Wall Mount Wi-Fi® Garage Door Opener
Model 8500W
For Residential Use
Install On Sectional Doors With Torsion Assemblies Only
Product Overview
This product is intended for installation only by trained garage door technicians. It may require adjustments to door springs and/or track configurations. It is not intended for use on low headroom tracks with outside pickup drums or garage doors utilizing extension springs.
Please read this manual and the enclosed safety materials carefully.
- The door WILL NOT CLOSE unless the Protector System® and cable tension monitor are connected and properly aligned.
- Periodic checks of the garage door opener are required to ensure safe operation.
- The model number is located on the front cover of the opener.
- This garage door opener is ONLY compatible with MyQ® and Security+ 2.0® accessories.
- Attach warning labels to the location indicated on the label.
Company Information: LiftMaster, 300 Windsor Drive, Oak Brook, IL 60523
Register your garage door opener to receive updates and offers from LiftMaster. Take a photo of the camera icon including the points (○), send it by texting to 71403 (US) or visit www.liftmaster.photo (Global).
Unattended Operation & Introduction
Unattended Operation: Features like Timer-to-Close (TTC) and MyQ® Smartphone Control are for sectional doors only. MyQ Remote LED Light must be installed for TTC or MyQ control.
Introduction: This garage door opener has been designed and tested to offer safe service when installed, operated, and maintained according to this manual.
Safety Symbol and Signal Word Review:
- ⚠ WARNING Mechanical
- ⚠ WARNING Electrical
- ℹ️ CAUTION
WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Planning
Survey your area to see if any of the conditions below apply to your installation. Additional materials may be required.
THIS DOOR OPENER IS COMPATIBLE WITH:
- Doors that use a torsion bar and springs. The torsion bar must be 1" (2.5 cm) diameter. NOT compatible with reverse wound drums.
- 4-6" (10-15 cm) drums, not to be used on tapered drums over 6" (15 cm).
- High lift (up to 54" (137.2 cm) high) and standard lift sectional doors up to 14 ft. (4.3 m) high.
- Doors up to 18 ft. (5.5 m) wide.
- Doors up to 180 sq. ft. (16.7 sq. m).
Installation Area Requirements:
- Review or inspect proposed installation area. The opener can be installed on the left or right side of the door.
- Clearances:
- a. Minimum 2.5" (6.4 cm) between the wall and the center of the torsion bar.
- b. Minimum 3" (7.6 cm) between the ceiling and the center of the torsion bar.
- c. Minimum 8.5" (21.6 cm) between the side wall (or obstruction) and the end of the torsion bar.
- d. The torsion bar must extend at least 1.5" (3.81 cm) past the bearing.
- An electric outlet is required within 6 ft. (1.83 m) of the installation area. If an outlet does not exist, contact a qualified electrician.
- Extension brackets or wood blocks may be needed to install the safety reversing sensors and cable tension monitor, depending on building construction.
- Alternate floor mounting of the safety reversing sensors will require hardware (not provided).
- Check the seal on the bottom of the door. Any gap between the floor and the bottom of the door must not exceed 1/4 inch (6 mm). Otherwise, the safety reversal system may not work properly.
Note: Inspect the torsion bar while the door is raised and lowered. It is important that there is no noticeable movement up and down or left and right. If movement is not corrected, the life of the garage door opener will be greatly reduced.
Diagram Description: A diagram illustrates the required clearances (a, b, c, d) around the torsion bar and shows components like the wall, obstruction, door spring, automatic door lock, safety reversing sensor, and MyQ® Remote LED Light.
Connecting with Your Smartphone
Monitor and control your garage door from anywhere using the MyQ® app.
Before You Begin:
- Wi-Fi enabled smartphone, tablet or laptop
- Broadband Internet Connection
- Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required)
- Password for your home network
Test the Wi-Fi Signal Strength:
Hold your mobile device in the place where the opener will be installed and check the Wi-Fi signal strength.
- Wi-Fi signal is strong: The garage door opener will connect to your Wi-Fi network.
- Wi-Fi signal is weak: The opener may connect. Try options to improve the signal (move router closer, use Wi-Fi range extender).
- No Wi-Fi signal: The opener will not connect. Try options to improve the signal.
For compatible router specifications and help, visit WiFiHelp.LiftMaster.com. See page 25 to connect the garage door opener to a mobile device.
Preparing Your Garage Door
Before You Begin:
- Disable locks.
- Remove any ropes connected to the garage door.
Balance Test:
- Lift the door halfway up and release it. If balanced, it should stay in place, supported by its springs.
- Raise and lower the door to check for binding or sticking.
- Doors heavier than 650 lbs. should NOT open or fall rapidly.
If your door binds, sticks, or is out of balance, call a trained door systems technician.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH:
- ALWAYS call a trained door systems technician if the garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required.
- NEVER try to loosen, move, or adjust garage door, door springs, cables, pulleys, brackets, or their hardware, as they are under EXTREME tension.
- Disable ALL locks and remove ALL ropes connected to the garage door BEFORE installing and operating the opener to avoid entanglement.
- This opener system has an unattended operation feature. The door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
ℹ️ CAUTION To prevent damage to garage door and opener:
- ALWAYS disable locks BEFORE installing and operating the opener.
- ONLY operate the garage door opener at 120V, 60 Hz to avoid malfunction and damage.
SPECIFICATIONS:
- Volts: 120 Vac - 60 Hz, ONLY
- Current: 1.5 AMP
- LED Light Current (independently powered): 0.2 AMPS
Diagram Description: An illustration shows a sectional garage door.
Tools Needed
During assembly, installation, and adjustment, the following hand tools may be required:
- Stepladder
- Drill
- Drill Bits: 5/32", 3/16", 5/16", and 3/4"
- Tape Measure
- Wire Cutters
- Pliers
- Screwdriver
- Claw Hammer
- Level
- Pencil
- Sockets and Wrench (1/4", 5/16", and 3/8") with 6" Extension
- Adjustable End Wrench
Carton Inventory
If anything is missing, carefully check the packing material.
- Automatic Garage Door Lock Model 841LM with 2-Conductor White and White/Black Bell Wire with Connector (Note: Older model 24V door locks are incompatible)
- Mounting Bracket
- Garage Door Opener
- The Protector System® (2 Safety Reversing Sensors: 1 Sending Sensor and 1 Receiving Sensor) with 2-Conductor White and White/Black Bell Wire attached
- Collar with Set Screws
- Battery Model 485LM
- Cable Tension Monitor with 2-Conductor Green/White Bell Wires
- Safety Labels and Literature
- Safety Reversing Sensor Bracket (2)
Included Accessories:
- Smart Control Panel® Model 880LMW
- 3-Button Premium Remote Control Model 893MAX
- Remote Control Visor Clip
- MyQ® Remote LED Light Model 827LM (Garage Door Opener Light) with Hardware Bag
Hardware:
- Screw #10-32 (2)
- Screw 14-10x2" (4)
- Handle
- Rope
- Screw 1/4"-20x1/2" (2)
- Drywall Anchor (Screw-In) (2)
- Screw 8-32x1" (2)
- Screw 6ABx1-1/4" (2)
- Drywall Anchor (2)
- Screw 6-32x1" (2)
- Carriage Bolt 1/4"-20x1/2" (2)
- Wing Nut 1/4"-20 (2)
REMOTE LIGHT HARDWARE:
- MyQ® Remote LED Light Model 827LM
- Drywall Anchor (Screw-In) (2)
- Screw #6x1" (2)
Additional Items You May Need:
- Extension brackets (Model 041A5281-1) or wood blocks: May be needed to install the safety reversing sensor depending on garage construction.
- Fastening hardware: For alternate floor mounting of the safety reversing sensor.
- 90° connector for cable conduit or flex cable adapter: Required for permanent wiring.
Assembly 1: Attach the Collar to the Garage Door Opener
To avoid installation difficulties, do not run the garage door opener until instructed to do so.
The garage door opener can be installed on either side of the door. The illustrations shown are for installation on the left side.
- Loosen the set screws.
- Attach the collar to the garage door opener motor shaft. The side of the collar with the larger hole should be placed on the motor shaft. Ensure that the collar is seated all the way on the motor shaft until stop is reached.
- Position the collar so the screws are facing out and are accessible when attached to the torsion bar.
- Securely tighten the 2 square head set screws closest to the motor shaft by turning the screws 1/4 - 1/2 turn after making contact with the motor shaft.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH, the collar MUST be properly tightened. The door may NOT reverse correctly or limits may be lost due to collar slip.
