Cisco Catalyst 8500 Series Edge Platforms Ordering Guide

The Cisco Catalyst 8500 Series Edge Platforms can be ordered through Cisco Commerce Workspace (CCW), along with a Cisco DNA subscription for SD-WAN and Routing deployments. This document provides a detailed overview of the Catalyst 8500 Series Edge Platforms and a step-by-step ordering process.

Nomenclature Note

Catalyst 8500 Edge Platform refers to C8500-20X6C, C8500-12X4QC, and C8500-12X.

Catalyst 8500L Edge Platform refers to C8500L-8S4X.

Catalyst 8500 Series Edge Platform refers to Catalyst 8500 and Catalyst 8500L Edge platforms together.

Cisco Catalyst 8500 Series Edge Platforms (Catalyst 8500 and Catalyst 8500L Edge) with Cisco IOS XE SD-WAN Software enable Cisco's secure, multi-cloud SD-WAN solution. With the highly programmable and all-new third-generation Cisco Quantum Flow Processor, the Catalyst 8500 Series Edge Platforms are well suited for high-performance Cisco Catalyst SD-WAN.

Catalyst 8500 Series Offer Overview

The Catalyst 8500 Series Edge Platforms consist of two parts: the Catalyst 8500 Series edge hardware platform and a Cisco DNA subscription.

Hardware Overview

The Cisco Catalyst 8500 Series Edge Platforms are Cisco's enterprise routing platforms built for secure, agile environments. The platforms are optimized for multi-cloud deployment to cater to the needs of a constantly evolving business environment. They provide integrated network security with reliable performance, as well as visibility and assurance.

The C8500-20X6C platform allows all ports to be enabled simultaneously (oversubscribed). It offers:

  • 20x 1/10GE ports
  • 6x 40/100GE ports

The C8500-12X4QC platform allows for a maximum of 240GE ports to be enabled simultaneously. It offers:

  • 12x 1/10GE ports
  • 2x 40GE ports
  • 2x 40/100GE ports

The C8500-12X platform offers 12x 1/10GE ports.

The C8500L-8S4X platform offers 8x 1GE ports, 4x 1/10GE ports.

Port Specifications

ModelDescriptionPortsMax 1GE portsMax 10GE portsMax 40GE portsMax 100GE ports
C8500-20X6C**Cisco C8500-20X6C Edge Platform20-port 1/10GE, 6-ports 40/100GE202066
C8500-12X4QC*Cisco C8500-12X4QC Edge Platform12-port 1/10GE, 2-port 40/100GE, 2-port 40GE121242
C8500-12XCisco C8500-12X Edge Platform12-port 1/10GE1212
C8500L-8S4XCisco C8500L-8S4X Edge Platform8-port 1GE, 4-port 1/10GE124

*Up to 240GE of ports can be enabled simultaneously.
**Up to 800GE of ports can be enabled simultaneously.

Cisco DNA Subscription for Catalyst 8500 Series Edge Platforms

A Cisco DNA subscription is required for the Catalyst 8500 Series Edge Platforms. The Cisco DNA subscription is orderable through SKU: L-DNA-C8500.

Options for Ordering Cisco Catalyst 8500 Series Edge Platforms with Cisco DNA Subscriptions

There are two ways to order Cisco Catalyst 8500 Series Edge Platforms in Cisco Commerce Workspace (CCW).

Option 1: Order Cisco DNA Subscription Along with Hardware System

This is the easiest and recommended way to order. Order the Cisco DNA subscription along with hardware through the respective top-level platform SKUs. Upon ordering, the subscription start-date will sync with the hardware shipment date, or you may select up to a 90-day offset.

Ordering Cisco Catalyst 8500 Series Edge Platforms with built-in Cisco DNA subscriptions:

Configure the hardware + Add Cisco DNA subscription (optional)

  • C8500-20X6C*
  • C8500-12X4QC
  • C8500-12X
  • C8500L-8S4X

Available subscriptions:

  • Cisco DNA Premier (Cloud/On-Prem, 3Y, 5Y)
  • Cisco DNA Advantage (Cloud/On-Prem, 3Y, 5Y, 7Y)

*C8500-20X6C only supports Cisco DNA Advantage.
Note: Cisco DNA Essentials is not available on Catalyst Edge 8500 series platforms.

