
Installation Guide for Schneider Electric models including: SX3800CI Uninterruptible Power Supply, SX3800CI, Uninterruptible Power Supply, Power Supply
for Installation & User Gui | APC by Schneider Electric
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DocumentDocumentBack-UPSTM SX3800CI-GR/SX31K1CI-GR User Manual Important Safety Instructions SAVE THESE INSTRUCTIONS - This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. · This UPS is intended for indoor use only. · Connect the UPS power cable directly to a wall outlet. Do not use surge protectors or extension cords · When grounding cannot be verified, disconnect the equipment from the AC power outlet before installing or connecting to other equipment. Reconnect the power cord after all connections are made. · Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns. · Servicing of batteries should be performed by Schneider Electric IT (SEIT) Customer Support only. NOTE: Servicing of user replaceable batteries should be performed or supervised by personnel knowledgeable about batteries and required precautions. In this case battery is not user replaceable. · When replacing batteries, replace with the same type and number of batteries or battery packs. · CAUTION: Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces. · CAUTION: Do not dispose of batteries in a fire. The batteries may explode. · CAUTION: Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic. · CAUTION: A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries. Disconnect the charging source prior to connecting or disconnecting battery terminals. Do not wear any metal objects including watches and rings. Do not lay tools or metal parts on top of batteries. Use tools with insulated handles. Wear rubber gloves and boots. Determine if battery is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person. Connect the Battery 1. Connect the battery by pulling the battery connector handle down, and then pushing it into the unit. 2. Connect the Back-UPS SX3800CI-GR / SX31K1CI-GR power cable directly to a wall outlet. Do not use surge protectors or extension cords. 3. Press the ON/OFF button to turn on the unit. The green "Power On" indicator confirms that the Back-UPS is on and ready to provide protection. The Back-UPS should charge for at least 10 hours to ensure sufficient runtime. The unit is being charged whenever it is connected to AC power, whether the unit is turned ON or OFF. Rear Panel and Front Panel Features Battery Backup + Surge P rotection bu373a Online LED Battery LED ON/OFF button Battery connector DSL/Modem/ Fax/Phone Battery Backup + Surge Protection outlets AC power cable Circuit breaker Out In Battery Connector Circuit Breaker Push to Reset bu0549a Battery Backup + Surge Protection DSL/Modem/Fax/Ph one Adjust Transfer Voltage and Sensitivity Settings Automatic Voltage Regulation boosts the AC voltage when it drops below expected levels. This allows the equipment plugged into the unit to operate during low voltage conditions, conserving the battery power in the event of a power cut. The Back-UPS will switch to battery power if the input voltage level becomes too low for the Automatic Voltage Regulation to compensate, or if the AC power is distorted. If the Back-UPS switches to battery power too frequently or too infrequently, adjust the transfer voltage and sensitivity settings: 1. Verify that the Back-UPS battery is connected. Connect the Back-UPS to a wall outlet. The Back-UPS should be turned off. 2. Press and hold the ON/OFF button for 10 seconds. The LEDs will illuminate green and red alternately, to indicate that the Back-UPS is in Program mode. 3. The LEDs will flash either green, red or green and red alternately to indicate the current sensitivity level. The Back-UPS will beep to indicate that No-load Shutdown is enabled. Refer to the table for an explanation of the transfer voltage sensitivity levels. 4. To select Low sensitivity, press the ON/OFF button until the On Line LED flashes green. 5. To select Medium sensitivity, press the ON/OFF button until the Battery LED flashes red. 6. To select High sensitivity, press the ON/OFF button until the On Line and Battery LEDs flash green and red alternately. 7. To exit Program mode wait for five seconds and both LEDs will extinguish. Program mode is no longer active. No-load Shutdown The UPS will shut down to conserve energy if while operating on battery power the UPS detects that connected equipment is using less than 15 W of energy for more than 15 minutes. LED Audible Flashing Indicator Voltage Sensitivity Setting Input Voltage Range No-load Shutdown Description Green None Low 150-280 Disabled Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions. Green 4 beeps Low per second 150-280 Enabled Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions. Red None Medium 155-280 Disabled Use this setting for normal operation conditions. Red 4 beeps Medium 155-280 Enabled Use this setting for normal operation conditions. per second (factory default) 2 Back-UPS SX3800CI-GR/SX31K1CI-GR LED Audible Flashing Indicator Voltage Sensitivity Setting Green None and Red High Green 4 beeps High and Red per second Status Indicators Input Voltage Range No-load Shutdown Description 160-280 Disabled Use this setting when connected equipment is sensitive to voltage fluctuations or waveform distortions. 