Diagram Description: A diagram shows the garage door opener motor shaft and the collar being attached, with set screws indicated.
Assembly 2: Attach Mounting Bracket to Garage Door Opener
- Loosely attach the slotted side of the mounting bracket to the same side of the garage door opener as the collar, using screws provided.
Note: Do not tighten screws until instructed.
Diagram Description: A diagram shows the garage door opener and the mounting bracket being attached with a screw and socket wrench.
HARDWARE: Screw #10-32 (2)
Installation: Important Installation Instructions
⚠ WARNING To reduce the risk of SEVERE INJURY or DEATH:
- Read and follow all warnings and instructions.
- Install garage door opener ONLY on a properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
- ALL repairs to cables, spring assemblies, and other hardware MUST be made by a trained door systems technician BEFORE installing the opener.
- Disable ALL locks and remove ALL ropes connected to the garage door BEFORE installing the opener to avoid entanglement.
- Where possible, install the door opener 7 feet (2.13 m) or more above the floor.
- Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor, avoiding contact with vehicles to avoid accidental release.
- NEVER connect the garage door opener to a power source until instructed to do so.
- NEVER wear watches, rings, or loose clothing while installing or servicing the opener. They could be caught in garage door or opener mechanisms.
- Install wall-mounted garage door control:
- Within sight of the garage door.
- Out of reach of small children at a minimum height of 5 feet (1.53 m) above floors, landings, steps, or any other adjacent walking surface.
- Away from ALL moving parts of the door.
- Place emergency release/safety reverse test label in plain view on the inside of the garage door.
- Upon completion of installation, test the safety reversal system. The door MUST reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
- To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution, disconnect ALL electric and battery power BEFORE performing ANY service or maintenance.
SAVE THESE INSTRUCTIONS.
Installation 1: Position and Mount the Garage Door Opener
Note: For additional mounting options refer to the accessories page.
- Close the garage door completely.
- Slide the garage door opener onto the end of the torsion bar. If the torsion bar is too long or damaged, you may need to cut the torsion bar.
- Ensure the collar does NOT touch the bearing.
- Use a level to position and vertically align the garage door opener. Verify the mounting bracket is located on a solid surface such as wood, concrete, or a door/flag bracket. If installing on drywall, the mounting bracket MUST be attached to a stud.
- When the garage door opener is properly aligned, mark the mounting bracket holes. If necessary, tighten collar screws on the torsion bar to hold the garage door opener in place while marking holes.
- Note: The garage door opener does not have to be flush to the wall.
- Remove the garage door opener from the torsion bar. Drill 3/16 inch pilot holes at the marked locations. Drill through metal door rail plates if necessary.
- Slide the garage door opener back onto the torsion bar until pilot holes align with the bracket.
- Tighten the 2 square head set screws on the torsion bar. For a hollow torsion bar, tighten screws 3/4 - 1 full turn after making contact with the bar. For a solid shaft torsion bar, tighten screws 1/4 - no more than 1/2 turn after making contact with the shaft. If installing on a keyed torsion bar, DO NOT tighten the screws into the keyway.
- Secure the mounting bracket to the wall and to the garage door opener. Use the 14-10 x 2" screws to secure the mounting bracket to the wall.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH:
- Concrete anchors MUST be used if mounting the bracket into masonry.
- NEVER try to loosen, move, or adjust the garage door, springs, cables, pulleys, brackets, or their hardware, ALL of which are under EXTREME tension.
- ALWAYS call a trained door systems technician if the garage door binds, sticks, or is out of balance. An unbalanced garage door might NOT reverse when required.
- Garage door opener MUST be mounted at a right angle to the torsion bar to avoid premature wear on the collar.
Diagram Description: A diagram shows the garage door opener mounted to the torsion bar with the mounting bracket secured to the wall. It illustrates clearances, collar, bearing plate, torsion bar, set screws, and the 14-10 x 2" screws used for mounting.
HARDWARE: Screw 14-10 x 2" (2)
Installation 2: Attach the Emergency Release Rope and Handle
- Insert one end of the emergency release rope through the handle. Make sure that "NOTICE" is right side up. Secure with an overhand knot at least 1" (2.5 cm) from the end of the rope to prevent slipping.
- Insert the other end of the emergency release rope through the hole in the trolley release arm. Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor, avoiding contact with vehicles to prevent accidental release and secure with an overhand knot.
Note: If it is necessary to cut the rope, heat seal the cut end with a match or lighter to prevent unraveling.
Diagram Description: A diagram shows the emergency release rope being threaded through the handle and the trolley release arm, with overhand knots securing the rope.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
- If possible, use the emergency release handle to disengage the door ONLY when the garage door is CLOSED. Weak or broken springs or an unbalanced door could result in an open door falling rapidly and/or unexpectedly.
- NEVER use the emergency release handle unless the garage doorway is clear of persons and obstructions.
HARDWARE: Handle, Rope
Installation 3: Install the Automatic Door Lock
The automatic door lock (model 841LM) is used to prevent the door from being manually opened once the door is fully closed. See Accessories page 37.
Note: Older model 24V door locks are incompatible.
- The lock must be mounted within 10 ft. (3.05 m) of the door opener. If possible, mount on the same side as the door opener. The third roller from the bottom is ideal for most installations.
- Ensure the rail surface is clean and attach the lock template to the track so that the bolt hole is approximately 3" (7.6 cm) from the center of a door roller.
- Drill holes as marked on the template.
- Fasten the automatic door lock to the outside of the door track with hardware provided.
- Run bell wire up the wall to the door opener. Use insulated staples to secure the wire in several places. Insert the wire through the bottom of the door opener.
- Plug the connector into either plug in the door opener.
A secondary door lock can be installed on the opposite side of the door following the instructions above.
Diagram Description: A diagram shows the automatic door lock being installed on the door track, with measurements for placement relative to a roller and the wire connection to the opener.
HARDWARE: Screw 1/4"-20x1/2" (2)
Installation 4: Attach the Cable Tension Monitor (Required)
Note: The cable tension monitor is shipped for left side installation. It is recommended that the cable tension monitor be installed on the same side of the door as the door opener. For right side installation, remove the snap-ring holding the roller in place and reassemble it on the opposite side of the cable tension monitor.
- Make sure the door cable is approximately 3/4" (19 mm) from the mounting surface. Door adjustments or shimming may be required to achieve proper depth for the door cable.
- Position the cable tension monitor so the roller is 2"-6" from the drum and the roller extends 1/8"-1/4" past the cable. Make sure the cable tension monitor is located over a wood support member and the roller is free from any obstructions.
- Note: There must be no obstructions in the installation area that prevent the cable tension monitor from closing completely when slack is detected.
- Mark and drill 3/16" pilot holes for screws (pilot holes are not required for anchors).
- Attach the cable tension monitor to the wall using the hardware provided. Make sure that the roller is on top of the cable.
- Run bell wire to the door opener. Use insulated staples to secure the wire.
- Connect the bell wire to the green quick-connect terminals on the door opener (polarity is not important).
Note: Cable must have tension through the entire door travel. Make sure there is no slack in the cable on the opposite side of the door during normal operation. If slack occurs during door travel, adjust cables as required.
A second cable tension monitor may be installed for additional security. When two cable tension monitors are installed, the door will not move in the down direction or will reverse if one of the monitors detects slack or is disconnected.
If one of the cable tension monitors is removed, unplug both monitors from the opener. Then plug in the monitor you wish to use and unplug and plug in the opener three times to relearn the monitor to the opener.
The cable tension monitor MUST be connected and properly installed before the garage door opener will move in the down direction. The cable tension monitor detects ANY slack that may occur in the cables and will reverse the door, eliminating service calls.
Diagram Description: A side view diagram shows the cable tension monitor installed on the wall, with its roller positioned near the door cable and drum. It indicates clearances and the wire connection to the opener.
HARDWARE: Screw 14-10x2" (2), Screws #8-32x1" (2)
Installation 5: Install the Door Control (Smart Control Panel®)
Install the door control within sight of the garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps, or any other adjacent walking surface, and away from ALL moving parts of the door.
Your garage door opener is compatible with up to 2 Smart Control Panels® or 4 of any other Security+ 2.0® door controls. Note: Older LiftMaster door controls and third party products are not compatible.
For gang box installations, it is not necessary to drill holes or install drywall anchors. Use the existing holes in the gang box.
