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Safeguards & Information
Always keep this manual handy for future reference. Read all instructions and warnings. Use the appliance only as intended and follow basic safety precautions to avoid misuse that can void your warranty and create the risk of serious injury.
General Safety Precautions:
- Ensure the Bravo XL Pro and all parts are clean and dry before each use.
- Do not touch hot surfaces; use handles. Surfaces may be hot during and after use.
- Discard the protective plastic covering the power plug before use.
- Do not let the electrical cord touch hot surfaces or hang over any edge.
- Do not immerse the cord, plug, or appliance in water or other liquid.
- Close supervision is necessary when any appliance is used near children. This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, children, or persons with a lack of experience or knowledge, unless supervised or instructed by a responsible person.
- Do not operate if the Bravo XL Pro or cord malfunctions or has been damaged. Return the unit to the nearest authorized service facility for examination, repair, or adjustment.
- Use only on a clean, stable, dry, and level surface.
- Do not use accessories or attachments not recommended by the manufacturer.
- For indoor use only.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Unplug the appliance when not in use and allow it to cool completely before cleaning or removing/replacing parts.
- Do not cover or block the intake air vents located in the back and sides of the Bravo XL Pro, as doing so can prevent proper ventilation. Ensure at least 5 inches of free space behind, to the sides of, and on top of the Bravo XL Pro.
- Use aluminum foil to wrap foods that produce oil or juice when operating the Drip/Baking Pan to catch drippings and prevent fire.
- To prevent fire, do not allow any foil to touch the heating elements.
- Do not alter or modify any part of the Bravo XL Pro or use attachments or accessories not recommended by the manufacturer.
- It is normal for some smoke to escape the Bravo XL Pro when heating for the first time.
- If excess smoke is escaping from the air vent during operation, unplug the Bravo XL Pro immediately and contact NuWave Customer Service at support@nuwavenow.com.
- During use, steam may be released from the air outlet vents. Keep your hands and face away from these vents. Be careful of hot steam escaping when opening the Bravo XL Pro.
- Avoid placing your face near the glass door during use.
- Never touch the insides of the Bravo XL Pro while it is operating.
- Use extreme caution when moving an appliance containing hot oil or other hot liquids.
- Never leave the Bravo XL Pro unattended during use.
- Do not disassemble the Bravo XL Pro.
- Allow the Bravo XL Pro to cool before putting in or pulling out items or before cleaning.
- Keep this manual handy for future reference.
- Always make sure your fingers are clean and dry when pressing the buttons.
Toaster Oven Warnings (UL Standard 1026, Section 71.7):
- Oversize foods or metal utensils must not be inserted in a toaster oven as they may create a fire or risk of electric shock.
- A fire may occur if the toaster-oven is covered or touching flammable material, including curtains, draperies, walls, and the like, when in operation. Do not store any item on top of the appliance when in operation.
- Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts creating a risk of electric shock.
- Extreme caution should be exercised when using containers constructed of materials other than metal or glass.
- Do not store any materials, other than the manufacturer's recommended accessories, in this oven when not in use.
- Do not place any of the following materials in the oven: paper, cardboard, plastic, cloth, wood, flammable materials, sealed containers, and the like.
- Do not cover the crumb tray or any part of the oven with metal foil. This will cause overheating of the oven.
- Turn off the Bravo X Pro by pressing the On/Off Button before unplugging the unit from the wall socket.
Power-Supply Cords:
A short power-supply cord (or detachable power-supply cord) is provided to reduce the risk of becoming entangled in, or tripping over, a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a longer detachable power-supply cord or extension cord is used:
- The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
- The longer cord should be arranged so that it will not drape over any countertop or tabletop where it could be pulled on or tripped over unintentionally.
- The Bravo XL Pro should be operated on a separate electrical outlet from other operating appliances due to wattage limitations.
SAVE THESE INSTRUCTIONS
WARNING: To reduce the risk of electric shock, do not perform any servicing other than that which is contained in these instructions. To disconnect the Bravo XL Pro, turn it off by pressing the ON/OFF button and then remove the plug from the wall outlet. NEVER use the Bravo XL Pro with loose, damaged, or missing parts. While cooking, ALWAYS use oven mitts and allow accessories to cool before washing.