Option 2: Order Hardware and Cisco DNA Subscription Separately

Order Cisco Catalyst 8500 Edge Platform hardware through respective Platform SKUs (Table 1) and subscription licenses through L-DNA-C8500. Cisco DNA subscriptions ordered separately can have a maximum of 90 days offset for delaying the subscription start-date.

Ordering Cisco 8500 Series Routers:

  1. Order Hardware: Cisco Catalyst 8500 Edge Platforms (C8500-20X6C, C8500-12X4QC, C8500-12X) and Cisco Catalyst 8500L Edge Platforms (C8500L-8S4X).
  2. Order Cisco DNA Subscriptions: Using SKU L-DNA-C8500. This includes Platform, Software mode (IOSXE-AUTO-MODE or IOSXE-CTRL-MODE), and Cisco DNA Subscription type (Premier or Advantage).

Ordering Process Details

The ordering process involves several mandatory and optional selections:

1. Select the Hardware Platform

The Cisco Catalyst 8500 Series Edge Platforms consist of four variants. These platforms differ in front-panel port density and port speed.

2. Select the Software Image

Catalyst 8500 Series Edge Platforms include a Cisco unified IOS XE Software image supporting both traditional deployments and IOS XE SD-WAN deployments.

Applicable PlatformMinimum Cisco IOS XE Release supportedMinimum Cisco Catalyst SD-WAN Manager Release to support Cisco Catalyst SD-WAN
C8500-20X6C17.10.120.10.1
C8500-12X and C8500-12X4QC17.3.220.3.2
C8500L-8S4X17.4.1a20.4.1

SKU Nomenclature: The software SKU nomenclature helps in understanding order requirements. For example, SC8KAEPUK9-173 indicates a Cisco IOS XE Unified Image.

SKU Nomenclature Breakdown:

  • U: Cisco IOS XE Unified Image
  • NE: Cisco IOS XE Image with No Payload Encryption
  • UNL: Cisco IOS XE Unified Image with No Lawful Intercept
  • NEL: Cisco IOS XE Image with No Payload Encryption and No Lawful Intercept
  • K9: Products that use Encryption for Management

3. Select the Software Mode

The Cisco unified IOS XE image supports two modes:

  • Autonomous mode: For routing (IOS XE) deployments.
  • Controller mode: For Cisco Catalyst SD-WAN (IOS XE SD-WAN) deployments managed by a Cisco Catalyst SD-WAN Manager controller.

You can switch between modes based on deployment needs. The default mode at ordering is autonomous. Controller mode must be selected if preferred.

Part numberDescription
IOSXE-AUTO-MODECisco IOS XE Autonomous Mode (default mode)
IOSXE-CTRL-MODECisco IOS XE Controller Mode

For more information on Cisco unified images and boot modes, refer to: community.cisco.com

4. Select the Power Supply and Power Cables

Power supply selection is mandatory. Catalyst 8500 Series Edge platforms offer AC and DC power supplies. The C8500-20X6C ships with two (redundant) power supplies and an optional fourth power supply. Power cable selection is mandatory for AC power supplies.

5. Select Memory, SSD, and USB Storage

Catalyst 8500 Series Edge Platforms offer 16 GB, 32 GB, and 64 GB memory options. The C8500-20X6C has integrated default memory of 64 GB with no upgrade options.

Catalyst 8500 Edge Platforms offer optional 480 GB M2 SATA SSD and 8 GB USB. The C8500-20X6C ships with integrated default storage of 480 GB M2 SATA SSD and no upgrade options or USB.

Catalyst 8500L Edge Platform ships with a default of 16 GB M.2 USB storage, with options to upgrade to 32 GB or 2TB.

6. Select a Rack-Mount Accessory Kit

Cisco Catalyst 8500 Series Edge Platforms support 19-inch rack mount, 23-inch rack mount, or 4-post rack mount options. The 23-inch rack mount is not offered on the C8500-20X6C and is recommended as a third-party purchase. The C8500-ACCKIT3R-19 includes a 19" rack mount and 4-post rack mount.