- Strip 7/16" (11 mm) of insulation from one end of the wire and separate the wires.
- Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. PRE-WIRED INSTALLATIONS: Choose any two wires to connect, but make note of which wires are used.
- Mark the location of the bottom mounting hole and drill a 5/32" (4 mm) hole.
- Install the bottom screw, allowing 1/8" (3 mm) to protrude from the wall.
- Position the bottom hole of the door control over the screw and slide down into place.
- Lift the push bar up and mark the top hole.
- Remove the door control from the wall and drill a 5/32" (4 mm) hole for the top screw.
- Position the bottom hole of the door control over the screw and slide down into place. Attach the top screw.
- Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with staples (not applicable for gang box or pre-wired installations). Do not pierce the wire with the staple, as this may cause a short or an open circuit.
- Connect the wire to the red and white terminals on the garage door opener. The wires can be connected to either terminal.
- Fasten the warning placard to the wall next to the door control.
Note: DO NOT connect the power and operate the garage door opener at this time. The door will travel to the full open position but will not return to the close position until the safety reversing sensors are connected and properly aligned. See page 14.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH from electrocution:
- Be sure power is NOT connected BEFORE installing the door control.
- Connect ONLY to 7-28 VOLT low voltage wires.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH from a closing garage door:
- Install door control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps, or any other adjacent walking surface, and away from ALL moving parts of the door.
- NEVER permit children to operate or play with door control push buttons or remote control transmitters.
- Activate door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel.
- ALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross the path of closing garage door.
Diagram Description: A diagram shows the door control installation, including wire stripping, connecting wires to the control and opener terminals, and mounting the control to the wall.
HARDWARE: Screw 6ABx1-1/4" (Standard installation) (2), Drywall Anchors (2), Screw 6-32x1" (pre-wired) (2)
Insulated Staples (Not shown)
Installation 6: Install the MyQ® Remote LED Light
The MyQ Remote LED Light is designed to plug directly into a standard 120V outlet. Select an appropriate location on the ceiling or wall to mount the light within 6 feet (1.83 m) of an electrical outlet so that the cord and light are away from moving parts.
Note: If installing light on drywall and a ceiling joist cannot be located, use drywall anchors provided. No pilot hole is required for drywall anchors.
- Drill pilot holes 6-1/8" (15.6 cm) apart if mounting to joist.
- OR Screw in drywall anchors 6-1/8" (15.6 cm) apart if mounting to drywall.
- Determine the length of power cord needed to reach the nearest outlet. Wind any excess cord around the cord retainer on the top side of the light base. Route the cord through the channel so the light mounts flush.
- Open the light lens.
- Mount the light with the screws provided.
- Close the light lens.
- Plug in the light to the outlet.
Note: The LED light is very bright. DO NOT stare at the light while on a ladder.
Your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed.
Diagram Description: A diagram shows the MyQ Remote LED Light, its cord retainer, channel, light lens, drywall anchors, and screws for mounting.
HARDWARE: Drywall Anchor (screw-in) (2), Screw #6x1" (2)
Installation 7: Install the Protector System®
The safety reversing sensor must be connected and aligned correctly before the garage door will move in the down direction. This is a required safety device and cannot be disabled.
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSOR
- When properly connected and aligned, the safety reversing sensor will detect an obstacle in the path of its electronic beam. The sending sensor (with an amber indicator light) transmits an invisible light beam to the receiving sensor (with a green indicator light).
- If an obstruction breaks the light beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times.
- If the door is fully open, and the safety reversing sensors are not installed, or are misaligned, the door will not close from a remote control. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not affect the opening cycle. For more information see page 21.
- The sensors must be installed inside the garage so that the sending and receiving sensors face each other across the door, no more than 6 inches (15 cm) above the floor. Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving sensor lens.
- The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware.
- If it is necessary to mount the sensors on the wall, the brackets must be securely fastened to a solid surface such as the wall framing. Extension brackets (see accessories) are available if needed. If installing in masonry construction, add a piece of wood at each location to avoid drilling extra holes in masonry if repositioning is necessary.
- The invisible light beam path must be unobstructed. No part of the garage door (door tracks, springs, hinges, rollers, or other hardware) may interrupt the beam while the door is closing.
⚠ WARNING Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor.
⚠ WARNING To prevent SERIOUS INJURY or DEATH from a closing garage door:
- Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled.
- Install the safety reversing sensor so the beam is NO HIGHER than 6" (15 cm) above the garage floor.
Diagram Description: A diagram shows the garage door from the inside, illustrating the placement of the safety reversing sensors at a maximum height of 6" (15 cm) above the floor, with an invisible light beam connecting them.
Installation: Installing the Brackets
Be sure power to the opener is disconnected. Install and align the brackets so the safety reversing sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. Choose one of the following installations.
OPTION A: Track Installation
- Slip the curved arms over the rounded edge of each door track, with the curved arms facing the door.
- Snap into place against the side of the track. It should lie flush, with the lip hugging the back edge of the track, as shown.
If your door track will not support the bracket securely, wall installation is recommended.
Diagram Description: Diagram A shows how to attach the safety reversing sensor bracket to the garage door track.
Door Track, Safety Reversing Sensor Bracket
OPTION B: Wall Installation
- Place the bracket against the wall with curved arms facing the door. Be sure there is enough clearance for the sensor beam to be unobstructed.
- If additional depth is needed, an extension bracket (see Accessories) or wood blocks can be used.
- Use bracket mounting holes as a template to locate and drill (2) 3/16" diameter pilot holes on the wall at each side of the door, no higher than 6" (15 cm) above the floor.
- Attach brackets to wall with lag screws (not provided).
If using extension brackets or wood blocks, adjust right and left assemblies to the same distance out from the mounting surface. Make sure all door hardware obstructions are cleared.
Diagram Description: Diagram B shows wall installation, illustrating the use of wood blocks or extension brackets with lag screws to mount the safety reversing sensor bracket.
Inside Garage, Wall, Fasten Wood Block to Wall with Lag Screws (not provided), Safety Reversing Sensor Bracket, Extension Bracket (Provided with Extension Bracket)
OPTION C: Floor Installation
- Use wood blocks or extension brackets (see Accessories) to elevate sensor brackets so the lenses will be no higher than 6" (15 cm) above the floor.
- Carefully measure and place right and left assemblies at the same distance out from the wall. Be sure all door hardware obstructions are cleared.
- Fasten to the floor with concrete anchors as shown.
Diagram Description: Diagram C shows floor installation, illustrating the use of concrete anchors to mount the safety reversing sensor bracket.
Inside Garage, Wall, Attach with Concrete Anchors (not provided), Safety Reversing Sensor Bracket
Installation: Mounting and Wiring the Safety Reversing Sensors
MOUNTING THE SAFETY REVERSING SENSORS
- Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor.
- Use wing nuts to fasten safety reversing sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension.
- Finger tighten the wing nuts.
HARDWARE: Carriage Bolt 1/4"-20x1/2" (2), Wing Nut 1/4"-20 (2)
WIRE THE SAFETY REVERSING SENSORS
- Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with staples.
- Strip 7/16 inch (11 mm) of insulation from each set of wires. Separate the wires. Twist the white wires together. Twist the white/black wires together.
- Insert the white wires into the white terminal on the garage door opener. Insert the white/black wires into the grey terminal on the garage door opener. To insert or remove the wires from the terminal, push in the tab with a screwdriver tip.
Diagram Description: Diagrams show the process of mounting the sensors to the brackets and wiring them to the opener, including wire stripping and terminal connections.
Bell wire, WHT/BLK, WHT
Installation 8: Connect Power
To avoid installation difficulties, do not run the garage door opener at this time.
To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn't fit into the outlet you have, contact a qualified electrician to install the proper outlet.
There are two options for connecting power:
OPTION A: TYPICAL WIRING
- Plug in the garage door opener into a grounded outlet.
- DO NOT run garage door opener at this time.
Diagram Description: Diagrams show a RIGHT (grounded) outlet and a WRONG (ungrounded) outlet for plug compatibility.
OPTION B: PERMANENT WIRING CONNECTION
If permanent wiring is required by your local code, refer to the following procedure.
To make a permanent connection through the 7/8 inch hole in the back of the garage door opener (according to local code):
- Be sure power is NOT connected to the opener, and disconnect power to the circuit BEFORE removing the cover to establish a permanent wiring connection.
- Remove the garage door opener from the torsion bar, remove cover screws, and set the cover aside.
- Cut the line cord 6" (15.2 cm) above the strain relief.