Parts & Accessories
Diagram illustrating the Bravo XL Pro and its components:
- 1. Base (Part #: BRA48)
- 2. Handle
- 3. Digital Display Menu
- 4a. Probe Input Jack
- 4b. Temperature Probe (Part #: BRP4)
- 5. START/PAUSE Dial
- 6. Function Buttons
- 7. Pull-Out Crumb Tray (Part #: BRA17)
- 8. Heavy-Duty Cooking Rack (Part #: BRA43)
- 9. Grill/Griddle (Part #: BRA39)
- 10. Mesh Rack (Part #: BRA40)
- 11. Light Bulb (Part#: BRP1)
- 12. Light Bulb Cover (Part#: BRP2)
Ordering Parts:
Need a new part or accessory? Visit nuwavenow.com or contact Customer Service at support@nuwavenow.com. You can order directly online at www.nuwavenow.com.
Assembly Guide
Before First Use:
Diagram showing the unit with labels for LED Display, Control Panel, Dial Button, Buttons, Door, and Temperature Probe.
- Remove and discard all packaging material from the unit.
- Remove all accessories from their packaging and wash them in warm, soapy water or in the dishwasher, top rack only, except for the Probe. NEVER submerge the main unit in water. Hand washing is recommended for the Probe. Frequent dishwasher cleaning may lead to premature wear.
Assembly Steps:
- Place the Bravo on a level, even, and stable heat-resistant surface.
- Slide the Cooking Rack or Chrome Mesh Rack into Position 1, 2, 3, or 4 of the Bravo.
- The Grill/Griddle is to be used with the Mesh Rack.
- Place Crumb Tray into position by sliding it into the slot at the bottom of the Bravo. To remove, push it down slightly and pull it out.
- Plug the appliance into a standard wall socket. The power cord is located at the rear of the Bravo.
Note: Do not cover or block the intake air vents located in the back and sides of the Bravo, as doing so can prevent proper ventilation.
NOTICE: It is perfectly normal for your new unit to produce a heated plastic smell when used for the first time. This will go away after the first few uses.
WARNING: Do not place the unit on or near a hot gas burner, electric burner, or in a heated oven or on a stovetop.
Control Panel
Diagram illustrating the control panel with labeled components:
- LED Display
- Rack Level
- Cooking Function Menu
- Probe Jack
- START/PAUSE Dial
- MENU Button
- TEMP Button
- TIME Button
- PREHEAT Button
- PROBE Button
- SEAR Button
- PRESET Button
- WARM Button
- TOP/BOTTOM Button
- MUTE (via TOP/BOTTOM)
- LIGHT Button
- FAN Button
- ON/OFF Button
- LOCK Function (press and hold LIGHT + FAN)
Menu (LED Display) Functions:
- Toast: Evenly toast bread, bagels, waffle and more.
- Proof: Keeps resting raw dough at the right temperature to rise before baking.
- Broil: Cooks your food with 100% top heat.
- Air Fry: Produces foods that are crispy outside and moist and tender inside without actual frying.
- Bake: Evenly bakes cookies, brownies, cakes and more.
- Reheat: Heat leftovers without over cooking.
- Roast: Cooks evenly on all sides, perfect for vegetables and meats.
- Cookie: Quickly and evenly bake a variety of small baked goods.
- Grill: Cooks your food using 50% top heat and 50% bottom heat.
- Pizza: Achieves a crispy crust. Can also be used for other dishes like quiche.
- Slow Cook: Great for breaking down and tenderizing large pieces of meat like pot roasts or beef stews.
- Dehydrate: Preserves fruits, vegetables, herbs, and meats by removing moisture.
Operating Buttons Functions
- ON/OFF: Turns the Bravo® XL PRO ON and OFF. This also cancels any cooking function.
- START/PAUSE: Press to begin the cooking process. The fan icon will display and time the “:” will be flashing. Press to pause cooking; the “:” will stop flashing while paused. The START/PAUSE dial adjusts TEMP, TIME, TOP/BTM, MENU, PRESET, or FAN settings.
- MENU: Accesses the 12 cooking functions. Press MENU multiple times or turn the START/PAUSE dial to select.
- TEMP: Changes the cooking temperature. Adjust with the START/PAUSE dial. Default cooking temperature is 350°F, adjustable in 5°F increments. Can switch display between Fahrenheit and Celsius by pressing and holding TEMP for 4 seconds. The default cooking temperature can be permanently set by holding START/PAUSE until 2 beeps.
