Schneider Electric Galaxy VS UPS Owner's Manual

Owner's Manual for Schneider Electric models including: Galaxy VS UPS, 990-5910D-001

Galaxy VS

UPS

Schneider Electric

Galaxy VS - Schneider Electric

Some menus contain more submenus than described in this manual. These submenus are grayed out and are only for use by Schneider Electric to avoid unwanted load impacts. Other menu items can also be grayed out if they are not relevant for this particular UPS system. 10 990-5910D-001 1. This menu requires administrator login to access.

Galaxy VS - Ingram Micro

messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure. The addition of this symbol to a “Danger” or “Warning” safety message indicates that an electrical hazard exists which will result in

5/2020 www.schneider-electric.com ... messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information ...

File Info : application/pdf, 68 Pages, 2.72MB

1064235864

Galaxy VS
UPS Operation
5/2020
www.schneider-electric.com

Legal Information
The Schneider Electric brand and any trademarks of Schneider Electric SE and its subsidiaries referred to in this guide are the property of Schneider Electric SE or its subsidiaries. All other brands may be trademarks of their respective owners. This guide and its content are protected under applicable copyright laws and furnished for informational use only. No part of this guide may be reproduced or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), for any purpose, without the prior written permission of Schneider Electric. Schneider Electric does not grant any right or license for commercial use of the guide or its content, except for a non-exclusive and personal license to consult it on an "as is" basis. Schneider Electric products and equipment should be installed, operated, serviced, and maintained only by qualified personnel. As standards, specifications, and designs change from time to time, information contained in this guide may be subject to change without notice. To the extent permitted by applicable law, no responsibility or liability is assumed by Schneider Electric and its subsidiaries for any errors or omissions in the informational content of this material or consequences arising out of or resulting from the use of the information contained herein.
Go to IEC: https://www.productinfo.schneider-electric.com/portals/ui/galaxyvs_iec/ or UL: https://www.productinfo.schneider-electric.com/portals/ui/galaxyvs_ul/ or scan the QR code above for digital experience and translated manuals.

UPS
Table of Contents

990-5910D-001

Important Safety Instructions -- SAVE THESE INSTRUCTIONS .........................................................................................5
FCC Statement ..........................................................................................6 Electromagnetic Compatibility .....................................................................6 Safety Precautions .....................................................................................6 ENERGY STAR Qualification.......................................................................6
Overview of User Interface ........................................................................7
Display ......................................................................................................7 Menu Tree..........................................................................................10
Controller Section ..................................................................................... 11
Operation Modes ......................................................................................12
UPS Modes..............................................................................................12 System Modes .........................................................................................14
Configuration .............................................................................................16
Configure the UPS Input ...........................................................................16 Configure the Output.................................................................................17
Output Transformer Voltage Compensation ..........................................18 Configure the Battery Solution ...................................................................19 Configure High Efficiency Mode .................................................................23 Configure the Breakers .............................................................................24 Configure the Input Contacts .....................................................................25 Configure the Output Relays .....................................................................26 Configure the Network ..............................................................................28 Configure the Modbus...............................................................................29 Set the UPS Name ...................................................................................31 Set the Date and Time ..............................................................................31 Configure the Display Preferences.............................................................31 Configure the Air Filter Reminder ...............................................................32 Save the UPS Settings on a USB Device....................................................32 Restore the UPS Settings from a USB Device.............................................33 Set the Display Language .........................................................................33 Change the Password...............................................................................34
Operation Procedures ..............................................................................35
Start Up the UPS System from Off Mode ....................................................35 Transfer the UPS from Normal Operation to Static Bypass Operation................................................................................................. 35 Transfer the UPS from Static Bypass Operation to Normal Operation................................................................................................. 35 Turn the Inverter OFF ...............................................................................35 Turn the Inverter ON .................................................................................35 Set the Charger Mode...............................................................................36 Shut Down the UPS System into Maintenance Bypass Operation.................36 Shut Down into Maintenance Bypass Operation for Single UPS System with Kirk Key Installed ..............................................................................37 Start Up the UPS System from Maintenance Bypass Operation ...................38 Start Up from Maintenance Bypass Operation for Single UPS System with Kirk Key Installed ..............................................................................39
3

UPS
Access a Configured Network Management Interface..................................40 Enable HTTP/HTTPS Protocols ...........................................................40 Enable SNMP Protocols ......................................................................41
View the Logs...........................................................................................42 View the System Status Information ...........................................................43
View the Modular Battery Status ..........................................................46
Tests............................................................................................................ 47
Start a Runtime Calibration Test.................................................................47 Stop a Runtime Calibration Test.................................................................48 Start a Battery Test ...................................................................................48 Stop a Battery Test ...................................................................................48
Maintenance ..............................................................................................49
Connect Temperature/Humidity Sensor (Option) .........................................49 Replace the Air Filter (GVSOPT001 and GVSOPT015) ...............................49 Replace the Air Filters (GVSOPT014) ........................................................51 Replace or Install a Modular Battery String .................................................52 Determine if you need a Replacement Part .................................................54
Find the Serial Numbers ......................................................................54 Return Parts to Schneider Electric .............................................................55
Troubleshooting ........................................................................................56
Status LED Lighting per UPS Operation Mode ............................................56 Status LEDs on the Modular Battery Cabinet ..............................................57 Alarm Messages.......................................................................................58 Export UPS Report to a USB Device ..........................................................67