- Squeeze the strain relief and push into the motor unit, then remove the strain relief from the line cord.
- Install a 90° conduit (not provided) or flex cable adapter (not provided) to the 7/8" hole. Reinstall the garage door opener to the torsion bar.
- Run wires through conduit, cut to proper length, and strip installation.
- Strip 1/2" (1.3 cm) of insulation from the existing black, white, and green wires.
- Connect the line to the black wire and neutral to the white wire with wire nuts (not provided). Connect the ground wire to the green ground screw.
- Properly secure wires under plastic ties so that they do not come into contact with moving parts.
- Reinstall the cover.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:
- Be sure power is NOT connected to the opener, and disconnect power to the circuit BEFORE removing the cover to establish a permanent wiring connection.
- Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes.
- NEVER use an extension cord, 2-wire adapter, or change the plug in ANY way to make it fit the outlet. Be sure the opener is grounded.
Diagram Description: A diagram shows the back view of the opener with connections for permanent wiring, including a 90° connector, flexible conduit, ground screw, and wire nuts.
FOR COPPER WIRE ONLY
Installation: Ensure the Safety Reversing Sensors Are Aligned
The door will not close if the sensors have not been installed and aligned correctly. When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close. The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the wing nuts.
- Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctly.
Diagram Description: Diagrams show the sending sensor with an amber LED and the receiving sensor with a green LED, connected by an invisible light beam. It notes that if the receiving sensor is in direct sunlight, it should be switched with the sending sensor.
Amber LED, Sending Sensor, Invisible light beam, Receiving Sensor, Green LED
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
- Make sure there is power to the garage door opener.
- Make sure the sensor wire is not shorted/broken.
- Make sure the sensor has been wired correctly: white wires to white terminal and white/black wires to grey terminal.
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
- Make sure the sensor wire is not shorted/broken.
- Make sure the sensors are aligned.
ENSURE THE DOOR CONTROL IS WIRED CORRECTLY: The yellow command LED and the red learn LED on the door control will blink quickly for up to 5 minutes as the door control recharges. When the door control is operational, the yellow command LED will glow steadily.
Installation 9: Install the Battery Backup
When in Battery Backup mode, MyQ® Smartphone Control and wireless MyQ devices will be disabled. In battery backup mode, the automatic garage door lock will unlock when the garage door is opened, and will remain disabled until power is restored.
- Unplug the garage door opener.
- Use a Phillips head screwdriver to remove the battery cover on the garage door opener.
- Partially insert the battery into the battery compartment with the terminals facing out.
- Connect red (+) and black (-) wires from the garage door opener to the corresponding terminals on the battery.
- Replace the battery cover.
- Plug in the garage door opener.
BATTERY STATUS LED:
- GREEN LED: All systems are normal. A solid green LED light indicates the battery is fully charged. A flashing green LED indicates the battery is being charged.
- ORANGE LED: The garage door opener has lost power and is in battery backup mode. A solid orange LED with beep, sounding approximately every 2 seconds, indicates the garage door opener is operating on battery power. A flashing orange LED with beep, sounding every 30 seconds, indicates the battery is low.
- RED LED: The garage door opener's 12V battery needs to be replaced. A solid red LED with beep, sounding every 30 seconds, indicates the 12V battery will no longer hold a charge and needs to be replaced. Replace the battery back up to maintain the battery backup feature.
Note: Battery does not have to be fully charged to operate the garage door opener.
Diagram Description: A diagram shows the battery compartment with the battery status LED, red wire (+), and black wire (-) connections.
⚠ WARNING To reduce the risk of FIRE or INJURY to persons:
- Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance.
- Use ONLY LiftMaster part #485LM for replacement battery.
- DO NOT dispose of battery in fire. Battery may explode. Check with local codes for disposal instructions.
ℹ️ CAUTION ALWAYS wear protective gloves and eye protection when changing the battery or working around the battery compartment.
Adjustment 1: Program the Travel
Travel limits regulate the points at which the door will stop when moving up or down. While programming, the UP and DOWN buttons can be used to move the door as needed.
- Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard.
- Press and hold the UP Button until the door is in the desired UP position.
- Once the door is in the desired UP position, press and release the Adjustment Button. The garage door opener lights will flash twice and the DOWN Button will begin to flash.
- Press and hold the DOWN Button until the door is in the desired DOWN position.
- Once the door is in the desired DOWN position, press and release the Adjustment Button. The garage door opener lights will flash twice and the UP Button will begin to flash.
- Press and release the UP Button. When the door travels to the programmed UP position, the DOWN Button will begin to flash.
- Press and release the DOWN Button. The door will travel to the programmed DOWN position. Programming is complete.
If the garage door opener lights are flashing 5 times during the steps for Program the Travel, the programming has timed out. If the cable tension monitor is not installed or is sensing too much slack in the cable, the garage door opener light will flash 5 times. Ensure the cable tension monitor is correctly installed, then follow the steps for Program the Travel. If the garage door opener lights are flashing 10 times during the steps for Program the Travel, the safety reversing sensors are misaligned or obstructed (refer to page 18). When the sensors are aligned and unobstructed, cycle the door through a complete up and down cycle using the remote control or the UP and DOWN buttons. Programming is complete. If you are unable to operate the door up and down, repeat the steps for Programming the Travel.
⚠ WARNING Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
- After ANY adjustments are made, the safety reversal system MUST be tested. The door MUST reverse on contact with a 1-1/2" high (3.8 cm) object (or 2x4 laid flat) on the floor.
ℹ️ CAUTION To prevent damage to vehicles, be sure the fully open door provides adequate clearance.
Diagram Description: Diagrams illustrate the sequence of button presses and door movements for programming travel limits, showing the UP, DOWN, and Adjustment buttons, and the programming sequence.
Adjustment 2: Test the Safety Reversal System
TEST
- With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on the floor, centered under the garage door.
- Press the remote control push button to close the door. The door MUST reverse when it makes contact with the board.
ADJUST
If the door stops but does not reverse:
- Review the installation instructions provided to ensure all steps were followed.
- Repeat Program the Travel (see Adjustment Step 1).
- Repeat the Safety Reversal test.
If the test continues to fail, call a trained door systems technician.
IMPORTANT SAFETY CHECK: Test the Safety Reverse System after:
- Each adjustment of limits.
- Any repair to or adjustment of the door (including springs and hardware).
- Any repair to or buckling of the floor.
- Any repair to or adjustment of the garage door opener.
⚠ WARNING Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- Safety reversal system MUST be tested every month.
- After ANY adjustments are made, the safety reversal system MUST be tested. The door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor.
Diagram Description: A diagram shows the safety reversal system test setup, with a 2x4 board placed on the floor for the door to contact.
1-1/2" (3.8 cm) board (or a 2x4 laid flat)
Adjustment 3: Test the Protector System®
- Open the door. Place an obstruction in the path of the door.
- Press the remote control push button to close the door. The door will not move more than an inch (2.5 cm), and the garage door opener lights will flash 10 times.
The garage door opener will not close from a remote control if the LED in either safety reversing sensor is off (alerting you to the fact that the sensor is misaligned or obstructed).
If the garage door opener closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6 inches [15 cm] above the floor), call for a trained door systems technician.
⚠ WARNING Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
Diagram Description: A diagram shows the safety reversing sensors with an obstruction placed between them, illustrating the test scenario.
Safety Reversing Sensor, Safety Reversing Sensor
Adjustment 4: Test Cable Tension Monitor
- With the door fully closed, push on the front of the cable tension monitor. A click should be heard. If there is no click, the roller may be hitting the jamb and not allowing the switch to detect slack in the cable. Make sure the cable tension monitor is mounted flush with the wall and the roller is free from any obstructions.
If your cable tension monitor has been activated, the UP and DOWN arrows will flash diagnostic code 3-5, see page 32.
Adjustment 5: Test Automatic Door Lock
- With the door fully closed, the automatic door lock bolt should be protruding through the track.
- Operate the door in the open direction. The automatic door lock should retract before the door begins to move.
- Operate the door in the down direction. When the door reaches the fully closed position, the automatic door lock should move into lock position to secure the door.
Note: If the automatic door lock does not function, the lock can be manually released by sliding the manual release handle to the open position.
Diagram Description: A diagram shows the cable tension monitor and the automatic door lock mechanism, illustrating the lock bolt in its locked position.
