OMTech Polar 350 50W Desktop Laser Engraver Owner's Manual

Preface

Thank you for choosing the OMTech Polar 350 as your new laser engraver! Your CO2 laser engraving machine is intended for personal and professional use. The Polar is a CLASS 4 laser that must be used with great care to avoid serious property damage and severe personal injury, including burns and permanent eye damage. Never disable the preinstalled safety devices and always use your laser safely and responsibly.

Read this manual carefully before operation. It covers the details of correct installation, adjustment, maintenance, and—most importantly—safe operation of your new laser. It is intended to be used in conjunction with your engraving software manual, as the software not only provides image design and conversion but also serves as the main interface to the laser settings and machine controls. You and any other users of this device should thoroughly understand BOTH manuals before attempting to operate the laser.

Keep both manuals for future reference and provide them to ANYONE who will install, operate, maintain, or repair this machine. Both manuals should be included if this device is given or sold to a third party.

If you have any questions after reading these manuals, please contact OMTech support, and their department will address your concerns as soon as possible.

Introduction

1.1 General Information

This manual is the designated user guide for the installation, setup, safe operation, and maintenance of your desktop laser engraver. It is divided into six chapters covering general information, safety instructions, installation steps, operation instructions, maintenance procedures, and contact information. ALL personnel involved in the installation, setup, operation, maintenance, and repair of this machine should read and understand this manual, particularly its safety instructions. Some components are extremely high voltage and/or produce powerful laser radiation. Substandard performance and longevity, property damage, and personal injury may result from not knowing and following these instructions.

The Polar 350 works by emitting a powerful laser beam from a glass tube filled with carbon dioxide (CO2), nitrogen, and insulating gases; reflecting that beam off three mirrors and through a lens; and using this focused light to etch designs into certain substrates. The active laser is invisible to the human eye. This device should never be used while any cover or access panel is open to avoid potentially permanent injury. When its pass-through is used, care should be taken to avoid possible reflective rays.

The laser tube typically travels along the Y axis during engraving. The first mirror is fixed near the left end of the laser tube, the second mirror is fixed nearby, and the third mirror is attached to the laser head that travels along the X axis. The first and second mirrors are located within protective housing but, because dust is generated by the engraving process, the 2nd mirror's window, the 3rd mirror, and the focus lens require frequent cleaning.

With low intensity use, the provided laser tube has an average lifespan around 10,000 hours before requiring replacement. However, constantly running your laser above 70% of its maximum rated power can significantly shorten its service life. It is recommended to use settings from 10–70% of the maximum rated power to enjoy optimal performance and longevity.

The cover's viewing window naturally absorbs most reflected beams from the high infrared laser but it is NOT otherwise protected against it. Protective eyewear should ALWAYS be used by EVERYONE present when the laser is active. Such eyewear should be at least OD6 at the laser's main wavelength of 10.6 microns.

The integrated water cooling system must be used with this engraver to dissipate the heat produced by the laser tube. Similarly, the provided exhaust system must be used in conjunction with an external vent or dedicated air purifier to remove the dust and gases produced by the engraving process and ensure compliance with laws and regulations for workplace and environmental air quality. Never operate the engraver without both of these systems operating properly.

Note that this device broadcasts signals in the radio spectrum as part of its wireless connectivity. Special shielding or equipment may be necessary to minimize interference with emergency & licensed broadcasting, particularly in residential areas.

1.2 Symbol Guide

The following symbols are used on this machine's labeling or in this manual:

1.3 Designated Use

The Polar 350 is intended for use engraving signs and other consumer products on applicable substrates. This laser can process a wide variety of materials including wood and cork, paper and cardboard, most plastics, glass, cloth and leather, and stone. It can also be used with some specially coated metals. Use of this system for non-designated purposes or materials is not permitted.

The system must be operated, maintained, and repaired by personnel familiar with the field of use and the dangers of the machine and the material being engraved including its reflectivity, conductivity, potential for creating harmful or combustible fumes, etc.

Laser beams are dangerous. OMTech and its sellers bear no responsibility and assume no liability for any improper use of this device or for any damage or injury arising from such use. The operator is obliged to use this desktop laser engraver only in accordance with its designated use, the other instructions in its manuals, and all applicable local and national laws and regulations.