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Important Safety Instructions -- SAVE THESE INSTRUCTIONS

UPS

Important Safety Instructions -- SAVE THESE INSTRUCTIONS

Read these instructions carefully and look at the equipment to become familiar with it before trying to install, operate, service or maintain it. The following safety messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of this symbol to a "Danger" or "Warning" safety message indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages with this symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. Failure to follow these instructions will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. Failure to follow these instructions can result in death, serious injury, or equipment damage.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. Failure to follow these instructions can result in injury or equipment damage.
NOTICE
NOTICE is used to address practices not related to physical injury. The safety alert symbol shall not be used with this type of safety message. Failure to follow these instructions can result in equipment damage.

Please Note

Electrical equipment should only be installed, operated, serviced, and maintained by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.
A qualified person is one who has skills and knowledge related to the construction, installation, and operation of electrical equipment and has received safety training to recognize and avoid the hazards involved.

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UPS
FCC Statement

Important Safety Instructions -- SAVE THESE INSTRUCTIONS
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Electromagnetic Compatibility
NOTICE
RISK OF ELECTROMAGNETIC DISTURBANCE This is a product category C2 UPS product. In a residential environment, this product may cause radio inference, in which case the user may be required to take additional measures.
Failure to follow these instructions can result in equipment damage.

Safety Precautions
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH All safety instructions in this document must be read, understood and followed. Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH After the UPS system has been electrically wired, do not start up the system. Start-up must only be performed by Schneider Electric. Failure to follow these instructions will result in death or serious injury.

ENERGY STAR Qualification
Select models are ENERGY STAR® qualified. For more information on your specific model go to www.se. com.

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Overview of User Interface

UPS

Overview of User Interface

Display
Overview of the Home Screen

Main Menu

A. Home button - tap here on any screen to return to the home screen. B. Main menu button - tap here to access the menus. C. Mimic diagram button - tap here to access the mimic diagram. D. Alarm status symbol - tap here to access the active alarms log. You can tap on the output or battery fields on the home screen to go directly to the detailed measurement pages.
Tap the main menu button on the home screen to access the menus.

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UPS
Mimic Diagram

Overview of User Interface
The mimic diagram will adapt to your system configuration the mimic diagrams shown here are just examples.
The green power line (gray in illustration) in the mimic diagram shows the power flow through the UPS system. Active modules (inverter, rectifier, battery, static bypass switch, etc.) are framed in green and inactive modules are framed in black. Modules framed in red are inoperable or in an alarm condition.
In mimic diagrams for parallel systems, tap on the gray UPS to see the mimic diagram on UPS level.
NOTE: The mimic diagram only shows one battery breaker BB even if more battery breakers have been connected and configured for monitoring. If one or more of the monitored battery breakers are in the closed position, the BB on the mimic diagram will show as closed. If all of the monitored battery breakers are in the open position, the BB on the mimic diagram will show as open.
Example of Single UPS System Dual Mains

Example of Simplified 1+1 Parallel System Dual Mains

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Overview of User Interface

UPS

Example of Parallel System Dual Mains

Alarm Status Symbol

The alarm status symbol (gray in illustration) in the top right corner of the display changes depending on the alarm status of the UPS system.

Green: No alarms present in the UPS system.

Blue: Informational alarm(s) present in the UPS system. Tap the alarm status symbol to open the active alarms log.
Yellow: Warning alarm(s) present in the UPS system. Tap the alarm status symbol to open the active alarms log.
Red: Critical alarm(s) present in the UPS system. Tap the alarm status symbol to open the active alarms log.

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UPS
Menu Tree

Overview of User Interface Tap the main menu button on the home screen to access the menus.

· Status Input Output Bypass Battery Temperature Parallel
· Logs · Control1
Operation mode Inverter Charger Guided sequences · Configuration1 UPS Output Battery High efficiency Breakers Contacts and relays Network Modbus General Reminder Save/restore Update status · Maintenance Buzzer Status LEDs Breaker lamp Battery1 Runtime calibration1 Battery replacement1 UPS report1 · About · Logout · Flag button See Set the Display Language, page 33. Some menus contain more submenus than described in this manual. These submenus are grayed out and are only for use by Schneider Electric to avoid unwanted load impacts. Other menu items can also be grayed out if they are not relevant for this particular UPS system.

1. This menu requires administrator login to access. 10

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Overview of User Interface

UPS

Controller Section

NOTE: Remove the front panel to access the controller section.

Front View of the Controller Section

A. Inverter ON/OFF buttons B. USB ports2 C. Universal I/O2 D. Modbus port2 E. USB Micro-B port2 F. Network port2 G. Reset button2 H. Input status LED3 I. Inverter status LED3 J. Output status LED3 K. Bypass status LED3 L. Battery status LED3 M. Display power supply N. Display port O. Service port4 P. For future use Q. For future use R. PBUS 15 S. PBUS 25

2. Built-in network management card. 3. See Status LED Lighting per UPS Operation Mode, page 56. 4. The service port can only be used by a Schneider Electric Field Service Representative with approved Schneider Electric tools to
configure the unit, retrieve logs, and upgrade firmware. The service port cannot be used for any other purpose. The service port is only active when the Field Service Representative is within physical proximity to the UPS and manually activates the connection. Do not connect to a network. The connection is not intended for network operation and may cause inoperability of the network. 5. Do not disconnect during operation of the UPS. Do not connect to a network. The connection is not intended for network operation and may cause inoperability of the network.

