Ninebot S-PRO User Manual

Introduction

This manual provides comprehensive instructions for the Ninebot S-PRO personal transporter. It covers essential information on riding safety, product assembly, operation, maintenance, specifications, and legal statements.

Riding Safety

Riding the Ninebot S-PRO involves risks. Always prioritize safety by following these guidelines:

• Wear an approved helmet and protective gear.
• Practice in a safe, open area away from hazards.
• Yield to pedestrians and follow local traffic laws.
• Never ride under the influence of alcohol or drugs.
• Avoid riding in adverse weather conditions (rain, snow, ice) or on slippery surfaces.
• Do not ride on public roads, highways, or streets.
• Do not accelerate or decelerate suddenly.
• Ensure you can see clearly and are visible to others.
• Do not ride if you have balance issues or certain medical conditions.
• Riders under 18 should have adult supervision.

Refer to the manual for detailed warnings and prohibited actions.

Packing List

Upon unpacking, verify the following components are included:

• User Manual
• Quick Start Guide
• Limited Warranty
• Knee Pads
• Knee Control Bar
• Mainframe
• Accessory Box
• Accessories in the Box (e.g., Battery Charger, Valve Stem Extension)

Contact your dealer or visit www.segway.com if any components are missing or damaged.

Diagram of Ninebot S-PRO

The Ninebot S-PRO consists of the following main parts:

• Knee Pads: For comfortable steering and support.
• Height Adjustment Knob: Allows adjustment of the steering column height.
• Steering Bar: Connects the knee pads to the mainframe, used for steering.
• Fender: Covers the top of the wheel.
• Mainframe: The central body of the Ninebot S-PRO.
• Dashboard: Displays status information.
• Guide Bar: Part of the steering column.
• Rim Blade (detachable): Protective rim around the wheel.
• Charger Port: For connecting the charging cable.
• Headlight: Illuminates the path ahead.
• Valve Stem: For inflating the tires.
• Foot Mat: Where the rider places their feet.
• Wheel: The primary means of locomotion.
• Steering bar tool-free release: Mechanism to adjust steering bar height.
• Lock hole: For securing the unit.

Icons on the Dashboard

The dashboard features several indicators:

• ? Power Button: Powers the Ninebot S-PRO on and off. It auto-powers off after 10 minutes of inactivity or if laid horizontally for over 5 seconds.
• ? Lock: When activated via the App, the Ninebot S-PRO will vibrate and alarm if moved. Your smartphone will also alert you if the App is running.
• ? Bluetooth: Flickering indicates Bluetooth is on but not connected. Solid light means the Segway-Ninebot App is connected.
• ⚡ Speed Limit: When active, the Ninebot S-PRO limits its speed. The foot mat may tilt up when accelerating. Default speed limit is 4.3 mph (7 km/h) and can be adjusted via the App.
• ? Power Level: Indicates remaining battery charge. Low battery (icon flickers) requires charging. The App shows remaining power and estimated range. Speed may reduce below 30% charge, and is limited to 4.3 mph (7 km/h) below 10% charge.

Assemble Your Ninebot S-PRO

Follow these steps to assemble the knee control bar:

1. Open the tool-free release on the steering bar.
2. Insert the steering bar into the mainframe steering socket.
3. Fasten the quick release to secure the steering bar.
4. Adjust the knee pads to a suitable height by rotating the height adjustment knob anticlockwise, then clockwise to tighten.

After assembly, check the Power ON/OFF status. The Ninebot S-PRO is not activated by default and will beep. Activation requires the Segway-Ninebot App. Install the App, connect via Bluetooth, and follow the New Rider Tutorial for activation and initial setup.

Charging

To charge the Ninebot S-PRO:

1. Locate the charge port on the mainframe.
2. Open the protective cap.
3. Open the rubber cap.
4. Insert the charger plug into the socket.

Do not charge if the unit, charger, or outlet is wet. Use only the provided Ninebot charger. A surge protector is recommended.

First Ride and Learning to Ride

Important: For safety, a New Rider Tutorial must be completed before your first ride. Scan the QR code to install the Segway-Ninebot App.

