User Guide for LOCKEDBRANDS models including: 4063, Pillar, 4063 Pillar
Support | LockedBrands
File Info : application/pdf, 24 Pages, 9.78MB
DocumentDocumentQuick Start Guide Meet The Pillar. The voice-activated, app-controlled lockbox. Next IMPORTANT Before you can open your Pillar, you MUST 1. Download the app and set up an account 2. Connect to WiFi. The Pillar can only connect to 2.4 GHz wifi. 3. Register your Pillar This Guide will walk you through all of the steps. Let's get started! 2 Prev Next Table of Contents Resources ......................................................... 4 Layout ............................................................... 6 Getting Started ................................................... 8 Connect to WiFi ............................................................ 10 Register your Pillar .............................................. 15 Opening your Pillar ....................................................... 16 More Functions of your Pillar ........................................ 17 LED Light Guide ............................................................19 Modes, Resets, & Other Technical Definitions ........... 21 Support ........................................................................ 22 Common Questions ............................................ 23 3 Prev Next Resources · For more guides and instructional videos visit our support page. · Other FAQs · If you need assistance at any step in the setup, please call our tech support team at 833-474-5527. We are available Monday - Friday, 9AM - 5PM CT. 4 Prev Next This QuickStart Guide is also available through the app. If you need assistance, please call our tech support team at 833-474-5527. 5 Prev Next The PillarTM USB port Reset button On/Off switch MAC address 6 Prev Next Step 1 Power up The PillarTM · Plug in The Pillar using the supplied USB charger & cable. · Turn on the power with the "On/Off" switch. A white light will start circling the LED ring. *In order to guarantee performance, be sure to use the supplied USB cable and power supply. 7 Prev Next Step 2 Getting Started · Download The LockedBrands App to control your Pillar. 8 Prev Next Step 3 Setting Up Your LockedBrands Account · Open the app on your device and follow the on screen instructions. 9 Prev Next Step 4.1 Connect to WiFi · Open the app and press "Yes" on the pop-up registration box. · Follow the on-screen instructions (described on the next page). 10 Prev Next Step 4.1 (Continued) Connect to WiFi · Open settings on your smart device and select WiFi. · Select the Network named: "Lockbox XXXXXX" and wait for connection, indicated by the checkmark. · It may take several minutes to connect - Unsecured Network warning is OK. · Go back to the LockedBrands app. *WiFi is 2.4 GHz only Lockbox XXXXXXX 11 Prev Next Step 4.2 Connect to WiFi · Wait for 'Lockbox Connected Successfully' and then press `Continue'. · Press 'Begin Scan'. 12 Prev Next Step 4.3 Connect to WiFi · A list of available WiFi networks will appear. · Select your WiFi network and enter your password (with the appropriate upper and lower-case characters). · Press "Save". Home Network Home Network 13 Prev Next Step 4.4 Connect to WiFi · The Pillar will now reboot: LED lights will turn red, white, yellow, and then blue. · Give it about two minutes. · You are ready to go when the base lights up in solid blue. · Press "Continue". · NOTE: If your Pillar LEDs are rotating green after entering your password, please cycle power and return to step 4.1. · *To cycle power, go to the underside of the Pillar and locate the power switch. Move the switch to the O position (OFF). After 10 seconds, move the switch to the I position (ON). If you need assistance, please call our tech support team at 833-474-5527. 14 Prev Next Step 5 Register your PillarTM · Your lockbox should have a unique MAC address that will appear on the screen. · Press the "Add Lockbox" button to register your lockbox. · Give your lockbox a name in the "name your lockbox" field. · Press "Continue". 000000 AB:CD:EF:12:34:56 If you need assistance, please call our tech support team at 833-474-5527. 15 Prev Next Step 6 Opening your PillarTM · The "My Locks" page is where you can view and unlock the Pillars registered to your account. · Just press the UNLOCK button to open your Pillar! The smell-proof seal may require strong twisting and pulling to remove the lid. (This should only be necessary the first time) 1 Twist about 3/4 inch 16 2 Pull upwards Prev Next More Functions of your PillarTM · To view and customize all of the functions your Pillar has to offer, click its name from the "My Locks" page. · Visit the support page at LockedBrands.com for "How to" videos on each function and for additional tips, tricks, and troubleshooting guides. THE PILLAR! 17 Prev Next Important! Check Your Firmware Version To ensure you're having the best Pillar experience, please be sure to continuously your firmware up-to-date. · Turn your Pillar OFF and then back ON. · What color first appears? If Green, continue to the next page. If Red, Yellow, and White, press "Force Firmware Update" and wait until the box appear solid blue. NOTE: You can also check your firmware version in the app by clicking on the name of your Pillar and going to the bottom of the page. If you need assistance, please call our tech support team at 833-474-5527. 18 Prev Next LED Light Guide Rotating White Factory Default: Set-up Mode Rotating Blue Change WiFi: Set Up Mode Solid Blue Connected Flashing Red Disconnected from internet Flashing Yellow Every 30 secs Low Battery 19 Prev Next LED Light Guide Flashing Purple Mater Password Mode Rotating Red & Green Pillar has been removed from owner's account; Must be reset and can then be registered Flashing Green Booting Rotating Purple Trying to connect to internet 20 Prev Next Modes, Resets, and Other Technical Definitions Set-Up Mode: Used to connect your Pillar to WiFi · Hold the RESET button for 5 seconds. Release when you see the LEDs turn blue. · Refer to Step 4.1 Master Password Mode: Used as a last resort if you cannot open your Pillar · Hold RESET for 10 seconds, until the LEDs turn orange. · Refer to the Master Password Guide on LockedBrands.com or in the LockedBrands app. Factory Reset: Used to delete and restore your Pillar · To Factory Reset your Pillar, hold the RESET for 5 seconds, or until the LEDs turn orange. · Refer to Step 4.1 · *To cycle power, go to the underside of the Pillar and locate the power switch. Move the switch to the O position (OFF). After 10 seconds, move the switch to the I position (ON). 21 Prev Next Support Sharing Access · Instructions · How To Video Master Password Mode · Instructions Firmware Update · Instructions Other FAQs 22 Prev Next Common Questions How do I add a new WiFi? · To add a new WiFi, hold the RESET button until the LEDs start rotating blue (5 seconds). Follow the instructions starting with step 4.1. What if there is no WiFi and I need to get into my box? · Please refer to the Master Password Guide. If you need assistance at any step in the setup, please call our tech support team at 833-474-5527. We are available Monday - Friday, 9AM - 5PM CT. 23 Prev Next Patent Pending 2018 LockedBrands LLC. LockedBrands, The Pillar and the LockedBrands logo are all trademarks of LockedBrands LLC. All Rights Reserved.
LockedBrands | LockedBrands.com - Voice-activated, App-controlled, PILLAR
LockedBrands | LockedBrands.com - Voice-activated, App-controlled, PILLAR
FAQs | LockedBrands
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LockedBrands Pillar Chapter 5 Sharing Access on Vimeo