- TIME: Changes the cooking time. Adjust with the START/PAUSE dial. Default cooking time is 15 minutes, adjustable in 1-minute increments. The displayed time can be changed from hours and minutes to minutes and seconds by pressing and holding TIME for 4 seconds. The default cooking time can be permanently set by holding START/PAUSE until 2 beeps.
- PREHEAT: Enables the Preheat function. Press PREHEAT, then press START/PAUSE to begin preheating. "Preheat" will scroll on the display. When the set temperature is reached, the unit will beep and scroll "READY". Press START/PAUSE to pause for adding food, then START/PAUSE again to begin cooking. If no input is made within 10 seconds, cooking starts automatically. Press PREHEAT at any point to cancel the preheat process. Some Presets will automatically preheat. The Bravo XL Pro can be set to preheat automatically by pressing and holding PREHEAT until 2 beeps.
- PROBE: Measures internal food temperature. Plug the probe into the jack on the control panel, then insert the other end into the thickest part of the food. "PROBE" will be shown on the display along with current and target temperatures. Set your desired cooking function, then press PROBE. The default target temperature is 165°F; adjust with the START/PAUSE dial to set the target temperature between 50°F and 212°F. Press START/PAUSE to begin cooking. When the probe's measured temperature reaches the target, the Bravo XL Pro will stop cooking. Ensure the probe does not touch any bones when inserted. Press PROBE at any time to adjust the target temperature. The unit will emit 3 sets of double beeps when the probe temperature is within 10°F of the target. If the set cooking time ends before the target temperature is reached, the Bravo XL Pro will continue to cook until reached.
- SEAR: Sears food at high heat. Default is 500°F for 5 minutes. Adjust temperature and time. Press START/PAUSE to begin cooking. When searing, "SEAR" will be shown on the display and (:) will flash. Note: When searing at temperatures above 455°F, only the top heater will work.
- PRESET: Accesses 100 pre-programmed recipes, found in the Quick Start Guide and Recipe Book. Press PRESET, then use the START/PAUSE dial to select a preset, and press START/PAUSE to begin cooking. Each preset shows the recommended rack level and may prompt for flipping or rotating food.
- WARM: Keeps food warm. By default, the Bravo XL Pro will heat at 140°F for 1 hour. Adjust temperature (140°F-200°F) and time (up to 3 hours). Press START/PAUSE to begin warming. You can press and hold WARM to automatically begin warming at the default settings.
- TOP/BOTTOM: Adjusts the power to the top and bottom heating elements. By default, both are set to 50% each. The total percentage will always equal 100%. Adjust the percentage between top and bottom heaters using the START/PAUSE dial.
- MUTE: Mutes beep noises by pressing and holding TOP/BTM until two beeps are heard. Repeat to unmute.
- LIGHT: Turns the internal light on and off.
- FAN: Adjusts the fan speed. Default fan speed is 3 (highest). Press FAN to lower the fan speed until you reach 0, which turns off the fan. Press FAN again to return to fan speed 3.
- LOCK: Locks the control panel (except ON/OFF and LIGHT). Press and hold LIGHT and FAN simultaneously. Repeat to unlock. If the control panel is locked while cooking, pressing On/Off will unlock it.
Temperature and Measure Charts
Probe Temperatures:
Table showing recommended internal temperatures for various meats and foods at different doneness levels (Rare, Medium Rare, Medium, Medium Well, Well), along with corresponding oven temperatures.
Note: Times may vary depending on cooking preference. Consuming raw or undercooked meats, poultry, or seafood may increase your risk of food borne illness. To reduce the risk, cook your food to USDA-safe temperatures.
Measurement Chart:
Provides conversions for common kitchen measurements such as Teaspoon (t), Tablespoon (T), Cup (c), Ounce (oz), Pound (lb), Quart (qt), Pint (pt) to units like Fahrenheit (°F), Celsius (°C), Fluid Ounces (fl o), Inch (in.), Liter (L), Milliliter (ml), Package (pkg.), Gram (g), Kilogram (kg), Minute (min), Second (sec), Dozen (doz), Hour (hr), Gallon (gal).
Cooking Time:
Table listing selectable cooking times based on temperature ranges, from 50°F-275°F up to 455°F-500°F.
Using The Menu Functions
To use a function: Press ON/OFF, then MENU, turn the START/PAUSE dial to make a Menu selection, adjust settings if desired, then press START/PAUSE to begin.