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UPS
Operation Modes

Operation Modes

The Galaxy UPS has two different levels of operation modes: · UPS mode: The operation mode of the individual UPS. See UPS Modes, page 12.
· System mode: The operation mode of the complete UPS system that supplies the load. See System Modes, page 14.

UPS Modes
Normal Operation

In normal operation, the UPS supports the load with conditioned power.

Battery Operation

If the utility/mains supply fails, the UPS transfers to battery operation and supports the load with conditioned power from the DC source.

Requested Static Bypass Operation
The UPS can be transferred to requested static bypass operation following a command from the display. During requested static bypass operation, the load is supplied from the bypass source. If a fault is detected, the UPS will transfer to normal operation or forced static bypass operation. If there is an interruption to the utility/mains supply during requested static bypass operation, the UPS will transfer to battery operation.

Forced Static Bypass Operation
The UPS is in forced static bypass operation following a command from the UPS or because the user has pressed the inverter OFF button on the UPS. During forced static bypass operation, the load is supplied from the bypass source.
NOTE: The batteries are not available as an alternate power source while the UPS is in forced static bypass operation.

Internal Maintenance Bypass Operation via the Internal Maintenance Breaker IMB
When the internal maintenance breaker IMB is closed, the UPS transfers to internal maintenance bypass operation. The load is supplied with unconditioned power from the bypass source. Service and replacement can be performed on power modules, the static bypass switch module, and on the controller box during internal maintenance bypass operation via the internal maintenance breaker IMB. The internal maintenance breaker IMB can only be used in single systems and in simplified 1+1 parallel systems with no external maintenance bypass breaker.
NOTE: The batteries are not available as an alternate power source while the UPS is in internal maintenance bypass operation.

External Maintenance Bypass Operation via the Maintenance Bypass Breaker MBB
When the maintenance bypass breaker MBB is closed in the external maintenance bypass panel/cabinet or third party switchgear, the UPS transfers to external maintenance bypass operation. The load is supplied with unconditioned power from the bypass source. Service and replacement can be performed on the entire UPS during external maintenance bypass operation via the maintenance bypass breaker MBB.

990-5910D-001

Operation Modes

UPS

NOTE: The batteries are not available as an alternate power source while the UPS is in external maintenance bypass operation.

Static Bypass Standby Operation
Static bypass standby is only applicable to an individual UPS in a parallel system. The UPS enters static bypass standby operation if the UPS is prevented from entering forced static bypass operation and the other UPSs of the parallel system can support the load. In static bypass standby the output of the specific UPS is OFF. The UPS automatically transfers to the preferred operation mode when possible.
NOTE: If the other UPSs cannot support the load, the parallel system transfers to forced static bypass operation. The UPS in static bypass standby operation will then transfer to forced static bypass operation.

Battery Test

The UPS is in battery test mode when the UPS is performing a battery self-test or a runtime calibration.
NOTE: The battery test will be aborted if the utility/mains supply is interrupted or if a critical alarm is present and the UPS will return to normal operation upon return of utility/mains.

ECO Mode

ECO mode allows the UPS to be configured to use requested static bypass, with the load supplied through the bypass, as the preferred operation mode under predefined circumstances. If a fault is detected (bypass voltage out of tolerance, output voltage out of tolerance, etc), the UPS will immediately transfer to normal operation or forced static bypass. The main advantage of ECO mode is a reduction in the consumption of electrical power. In case of interruption to the utility/mains supply, the UPS transfers to battery operation for an uninterrupted supply of the load. The batteries are charged when the UPS is in ECO mode.
NOTE: When changes to ECO mode settings are made on one UPS in a parallel system, the settings are shared to all UPSs in the parallel system.

ECOnversion Mode

ECOnversion allows the UPS to supply the active part of the load through the static bypass. The inverter is kept running in parallel with the bypass source and supplies the reactive part of the load. The input power factor of the UPS is, regardless of the load power factor, maintained close to unity as the reactive part of the load is significantly reduced in the UPS input current. In case of an interruption to the utility/mains supply, the inverter immediately maintains the output voltage so that breaks or drops during the transfer from ECOnversion mode are practically eliminated. The batteries are charged when the UPS is in ECOnversion mode.
NOTE: When changes to ECOnversion mode settings are made on one UPS in a parallel system, the settings are shared to all UPSs in the parallel system.

OFF Mode

The UPS is not supplying the load with power. The batteries are charged and the display is on.

990-5910D-001

UPS
System Modes

Operation Modes
The system mode indicates the output status of the complete UPS system including the surrounding switchgear and indicates which source supplies the load.

Inverter Operation

In inverter operation the load is supplied by the inverters. The UPS mode can be in either normal or battery operation when the system operation mode is inverter operation.

Requested Static Bypass Operation
When the system is in requested static bypass operation, the load is supplied from the bypass source. If a fault is detected, the system will transfer to inverter operation or forced static bypass operation.