Rider Requirements:

• Weight: 85-220 lbs (40-100 kg)
• Height: 4'3"-6'6" (130-200 cm)

Initial Riding Steps:

1. After activation, follow the New Rider Tutorial in the App and this manual.
2. The Ninebot S-PRO limits speed to 4.3 mph (7 km/h) until the tutorial is completed.
3. For the first 0.6 miles (1 km) post-tutorial, speed is limited to 6.2 mph (10 km/h).
4. After this, the speed limiter can be disabled via the App, allowing a maximum speed of 11.2 mph (18 km/h).
5. Mounting: Stand near the Ninebot S-PRO. Place one foot on a foot mat, keeping your other foot on the ground for balance. Slowly transfer your weight onto the foot mat. Then, place your second foot on the other foot mat.
6. Posture: Stand with weight evenly distributed, relax, and look straight ahead. Avoid sudden steering.
7. Movement: Gently lean your body forward to move forward, backward to slow down or move backward.
8. Turning: Lean gently left or right against the steering bar/knee pads to turn.
9. Assistance: For your first ride, have a friend assist you in a large open area.

Warnings during riding:

• Avoid contacting obstacles with tires.
• Maintain moderate speed (2-6 mph) on uneven terrain, keeping knees bent.
• Watch your head when passing through doorways.
• Avoid slopes steeper than 15°.
• Do not accelerate when the unit tilts back or alarms.
• Do not ride through puddles or water.
• Avoid abrupt acceleration or deceleration.
• The Ninebot S-PRO is for one rider only.
• Do not ride over obstacles like holes, curbs, or steps.
• Do not rock back and forth or shift weight abruptly.

Lifting and Assistance Mode

Lifting: The Ninebot S-PRO automatically restores power when placed on the ground. Avoid lifting by the fenders or mainframe to prevent injury or damage.

Power Assist: When powered on with no rider, the unit is in Power Assist Mode. Use the steering bar to guide it across smooth surfaces. Avoid guiding it up stairs, over potholes, or rough terrain; maneuver around obstacles or carry it over them.

Maintenance

Cleaning: Use a soft, wet cloth to wipe the mainframe. For stubborn dirt, use a toothbrush and toothpaste, then wipe clean. Do not use alcohol, gasoline, acetone, or other corrosive solvents, as they can damage the unit. Do not use high-pressure washers.

Precautions: Ensure the unit is powered OFF and the charger is unplugged before cleaning. Seal the charge port cap tightly to prevent electric shock or component damage.

Storage: Store in a cool, dry place, away from direct sunlight and extreme temperatures. This prevents plastic aging and battery degradation.

Battery Care: Charge the battery after each ride. Avoid complete draining. Battery performance is optimal at room temperature (70°F/22°C). Performance decreases in cold temperatures (e.g., range halved at -4°F/-20°C) but recovers when warm. A fully charged battery retains charge for 120-180 days in standby. Do not disassemble the battery.

Tire Inflation: Inflate tires to 45-50 psi, ensuring both are equally inflated.

Specifications

[1] Mainframe height: refers to distance from ground to the highest end of mainframe.

[2] Typical Range: tested while riding under full power, 154 lbs (70 kg) load, 77°F (25°C), 9.3 mph (15 km/h) average speed on pavement.

Trademark and Legal Statement

Ninebot is a registered trademark of Ninebot (Tianjin) Tech. Co., Ltd. Segway is a registered trademark of Segway Inc. Apple and the Apple Logo are registered trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc.

The Ninebot S-PRO is covered by relevant patents. Patent information is available at http://www.segway.com.

This manual reflects product features and design at the time of printing. Ninebot reserves the right to make changes without prior notice.

Certifications and Environmental Information

WEEE Disposal: This marking indicates that the product should not be disposed of with household waste. Recycle responsibly to promote sustainable reuse of materials. Contact retailers for return and collection systems.

Battery Recycling (EU): Batteries are labeled according to European Directive 2006/66/EC. Users must not dispose of batteries as unsorted municipal waste; use available collection frameworks for return, recycling, and treatment. This is important to minimize potential environmental and health effects from hazardous substances.

RoHS Directive: This product complies with EU Directive 2011/65/EU on the restriction of hazardous substances in electrical and electronic equipment.

Radio Equipment Directive: Segway Europe BV declares that the wireless equipment complies with Directive 2014/53/EU. Maximum radio-frequency power: 100mW. Frequency bands: 2.400 to 2.4835 GHz.

Contact Information

For assistance with riding, maintenance, safety, or errors, contact Ninebot:

Segway Europe B.V.
Hogehilweg 8, 1101CC Amsterdam, The Netherlands
Website: www.segway.com

Have your Ninebot S-PRO serial number ready when contacting Segway. The serial number can be found on the underside of the unit or in the App under More Settings -> Basic Information.