Toast:
Default Temp: 425°F, Default Time: 5 min. Temp Range: 350°F-500°F. Heat Source: Top/Bottom (50/50). Rack Position: 3.
Press TOAST. The LED display shows "TOAST 5". To adjust toasting level (1-10), press the TIME button, then use the START/PAUSE dial. Toasting levels are in minutes and seconds at 425°F (chart provided). Add up to 9 slices of bread.
Proof:
Default Temp: 90°F, Default Time: 30 min. Temp Range: 70°F-100°F. Heat Source: Top/Bottom (50/50). Rack Position: 2.
Broil:
Default Temp: 500°F, Default Time: 5 min. adjustable 30 minutes. Temp Range: 400°F-500°F. Heat Source: Top (100/0). Rack Position: 2 or 3.
Notes: Flip food or rotate pans halfway through the cooking cycle. The temperature probe and Probe function can be used with the Broil function.
Air Fry:
Default Temp: 360°F, Default Time: 15 min. Temp Range: 250°F-450°F. Heat Source: Top/Bottom (50/50). Rack Position: 1 and 3.
Notes: Use the Grill/Griddle Rack to catch drippings from the Mesh Rack Basket.
Bake:
Default Temp: 350°F, Default Time: 25 min. Temp Range: 250°F-400°F. Heat Source: Top/Bottom (50/50). Rack Position: 1, 2, or 3.
Notes: Flip food or rotate pans halfway through the cooking cycle. The temperature probe and Probe function can be used with the Bake function.
Reheat:
Default Temp: 350°F, Default Time: 10 min. Temp Range: 300°F-450°F. Heat Source: Top/Bottom (50/50). Rack Position: Any.
Notes: Flip food or rotate pans halfway through the cooking cycle. Ensure you reheat your leftovers to an internal temperature of 165°F.
Roast:
Default Temp: 375°F, Default Time: 30 min. Temp Range: 250°F-450°F. Heat Source: Top/Bottom (50/50). Rack Position: 1.
Notes: Flip food or rotate pans halfway through the cooking cycle. The temperature probe and Probe function can be used with the Roast function.
Cookie:
Default Temp: 350°F, Default Time: 10 min. Temp Range: 300°F-425°F. Heat Source: Top/Bottom (50/50). Rack Position: 2.
Notes: Rotate the Grill / Griddle Rack halfway through baking for even browning.
Grill:
Default Temp: 425°F, Default Time: 15 min. Temp Range: 400°F-500°F. Heat Source: Top/Bottom (50/50). Rack Position: 3 or 4.
Notes: Flip food or rotate pans halfway through the cooking cycle. The temperature probe and Probe function can be used with the Grill function.
Pizza:
Default Temp: 400°F, Default Time: 15 min. Temp Range: 325°F-500°F. Heat Source: Top/Bottom (30/70). Rack Position: 1 or 2 (For crispier results use position 1).
Notes: Rotate your pizza halfway through the cooking cycle.
Slow Cook:
Default Temp: 165°F, Default Time: 1 hour. Temp Range: 275°F-325°F. Probe: 165°F. Heat Source: Top/Bottom (50/50). Rack Position: 1, 2, or 3.
Notes: Flip food or rotate pans halfway through the cooking cycle. The temperature probe and the Probe function must be used with the Slow Cook function.
Dehydrate:
Default Temp: 100°F, Default Time: 2 hours. Temp Range: 90°F-200°F. Heat Source: Top/Bottom (50/50). Rack Position: Any.
Notes: Flip food or rotate pans halfway through the cooking cycle.
Care & Maintenance
Before First Use:
Wash all removable parts in warm, soapy water or in the dishwasher, top rack only.
- Remove and discard all packaging materials.
- Remove the glue and labels on the appliance.
- Clean the Cooking Rack, Grill/Griddle, Mesh Rack and Crumb Tray thoroughly with hot water, a nonabrasive sponge, and mild dish detergent, or in the dishwasher, top rack only.
- Wipe the insides and outside of the Bravo with a damp dishcloth or wet cloth and dry thoroughly.
Clean After Each Use:
- Allow the Bravo to cool completely before cleaning.
- Always unplug the Bravo from the electrical outlet. NEVER clean the unit while it is plugged in.
- Never use harsh abrasive or corrosive product cleaners, as they may damage the finish or oven surface. Wipe the exterior with a clean, damp cloth and dry thoroughly.