Forced Static Bypass Operation
The system is in forced static bypass operation following a command from the UPS system or because the user has pressed the inverter OFF button on the UPSs. During forced static bypass operation, the load is supplied directly by the bypass source with unconditioned power.
NOTE: The batteries are not available as an alternate power source while the system is in forced static bypass operation.

Maintenance Bypass Operation
In maintenance bypass operation, the load is supplied directly by the bypass source with unconditioned power.
NOTE: The batteries are not available as an alternate power source in maintenance bypass operation.

ECO Mode

ECO mode allows the system to be configured to use requested static bypass operation, with the load supplied through the bypass, as the preferred operation mode under predefined circumstances. The main advantage of ECO mode is a reduction in the consumption of electrical power. In case of interruption to the utility/mains supply, the UPS transfers to inverter operation for an uninterrupted supply of the load.
NOTE: When changes to ECO mode settings are made on one UPS in a parallel system, the settings are shared to all UPSs in the parallel system.

ECOnversion Mode

ECOnversion allows the system to supply the active part of the load through the bypass. The inverter is kept running in parallel with the bypass source and supplies the reactive part of the load. The input power factor of the UPS is, regardless of the load power factor, maintained close to unity as the reactive part of the load is significantly reduced in the UPS input current. In case of an interruption to the utility/mains supply, the inverter immediately maintains the output voltage so that breaks or drops during the transfer from ECOnversion mode are practically eliminated.
NOTE: When changes to ECOnversion mode settings are made on one UPS in a parallel system, the settings are shared to all UPSs in the parallel system.

990-5910D-001

Operation Modes
OFF Mode

UPS
The system is not supplying the load with power. The batteries are charged and the display is on.

990-5910D-001

UPS
Configuration

Configuration

Configure the UPS Input
NOTE: This configuration is mandatory for correct UPS operation. 1. Tap Configuration > UPS.
a. Set the Mains configuration to Single mains or Dual mains. b. Select Autostart of the inverter if you want to enable this function.
When Autostart of the inverter has been enabled, the inverter will start up automatically when input voltage returns, after a shutdown due to drained battery.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH Always perform correct Lockout/Tagout before working on the UPS. A UPS with autostart enabled will automatically restart when the mains supply returns. Failure to follow these instructions will result in death or serious injury.
c. Set Transformer present to No transformer present, Input transformer, or Output transformer.

2. Tap OK to save your settings.

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Configuration

UPS

Configure the Output

NOTE: This configuration is mandatory for correct UPS operation. 1. Tap Configuration > Output.
a. Set the AC voltage ph-ph to 200VAC, 208VAC, 220VAC, 380VAC, 400VAC, 415VAC, or 480VAC depending on your configuration. (Not all voltages are available in all regions.)
b. Set the Frequency to 50Hz ±1.0, 50Hz ±3.0, 50Hz ±10.0, 60Hz ±1.0, 60Hz ±3.0, or 60Hz ±10.0 depending on your configuration.
c. Tap OK to save your settings and tap the arrow symbol to go to the next page.

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UPS

Configuration

d. Set the Bypass and output tolerance (%). The bypass and output tolerance range is +3% to +10%, default is +10%.
e. Set the Voltage compensation (%). The output voltage of the UPS can be adjusted up to ±3% to compensate for different cable lengths.
f. Set the Overload threshold (%). The overload range is 0% to 100%, default is 75%.
g. Set the Transformer voltage compensation (%). The transformer voltage compensation range is 0% to 3%, default is 0%. See Output Transformer Voltage Compensation, page 18 for more details and Configure the UPS Input, page 16 for configuring that an output transformer is present.
h. Tap OK to save your settings.

Output Transformer Voltage Compensation
It is possible to compensate for an output transformer and balance the output voltage drop (0-3%). The output transformer voltage compensation works without having the UPS to measure the voltage on the secondary side of the transformer.
1. At 0% load you must measure the voltage on the secondary side of the transformer, and the output voltage of the UPS is then manually adjusted via the Voltage compensation (%) setting to offset compensation if necessary.
2. Then load must be applied on the UPS. You must measure the voltage on the secondary side of the transformer again, and the output voltage of the UPS must be adjusted via the Transformer voltage compensation (%) setting to compensate for the voltage drop in the transformer.
The voltage compensation required at the specific load is used to make an automatic linear output voltage adjustment on the UPS according to the output load percentage.

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Configuration

UPS

Configure the Battery Solution

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION, OR ARC FLASH
Battery settings must only be entered by qualified personnel knowledgeable of batteries, battery configuration, and the required precautions.
Failure to follow these instructions will result in death or serious injury.

1. Tap Configuration > Battery. 2. Select your battery solution type:
a. Select Standard if you have a standard Galaxy VS battery solution and choose the commercial reference for your specific battery configuration from the drop-down list.
b. Select Modular if you have a modular Galaxy VS battery solution. c. Select Custom if you have a custom battery solution.

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UPS

Configuration

3. Tap General settings and set up the following parameters:
NOTE: On each page, tap OK to save your settings and tap the arrow symbol to go to the next page. Only the first three settings are available for modular battery solutions.