Roller, Cable Tension Monitor, UP and DOWN arrows, Automatic Door Lock, Manual Release, Lock Bolt "Locked"
Adjustment 6: To Open the Door Manually
Disengage any door locks before proceeding. The door should be fully closed if possible.
Pull down on the emergency release handle until a click noise is heard from the door opener and lift the door manually.
To reconnect the door to the door opener, pull the emergency release handle straight down a second time until a click noise is heard from the door opener. The door will reconnect on the next UP or DOWN operation.
TEST THE EMERGENCY RELEASE:
- Make sure the door is closed.
- Pull the emergency release handle. The door should then be able to be opened manually.
- Return the door to the closed position.
- Pull the emergency handle a second time.
- Reconnect the door to the door opener.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
- If possible, use the emergency release handle to disengage the door ONLY when the garage door is CLOSED. Weak or broken springs or an unbalanced door could result in an open door falling rapidly and/or unexpectedly.
- NEVER use the emergency release handle unless the garage doorway is clear of persons and obstructions.
Diagram Description: A diagram shows the emergency release handle being pulled to disengage the door opener from the door.
Emergency Release Handle
Operation: Important Safety Instructions
⚠ WARNING To reduce the risk of SEVERE INJURY or DEATH:
- Read and follow all warnings and instructions.
- ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls.
- ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel.
- ALWAYS keep garage door in sight and away from people and objects until completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
- NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
- If possible, use the emergency release handle to disengage the trolley ONLY when the garage door is CLOSED. Use caution when using this release with the door open. Weak or broken springs or an unbalanced door could result in an open door falling rapidly and/or unexpectedly and increasing the risk of SEVERE INJURY or DEATH.
- NEVER use the emergency release handle unless the garage doorway is clear of persons and obstructions.
- NEVER use the emergency release handle to pull the garage door open or closed. If the rope knot becomes untied, you could fall.
- After ANY adjustments are made, the safety reversal system MUST be tested.
- Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with 1-1/2" high (3.8 cm) object (or a 2x4 laid flat) on the floor. Failure to adjust the garage door opener properly increases the risk of SEVERE INJURY or DEATH.
- ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
- ALL repairs to cables, spring assemblies, and other hardware, ALL of which are under EXTREME tension, MUST be made by a trained door systems technician.
- ALWAYS disconnect electric power to the garage door opener BEFORE making ANY repairs or removing covers.
- This garage door opener system is equipped with an unattended operation feature. The door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
SAVE THESE INSTRUCTIONS.
Operation: Using Your Garage Door Opener
Your garage door opener is equipped with features to provide you with greater control over your garage door operation.
- Alert2Close: Provides a visual and audible alert that an unattended door is closing.
- TIMER-TO-CLOSE (TTC): Automatically closes the door after a specified time. Requires a TTC enabled door control. Opener lights flash and beep before closing. MyQ Remote LED Light must be installed to use TTC or MyQ to control the door.
- MyQ®: Allows control of your garage door opener from your mobile device or computer. Uses a 900MHz signal for two-way communication. The opener has an internal gateway that communicates with your home Wi-Fi® network.
MEMORY CAPACITY:
SECURITY+ 2.0® ACCESSORIES | MEMORY CAPACITY |
---|---|
Remote Controls | Up to 40 |
Door Controls | Up to 2 Smart Control Panels® or 4 of any other Security+ 2.0® door controls |
Keyless Entries | Up to 4 |
MyQ® Accessories | Up to 16 |
THE PROTECTOR SYSTEM® (SAFETY LIGHTS REVERSING SENSORS): Detects an obstruction in the path of the infrared beam. If an obstruction breaks the beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times. If the door is fully open, and the safety reversing sensors are not installed or are misaligned, the door will not close from a remote control. You can close the door by holding the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not affect the opening cycle. For more information see page 21.
ENERGY CONSERVATION: For energy efficiency, the garage door opener will enter sleep mode when the door is fully closed. The sleep mode is sequenced with the opener light; as the light turns off, the sensor LEDs turn off, and whenever the opener lights turn on, the sensor LEDs will light. The opener will not go into sleep mode until it has completed 5 cycles upon power up.
Light Feature: The opener light turns on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken. For added control over the light, see page 27.
USING YOUR GARAGE DOOR OPENER: The opener can be activated through a wall-mounted door control, remote control, wireless keyless entry, or MyQ® accessory. When the door is closed and activated, it opens. If it senses an obstruction or is interrupted while opening, it stops. When the door is in any position other than closed and activated, it closes. If it senses an obstruction while closing, it reverses. If the obstruction interrupts the sensor beam, the opener lights will blink 10 times. You can close the door by holding the button on the door control or keyless entry until fully closed. Safety reversing sensors are required for the down direction.
BATTERY BACKUP: The battery backup system allows access even when power is out. When operating on battery power, the opener runs slower, the light is disabled, the Battery Status LED glows solid orange, and a beep sounds approximately every 2 seconds.
Operation: Connect With Your Smartphone
The Wi-Fi® Garage Door Opener is compatible with up to 16 MyQ enabled accessories. Up to 10 devices can be paired to the opener's internal gateway. These devices can be controlled with the MyQ app.
CONNECT YOUR GARAGE DOOR OPENER TO YOUR HOME WI-FI NETWORK:
- Use the Smart Control Panel®, go to Menu > Program > Wi-Fi Setup OR press and release the yellow LEARN button on the garage door opener 3 times. The garage door opener will beep once. You have 20 minutes to complete the connection process.
- On your mobile device, go to Settings > Wi-Fi and select the network with the "MyQ-" prefix.
- Launch the web browser on your smartphone or tablet. Enter setup.myqdevice.com into the browser address bar. Follow the on-screen prompts to connect the garage door opener to your Wi-Fi network. The MyQ serial number will display on screen.
- Download the MyQ app from the App Store® or Google Play™ store. Sign up for your MyQ account and add the MyQ serial number to your account.
To add a second Wi-Fi garage door opener, repeat steps 1-3. Add the second MyQ serial number to your account in the MyQ app.
Diagram Description: Diagrams show the Smart Control Panel with its buttons and screen, and a table explaining the Wi-Fi status LED indicators (Blue, Blue and Green, Green). An illustration shows a garage door opener with a Wi-Fi status LED.
LED Definitions:
- Blue: Off - Wi-Fi is not turned on. Blinking - Opener is in Wi-Fi learn mode.
- Blue and Green: Blinking - Attempting to connect to router.
- Green: Blinking - Attempting to connect to the Internet server. Solid - Wi-Fi has been set up and garage door opener is connected to the Internet.
Notes: The MyQ® Smartphone Control WILL NOT work if the garage door opener is operating on battery power. To erase the Wi-Fi settings, see page 29. If you need help adding devices to your MyQ account, or to learn more, go to WiFiHelp.LiftMaster.com.
You will need:
- Wi-Fi enabled smartphone, tablet or laptop
- Broadband Internet Connection
- Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required), see page 4
- Password for your home network (router's main account, not guest network)
- MyQ® serial number located on the garage door opener
SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar; each press will activate the opener. The opener must run through a complete cycle before it will activate Wi-Fi® programming.
Operation: Using the Door Control
SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar; each press of the push bar will activate the garage door opener.
Up to 2 Smart Control Panels® or 4 of any other Security+ 2.0® door controls can be connected to the garage door opener.
- PUSH BAR: Press the push bar to open or close the door.
- NAVIGATION BUTTONS: Use the navigation buttons to make selections and program features.
- LIGHT BUTTON: Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on, they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated. Once the garage door opener is activated, the lights will turn off after the specified period of time (the factory setting is 4-1/2 minutes). The LIGHT button will not control the lights when the door is in motion.
- SCREEN: The screen will display the time and temperature until the menu button is pressed, and then it will display the menu options. If there is a problem with the garage door opener, the screen will display the Diagnostic Code. Refer to the Troubleshooting section.
The following features are accessible through the screen using the navigation buttons:
- LEARN A DEVICE: Program compatible remote controls, wireless keyless entry, Wi-Fi garage door openers, or MyQ® accessories.
- LOCK: Prevents activation from remote controls while allowing activation from the door control and keyless entry. Useful for peace of mind when the home is empty (e.g., vacation).
- TIMER-TO-CLOSE (TTC): For sectional doors ONLY. Factory default is set to off. Set to automatically close the door after a specified period (1, 5, 10 minute intervals or custom up to 99 minutes). Opener beeps and lights flash before closing. TTC WILL NOT work if the opener is operating on battery power or if the safety reversing sensors are misaligned. This feature is NOT intended to be the primary method of closing the door. A keyless entry should be installed in case of accidental lockout. MyQ Remote LED Light must be installed to use TTC or MyQ to control the door. Note: Before enabling TTC for the first time, or after a power outage, cycle the opener open and closed to allow TTC to set.