Technical Specifications

ModelPolar 350
Input Power110–120 V~ 60 Hz
Power Consumption600 W
Rated Power50 W
Expected Service Life at <40% / 40–70% / >70% Power11,000 / 10,000 / 8,000 hr.
Laser Wavelength10.6 µm (10,600 nm)
Laser Tube Diameter2.2 in. (5.5 cm)
Laser Tube Length35 in. (90 cm)
Mirror Diameter0.8 in. (20.5 mm)
Mirror Thickness0.12 in. (3 mm)
Focus Lens Diameter0.6 in. (15.5 mm)
Focus Lens Thickness0.08 in. (2 mm)
Focus Lens Focal Length2 in. (50.8 mm)
Honeycomb Workbed Dimensions22.5×13.2×0.9 in. (57.1×33.6×2.2 cm)
Processing Area Standard (L×W)20.1×11.8 in. (510×300 mm)
Processing Area Trayless (L×W)13.7×8.2 in. (350×210 mm)
Processing Area Rotary 1 (L×D)0–9.4×2.4–2.9 in. (0–240×60–75 mm)
Processing Area Rotary 2 (L×D)0–9.4×1.2–2.3 in. (0–240×30–60 mm)
Front/Back Pass-Through Area (L×H)14.1×0.19 in. (360×5 mm)
Max. Processing Speed19.6 ips (500 mm/s)
Rec. Processing Acceleration X Axis196 ips² (5000 mm/s²)
Rec. Processing Acceleration Y Axis118 ips² (3000 mm/s²)
Max. Material Thickness Standard0.67 in. (1.7 cm)
Max. Material Thickness Without Workbed2 in. (5.1 cm)
Max. Resolution1000 dpi
Min. Letter Size0.04×0.04 in. (1×1 mm)
MainboardRuida 6442S (RDC6442S-B)
Integrated Water Pump Capacity1.6 qt. (1.5 L)
Integrated Water Pump Flow Rate142 gph (540 L/hr.)
Integrated Air Assist Port Diameter0.4 in. (10 mm)
Integrated Air Assist Air Flow18.8 cfm (533 L/min.)
Integrated Digital Camera Max. Resolution5 MP
Integrated Digital Camera Field of View20.1×11.8 in. (51×30 cm)
Integrated Digital Camera Accuracy±0.04 in. (±1 mm)
External Exhaust Fan Rated Power60 W
External Exhaust Fan Port Diameter5.9 in. (150 mm)
External Exhaust Fan Air Flow282/353 cfm (480/600 m³/hr.)
Req. Operating Environment Humidity Range20–85%
Req. Operating Environment Temp. Range40–104°F (5–40°C)
Compatible Operating SoftwareCADLaser, CorelLaser, LightBurn, RDWorks
Dimensions38.2×22.3×9.2 in. (97×56.5×23.4 cm)
Net Weight104 lb. (47 kg)

Components

Main Components

Top View

Front View

Rear View

Laser Head Components

Rotary Axes

Safety Information

2.1 Disclaimer

OMTech Polar 350 may differ from manual illustrations due to updates. Contact OMTech for manual issues.

2.2 General Safety Instructions

2.4 Electrical Safety Instructions

2.5 Material Safety Instructions

Safe Materials:

Unsafe Materials:

For other materials, consult MSDS or OMTech support.

Installation

3.1 Installation Overview

The system includes the laser engraver, air assist, water pump, exhaust fan, control computer, cables, interlock connector, and laser key. Designs can be sent via USB, Wi-Fi, or Ethernet. Additional accessories like fume extractors can be added.

Use only compatible hardware, wiring, and power sources. Improper equipment can lead to poor performance, damage, or injury.

Understand installation requirements for safe operation. Contact OMTech technicians for assistance. Auxiliary equipment should be adjusted to the base machine.

3.2 Location Selection

Choose a location that meets safety requirements: stable, level, dry, climate-controlled (40–104°F / 5–40°C, 20–85% humidity), not near the dew point. Avoid direct sunlight. The location must be free of dust and pollutants, with adequate ventilation for fumes (may require a dedicated system). Keep away from children, flammable/corrosive materials, and EMI devices. Use a grounded 3-prong outlet; do not share the circuit. Have firefighting equipment nearby and the fire department's number displayed. Ensure extra space around the machine to avoid fire or laser hazards.

