Philips Healthcare Training 2026
For Users and Medical Technicians
Philips patient monitoring solutions are characterized by innovative clinical decision support, leading to enhanced patient safety. The IntelliVue patient monitors cover a wide range of monitoring levels and clinical requirements. The system is modularly designed, allowing flexible adaptation to clinical scenarios. Its intelligent transport concept significantly simplifies the workflow for personnel.
We want you to effectively utilize Philips patient monitoring solutions and provide training through our technical and application-focused continuing education programs on optimal monitor configuration and usage.
Contact us at: monitoring.trainings@philips.com
Our Training Strategy
We contribute daily to improving or saving lives by continuously innovating our products and solutions. In-depth user knowledge and specialized training in various fields enable you to achieve optimal results in application and fully leverage our innovations. Your training is our motivation. For this reason, we have developed a comprehensive training strategy that ideally integrates theory and practice.
Technical Training
All offered training courses are exclusively for employees of healthcare facilities/clinics or service companies acting on behalf of the customer. Course registrations can only be processed through the end customer/clinic. Direct registration for employees of a service company is only possible if a qualified dealer partnership with Philips GmbH Market DACH exists.
Philips IntelliVue Patient Monitors - Basic Course
Target Audience and Prerequisites: Technicians and engineers from Philips hospital customers with basic physiological knowledge and experience in patient monitoring.
Course Content
- Product overview and functional principles of the IntelliVue monitor series
- Application and operating concept
- Overview of various monitoring parameters
- Configuration of the IntelliVue patient monitor
- Transport concept
- Software SupportTool – a SupportTool license can only be issued after advanced training
- Safety technical inspection
- Metrological inspection and preventive maintenance
- Network overview
- Technical overview and guide for systematic troubleshooting
- Troubleshooting and testing possibilities
- Practical exercises for troubleshooting and repair
- Basic principles of central monitoring: PIC IX
Learning Objectives
This course imparts effective monitor utilization through optimal configuration, independent execution of safety and metrological inspections/function checks, and quality-compliant maintenance.
Conditions
Duration: 3.5 days
Participants: max. 12 persons
Course Fee: €3,125.00 plus VAT
Course Schedule
| Course No. | Dates | Location | Times |
|---|---|---|---|
| 2026-IV 1.1 | 27.01.-30.01.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.2 | 03.02.-06.02.2026 | Böblingen | |
| 2026-IV 1.3 | 24.02.-27.02.2026 | Böblingen | |
| 2026-IV 1.4 | 21.04.-24.04.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.5 | 05.05.-08.05.2026 | Böblingen | |
| 2026-IV 1.6 | 19.05.-22.05.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.7 | 07.07.-10.07.2026 | Hamburg | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.8 | 13.07.-16.07.2026 | Hamburg | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.9 | 22.09.-25.09.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.10 | 29.09.-02.10.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.11 | 10.11.-13.11.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 1.12 | 17.11.-20.11.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
Book Now: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
Philips IntelliVue Patient Monitors - Update/Advanced Training + SupportTool Mark2
Target Audience and Prerequisites: Completion of the IntelliVue Basic Course IV 1.x (formerly MP/MX 1.x) is required. Otherwise, booking for IV 2.x (formerly MP/MX 2.x) is not possible. Technicians and engineers from Philips hospital customers with initial technical and application experience with the Philips IntelliVue patient monitoring system and basic physiological knowledge. Knowledge of patient monitoring is assumed. Participants should be familiar with the SupportTool user manual and the Configuration Guide.
Course Content
- Discussion of practical experiences
- In-depth application of MP/MX series
- Transport concept
- Central monitoring PIC IX: System tools and useful information
- Troubleshooting networks and central monitoring PIC IX
- Practical exercises for troubleshooting and repair
- Detailed overview of the application possibilities of the IntelliVue Biomed SupportTool Mark2
- Practical examples/exercises for customizing screen layouts
- Archiving and cloning settings and configurations
- Software reload after replacing parts
- System maintenance through firmware & software updates of components
- Possibilities for advanced error analysis and proactive remote system monitoring
Learning Objectives
This course imparts advanced know-how for professional support of installed monitoring systems by optimizing existing configurations and exchanging experiences regarding recurring error sources and their efficient resolution using the Philips IntelliVue Biomed SupportTool Mark2.
Conditions
Duration: 3.5 days
Participants: max. 12 persons
Course Fee: €3,125.00 plus VAT
Please bring your laptop with the SupportTool software if available. If you have your own laptop, the software can be installed on it (Prerequisite: Administrator rights on the laptop). Otherwise, the SupportTool will be provided by us during the training. Your personal IntelliVue SupportTool license can be requested after the training.