- AUTOMATIC LIGHT:
- Motion Sensor: Factory default is ON. Turns on lights when motion is sensed. Lights turn off after the set period. Disable for use as a work light.
- Light Feature: Turns on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken.
- MAINTENANCE ALERT (MAS): Notifies homeowner for service (approx. 4500 opener cycles). Command (yellow) and service (red) LEDs will alternately flash. Factory setting is OFF. Contact installing dealer for service.
Diagram Description: A diagram shows the door control with its screen, push bar, navigation buttons, and light button.
Operation: Setup
The features on the door control can be programmed through a series of menus on the screen and the navigation buttons.
SCREEN: The main screen displays the time, temperature, and current battery charge (if applicable).
Diagram Description: A diagram shows the door control screen displaying time and navigation buttons.
FEATURES
Press the navigation button below "MENU" to view the Features menu.
- CLOCK SETUP: Set the time, choose 12 or 24 hour clock, and show/hide clock.
- TTC OFF: For sectional doors ONLY. Set the Timer-to-Close feature on/off and set the time interval before door closes. Note: DO NOT enable TTC if operating a one-piece door.
- LOCK DISABLED: Enable/disable lock.
- PROGRAM: Set up Wi-Fi®, add remote controls, MyQ® devices, an extra remote button to control opener lights, or a keyless entry. Note: The opener must run through a complete cycle before it will activate Wi-Fi® programming. For help related to Wi-Fi, visit WiFiHelp.LiftMaster.com.
SETTINGS
Press the navigation button below the down arrow until you see TEMPERATURE to view the Settings menu.
- TEMPERATURE: Display the temperature in Fahrenheit or Celsius and show/hide the temperature.
- LANGUAGE ENGLISH: Select a language.
- LIGHT SETTINGS: Set duration for opener light (1-1/2 to 4-1/2 minutes). Turn the Motion sensor off/on, and turn the entry light feature off/on. Adjust the contrast of the screen.
SERVICE
Press and hold the LIGHT button, then press the second navigation button to view the Service menu.
- SOFTWARE REVISION: Displays software version information.
- CYCLE COUNT: Turn the Maintenance Alert (MAS) on/off.
- TRANSMITTERS: Displays the number of remote controls, MyQ® devices, door controls, and keyless entries currently programmed.
- DISPLAY ERROR: Displays any errors that have occurred.
To program a remote control or keyless entry to the garage door opener using the door control, see page 28.
Programming: 893MAX Remote Control
Your remote control has been programmed at the factory to operate with your garage door opener. If the remote does not work or you would like to program additional devices, follow the programming steps below.
Up to 40 Security+ 2.0® remote controls can be programmed to the garage door opener. Older LiftMaster remote controls are NOT compatible. Programming can be done through the door control or the learn button on the garage door opener.
TO ADD, REPROGRAM, OR CHANGE A 893MAX REMOTE CONTROL/877LM KEYLESS ENTRY PIN USING THE DOOR CONTROL:
- Press the navigation button below "MENU" to view the Features menu.
- Use the navigation buttons to scroll to "PROGRAM".
- Select "REMOTE" or "KEYPAD" to program from the program menu.
- Remote Control: Press the button on the remote control that you wish to operate your garage door.
- Keyless Entry: Enter a 4-digit personal identification number (PIN) of your choice on the keyless entry keypad. Then press the ENTER button.
The garage door opener lights will flash (or two clicks will be heard) when the code has been programmed. Repeat the steps above for programming additional remote controls or keyless entry devices. If programming is unsuccessful, program the remote using the learn button.
Diagram Description: Diagrams show the door control menu navigation for programming remotes and keypads, and the process of pressing remote buttons.
PROGRAM A 893MAX REMOTE CONTROL USING THE LEARN BUTTON ON THE GARAGE DOOR OPENER:
- Press and hold the program button on the remote control until the LED on the front of the remote control turns on.
- Press and release the remote control button you wish to use, and then press any other button to exit programming.
- Press and release the Learn button on the garage door opener. The Learn LED will light. Within 30 seconds...
- Press the remote control button programmed in step 2 until the garage door opener light flashes or two clicks are heard.
Diagram Description: Diagrams illustrate programming a remote using the opener's LEARN button, showing the remote's LED, the LEARN button, and the resulting flashing light or clicks.
To program other types of remote controls or keyless entries, see the instructions included with the device or visit LiftMaster.com.
Programming: Program the MyQ® Remote LED Light
Your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed.
PROGRAM A DOOR OPENER TO THE MyQ REMOTE LED LIGHT:
- Press the LEARN button on the light until the green LED comes ON.
- Press the LEARN button on the door opener. OR On the Smart Control Panel® go to Menu > Program > MyQ Device.
- The code has been programmed when the remote light blinks once.
PROGRAM A REMOTE CONTROL TO THE MyQ REMOTE LED LIGHT:
- Press the LEARN button on the light until the green LED comes ON.
- Press the button on the remote control that you wish to operate the light.
- The code has been programmed when the remote light blinks once.
To program the light with other accessories, refer to the manual for your accessory.
ADD THE MyQ REMOTE LED LIGHT TO MyQ ACCOUNT:
- Press the LEARN button on the light until the green LED comes ON.
- Login to the MyQ app and add the MyQ Remote LED Light.
TO ERASE ALL PROGRAMMING FROM THE MyQ REMOTE LED LIGHT:
- Press and hold the LEARN button until the LED turns off (6-10 seconds). All programming is now erased.
To Erase the Memory
- ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES: Press and hold the LEARN button on the garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use.
- ERASE ALL DEVICES (Including MyQ enabled accessories): Press and hold the LEARN button on the garage door opener until the learn LED goes out (approximately 6 seconds). Immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased. Reprogram any accessory you wish to use.
- ERASE THE WI-FI NETWORK FROM THE GARAGE DOOR OPENER: Press and hold the black adjustment button on the garage door opener until 3 beeps are heard (Approximately 6 seconds).
- ERASE A MyQ ACCOUNT: Go to myLiftMaster.com to delete your MyQ account.
Diagram Description: Diagrams show the opener with its LEARN button, the Smart Control Panel, and the black adjustment button, illustrating locations for erasing programming.
Programming: HomeLink®
In the rare case the HomeLink system does not program with the Security+ 2.0® Garage door opener, install a repeater kit. Refer to HomeLink instructions below.
HomeLink is the in-vehicle system. The image used is for reference only and your product may look different.
WHEN TO INSTALL A HOMELINK REPEATER KIT:
- All 2006 and Older vehicles – A repeater kit is required and must be purchased by the homeowner.
- All 2007 and Newer vehicles – Program the HomeLink according to the vehicle instructions. If after ONE attempt to program the HomeLink to the garage door opener and you are unsuccessful, install a repeater.
HOW TO ORDER: Order the HomeLink repeater kit from an installer or call 1-800-355-3515. To program the HomeLink repeater kit, refer to the instructions provided in the kit or visit: http://www.homelink.com/program.
INSTALLATION QUICK FACTS:
- Only one repeater kit is required per home.
- Use different HomeLink buttons in vehicle if programming multiple cars (button 1 first car, button 2 second car, etc.).
- HomeLink remote is NOT a garage door opener.
- If you are using the HomeLink repeater with a garage door opener that has a battery backup system, ensure your original garage door opener remote control is programmed to the garage door opener and place it in your glove box for use in the event of a power outage.
- The remote included in this repeater kit MUST be kept for future programming (new vehicle, new garage door opener, etc).
Diagram Description: A diagram shows the HomeLink system integrated into a vehicle, along with a repeater kit.
HomeLink®, HomeLink, Repeater Kit
Maintenance: Care of Your Garage Door Opener
MAINTENANCE SCHEDULE:
- EVERY MONTH:
- Manually operate door. If it is unbalanced or binding, call a trained door systems technician.
- Check to be sure door opens and closes fully. Adjust limits if necessary (see Adjustment Step 1).
- Repeat the safety reversal test. Make any necessary adjustments (see Adjustment Step 2).
- EVERY YEAR: Oil door rollers, bearings, and hinges. The garage door opener does not require additional lubrication. Do not grease the door tracks.