For adapters needed for 23-inch racks, contact Newton Instrument Company or other third-party suppliers: www.enewton.com

7. Select Optics for Integrated Ports

Select optics (1GE/10GE/40GE/100GE) based on the platform and requirements.

  • C8500-12X and C8500L-8S4X support 1GE/10GE optics.
  • C8500-20X6C and C8500-12X4QC support 1GE/10GE/40GE/100GE optics.

A full list of optics and transceivers is available at: tmgmatrix.cisco.com

8. Ordering Cisco DNA Subscription (Optional)

Select the required Cisco DNA subscription part number under the Subscriptions section of the Hardware Platform SKU. For the C8500-20X6C, only Cisco DNA Advantage Tier 4 and Tier 5 are offered.

Cisco DNA Subscription Applicability Matrix for Catalyst 8500 Series Platforms:

PlatformsTier 2 (up to 2G Agg.)Tier 3 (up to 20G Agg.)Tier 4 (up to 50G Agg.)Tier 5 (up to 100G Agg.)
C8500L-8S4X
C8500-12X
C8500-12X4QC
✔ Premier
✔ Advantage
C8500-20X6C✔ Advantage✔ Advantage

Notes on Tiers:

  • Tier 5 provides the max platform throughput for the C8500-20X6C.
  • Tier 4 provides up to 50 Gbps aggregate throughput for the C8500-20X6C.
  • Tier 3 provides the max platform throughput for C8500L-8S4X, C8500-12X, and C8500-12X4QC.
  • Tier 2 provides up to 2 Gbps aggregate throughput for C8500L-8S4X.

For more information on feature packages and traffic counting towards bandwidth tiers, refer to the Cisco DNA subscription FAQ: www.cisco.com

Cisco DNA Subscription SKUs:

PlatformSubscription TierTier 2 Up to 2G Agg.Tier 3 Up to 20G Agg.Tier 4 Up to 50G Agg.Tier 5 Up to 100G Agg.Term
C8500-20X6CCisco DNA AdvantageN/AN/ADNA-C-T4-A-3Y*, DNA-C-T4-A-5Y*, DNA-C-T4-A-7Y*, DNA-P-T4-A-3Y*, DNA-P-T4-A-5Y*, DNA-P-T4-A-7Y*DNA-C-T5-A-3Y*, DNA-C-T5-A-5Y*, DNA-C-T5-A-7Y*, DNA-P-T5-A-3Y*, DNA-P-T5-A-5Y*, DNA-P-T5-A-7Y*3Y, 5Y, 7Y
C8500-12X4QC, C8500-12XCisco DNA PremierN/ADNA-C-T3-P-3Y*, DNA-C-T3-P-5Y*, DNA-P-T3-P-3Y*, DNA-P-T3-P-5Y*N/AN/A3Y, 5Y
Cisco DNA AdvantageN/ADNA-C-T3-A-3Y*, DNA-C-T3-A-5Y*, DNA-C-T3-A-7Y*, DNA-P-T3-A-3Y*, DNA-P-T3-A-5Y*, DNA-P-T3-A-7Y*N/AN/A3Y, 5Y, 7Y
C8500L-8S4XCisco DNA PremierDNA-C-T2-P-3Y*, DNA-C-T2-P-5Y*, DNA-P-T2-P-3Y*, DNA-P-T2-P-5Y*DNA-C-T3-P-3Y*, DNA-C-T3-P-5Y*, DNA-P-T3-P-3Y*, DNA-P-T3-P-5Y*N/AN/A3Y, 5Y
Cisco DNA AdvantageDNA-C-T2-A-3Y*, DNA-C-T2-A-5Y*, DNA-C-T2-A-7Y*, DNA-P-T2-A-3Y*, DNA-P-T2-A-5Y*, DNA-P-T2-A-7Y*DNA-C-T3-A-3Y*, DNA-C-T3-A-5Y*, DNA-C-T3-A-7Y*, DNA-P-T3-A-3Y*, DNA-P-T3-A-5Y*, DNA-P-T3-A-7Y*N/AN/A3Y, 5Y, 7Y