Course Schedule
| Course No. | Dates | Location | Times |
|---|---|---|---|
| 2026-IV 2.1 | 10.03.-13.03.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 2.2 | 09.06.-12.06.2026 | Böblingen | |
| 2026-IV 2.3 | 13.10.-16.10.2026 | Böblingen | |
| 2026-IV 2.4 | 01.12.-04.12.2026 | Böblingen |
Book Now: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
IntelliVue SupportTool (IVST) Biomed License Software Fees:
First License: €6,000.00 plus VAT
Each Additional License: €2,500.00 plus VAT
- The software must always be purchased by a healthcare institution.
- Upon purchasing a software license, the customer receives a lifetime support.
- Contract customers for whom the IVST is part of the contract receive product support for the entire contract duration.
- Note: SupportTool licenses are person-specific. The healthcare institution owns the license. All activities with the SupportTool are logged.
Philips IntelliVue Patient Monitors - IntelliVue SupportTool Mark2 Training
Target Audience and Prerequisites: Completion of the IntelliVue Basic Course IV 1.x (formerly MP/MX 1.x) is required. Otherwise, booking for course IVST 3.1 is not possible. Each participant requires an existing SupportTool license, or the license must be purchased in advance of the training or be part of a contract.
Technicians and engineers from Philips hospital customers with initial technical and application experience with the Philips IntelliVue patient monitoring system and basic physiological knowledge. Knowledge of patient monitoring is assumed. The participant should be familiar with the SupportTool user manual and the patient monitor Configuration Guide.
Course Content
- Configuration and compatibility of the IntelliVue monitor series
- Detailed overview of the application possibilities of the IntelliVue Biomed SupportTool Mark2
- Overview of Biomed License
- Supported Products
- System Requirements
- Overview of Application Possibilities
- SupportTool Installation
- PC Settings
- Introduction to the SupportTool interface
- Read and create monitor configurations
- Read status logs and device reports
- Take screenshots on the patient monitor
- Perform software upgrades or downgrades
- Change product and serial numbers
- Practical examples/exercises for customizing screen layouts
- Archiving and cloning settings and configurations
- Software reload after replacing parts
- System maintenance through firmware & software updates of components
- Possibilities for advanced error analysis and proactive remote system monitoring
Learning Objectives
This course imparts the theoretical and practical foundations of the IntelliVue SupportTool Mark2. With the help of IVST Mark2, participants will be able to efficiently perform all necessary service tasks on Philips patient monitors.
Conditions
Duration: 1 day
Participants: max. 12 persons
Course Fee: €1,250.00 plus VAT
Please bring your laptop with the SupportTool software if available. If you have your own laptop, the software can be installed on it (Prerequisite: Administrator rights on the laptop). Otherwise, the SupportTool will be provided by us during the training. Your personal IntelliVue SupportTool license can be requested after the training.
Course Schedule
| Course No. | Dates | Location | Times |
|---|---|---|---|
| 2026-IV 3.1 | 30.06.2026 | Böblingen | 09:00-17:00 Uhr |
Book Now: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
IntelliVue SupportTool (IVST) Biomed License Software Fees:
First License: €6,000.00 plus VAT
Each Additional License: €2,500.00 plus VAT
- The software must always be purchased by a healthcare institution.
- Upon purchasing a software license, the customer receives a lifetime support.
- Contract customers for whom the IVST is part of the contract receive product support for the entire contract duration.
- Note: SupportTool licenses are person-specific. The healthcare institution owns the license. All activities with the SupportTool are logged.
Philips IntelliVue Patient Monitors - IntelliVue SupportTool Mark2 Inhouse-Training
Target Audience and Prerequisites: Completion of the IntelliVue Basic Course IV 1.x (formerly MP/MX 1.x) is required. Otherwise, booking for course IVST 4.1 is not possible. Each participant requires an existing SupportTool license, or the license must be purchased in advance of the training or be part of a contract.
Technicians and engineers from Philips hospital customers with initial technical and application experience with the Philips IntelliVue patient monitoring system and basic physiological knowledge. Knowledge of patient monitoring is assumed. The participant should be familiar with the SupportTool user manual and the patient monitor Configuration Guide.
Course Content
- Configuration and compatibility of the IntelliVue monitor series
- Detailed overview of the application possibilities of the IntelliVue Biomed SupportTool Mark2
- Overview of Biomed License
- Supported Products
- System Requirements
- Overview of Application Possibilities
- SupportTool Installation
- PC Settings
- Introduction to the SupportTool interface
- Read and create monitor configurations
- Read status logs and device reports
- Take screenshots on the patient monitor
- Perform software upgrades or downgrades
- Change product and serial numbers
- Practical examples/exercises for customizing screen layouts
- Archiving and cloning settings and configurations
- Software reload after replacing parts
- System maintenance through firmware & software updates of components
- Possibilities for advanced error analysis and proactive remote system monitoring
Learning Objectives
This course imparts the theoretical and practical foundations of the IntelliVue SupportTool Mark2. With the help of IVST Mark2, participants will be able to efficiently perform all necessary service tasks on Philips patient monitors.