Number of battery cabinets connected to the battery breaker/Number of modular battery cabinets Low runtime warning (sec) Charge capacity (%) Minimum threshold (°C) Maximum threshold (°C) Charger autoboost mode
Cyclic charge mode
Test interval every Test day of the week Test start time (hh:mm)

Set the number of battery cabinets connected to each battery breaker/Set the number of modular battery cabinets connected to the UPS.
Set the threshold for remaining runtime in seconds that will activate the low runtime warning.
Set the maximum charge capacity in percentage of the UPS nominal power rating.
Set the minimum acceptable battery temperature in Celsius or Fahrenheit. Temperatures below this threshold will activate an alarm.
Set the maximum acceptable battery temperature in Celsius or Fahrenheit. Temperatures above this threshold will activate an alarm.
Select to enable charger autoboost mode. This function will automatically transfer the charger to boost charger mode after the system has been in battery operation.
Select to enable cyclic charge mode. During a cyclic charge, the system cycles between periods of float charging and resting. This function will continuously maintain the battery charge status without stressing the batteries by conducting a permanent float charging.
Set how often the UPS should run a battery test.
Set on which day of the week the battery test should run.
Set which time of day the battery test should run.

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Configuration

UPS

4. Only for custom battery solution: Tap Specific settings and set up the following parameters: NOTE: On each page, tap OK to save your settings and tap the arrow symbol to go to the next page.

Battery type Battery midpoint connected Disable temperature monitoring Battery capacity per block (Ah) Number of parallel battery strings Number of battery blocks per string Number of battery cells per block DC voltage per battery cell (V)
Charge duration (sec) DC shutdown voltage per battery cell (V) Nominal temperature (°C)/Nominal temperature (° F) Charge current rate Allow boost charge

Select the battery type.
Select if a battery midpoint is connected.
Select to disable battery temperature monitoring.
Set the battery capacity per battery block in ampere hours for the battery bank connected to each battery breaker.
Set the number of battery strings connected in parallel for the battery bank connected to each battery breaker.
Set the number of battery blocks per battery string.
Set the number of battery cells in a battery block.
Set the charging voltage per battery cell for Float charging. Float charging is the basic charging function available on all types of batteries and automatically initiated by the charger.
Set the charging voltage per battery cell for Boost charging. Boost charging makes it possible to conduct a fast charging in order to quickly restore a discharged battery.
Set the charging voltage per battery cell for Equalization charging. Equalization charging is used when equalizing skewed open cell batteries. This is the charging method available using the highest possible charging voltage level. When equalization charging is conducted, water is evaporated from the open cell batteries which must be replaced when charging is completed.
Set the duration in seconds of the charge for Boost charging and Equalization charging.
Set the voltage level per battery cell for when the battery must be shut down.
Set the nominal temperature in Celsius or Fahrenheit.
Set the charge current rate.
Select to allow boost charge of the batteries. Boost charging makes it possible to conduct a fast charging in order to quickly restore a discharged battery.

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UPS Allow battery deep discharge
Enable battery automatic disconnect

Configuration
Select to allow deep discharge of the batteries when the UPS is in battery operation. This function allows to discharge the batteries to an even lower voltage level than the normally recommended value. Note that this may damage the batteries.
Select to enable automatic disconnection of the batteries. When the UPS system is left with output off and no ability to charge the batteries, this function will trip the battery breakers to avoid battery deep discharge after a period of:
· Two weeks.
· 10 minutes with the battery cell voltage below the low battery shutdown level.

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Configuration

UPS

Configure High Efficiency Mode

1. Tap Configuration > High efficiency. 2. Select the High efficiency mode: Disable, ECO mode, or ECOnversion.
NOTE: Contact Schneider Electric to enable ECO mode. 3. Select ECOnversion harmonics compensator, if relevant. 4. Select the High efficiency schedule: Active on schedule, Always active,
or Never active. a. For Active on schedule, tap Schedule and set up and enable the schedule(s) as needed.

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UPS

Configuration

Configure the Breakers

NOTE: This configuration is mandatory for correct UPS operation.
1. Tap Configuration > Breakers.
2. Tap the different breakers in the mimic diagram to configure which breakers are present in the UPS system. Square with a means that the breaker is present, empty square means that the breaker is not present, grayed out square means that the breaker is automatically configured in your UPS system.

NOTE: The UPS can monitor up to two battery breakers in a standard battery solution. The UPS can monitor up to four battery breakers in a modular battery solution this is configured automatically by the UPS. The mimic diagram only shows one battery breaker BB even if more battery breakers have been connected and configured for monitoring. If one or more of the monitored battery breakers are in the closed position, the BB on the mimic diagram will show as closed. If all of the monitored battery breakers are in the open position, the BB on the mimic diagram will show as open.
3. Tap OK to save your settings.

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Configuration

UPS

Configure the Input Contacts

1. Tap Configuration > Contacts and relays and select the input contact that you want to configure.
2. Select a function from the drop-down list for the selected input contact:

None: No action assigned to this input contact.
Ground fault: Input to indicate that a ground fault is present. User-defined 1: General purpose input. User-defined 2: General purpose input. External energy storage monitoring detected a minor fault: Input to indicate that the external energy storage monitoring has detected a minor fault. External energy storage monitoring detected a major fault: Input to indicate that the external energy storage monitoring has detected a major fault.