Nomenclature for DNA Subscription Tier SKU:

  • Management: P = On-prem, C = Cloud
  • Tier: T0-T5
  • Package: A = Advantage, P = Premier
  • Term: 3Y, 5Y, 7Y

Crypto Export Control License (HSEC License): A mandatory High Security (HSEC) license is enforced for full crypto functionality. Without it, secure tunnels are limited, and crypto throughput is restricted. Catalyst 8500 Series Edge Platforms support Tier-2 and above, so the C8000-HSEC license is provided by default.

Default Accessories Shipped with the Platform

The hardware platform ships with default components and accessories.

Default accessories part numbersDescriptionOptional accessories part numbersSpare accessories part numbers
C8000-HSECU.S. Export Restriction Compliance license for Catalyst 8000 seriesN/AN/A
C-RFID-1RCisco Catalyst 8000 Edge RFID - 1RUC-RFID-NONE (to opt out)N/A
C8500L-RM-19-1RCisco Catalyst 8500L Rack mount kit - 19" 1RC8500L-4PT-KIT
C8500L-RM-23-1R
C8500L-RM-19-1R=
C8500L-4PT-KIT=
C8500L-RM-23-1R=
MEM-C8500L-16GBCisco C8500L 16GB DRAMMEM-C8500L-32GB
MEM-C8500L-64GB
MEM-C8500L-16GB=
MEM-C8500L-32GB=
MEM-C8500L-64GB=
M2USB-16GCisco Catalyst 8000 Edge M.2 USB 16GBM2USB-32GM2USB-16G=,
M2USB-32G=

Default accessories for Catalyst 8500-12X and 8500-12X4QC Edge Platforms:

Default accessories part numbersDescriptionOptional accessories part numbersSpare accessories part numbers
C8000-HSECU.S. Export Restriction Compliance license for Catalyst 8000 seriesN/AN/A

Default accessories for Catalyst 8500-20X6C Edge Platform:

Default accessories part numbersDescriptionOptional accessories part numbersSpare accessories part numbers
C8500-RFID-3RCisco C8500 RFID - 3RUC-RFID-NONEN/A
C8500-CCKIT3R-19Cisco C8500 Accessory Kit - 19" rackC8500-4PT-KIT
C8500-ACCKIT-23
C8500-ACCKIT-19=
C8500-4PT-KIT=
C8500-ACCKIT-23=
MEM-C8500-16GBCisco C8500 16GB DRAMMEM-C8500-32GB
MEM-C8500-64GB
MEM-C8500-16GB=
MEM-C8500-32GB=
MEM-C8500-64GB=

*The C8500-20X6C 64GB memory and SSD 480G storage are non-orderable and non-field replaceable. They are included in the chassis and do not appear in CCW configuration or Bill of Material (BOM).

Product Part Numbers and Software Images:

Product part numberDescription
Unified software images
SC8KAEPUK9-1710Cisco Catalyst 8500 Unified Image (IOS XE 17.10)
Unified with no-lawful-intercept software image
SC8KAEPUNLK9-1710Cisco Catalyst 8500 Unified Image with No Lawful Intercept (IOS XE 17.10)
Non-payload-encryption software images
SC8KAEPNEK9-1710Cisco Catalyst 8500 Non-Pay load Encryptions Image (IOS XE 17.10)
Non-payload with no-lawful-intercept software images
SC8KAEPNELK9-1710Cisco Catalyst 8500 Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.10)
Rack-mount kit and RJ console adapter
C8500-ACCKIT3R-19(=)Cisco 8500-20X6C Accessory Kit - 19", Spare
Power supply
PWR-CH1-1100WAC-D
PWR-CH1-1100WAC=
PWR-CH1-950WDC-D
PWR-CH1-950WDC=
Cisco C8500 750W AC Power
Cisco C8500 950W DC Power, Spare
Cisco C8500 950W DC Power
Cisco C8500 950W DC Power, Spare
Fan Tray Spare
C8500-FAN-3R=Cisco C8500 Fan Tray, 3RU, Spare
RFID Option
C8500-RFID-3R
C-RFID-NONE
Cisco C8500 RFID - 3RU
Cisco Catalyst 8000 Edge - NO RFID
NEBS Level 3 Air Filter
C8500-FILTER-ASSY
C8500-FILTER-ASSY=
C8500-NEB3-FILTER=
NEBs Level 3 Filter Assembly with Filter
NEBs Level 3 Filter Assembly with Filter, Spare
NEBs Level 3 Replacement Filters 2 Pack, Spare