3.3 Unpacking Your Engraver

  1. Open crate, remove workbed and foam.
  2. Remove other packaging. With help, lift engraver using straps to a stable surface.
  3. Remove straps and plastic packaging.
  4. Confirm all accessories are present (rotary axes, duct fan, exhaust pipes, blanks, cords, software USB, storage box, tools, etc.).
  5. Remove interior packaging and stays. Handle the laser tube delicately.
  6. Pull out debris tray. Place honeycomb workbed with desired ruler facing up, then slide tray back in. Never remove workbed through the main cover.
  7. Keep packaging for returns; dispose of materials according to regulations.

3.4 Exhaust System Installation

3.5 Main Power Connection

3.6 Cooling System Inspection

The water pump is crucial for performance and longevity. Without it, the laser tube can crack.

3.7 Air Assist Inspection

3.8 Control Computer Connection

3.9 Wifi Configuration

3.10 Interlock Testing

This device shuts off the laser automatically when protective housing is opened to prevent injury.

3.11 Security

Operation

4.1 Operation Overview

Operate the Polar 350 strictly according to this manual. Failure to follow guidelines can cause property damage and personal injury. Read this manual, the software manual, and all machine warnings before use.

4.2 General Operation Instructions

  1. Create your design using engraving software or other graphics programs.
  2. Turn on the duct fan and any fume extractor.
  3. Insert the interlock connector (if not in place). Turn on the engraver using the rear power switch and laser key. Put on protective laser glasses and other PPE. Confirm cooling, air assist, exhaust, and lights are active.
  4. Confirm computer connection (cable or Wi-Fi) to the Polar. Load your design into the software.
  5. Confirm material thickness using the ruler. Place material on the workbed (standard location: top left). Adjust design origin or material position as needed. Ensure rotary switch is in standard position if not using rotary. Close the cover.
    • For materials > 0.67 inches (17 mm) thick, remove the honeycomb workbed.
    • For pieces > 20 inches (510 mm) long, open the rear pass-through, remove debris tray/workbed, hold tray interlock switch, and replace workbed.
    • DO NOT insert anything other than material through pass-through doors. Monitor ventilation.
    • For round pieces, use a rotary axis (see §4.3).
  6. Focus the laser using the "Offset" parameter in the software's Test tab. For the 2-inch focus lens, the value is 17 minus the material thickness in mm.

Material Thickness & Offset Table:

Material ThicknessOffset
InchesmmValue
00.00017.000
0.12.54014.460
1/83.17513.825
0.25.08011.920
1/46.35010.650
0.37.6209.380
3/89.5257.475
0.410.1606.840
1/212.7004.300
0.5915.0002.000

Save changes by pressing Z-.

  1. Adjust software parameters for your project. Start with low settings for new materials. Increase power/speed gradually.
    • Recommended maximum power is 70% to prolong laser life. Minimum threshold is around 10%.
    • Improve engraving/cutting by decreasing speed or increasing loops, not raw power.
    • Resolution is usually 500 dpi. Lowering resolution can help with flaming and image quality.
  2. Begin engraving by clicking the "Start" button in Laser Work. Monitor for sparks/fires via camera. Do not stare at the laser. Be ready to extinguish fires. Increase fan power or pause if dust/fumes build up.
    • Pause/resume with the engraver's Start button.
    • Examine the first run and adjust parameters.
    • If the engraver pauses due to cooling system reaching 122°F (50°C), allow it to cool before resuming.
  3. When finished, close software. Let cooling/ventilation run until the bay is clear and the tube is cool. Turn off the engraver (key and power switch), then the external fan. Unplug or turn off the surge protector.
  4. Open cover and clean dust/debris from workbed and bay surfaces. Use a damp cloth for firm buildup; avoid abrasive materials.

4.3 Rotary Operation Instructions

The Polar 350 includes two 4-wheel rotary axes for round/cylindrical objects. Use Axis 1 for larger, Axis 2 for smaller items.