160-280 Enabled Use this setting when connected equipment is sensitive to voltage fluctuations or waveform distortions. Status Power On The Back-UPS is supplying AC power to connected equipment. On Battery The Back-UPS is supplying battery power to battery backup outlets. Low Battery Alarm The Back-UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state. Replace Battery The battery is disconnected. The battery needs to be charged or replaced. Overload Shutdown While operating on battery power an overload condition has occurred in one or more of the battery backup outlets. Sleep Mode While operating on battery power the battery is completely discharged. The Back-UPS will awaken once AC power is restored. Overload Alarm The equipment connected to the Back-UPS is drawing more power than the voltage rating allows. LED Indicator The On Line LED illuminates green. The On Line LED illuminates green. The LED is not illuminated during the beeps. The On Line LED flashes green. · The Battery LED flashes red. · Battery and On Line LEDs flash alternately. None None The Battery LED illuminates red. Audible Alarm None Back-UPS beeps 4 times every 30 seconds. The Back-UPS emits rapid beeping. (once every second) Constant tone Constant tone The Back-UPS beeps once every four seconds. Constant tone Audible Alarm Terminates N/A The beeping stops when AC power is restored or the Back-UPS is turned off. The beeping stops when AC power is restored or the Back-UPS is turned off. The Back-UPS is turned off. The Back-UPS is turned off. · AC power is restored. · AC power is not restored within 32 seconds. · The Back-UPS is turned off. Alarm stops when nonessential equipment is disconnected from the Battery Backup outlets. Battery Replacement The battery in the Back-UPS SX3800/31K1 CI-GR is not user-replaceable. Contact SEIT Technical Support for a list of authorized service centers near you. Warranty Register your product on-line. http://warranty.apc.com. The standard warranty is two (2) years from the date of purchase. SEIT standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an SEIT Technical Support representative. SEIT will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation costs to ship the replacement unit to the customer. Back-UPS SX3800CI-GR/SX31K1CI-GR 3 Specifications Input Output Protection and Filtering Specification Voltage Frequency Brownout Transfer Over-voltage Transfer UPS Capacity (total) Voltage On Battery Frequency on Battery Transfer Time AC Surge Protection AC Input Type (maintenance free) Battery Average Life Typical Recharge Time Net Weight Dimensions (H x W x D) Operating temperature Physical Storage Temperature Humidity International Protection Code Pollution degree Overvoltage category Applicable power grid power distribution system Applicable Standard SX3800CI-GR SX31K1CI-GR 230 Vac, nominal 50 Hz ±3 Hz, 60 Hz ±3 Hz 155 Vac, typical 280 Vac, typical 800 VA/ 480 W 1100 VA / 660 W 230 Vac rms (step-approximated sinewave) 50 Hz ±1 Hz, 60 Hz ±1 Hz 8 ms typical Full time, 273 Joules Resettable circuit breaker 12 V 9 Ah Each battery 12 V 7.2 Ah 2 - 5 years depending on the number of discharge cycles and environmental temperature 8 Hours 8 kg 12 kg 21.5 cm x 13 cm x 33.6 cm 0° to 40°C (32° to 104°F) -15° to 45°C (23° to 113°F) 0 to 95 % Relative Humidity (non-condensing) IP20 2 II TN Power system IEC 62040-1 Troubleshooting and Service 1. Consult the Troubleshooting from the Schneider Electric Web site, www.apc.com. 2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the Schneider Electric Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b. Call SEIT Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#). c. If the unit is under warranty, the repairs are free. d. Service procedures and returns may vary internationally. Refer to the Schneider Electric Web site for country specific instructions. 3. Prepare to troubleshoot the problem over the phone. If this is not successful, and the unit is still under warranty, the Technical Support Representative will provide all necessary information to return the unit for replacement. Schneider Electric IT Customer Support Worldwide For country specific customer support, go to the Schneider Electric Web site, www.apc.com. © 2022 Schneider Electric. The Schneider Electric logo is owned by Schneider Electric Industries S.A.S. or their affiliated companies. All other trademarks are property of their respective owners. 990-5192B 03/2022