you agree to first send a written notice of the dispute by certified U.S. Mail or by Federal Express (or international equivalent) to Google's address for notice, Google LLC, Legal Department - Hardware Arbitration, c/o Corporation Service Company, 2710 Gateway Oaks Drive, Suite 150N, Sacramento, CA 95833. The notice has to include, if available: (a) the name of the person making the claim, (b) the type of Google Device, as applicable, (c) the serial number of the Google Device, (d) the email address used to activate the Google Device, as applicable, (e) a description of the nature and basis of the claim, (f) the result that is desired (e.g., an amount of money), and (g) the case number(s) assigned by Google to track previous attempts to resolve the dispute, if there is one. We each agree to try to resolve the claim, but if we can't do that within 60 days after the notice is received, you or Google may initiate an arbitration proceeding by following the American Arbitration Association ("AAA") Rules. Unless the parties agree otherwise, your demand for arbitration must be sent to Google's address for notice and entitled "Demand for Arbitration." Google will send demands for arbitration to you at the e-mail address provided in the notice of the dispute.

G953-00932-01 REV F

Quick Start

Let's get started

Unlock your phone and turn on Bluetooth®

Press and hold the crown on your watch for 3 seconds

Follow steps on your phone to finish setup

Need help?

Make sure you have the Google Pixel Watch app. Create a Google Account, or if you already have one, log in. For more help or information on compatibility visit g.co/pixelwatch/setup

Commençons

Déverrouillez votre téléphone et activez le BluetoothMD

Maintenez la couronne de votre montre enfoncée pendant trois secondes

Suivez les étapes sur votre téléphone pour terminer la configuration

Besoin d'aide?

Assurez-vous de disposer de l'appli Google Pixel Watch. Créez un compte Google. Si vous en avez déjà un, connectez-vous à ce compte. Pour obtenir plus d'aide ou d'informations sur la compatibilité, visitez la page g.co/pixelwatch/setup

Comencemos

Desbloquea tu teléfono y activa el Bluetooth®

Mantén presionada la corona del reloj por 3 segundos

Haz la configuración como indica el teléfono

¿Necesitas ayuda?

Asegúrate de tener la app de Google Pixel Watch. Crea una Cuenta de Google o accede a la que ya tienes. Más ayuda o información sobre la compatibilidad: g.co/pixelwatch/setup

Band Attachment

Detach a band

1. Turn your watch over
2. Press the band secure button, then slide the band over the band secure button
3. Repeat on other side

Détacher un bracelet

1. Retournez votre montre
2. Appuyez sur le bouton pour attacher le bracelet, puis faites glisser le bracelet par-dessus ce bouton
3. Répétez ces étapes de l'autre côté

Cómo quitar una correa

1. Da vuelta el reloj
2. Presiona el botón para abrochar la correa y desliza la correa sobre él
3. Haz lo mismo del otro lado

Attach a band

1. Turn your watch over
2. Use the band to press the band secure button, then slide the band into place
3. Repeat on other side

Attacher un bracelet

1. Retournez votre montre
2. Utilisez le bracelet pour appuyer sur le bouton pour attacher le bracelet, puis faites glisser le bracelet en place
3. Répétez ces étapes de l'autre côté

Cómo colocar una correa

1. Da vuelta el reloj
2. Usa la correa para presionar el botón para abrocharla y, luego, ajústala
3. Haz lo mismo del otro lado

Support

We're here for you

For online help and support, visit g.co/pixelwatch/help

For disability support, visit g.co/assist

For care and cleaning tips, visit g.co/pixelwatch/care

Assistance

Nous sommes là pour vous

Pour obtenir de l'aide et de l'assistance en ligne, consultez la page g.co/pixelwatch/help

Pour l'assistance dédiée aux personnes handicapées, consultez la page g.co/assist

Pour des conseils de nettoyage et d'entretien, consultez la page g.co/pixelwatch/care

Asistencia

Estamos aquí para ayudarte

Para obtener ayuda y asistencia en línea, visita g.co/pixelwatch/help

Si buscas asistencia para personas con discapacidad, visita g.co/assist

Para obtener sugerencias de limpieza y cuidados, visita g.co/pixelwatch/care