- Apply the cleaning agent directly to a cloth towel, not directly to the unit, before cleaning.
- To clean interior, use a damp cloth, mild liquid soap, and a clean cloth towel.
- Never use steel wool pads, etc., on interior or exterior of the Bravo.
- Once cooled, wipe the Stone with a clean damp towel then rinse in a sink with cool water and dry completely.
- When the glass window is completely cool, spray glass cleaner on a clean cloth towel. Clean both inside and outside of window. Use a damp cloth to rinse the window then dry completely with a clean dry towel.
- To remove crumbs, slide out the Crumb Tray and discard crumbs. Wipe clean and replace. Crumb Tray should be emptied and cleaned after each use. Never operate the oven without the Crumb Tray in place.
- To remove baked-on grease, soak Grill/Griddle, Mesh Rack, Cooking Rack, and Crumb Tray, in hot, soapy water. Dry thoroughly.
Storage:
- Unplug the Bravo and let unit cool down completely.
- Make sure that all parts are cleaned and dry.
- Never wrap the cord around the Bravo.
IMPORTANT: Do not immerse the Bravo in water or attempt to cycle through dishwasher. The outer surface may be cleaned by wiping carefully with a damp dishcloth or sponge. Make sure unit has cooled completely prior to cleaning.
Replacing the Light Bulb:
Diagram showing light bulb and cover removal/installation.
- Unscrew the light bulb cover turning counter-clockwise (turning to left).
- Then unscrew the light bulb turning counter-clockwise (turning to left).
- With the replacement bulb, screw turning clockwise (turning to the right) until tightened.
- Then screw in the light bulb cover clockwise (turning to the right).
Troubleshooting Guide
The Bravo XL Pro is engineered with an automatic shut-off feature to prevent overheating during use. If the Bravo XL Pro shuts off to cool itself down, an odor may be detected. Unplug the Bravo XL Pro and wait for it to completely cool down. To prevent the Bravo XL Pro from overheating, do not cook foods at higher temperatures or for longer times than recommended.
Common Issues & Solutions:
- The Bravo XL Does Not Work: The Bravo XL Pro may not be plugged-in or turned on. Insert the plug into an appropriate grounded power socket. Press Power. If the Bravo XL is still not working, contact Customer Service.
- The Bravo XL Pro Door Will Not Close Completely: The food item you are trying to cook is too large, or the Oven Rack or accessories are not properly set in place. Decrease the size or amount of food being cooked. Make sure the Rack and Grill/Griddle are properly placed and pushed to the back of the Bravo XL.
- The Food is Fried Unevenly: The food you are cooking needs to be shaken or flipped halfway through the process. Halfway through cooking, open the Oven and shake or flip your food.
- The Crumb Tray Does Not Fit Properly in the Bravo XL Pro: The Crumb Tray may not be correctly placed into the slot, or something may be blocking it. Remove the Crumb Tray and clean away any food items that may have accumulated in the back of the Bravo XL Pro.
- White Smoke is Coming Out of the Bravo XL Pro: You are cooking greasy foods, or the Cooking Rack, Mesh Rack and/or Grill/Griddle may be carrying greasy residue from previous uses. Clean the Cooking Rack, Mesh Rack, Grill/Griddle and Crumb Tray regularly between uses.
- The LED Display is Blank: The Bravo XL Pro may have overheated and then shut down to cool off, or some required action was not taken and the Oven shut down. Finally, the Control Panel itself may not be working correctly. Unplug the Bravo XL Pro and allow it to completely cool. Plug it in and see if it is working. If the screen remains blank, contact Customer Service.
- The Bravo XL Pro is Not Heating: The Bravo XL Pro may be unplugged. It may have also overheated or the heating elements may not be working. Make sure the Bravo XL Pro is plugged in and has completely cooled. Start a cooking cycle and see if the unit comes up to the correct temperature. If the Bravo XL Pro still fails to heat up, contact Customer Service.
Error Messages:
- Add Probe: Probe not connected to the unit. Plug the Probe into the Bravo.
- Replace Probe: The Probe circuit has short-circuited. Contact Customer Service.
- Error 1: The Probe temperature hasn't changed for 60 minutes. Ensure the Bravo XL Pro is cooking.
- Error 2: The Bravo XL Pro's cooking temperature is lower than the Probe target temperature.
- Error 3: NTC Temperature Sensor overheated. Turn unit off to cool. If the Bravo is not working after it cools down, contact Customer Service.