- EVERY TWO TO THREE YEARS: Use a rag to wipe away the existing grease from the garage door opener rail. Reapply a small layer of white lithium grease to the top and underside of the rail surface where the trolley slides.
MyQ Remote LED Light:
- Unplug the light before cleaning.
- Use a lightly dampened cloth for cleaning.
- DO NOT use liquid cleaners on the light lens.
THE REMOTE CONTROL BATTERY: The LED(s) on your remote control will stop flashing when the battery is low and needs to be replaced. To replace battery, open the case as shown. Insert battery positive side up (+). Replace the battery with only 3V CR2032 coin cell batteries. Dispose of old battery properly.
Diagram Description: A diagram shows how to open a remote control to replace the battery, indicating the 3V CR2032 battery and the steps for prying open the case.
⚠ WARNING To prevent possible SERIOUS INJURY or DEATH:
- NEVER allow small children near batteries.
- If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
- Replace ONLY with 3V CR2032 coin batteries.
- DO NOT recharge, disassemble, heat above 212° F (100° C), or incinerate.
Troubleshooting: Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.
Diagram Description: A diagram shows the garage door opener with the UP and DOWN arrow buttons, indicating their role in displaying diagnostic codes.
DIAGNOSTIC CODE | SYMPTOM | SOLUTION | |
---|---|---|---|
Up Arrow Flash(es) | Down Arrow Flash(es) | ||
1 | 1 | The garage door opener will not close and the light flashes. | Safety sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire. |
1 | 2 | The garage door opener will not close and the light flashes. | There is a short or reversed wire for the safety sensors. Inspect safety sensor wire at all staple points and connection points and replace wire or correct as needed. |
1 | 3 | The door control will not function. | The wires for the door control are shorted or the door control is faulty. Inspect door control wires at all staple points and connection points and replace wire or correct as needed. |
1 | 4 | The garage door opener will not close and the light flashes. | Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensors path while closing. |
1 | 5 | Door moves 6-8" (15-20 cm) stops or reverses. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Check wiring connections at travel module and at the logic board. Replace travel module if necessary. |
1 | 6 | No movement, only a single click. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace logic board if necessary. |
2 | 1-5 | Opener hums for 1-2 seconds, no movement. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace motor if necessary. |
2 | 1-5 | Door coasts after it has come to a complete stop. | Program travel to coasting position or have door balanced by a trained technician. |
2 | 1-5 | No movement or sound. | Replace logic board. |
3 | 1 | The garage door opener moves slightly, then stops. | Activate the garage door opener again. If problem persists, replace logic board. |
3 | 3 | The battery status LED is constantly flashing green. | Battery backup charging circuit error, replace logic board. |
3 | 5 | The garage door opener will not close or door reverses during travel. | If two cable tension monitors were previously installed and one has been removed, unplug and plug in the opener three times to relearn the monitor to the opener. Check for possible door obstructions and remove. Check that the cable tension monitor is properly connected to the opener. Replace the cable tension monitor. |
4 | 1-4 | Door is moving, stops and/or reverses. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking, contact a trained door systems technician. If door is not binding or sticking, attempt to reprogram travel. |
4 | 5 | Opener runs approximately 6-8" (15-20 cm), stops and reverses. | Communication error to travel module. Check travel module connections, replace module if necessary. |
4 | 6 | The garage door opener will not close and the light flashes. | Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensors path while closing. |
5 | 5 | The door will not close when using Timer-to-Close or MyQ Smartphone Control. | MyQ Remote LED Light must be installed to use TTC or MyQ to control the door. Plug in the MyQ Remote LED Light and make sure it is programmed to the garage door opener. |
Troubleshooting: Additional Troubleshooting
The garage door opener doesn't operate from either the door control or the remote control:
- Does the garage door opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are controlled by a wall switch.)
- Have you disabled all door locks? Review installation instruction warnings on page 8.
- Are the wiring connections correct? Review Installation Step 5.
- Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction.
- The garage door spring may be broken. Have it replaced (see page 3 for reference).
The door opener operates from the single button control station, but not from a remote control:
- Reprogram the remote control and replace the battery if necessary. Repeat with all remote controls.
The door opens and closes by itself:
- Be sure that all remote control push buttons are off.
- Remove the bell wire from the single button control station terminals and operate from the remote only. If this solves the problem, the single button control station is faulty, or there is an intermittent short in the wire. Replace the control station.
- Erase the memory and reprogram all remote controls (refer to the instructions provided with the remote control or visit LiftMaster.com).
My remote control will not activate the garage door:
- Verify the lock feature is not activated on the door control.
- Reprogram the remote control.
- If the remote control will still not activate the door, check the diagnostic codes to ensure the garage door opener is working properly.
The remote control has short range:
- Change the location of the remote control in your car.
- Some installations may have shorter range due to a metal door, foil-backed insulation, or metal garage siding.
The door doesn't open completely:
- Check power door lock.
- Is something obstructing the door? Is it out of balance, or are the springs broken? Remove the obstruction or repair the door.
The door opens but won't close:
- Check that the cable tension monitor is correctly installed. If a second cable tension monitor has been removed, follow the instructions to relearn a single cable tension monitor (See Installation Step 4).
- The safety reversing sensor must be connected and aligned correctly before the door opener will move in the down direction. If you are able to close the door using constant pressure, verify the safety reversing sensors are properly installed, aligned, and free of any obstructions (see page 14).
- If the garage door opener lights blink, check the safety reversing sensors (see page 18).
- If the garage door opener lights don't blink and it is a new installation, see Adjustment Step 1. For an existing installation, see below. Repeat the safety reverse test after the adjustment is complete.
The door reverses for no apparent reason and garage door opener lights don't blink:
- Check that the cable tension monitor is correctly installed. If a second cable tension monitor has been removed, follow the instructions to relearn a single cable tension monitor (See Installation Step 4).
- Is something obstructing the door? Pull the emergency release handle. Operate the door manually. If it is unbalanced or binding, call a trained door systems technician.
- Clear any ice or snow from the garage floor area where the door closes.
- Review Adjustment Step 1.
- Repeat safety reverse test after adjustments.
My door will not close and the light blinks:
The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
- Verify the safety sensors are properly installed, aligned, and free of any obstructions.
The garage door opener strains to operate door:
- The door may be out of balance or the springs may be broken. Close the door and use the emergency release handle to disconnect the door. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the garage door opener and call a trained door systems technician.
The garage door opener motor hums briefly, then won't work:
- The garage door springs may be broken. See above.
- If the problem occurs on the first operation of the garage door opener, the door may be locked. Disable the power door lock.
Troubleshooting: Additional Troubleshooting (Continued)
The garage door opener won't operate due to power failure:
- Manually open the power door lock.
- Use the emergency release handle to disconnect the door. The door can be opened and closed manually. When power is restored, pull the manual release a second time.
- When in Battery Backup mode, the opener should be able to operate up to 20 times.
- Disable any door locks. Use the emergency release handle to disconnect the door. The door can be opened and closed manually. When power is restored, pull the manual release a second time.
- When in battery backup mode, battery power will last for 30 hours or up to 20 cycles over a 24 hour period.
Door loses limits:
- Collar not tightened securely. Tighten collar and reprogram limits (see Adjustment Step 1).
The garage door opener moves when the door is in operation:
- Some minor movement is normal for this product. If it is excessive, the collar will wear prematurely.
- Check to make sure the torsion bar is not moving left/right excessively.
- Check to make sure the torsion bar is not visibly moving up and down as it rotates.
- Check that the opener is mounted at a right angle to the jackshaft. If not, move the position of the mounting bracket.
Automatic door lock connector will not fit the door opener plug:
- Older model 24V door locks are incompatible. Use automatic door lock model 841LM, see Accessories page.
Automatic garage door lock does not activate when garage door opens or closes:
- In battery backup mode, the automatic garage door lock will unlock when the garage door is opened, and will remain disabled until power is restored.
The door opener is beeping:
- Indicates unattended closure. The opener has been activated by the MyQ App or the Garage and Gate Monitor.
- A solid orange LED with beep, sounding approximately every 2 seconds, indicates the door opener is operating on battery power.
- A flashing orange LED with beep, sounding every 30 seconds, indicates the battery is low.
- A solid red LED with beep, sounding every 30 seconds, indicates the 12V battery will no longer hold a charge and needs to be replaced.
The garage door is beeping and the red LED is flashing:
- The battery charge is low or the battery is dead.
- Replace the battery.
