Manuals+

YCC365Plus Smart HD Camera Operation Manual

Version 5.1

01. Main Function Description

Product: YCC365Plus Smart HD Camera

Features: Experience free 30-day cloud service for higher-end and safer storage.

System Illustration: The system is depicted with a diagram showing a computer, a smartphone, and a cloud icon, interconnected by arrows, symbolizing cloud storage and remote access capabilities. The AWS (Amazon Web Services) logo is also present.

02. Download APP

To use the YCC365Plus camera, download the dedicated mobile application. Search for "YCC365 Plus" in the App Store or your Android app store and install it. Alternatively, scan the provided QR code to initiate the download.

03. Add Device: Register an Account

When using the app for the first time, you need to register an account. Click "Sign Up" and set a password, or choose to log in with your mobile phone number. Password requirements: at least 6 and no more than 26 characters, consisting of a combination of letters and numbers. If you forget your password, use the "Forgot password" link on the login page.

Note: Mobile phone number registration is supported in some regions. Please use email registration in other areas.

04. Connect the Camera

Prerequisite: The camera supports 2.4G WIFI. Ensure your router is set to 2.4G WIFI and your phone is connected to a 2.4G Wi-Fi network before adding the device.

3.2.1 Scan code to add

  1. Connect your phone to your 2.4G Wi-Fi network and enter the password. (5G networks are not supported).
  2. Point the camera lens towards the QR code displayed on your phone screen, maintaining a distance of 10-20cm.
  3. Listen for a voice prompt. After hearing the prompt (e.g., "When you hear a beep or a green light"), click the corresponding confirmation button in the app.
  4. Keep the camera as close as possible to the router. The connection process typically takes 1-2 minutes, concluding with a "welcome to use camera" message.

3.2.2 Addition of AP hotspot

  1. Click the "+" button in the upper right corner on the app homepage.
  2. Select "Addition of AP hotspot". Plug in the camera and wait for the device light to blink or a tone to sound. Click "Next" when ready.
  3. If no visual or audio cues are received, reset the device by long-pressing the reset button for at least 5 seconds. Click "Next" after the prompt.
  4. Navigate to your phone's Wi-Fi settings and connect to the network named "CLOUDCAM_XXXX". Return to the app after a successful connection.
  5. Click "Next" in the app, choose your router's Wi-Fi network, enter the Wi-Fi password, and click "Confirm". The addition process will be successful, allowing you to preview the camera feed.

3.2.3 Addition by connection to network cable (Only supports Lan port devices)

  1. Click the "+" button in the upper right corner on the app homepage.
  2. Choose the device type "intelligent camera" and select "addition by connecting to network cable".
  3. Plug in the camera. Connect the device's network port to your network cable.
  4. Scan the QR code located on the device body by placing it within the designated scanning box in the app.
  5. Wait patiently; the connection process takes approximately 1-2 minutes, after which you will hear a "welcome to use camera" message.

3.2.4 AP Direct mode (special)

  1. Open the YCC365plus app and navigate to the login interface. Click "Local login".
  2. Click the "+" button in the upper right corner on the app homepage.
  3. Select "AP networked device preview" and click "Next".
  4. In the Network settings, connect your phone to the "CLOUDCAM_XXXX" network.
  5. Confirm the Wi-Fi network your device is connected to and click "Next".
  6. Enter the username: admin and password: 12345. Click "Next" to preview the screen.

05. Function Introduction

4.1 Real-time preview interface

The real-time preview interface provides live video streaming and access to various controls and settings.

Interface Elements:

Event Log: The interface logs detected events, such as "Detected movement", with corresponding timestamps.

4.1.1 Video playback

Note: Cloud video playback requires a purchased subscription.

To access playback:

  1. Select "Replay" [⏪] from the bottom right corner of the live interface.
  2. Switch playback paths: Choose between "cloud playback" or "memory card playback".

4.1.2 Preferences

Access the parameter menu by clicking the settings icon [⚙️] on the preview screen.

Available Settings:

06. FAQ

  1. How to watch the camera on a computer? Log in to www.ucloudcam.com via a web browser using your registered username and password.
  2. Why is video recording intermittent? Video files have size limitations. When a file nears its limit, a new file is created, causing a brief interval between recordings.
  3. Why is the camera disconnected? Check your Wi-Fi connection and power supply. Restart the camera. If the issue persists, remove the camera from the app and reconnect it.
  4. How to add a family email account? On the app homepage, click "Settings" [⚙️], select "Shared device", and add the family member's email address.
  5. How many people can access an account simultaneously? While there is no limit to the number of people who can access an account, the same camera can support simultaneous viewing by up to 3 users.
  6. Cannot recognize TF card? Ensure the TF card meets the required quality standards. A weak Wi-Fi signal may also affect the card's readability.
  7. After the cloud service expires, the recording timeline is blank. Cloud video playback is unavailable after the service expires. If no TF card is inserted, the camera will not record videos. Check the "Check TF card" status if the card is functional but video files are missing. If the app shows the card as normal but no video is recorded, format the TF card. If problems persist, replace the TF card.
  8. Cannot read the wireless network name when connecting with an iPhone? Ensure that location permissions are enabled for both iOS and Android devices. Connect the iPhone to the Wi-Fi network through configuration, then add the camera; the network name should be read automatically.
  9. Why can't I switch to another account to configure the camera Wi-Fi? A camera can only be bound to a single account. Other accounts can view the camera feed through the sharing mechanism. If another account needs to reconfigure the camera, the camera must first be deleted from the current account's app.
  10. How to connect my camera to another Wi-Fi?
    • A (Changing Wi-Fi without moving location): Navigate to Parameter setting >> Network information >> Select Wi-Fi.
    • B (Camera replaced or no other Wi-Fi found): Reset your device. The app homepage will display "device offline". Click "Troubleshooting", reset the camera, and then add the Wi-Fi connection again.

07. After-sales Instructions

  1. The actual product is the definitive reference; this manual is provided for guidance only.
  2. The product is updated in real-time. For any upgrades made without prior notice, please refer to the official website.
  3. This manual introduces the basic functions of the product; users are encouraged to explore and operate independently.
  4. If you encounter any problems while using the camera, please contact the supplier or company promptly.
  5. We have made every effort to ensure the completeness and accuracy of the contents in this manual, but some data may still contain discrepancies.
  6. In case of any deviation, or if you have questions or disputes, the company's final explanation will prevail.
  7. You will bear any responsibility if you do not follow the instructions provided in this manual.

This manual applies to consumer products.

Models: YCC365 Plus Smart HD Camera, YCC365 Plus, Smart HD Camera, HD Camera, Camera

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