Conditions
| Course No. | Scope of Delivery | Dates | Duration | Participants | Course Fee |
|---|---|---|---|---|---|
| 2026-IV 4.1 | 1 day on-site training by appointment |
By appointment | 1 day | max. 4 persons | 1st Person: €1,580.00 plus VAT Each additional person: €920.00 plus VAT |
If you have your own laptop, the SupportTool software can be installed on it (Prerequisite: Administrator rights on the laptop). Otherwise, the SupportTool will be provided by us during the training. Patient monitors must be provided by the clinic for training purposes. Your personal IntelliVue SupportTool license can be requested after the training.
Book Inhouse Training: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
IntelliVue SupportTool (IVST) Biomed License Software Fees:
First License: €6,000.00 plus VAT
Each Additional License: €2,500.00 plus VAT
- The software must always be purchased by a healthcare institution.
- Upon purchasing a software license, the customer receives a lifetime support.
- Contract customers for whom the IVST is part of the contract receive product support for the entire contract duration.
- Note: SupportTool licenses are person-specific. The healthcare institution owns the license. All activities with the SupportTool are logged.
Patient Information Center iX - Central Monitoring PIC iX
Target Audience and Prerequisites: Participation is contingent upon successful completion of a service contract with Philips. Technicians, engineers, and IT specialists from Philips hospital customers with initial technical and application experience with the Philips IntelliVue Monitoring System.
Course Content
- Introduction to Philips Monitoring
- Product overview and functional principles (intended use) of central monitoring stations
- Discussion of practical experience
- Product structures
- PIC IX system requirements
- Network overview
- Detailed overview of PIC IX application possibilities
- PIC IX system configuration
- PIC IX Web Application
- PIC IX Troubleshooting
- PIC IX System Setup
- PIC IX Windows Security Patches and Antivirus
- Focal Point
- Installation of a replacement central station
- Practical exercises to round off the theoretical content
Learning Objectives
This course imparts the fundamentals of patient monitoring via a monitoring system, interrelationships, and the intended use of patient-side monitors and the central station. Based on this, you will gain detailed insights into the application, configuration, and system setup of the central monitoring station. You will receive the necessary basic knowledge for adapting the existing configuration and for professional support of your monitoring system. Furthermore, it will enable you to perform targeted troubleshooting and, if necessary, involve Philips product experts remotely in required questions.
Conditions
Duration: 3.5 days
Participants: max. 8 persons
Course Fee: €5,480.00 plus VAT
Course Schedule
| Course No. | Dates | Location | Times |
|---|---|---|---|
| 2026-IV 5.1 | 17.03. – 20.03.2026 | Böblingen | Days 1-3: 09:00-17:00 Uhr Day 4: 09:00-14:00 Uhr |
| 2026-IV 5.2 | 23.06. – 26.06.2026 | Böblingen | |
| 2026-IV 5.3 | 20.10. – 23.10.2026 | Böblingen |
Book Now: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
Patient Information Center iX - Inhouse Availability Concept
Target Audience and Prerequisites: Technicians, engineers, and IT specialists from Philips hospital customers with initial technical and application experience with the Philips IntelliVue Monitoring System. An existing replacement central station is a prerequisite for conducting the training.
Course Content
- Analysis of the PIC IX installation regarding the availability concept
- System structure based on system configuration and network documentation
- Practical execution, installation of a replacement central station
- Development of instructions for installing a replacement central station
Learning Objectives
This course imparts a fundamental understanding of the customer's own PIC IX installation. An individually adapted availability concept aimed at quickly and reliably restoring central patient monitoring, alarm, and data storage.
Conditions
| Course No. | Scope of Delivery | Dates | Duration | Participants | Course Fee |
|---|---|---|---|---|---|
| 2026-IV 6.1 | 1 day on-site training by appointment |
By appointment | 1 day | max. 4 persons | 1st Person: €1,720.00 plus VAT Each additional person: €980.00 plus VAT |
Book Now: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
Training for Users
In our user courses, we provide participants with advanced know-how for individually adapting alarm and parameter settings to specific patient situations and for enhanced utilization of monitor functions to optimize existing workflows.