Genset is supplying the UPS: Input to indicate that the UPS is being supplied by a generator. You must also select the reduction in battery charge current while the UPS is being supplied by a generator. Set Battery charge power during genset supply to 0% (no battery charging), 10%, 25%, 50%, 75%, or 100% (full battery charging). Battery charge power during genset supply is only selectable for this function.
Battery room ventilation is inoperable: Input to indicate that the battery room ventilation is inoperable. When the input is active, the battery charger will turn OFF.
External battery monitoring detected a fault: Input to indicate that the external battery monitoring has detected a fault. When the input is active, the UPS will post an alarm (no other action).
High efficiency mode is disabled: If this input is activated, the UPS is prevented from entering high efficiency mode (ECO mode and ECOnversion mode) or will exit any active high efficiency mode.
External signal turns charger off: If this input is activated, the charger will turn OFF on a signal from external equipment, e.g. on a signal from the external energy storage.
Transformer temperature is too high: Input to indicate that there is a high temperature alarm for the transformer.

3. Tap OK to save your settings.

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UPS
Configure the Output Relays

Configuration

1. Tap Configuration > Contacts and relays and select the output relay that you want to configure.
2. Set the Delay (sec).
3. Select to enable Energized check mode (disabled as default). When Energized check mode is enabled, the output relay is activated, and will deactivate when the events assigned to the output relay occurs (normally activated).
When Energized check mode is disabled, the output relay is deactivated, and will activate when the events assigned to the output relay occurs (normally deactivated).
Energized check mode must be individually enabled for each output relay and makes it possible to detect if the output relay is inoperable:
· If the power supply to the output relays is lost, the events assigned to all the output relays will be indicated as present.
· If a single output relay has become inoperable, the events assigned to the single output relay will be indicated as present.
4. Select the event(s) you want to assign to the output relay. On each page, tap OK to save your settings and tap the arrow symbol to go to the next page.

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Configuration

UPS

NOTE: It is possible to assign several functions to the same output relay.

UPS common alarm: The output is triggered when any alarm is present for the UPS.

UPS in maintenance mode: The output is triggered when the unit output breaker UOB has been opened which transfers the UPS to maintenance mode. The UPS is not supplying the load.

UPS informational alarm: The output is triggered when an information alarm is present for the UPS.

External fault: The output is triggered the UPS detects an external fault.

UPS warning alarm: The output is triggered when a Fan inoperable: The output is triggered when one or

warning alarm is present for the UPS.

more fans are inoperable.

UPS critical alarm: The output is triggered when a critical alarm is present for the UPS.

Battery voltage low: The output is triggered when the battery voltage is below the threshold.

System common alarm: The output is triggered when any alarm is present for the system.

Battery is not working correctly: The output is triggered when the batteries are not working correctly.

System informational alarm: The output is triggered Battery is disconnected: The output is triggered when an information alarm is present for the system. when the batteries have been disconnected or the
battery breaker(s) are open.

System warning alarm: The output is triggered when Inverter overload: The output is triggered when there

a warning alarm is present for the system.

is an overload condition, while the UPS is in inverter

operation.

System critical alarm: The output is triggered when a Output overload: The output is triggered when there

critical alarm is present for the system.

is an overload condition, while the UPS is in inverter

operation or bypass operation.

UPS in normal operation: The output is triggered when the UPS is in normal operation.

Input out of tolerance: The output is triggered when the input is out of tolerance.

UPS in battery operation: The output is triggered when the UPS is in battery operation.

Bypass out of tolerance: The output is triggered when the bypass is out of tolerance.

UPS in static bypass operation: The output is triggered when the UPS is in forced static bypass operation or requested static bypass operation.

EPO active: The output is triggered when the EPO has been activated.

UPS in maintenance bypass operation: The output is triggered when the UPS is in internal maintenance bypass operation or external maintenance bypass operation.

5. Tap OK to save your settings.

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UPS

Configuration

Configure the Network

The network can be configured for the integrated and the optional network management card (NMC).
1. Tap Configuration > Network > IPv4 and select Integrated NMC to configure the integrated network management card or Optional NMC to configure the optional network management card.
a. Set the Address mode to Manual, BOOTP, or DCHP. b. You can also disable the network by selecting Disable integrated NMC
IPv4/Disable optional NMC IPv4. c. Tap OK to save your settings.

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Configuration

UPS
2. Tap Configuration > Network > IPv6 and select Integrated NMC to configure the integrated network management card or Optional NMC to configure the optional network management card. a. Set the DHCPV6 mode to Address and other information, Nonaddress information only, or IPv6 never. b. Select Auto configuration or Manual. c. You can also disable the network by selecting Disable integrated NMC IPv6/Disable optional NMC IPv6. d. Tap OK to save your settings.

Configure the Modbus
The Modbus can be configured for the integrated and the optional network management card (NMC).