- Error 4: NTC Temperature Sensor short circuit. Contact Customer Service.
- Error 5: NTC Temperature Sensor is open. Contact Customer Service.
- Key Stuck: A button may be jammed. Contact Customer Service.
For further assistance, please contact NuWave's Customer Service Department at support@nuwavenow.com.
Limited Warranty
The Manufacturer Warrants:
NuWave, LLC warrants that the Bravo XL Pro will be free from manufacturer defects for 1 year from the date of purchase, under normal household use, and when operated in accordance with the Manufacturer's written instructions. This Limited Warranty covers the Original Purchaser only. The Manufacturer will provide the necessary parts and labor to repair the product at the NuWave LLC Service Department. After the expiration of the warranty, the cost of the parts and labor will be the responsibility of the owner.
The Warranty Does Not Cover:
The Limited Warranty is voided if repairs are made by an unauthorized dealer, or the serial number data plate is removed or defaced. Normal deterioration of finish due to use or exposure is not covered by this Warranty. This Limited Warranty does not cover failure, damages, or inadequate performance due to accident, acts of God (such as lightning), fluctuations in electric power, alterations, abuse, misuse, misapplications, corrosive-type atmospheres, improper installation, failure to operate in accordance with the Manufacturer's written instructions, abnormal use, commercial or rental uses, or resold units. NuWave LLC reserves the right to void the Limited Warranty, where allowable by law, for products purchased from an unauthorized dealer.
To Obtain Service:
The owner shall have the obligation and responsibility to pay for all services and parts not covered by the warranty; prepay the freight to and from Service Department for any part or system returned under this warranty; and carefully package the product using adequate padding material to prevent damage in transit. The original container is ideal for this purpose. Include in the package the owner's name, address, daytime telephone number, a detailed description of the problem, and RGA (Return Goods Authorization number). To obtain the RGA number, email support@nuwavenow.com. Provide the product model & serial number and proof of date of purchase (a copy of the receipt) when making claims under this warranty.
Manufacturer's Obligation:
The Manufacturer's obligation under this Limited Warranty is limited, to the extent allowable by law, to repairing or replacing any part covered by this Limited Warranty which upon examination is found to be defective under normal use. The Limited Warranty is applicable only within the continental United States and only to the original purchaser of the manufacturer's authorized channels of distribution. THE LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. This Limited Warranty gives specific legal rights, and there may also be other rights which vary from state to state. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE MANUFACTURER MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER PERSON. READ YOUR OWNER'S MANUAL. IF YOU STILL HAVE ANY QUESTIONS ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE CONTACT NUWAVE LLC.
Dispute Resolution Procedure:
For disputes relating to use of the website or use or purchase of a NuWave product or service, you agree to first contact NuWave LLC at legal@nuwavenow.com. If NuWave cannot resolve your dispute informally, any and all disputes shall be submitted to final and binding arbitration. You may start the arbitration process by submitting in writing a demand to the American Arbitration Association (“AAA”) and sending a copy to NuWave. NuWave will pay all filing costs. A single arbitrator of the AAA will conduct the arbitration in a location convenient to you or by phone. The arbitrator's award will be binding and may be entered as a judgment in a court of competent jurisdiction. The arbitration will be conducted in accordance with the provisions of AAA's Commercial Arbitration Rules and Mediation Procedures. See https://www.adr.org/sites/default/files/CommercialRules_Web.pdf for details.
A. Waiver of Right to Sue: By agreeing to arbitration, you understand that, to the maximum extent permitted by law, you are agreeing to waive your right to file suit in any court, to a court hearing, a judge trial, or a jury trial.
B. Class Action Waiver: To the maximum extent permitted by law, you expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to, bringing or joining any claims in any class action or class-wide arbitration.
C. Opt Out Procedure: To request to opt out of arbitration, you must contact NuWave LLC at legal@nuwavenow.com within thirty (30) days from the date of product delivery. If more than 30 days have passed, you are not eligible to opt out and waive your right to sue or participate in a class action.
D. Matters Not Subject to Arbitration: Disputes concerning intellectual property rights, injunctive relief, or interactions with governmental and regulatory authorities may be adjudicated in the state and federal courts of Illinois.
Read your Owner's Manual. If you still have any questions about operation or warranty of this product, please contact NuWave LLC at support@nuwavenow.com.