Philips IntelliVue Patient Monitors - User and Key-User Training
Target Audience and Prerequisites: Users of Philips IntelliVue patient monitors or persons authorized by the operator (as per MPBetreibV §11) from Philips hospital customers with basic experience in operating the Philips IntelliVue patient monitoring system and physiological knowledge.
Course Content
- Discussion of practical experiences
- In-depth application of MP/MX series, alarm philosophy, measurement principles, patient settings, parameter settings, screen settings
- Practical exercises on specific monitoring parameters
- Product overview and functional principles of the IntelliVue monitor series
- Overview of various parameters: ECG, SpO2, Respiration, non-invasive blood pressure monitoring, invasive blood pressure monitoring, CO2, Cardiac Output measurement, EEG, BIS, NMT, G7 anesthetic gas monitoring
- Central monitoring, PIC IX
Learning Objectives
This course imparts advanced know-how for individually adapting alarm and parameter settings to specific patient situations and for enhanced utilization of monitor functions to optimize existing workflows.
Conditions
Duration: 1 day
Participants: max. 10 persons
Course Fee: €565.00 plus VAT
Course Schedule
| Course No. | Dates | Location | Times |
|---|---|---|---|
| 2026-IV 7.1 | 01.07.2026 | Böblingen | 09:00-17:00 Uhr |
Book Now: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
Philips IntelliVue Patient Monitors - User Inhouse-Training
Target Audience and Prerequisites: Users of Philips IntelliVue patient monitors or persons authorized by the operator (as per MPBetreibV §11) from Philips hospital customers with basic experience in operating the Philips IntelliVue patient monitoring system and physiological knowledge. The training will utilize the customer's on-site equipment.
Course Content
- Discussion of practical experiences
- In-depth application of MP/MX series, alarm philosophy, measurement principles, patient settings, parameter settings, screen settings
- Overview of various parameters: ECG, SpO2, Respiration, non-invasive blood pressure monitoring, invasive blood pressure monitoring, CO2, Cardiac Output measurement, EEG, BIS, NMT, G7 anesthetic gas monitoring
- Central monitoring, PIC IX
Learning Objectives
This course imparts advanced know-how for individually adapting alarm and parameter settings to specific patient situations and for enhanced utilization of monitor functions to optimize existing workflows.
Conditions
| Course No. | Scope of Delivery | Dates | Duration | Participants | Course Fee |
|---|---|---|---|---|---|
| 2026-IV 8.1 | Preparation (phone needs analysis, development of training guide) and on-site training | By appointment | By appointment | max. 10 persons | On request |
Book Inhouse Training: monitoring.trainings@philips.com
Visit Us Online: Zur Website
Important: Please provide the following information when booking: Name and contact details, Philips hospital affiliation, and billing address or payment method.
Organizational Information
Philips Campus: Philips GmbH Market DACH, Health Systems, Röntgenstraße 22, 22335 Hamburg
Philips Böblingen: Philips Medizin Systeme Böblingen GmbH, Hewlett-Packard-Straße 2, 71034 Böblingen
Training Inquiries
Contact us at: monitoring.trainings@philips.com
Visit Our Website
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General Seminar Conditions
Registration/Confirmation
Registration must be submitted in writing via email to monitoring.trainings@philips.com, including course number, participant name, contact information, Philips hospital affiliation, and billing address or payment method. A binding booking confirmation will be sent via email or post. Unconfirmed reservations without written booking are not guaranteed and expire automatically after one week if not converted into a binding booking.
Catering/Accommodation/Materials
Lunch at the training center's cafeteria is included in the seminar price. Hotel accommodation and travel expenses are not included. Hotel information can be provided upon request via email. Training materials will be handed out at the beginning of the event. All rights to training materials and software are reserved. Reproduction or duplication without prior written consent is prohibited.
Certificate of Attendance
A certificate of attendance will be issued immediately after the event at the venue.
Cancellation
Cancellations must be submitted in writing (post, fax, or email) to the organizing office. The postmark date applies. Cancellation deadlines are as follows:
- Up to 28 days before course start: Free of charge
- Up to 7 days before course start: 50% fee
- After that: 100% fee
Cancellation by Philips Healthcare
Philips GmbH may cancel a seminar up to 28 days before the start date due to insufficient participants or other reasons attributable to Philips GmbH. Any cancellation fees incurred for travel bookings or other services will not be reimbursed by Philips GmbH within this cancellation period. In case of later cancellation by Philips GmbH, 50% of the incurred cancellation fees for travel bookings will be reimbursed, provided an original invoice including cancellation receipts is sent to the organizing office.
Invoice
The invoice for the course fee will be sent to the provided billing address after the event. The course fee covers the trainer(s), training materials, lunch, and refreshments (as per course plan).