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UPS

Configuration

1. Tap Configuration > Modbus and select Integrated NMC to configure the integrated network management card or Optional NMC to configure the optional network management card.
a. Enable or disable Serial Modbus.
b. Set the Parity to None, Even, or Odd.
c. Set the Baud rate to 9600 or 19200.
d. Set the Target unique ID to a number between 1 and 247. NOTE: Every device on the bus must have exactly the same settings except the device address Target unique ID, which must be unique for every device. No two devices on the bus can have the same address.

e. Tap OK to save your settings and tap the arrow symbol to go to the next page.
f. Enable or disable TCP Modbus. g. Select Port 502 or Port [5000 to 32768].

h. Tap OK to save your settings.

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Configuration

UPS

Set the UPS Name

1. Tap Configuration > General > UPS name. 2. Set the UPS name. 3. Tap OK to save your settings.

Set the Date and Time
1. Tap Configuration > General > Date and time. 2. Set the Year, Month, Day, Hour, Minute, and Second. 3. Tap OK to save your settings.

Configure the Display Preferences
1. Tap Configuration > General > Display. a. Set the temperature unit to Celsius or Fahrenheit. b. Tap the - or + to set the display brightness. c. Set the Alarm sound to Enable or Disable. This will enable/mute all alarm sounds. d. Set the Touch screen sound to Enable or Disable. This will enable/ mute all display sounds (excluding alarm sounds).

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UPS

Configuration

Configure the Air Filter Reminder

When the air filter has been replaced, reset the air filter reminder. 1. Tap Configuration > Reminder. a. Select Enable reminder to get reminders about replacing the air filter. b. Select the reminder interval: 1 month, 3 months, 6 months, or 1 year based on the installation room environment. Under Remaining time (weeks) you can see how much service life the air filter in use has left. c. Tap Reset to reset the air filter service life counter.

2. Tap OK to save your settings.
Save the UPS Settings on a USB Device
NOTE: The UPS can only accept settings that were originally saved from the same UPS. Settings saved from other UPSs can not be reused. 1. Tap Configuration > Save/restore. 2. Open the front panel. 3. Insert your USB device in USB port 1 on the UPS. 4. Tap Save to save the present UPS settings on the USB device.
NOTE: Do not remove the USB device until the save process has finished.

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Configuration

UPS

Restore the UPS Settings from a USB Device

NOTE: The UPS can only accept settings that were originally saved from the same UPS. Settings saved from other UPSs cannot be reused. Settings can only be restored when the UPS is in maintenance bypass operation or off mode. NOTE: Do not open the unit input breaker UIB at the end of the shutdown sequence as this will turn off the power to the display.
1. Tap Control > Guided sequences > Shut down UPS system or Control > Guided sequences > Shut down a UPS in a parallel system, and follow the steps which appear on the display.
2. Select Configuration > Save/restore.
3. Open the front panel.
4. Insert your USB device in one of the USB ports on the UPS.
5. Tap Restore to implement saved UPS settings from the USB device. Wait for the controller to reboot automatically. NOTE: Do not remove the USB device until the restore process has finished.
6. Select Control > Guided sequences > Start up UPS system or Control > Guided sequences > Start up a UPS in a parallel system, and follow the steps which appear on the display.

Set the Display Language
1. Tap the flag symbol in the bottom right corner.

2. Tap your language.

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UPS
Change the Password

Configuration

1. Tap Logout. 2. Tap Configuration. 3. Enter your password.
NOTE: The default administrator username and password is admin. 4. Tap Change password and enter the new password.

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Operation Procedures

UPS

Operation Procedures

Start Up the UPS System from Off Mode
NOTE: Use this procedure to start up a UPS from Off mode with no supplied load. If you are starting up the UPS with load supplied via MBB or IMB, please follow the procedure described in Start Up the UPS System from Maintenance Bypass Operation, page 38. 1. Close the unit input breaker UIB. The display turns on. The rebooting sequence lasts approximately 3 minutes. 2. Close the static switch input breaker SSIB (if present). 3. Close the battery breakers (if present). 4. Close the unit output breaker UOB. 5. Close the system isolation breaker SIB (if present). 6. Turn on the inverter by pressing the inverter ON button on the controller box or by following Turn the Inverter ON, page 35.

Transfer the UPS from Normal Operation to Static Bypass Operation
1. Select Control > Operation mode > Transfer to bypass operation. 2. Tap OK on the confirmation screen.

Transfer the UPS from Static Bypass Operation to Normal Operation
1. Select Control > Operation mode > Transfer to normal operation. 2. Tap OK on the confirmation screen.

Turn the Inverter OFF
IMPORTANT: This will turn off the supply to the load. 1. Select Control > Inverter > Inverter off. 2. Tap OK on the confirmation screen.

Turn the Inverter ON
1. Select Control > Inverter > Inverter on. 2. Tap OK on the confirmation screen.

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UPS
Set the Charger Mode
1. Tap Control > Charger. 2. Tap Float, Boost, or Equalization. 3. Tap OK on the confirmation screen.