MyQ® Smartphone Control, wireless MyQ® devices, and Timer-To-Close will not work:
- When in Battery Backup mode, MyQ® Smartphone Control, wireless MyQ® devices, and Timer-To-Close will be disabled.
- MyQ Remote LED Light must be installed to enable use of Timer-to-Close or MyQ Smartphone Control of the door. Plug in the MyQ Remote LED Light and make sure it is programmed to the garage door opener. It may take up to 5 minutes to enable Timer-to-Close and MyQ Smartphone Control.
Notice: This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Repair Parts: Installation Parts
Diagram Description: Diagrams show illustrations of various installation parts labeled with key numbers.
KEY NO. | PART NO. | DESCRIPTION | KEY NO. | PART NO. | DESCRIPTION |
---|---|---|---|---|---|
1 | 041A4582 | Emergency release rope and handle assembly | 5 | 041C0902 | Mounting bracket |
2 | 041B4494-1 | 2-Conductor bell wire - white and white/red | 6 | 041A5266-1 | Safety reversing sensor brackets (2) |
3 | 041A6104 | Cable tension monitor | 7 | 041D8615 | Collar with set screws |
4 | 041A5034 | Safety Reversing Sensor kit (receiving and sending sensors) with 2-conductor bell wire attached | NOT SHOWN | 114A5061 | User's Guide |
114A5075 | Quick Start Guide |
Repair Parts: Garage Door Opener Assembly Parts
Diagram Description: An exploded view diagram shows the internal components of the garage door opener, labeled with key numbers.
KEY NO. | PART NO. | DESCRIPTION | KEY NO. | PART NO. | DESCRIPTION |
---|---|---|---|---|---|
1 | 050DCRJWF | Logic Board | 5 | 041D0190 | Power cord |
2 | 041B8861 | Travel Module with Wire Harness | 6 | 041D9042 | Cover |
3 | 041C0296 | Transformer | NOT SHOWN | 041D9044 | Battery Door and Logic Board Door |
4 | 041D1624-2 | Motor |
Contact Information:
STOP! This garage door opener WILL NOT work until the safety reversing sensors are properly installed and aligned.
Address repair parts order to: LiftMaster, 6050 S. Country Club Rd., Tucson, AZ 85706
For installation and service information call: 1-800-528-9131
Or visit us online at: LiftMaster.com
Before calling, please have the model number of the garage door opener. If you are calling about a troubleshooting issue, it is recommended that you have access to your garage door opener while calling. If you are ordering a repair part, please have the following information: part number, part name, and model number.
Accessories
Compatible with LiftMaster® garage door openers manufactured since 1993.
- MAX ACCESSORIES:
- 877MAX Wireless Keyless Entry
- 374UT Mini Universal Remote Control
- 893MAX 3-Button MAX Remote Control
- MYQ® ACCESSORIES:
- 823LM Remote Light Switch
- 829LM Garage Door and Gate Monitor
- STANDARD ACCESSORIES:
- 827LM MyQ Remote LED Light
- 825LM Remote Light Control
- 885LM Security+ 2.0 Wireless Door Control
- 975LM Laser Park Assist
- 041A5281-1 Extension Brackets (Optional)
- 891LM Single Button Security+ 2.0 Remote Control
- 893LM 3-Button Security+ 2.0 Remote Control
- 877LM Wireless Keyless Entry
- 485LM Battery Backup
- 480LM Alternate Mounting Kit
- 041A6104 Cable Tension Monitor
- 841LM Automatic Door Lock
Diagram Description: Illustrations are provided for various accessories, showing their appearance and function.
Warranty: LiftMaster® Limited Warranty
LiftMaster® warrants to the first retail purchaser that this product is free from defects in materials and/or workmanship for a specific period of time as defined below (the "Warranty Period"). The warranty period commences from the date of purchase.
WARRANTY PERIOD:
- Parts: 5 years
- Motor: Lifetime
- Accessories: 1 year
- Battery Backup: 1 year
The proper operation of this product is dependent on compliance with the instructions regarding installation, operation, maintenance, and testing. Failure to comply strictly with these instructions will void this limited warranty.
If, during the limited warranty period, this product appears to contain a defect, call 1-800-528-9131 before dismantling. You will be advised of disassembly and shipping instructions. Send the product or component, pre-paid and insured, to the service center for warranty repair. Include a brief description of the problem and a dated proof-of-purchase receipt.
Defective parts will be repaired or replaced (at Seller's sole option) with new or factory-rebuilt parts at no cost to you. You are responsible for any costs incurred in removing and/or reinstalling the product or any component.
Implied warranties of merchantability and fitness for a particular purpose are limited to the duration of the applicable limited warranty period. Some states/provinces do not allow limitations on implied warranty duration, so the above limitation may not apply to you.
This limited warranty does NOT cover non-defect damage, damage caused by improper installation, operation, or care (including abuse, misuse, failure to provide reasonable and necessary maintenance, unauthorized repairs, or alterations), labor charges for reinstallation, replacement of consumable items (e.g., batteries, light bulbs), or units installed for non-residential use.
This warranty does NOT cover problems with, or relating to, the garage door or garage door hardware (including door springs, rollers, alignment, or hinges). It also does not cover problems caused by interference.
Seller shall not be liable for consequential, incidental, or special damages. Seller's liability for breach of warranty, contract, negligence, or strict liability will not exceed the cost of the product.
Some states/provinces may not allow exclusion or limitation of consequential, incidental, or special damages, so these limitations may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary by state and province.
Automatic Garage Door Opener Safety & Maintenance Guide
Garage Door Opener Safety – An Automatic Decision
A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes, potentially leading to entrapment of children or adults and subsequent injury or death.
Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system. Careless operation or allowing children to play with or use garage door opener controls are dangerous situations. Simple precautions can protect family and friends.
Review the safety and maintenance tips in this brochure carefully and keep it for reference. Check the operation of your garage door and opener to ensure they function safely and trouble-free. Be sure to read all Important Safety Information found in your garage door opener's manual for more details.
Garage Door Openers are Not Toys
- Discuss garage door and opener safety with your children. Explain the danger of being trapped under the door.
Illustration Description: An illustration shows a person staying away from a moving garage door.
- Keep transmitters and remote controls out of reach of children. Do not let children play with or use transmitters or other remote control devices.
Illustration Description: An illustration shows children playing with a remote control, emphasizing the need to keep them out of reach.
The wall-mounted push button should be out of reach of children, at least 5 feet from the nearest standing surface and away from all moving parts. Mount and use the button where you can clearly see the closing garage door.
Illustration Description: An illustration shows a wall-mounted push button installed at a safe height, away from moving parts, with a clear view of the garage door.
Keep the door in sight until it completely closes when using the wall-mounted push button or transmitter.
Illustration Description: An illustration shows a person watching the garage door close completely.
Routine Maintenance Can Prevent Tragedies
Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner's manual for both the door and door opener. If you don't have the owner's manuals, contact the manufacturer(s) and request a copy for your specific model(s). Look for the opener model number on the back of the power unit.
⚠ WARNING – Springs are under high tension. Only qualified individuals should adjust them.
Visually check the door and installation:
- Starting with the door in the closed position, use the manual disconnect on the opener to disconnect the door.
- Look for signs of wear or damage on hinges, rollers, springs, and door panels.
- These parts may require periodic lubrication. Check the owner's manual for suggested maintenance.
- If any signs of damage are evident, contact a trained door systems technician for assistance.
- Verify the photoeye height is no higher than 6" from the garage floor.
Test the door for proper operation:
- Open and close the door manually using handles or suitable gripping points.
- The door should move freely and without difficulty.
- The door should balance and stay partially open 3-4 feet above the floor.
- If you detect any signs of improper operation, contact a trained door systems technician for assistance.
Test the opener safety features:
- Reconnect the opener to the door using the manual disconnect and open the door.
- Place a 2x4 board flat in the path of the door (1) and try to close it (2). The door should stop when it comes in contact with the 2x4 and then reverse direction.
- Block the photoelectric sensor by waving an object in front of the sensor and attempt to close the door. The door should not close unless the wall-mounted push button is manually held during operation.
If the opener does not perform as described, contact a trained door systems technician for assistance.
Diagram Description: Diagrams illustrate routine maintenance checks: visually inspecting door parts, testing door operation, and testing opener safety features with a 2x4 board and blocking the photoelectric sensor.
DASMA Door & Access Systems Manufacturers Association International
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© 2017, LiftMaster. All Rights Reserved.
Model Number: 114A4961B