  1. Create your design.
  2. Remove debris tray and honeycomb workbed. Cover the table with a non-reflective plank (e.g., MDF). Move laser tube/X-rail forward. Use the bracket to hold the tray interlock switch closed.
    • Warning: Failure to cover the table can cause a fire hazard. Reflective surfaces can damage the engraver.
  3. Flip the rotary switch up to deactivate Y-axis motors and activate the rotary aviation socket.
  4. Connect the rotary cable to the socket and the rotary motor, aligning holes.
  5. Place the rotary axis in the open bay with its number label in the front left corner and support flush with the left side.
  6. Align the laser tube/X-axis rail arrow label with the corresponding number label on the bay (1 on the right for Axis 1, 2 on the left for Axis 2).
  7. Place your object on the rotary axis. Measure the distance from the rotary base surface to the object's upper surface. The Offset value for the 2-inch focus lens is 86.2 minus this distance in mm.

Follow regular engraving steps. Remove table cover when finished.

4.4 Instructions for Specific Materials

Research specific material safety and engraving requirements. Test settings on sample pieces. Start with low power/fast speed.

Average Engraving Settings

MaterialEngravingCutting
AcrylicBasswoodCanvasCardboardLeatherMDFRubberAcrylicBasswoodCanvasCardboardLeatherMDFRubber
Power (W)252512.522.5152017.545453045454545
Speed (mm/s)5005005005005005005003565350200803025
Rec. Thickness (mm)330.221.533
Resolution (dpi)400400300400400300400

Material-Specific Advice:

Maintenance

5.1 Maintenance Overview

Improper procedures can lead to hazardous laser exposure. Always switch off and disconnect power before cleaning or maintenance. Keep the system clean; flammable debris is a fire hazard. ONLY trained professionals should modify or disassemble the device.

5.2 Cleaning

ALWAYS allow fluids to dry completely before use.

Cleaning the Camera, Mirrors, and Focus Lens:

Cleaning the Main Bay and Engraver:

Check daily for dust accumulation. Cleaning interval depends on material and usage. A clean machine ensures optimal performance and reduces costs/risks. Clean viewing window with mild cleansers and a lens/cotton cloth. DO NOT use paper towels. Clean interior of the main bay thoroughly, removing debris. Paper towels and window cleaner are recommended. To clean side panels, remove them after turning off/unplugging the engraver and disconnecting electronics. Remove front/rear screws to detach panels. Replace using the same screws and reconnect electronics.

Cleaning the Cooling System:

NEVER touch water supply while connected to power. Shield coolant tank from dust. If coolant becomes dirty, discontinue use. Remove contaminated coolant using a baster or fluid extractor. If very polluted, refill with clean water, run briefly, extract again. Refill with clean distilled water or laser-safe coolant. Clean the water tank annually as a precaution.

5.3 Cooling System Maintenance

5.4 Laser Path Alignment

Mirrors are pre-aligned. If testing alignment with tape, never place tape directly on mirrors/lenses. Use <15% power. Do not disable cover interlocks. If mirrors are misaligned, contact OMTech support.

5.5 Rail Lubrication

Clean and lubricate guide rails every two weeks. Turn off engraver. Move head aside. Wipe rails and Z-axis screws with a dry cotton cloth. Lubricate with white lithium grease. Move head/axis to distribute lubricant.

5.6 Parts Replacement

Do not modify or disassemble the engraver except by trained professionals. Use only identical or compatible replacement parts. Contact OMTech for questions. Incompatible parts are dangerous and void warranty.

5.7 Disposal Instructions

Dispose of electrical products separately from household waste according to EU/UK Directive 2012/19/EU or similar local regulations. Contact authorities for advice.

Contact Us

Register warranty: support@omtechlaser.com or (949) 539-0458 (Mon-Fri, 8 AM - 4:30 PM PST).

Download manual PDF: omtechlaser.com.

Join OMTech community on Facebook, visit company forums, or watch YouTube videos for tips. For problems, contact techsupport@omtechlaser.com.

OMTECH—Beaming with Possibilities!

Models: V20240313 Polar 350 50W Desktop Laser Engraver, V20240313, Polar 350 50W Desktop Laser Engraver, Desktop Laser Engraver, Laser Engraver

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