Product Part Numbers and Software Images for Catalyst 8500 Edge, 8500L-8S4X, 8500-12X, and 8500-12X4QC Platforms:

Product part numberDescription
Unified software images
SC8KAEPUK9-173Cisco Catalyst 8500 Unified Image (IOS XE 17.3)
SC8KAEPUK9-174Cisco Catalyst 8500 Unified Image (IOS XE 17.4)
Unified with no-lawful-intercept software image
SC8KAEPUNLK9-173Cisco Catalyst 8500 Unified Image with No Lawful Intercept (IOS XE 17.3)
SC8KAEPUNLK9-174Cisco Catalyst 8500 Unified Image with No Lawful Intercept (IOS XE 17.4)
Non-payload-encryption software images
SC8KAEPNEK9-173Cisco Catalyst 8500 Non-Pay load Encryptions Image (IOS XE 17.3)
SC8KAEPNEK9-174Cisco Catalyst 8500 Non-Pay load Encryptions Image (IOS XE 17.4)
Non-payload with no-lawful-intercept software images
SC8KAEPNELK9-173Cisco Catalyst 8500 Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.3)
SC8KAEPNELK9-174Cisco Catalyst 8500 Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.4)
Rack-mount kit and RJ console adapter
C8500-ACCKIT-19(=)
C8500-ACCKIT-23(=)
C8500-4PT-KIT(=)
Cisco C8500 Accessory Kit - 19", Spare
Cisco C8500 Accessory Kit - 23", Spare
Cisco C8500 Accessory Kit - 4 Post Kit, Spare
Power supply
PWR-CH1-750WACR(=)
PWR-CH1-950WDCR(=)
Cisco C8500 750W AC Power, Spare
Cisco C8500 950W DC Power, Spare
Memory
MEM-C8500-16GB(=)
MEM-C8500-32GB(=)
MEM-C8500-64GB(=)
Cisco C8500 16GB Memory, Spare
Cisco C8500 32GB Memory, Spare
Cisco C8500 64GB Memory, Spare
SSD Storage
SSD-M2SATA-480G(=)Cisco C8500 SSD M.2 SATA 480GB, Spare
Fan Tray Spare
C8500-FAN-1R=Cisco C8500 Fan Tray, 1RU, Spare
RFID Option
C8500-RFID-1R
C-RFID-NONE
Cisco C8500 RFID - 1RU
Cisco Catalyst 8000 Edge - NO RFID
USB Storage
MEMUSB-8GB8GB USB Flash Token

Product Part Numbers and Software Images for Catalyst 8500L Edge Platform:

Product part numberDescription
Unified software images
SC8KAESUK9-174Cisco Catalyst 8500L Unified Image (IOS XE 17.4)
Unified with no-lawful-intercept software image
SC8KAESUNLK9-174Cisco Catalyst 8500L Unified Image with No Lawful Intercept (IOS XE 17.4)
Non-payload-encryption software images
SC8KAESNEK9-174Cisco Catalyst 8500L Non-Pay load Encryptions Image (IOS XE 17.4)
Non-payload with no-lawful-intercept software images
SC8KAESNELK9-174Cisco Catalyst 8500L Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.4)
Rack-mount kit and RJ console adapter
C8500L-RM-19-1R(=)
C8500L-4PT-KIT(=)
C8500L-RM-23-1R(=)
Cisco Catalyst 8500L Rack mount kit - 19" 1R, Spare
Cisco C8500L extension rails and brackets for 4P mounting, Spare
Cisco Catalyst 8500L Rack mount kit - 23" 1R, Spare
Power supply
PWR-CH1-400WAC(=)
PWR-CH1-400WDC(=)
Cisco C8500L 400W AC Power Supply, Spare
Cisco C8500L 400W DC Power Supply, Spare
Memory
MEM-C8500L-16GB(=)
MEM-C8500L-32GB(=)
MEM-C8500L-64GB(=)
Cisco C8500L 16GB Memory, Spare
Cisco C8500L 32GB Memory, Spare
Cisco C8500L 64GB Memory, Spare
SSD Storage
SSD-M2NVME-2T(=)Cisco C8500L SSD M.2 NVMe 2TB
Fan Tray Spare
C8500L-FAN-1R=Cisco Catalyst 8500L Edge Fan Tray, 1RU, Spare
RFID Option
C-RFID-1R
C-RFID-NONE
Cisco Catalyst 8000 Edge RFID - 1RU
Cisco Catalyst 8000 Edge - NO RFID
USB Storage
M2USB-16G
M2USB-32G
Cisco Catalyst 8000 Edge M.2 USB 16GB
Cisco Catalyst 8000 Edge M.2 USB 32GB

Cisco Services

Cisco Customer Experience Support Services for Catalyst 8000 Platforms and Cisco DNA Software for SD-WAN and Routing

This section discusses Cisco Support Services for Catalyst 8000 platforms and associated Cisco DNA Software for SD-WAN and Routing, plus optional Support Service offers.

  • Catalyst 8000 platforms: Cisco Solution Support is the default and recommended service. It is not mandatory and can be replaced with another Cisco support service or partner service.
  • Cisco DNA Software for SD-WAN and Routing: Cisco Solution Support is the default service. Customers may opt for Cisco Subscription Embedded Software Support included with the software purchase.

Notes:

  • Solution Support requires ordering for both the Catalyst 8000 platform and Cisco DNA Software for SD-WAN and Routing for full entitlement.
  • With Solution Support or Cisco Subscription Embedded Software Support, customers receive maintenance releases and software updates for Cisco DNA SD-WAN and Routing software only. Support for the Catalyst 8000 platform's OS and network stack is covered by the platform's support contract.

Cisco Solution Support provides premium support for multiproduct, multivendor environments, offering:

  • A single point of contact for solution deployment support.
  • Expertise in solutions, products, and interoperability.
  • No requirement for customers to isolate issues to a specific product to open a case.
  • 30-minute service response objective for Severity 1 and 2 cases.
  • Prioritized case handling over product support cases.
  • Coordination with product support teams and partners.
  • Accountability for managing multiproduct, multivendor issues from first call to resolution.

Learn more about Cisco Solution Support at www.cisco.com.

Cisco Subscription Embedded Software Support includes:

  • Access to support and troubleshooting via online tools and web case submission. Case severity or escalation guidelines are not applicable.
  • Cisco Technical Assistance Center (TAC) access 24/7 for telephone or web case submission and online tools for software use and troubleshooting.
  • Access to www.cisco.com for technical and general information on Cisco products and the online Software Center library.

Note: Embedded support for Cisco DNA Software for SD-WAN and Routing requires no additional products or fees. However, hardware support for Catalyst 8000 platforms must be purchased separately, as this embedded support does not cover hardware. Cisco Smart Net Total Care Service is recommended for Catalyst 8000 platforms.

Warranty

Cisco Catalyst 8500 Series Edge Platforms come standard with a Cisco Limited 1-Year Return To Factory Hardware Warranty. For more information, refer to: www.cisco.com.

Cisco Capital

Cisco Capital® financing offers flexible payment solutions to help achieve objectives, enable business transformation, and maintain competitiveness. It can reduce total cost of ownership, conserve capital, and accelerate growth. In over 100 countries, flexible payment solutions help acquire hardware, software, services, and complementary third-party equipment with predictable payments. Learn more.

Ordering Information

To place an order, visit the Cisco Ordering homepage.

To download software, visit the Cisco Software Center.

For More Information

For more information about the Cisco 8500 Series, visit: www.cisco.com or contact your local Cisco account representative.


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