Operation Procedures

Shut Down the UPS System into Maintenance Bypass Operation
NOTE: Only operate a breaker when the associated breaker indicator lamp is illuminated. 1. Tap Control > Guided sequences > Shut down UPS system or Control > Guided sequences > Shut down a UPS in a parallel system, and follow the steps which appear on the display. 2. Generic shutdown procedure for a UPS system with external maintenance bypass breaker MBB:
NOTE: The following are generic shutdown procedures. Always follow the steps of the Guided sequences which are specific to your system a. Select Control > Operation mode > Transfer to bypass operation if possible. b. Close the maintenance bypass breaker MBB. c. Open the system isolation breaker SIB (if present). d. Open the unit output breaker UOB. e. Select Control > Inverter > Inverter off or press the inverter OFF button (hold for five seconds) on the controller section. f. Open the static switch input breaker SSIB (if present). g. Open the battery breaker(s). h. Open the unit input breaker UIB. i. Repeat step d to h for other UPSs in a parallel system. 3. Generic shutdown procedure for a UPS system using the internal maintenance breaker IMB (no MBB present): NOTE: The following are generic shutdown procedures. Always follow the steps of the Guided sequences which are specific to your system a. Select Control > Operation mode > Transfer to bypass operation if possible. b. Close the internal maintenance breaker IMB. c. Open the battery breaker(s). d. Repeat step c for other UPS in a simplified 1+1 parallel system.

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Operation Procedures

UPS

Shut Down into Maintenance Bypass Operation for Single UPS System with Kirk Key Installed

NOTE: Only operate a breaker when the associated breaker indicator lamp is illuminated. 1. Select Control > Operation mode > Transfer to bypass operation. 2. Hold down the SKRU push-button, turn and remove key A from the SKRU interlock. 3. Insert key A in the interlock for the maintenance bypass breaker MBB and turn the key. 4. Close the maintenance bypass breaker MBB. 5. Open the unit output breaker UOB. 6. Turn and remove key B from the interlock for the unit output breaker UOB. 7. Insert key B in the SKRU interlock and turn the key to the locked position. 8. Select Control > Inverter > Inverter off. 9. Open the static switch input breaker SSIB (if present). 10. Open the battery breaker(s). 11. Open the unit input breaker UIB.

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UPS

Operation Procedures

Start Up the UPS System from Maintenance Bypass Operation

NOTE: Only operate a breaker when the associated breaker indicator lamp is illuminated. 1. If open, close the unit input breaker UIB. The display turns on. The rebooting sequence lasts approximately 3 minutes. 2. Select Control > Guided sequences > Start up UPS system or Control > Guided sequences > Start up a UPS in a parallel system, and follow the steps which appear on the display. 3. Generic start-up procedure for a UPS system with external maintenance bypass breaker MBB:
NOTE: The following are generic shutdown procedures. Always follow the steps of the Guided sequences which are specific to your system a. If open, close the unit input breaker UIB. b. Close the static switch input breaker SSIB (if present). c. Close the battery breaker(s). d. Select Control > Operation mode > Transfer to bypass operation if possible. e. Close the unit output breaker UOB. f. Repeat step a to e for other UPSs in a parallel system. g. Close the system isolation breaker SIB (if present). h. Open the maintenance bypass breaker MBB. i. Select Control > Inverter > Inverter on or press the inverter ON button (hold for five seconds) on the controller section. 4. Generic start-up procedure for a UPS system using the internal maintenance breaker IMB (no MBB present): NOTE: The following are generic shutdown procedures. Always follow the steps of the Guided sequences which are specific to your system a. If open, close the unit input breaker UIB. b. Close the battery breaker(s). c. Repeat step a to b for other UPS in a simplified 1+1 parallel system. d. Open the internal maintenance breaker IMB. e. Select Control > Inverter > Inverter on or press the inverter ON button (hold for five seconds) on the controller section.

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Operation Procedures

UPS

Start Up from Maintenance Bypass Operation for Single UPS System with Kirk Key Installed

NOTE: Only operate a breaker when the associated breaker indicator lamp is illuminated.
1. Close the unit input breaker UIB. The display turns on. The rebooting sequence lasts approximately three minutes.
2. Close the static switch input breaker SSIB (if present).
3. Close the battery breakers.
4. Select Control > Operation mode > Transfer to bypass operation. 5. Hold down the SKRU push-button, turn and remove key B from the SKRU
interlock.
6. Insert key B in the interlock for the unit output breaker UOB and turn the key.
7. Close the unit output breaker UOB.
8. Open the maintenance bypass breaker MBB.
9. Turn and remove key A from the interlock for the maintenance bypass breaker MBB.
10. Insert key A in the SKRU interlock and turn the key to the locked position.
11. Select Control > Inverter > Inverter on.

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UPS

Operation Procedures

Access a Configured Network Management Interface

The network management card web interface is compatible with: Windows® operating systems:
· Microsoft® Internet Explorer® (IE) 10.x or higher, with compatibility view turned on.
· The latest release of Microsoft Edge

All operating systems:
· The latest releases of Mozilla® Firefox® or Google® Chrome®
The below procedure describes how to access the network management interface from a web interface. If enabled, it is also possible to use the following interfaces:
· SSH
· SNMP
· FTP
· SFTP NOTE: Please visit www.schneider-electric.com to view the Security Deployment Guidelines and Security Handbook for the product.
The network management card supports NTP connection for synchronization of time. Ensure that only one network management interface in the entire UPS system (single or parallel) is set to synchronize time.
You can use either of the following protocols when you use the web interface:
· The HTTP protocol (disabled by default), which provides authentication by user name and Pin but no encryption.
· The HTTPS protocol (enabled by default), which provides extra security through Secure Socket Layer (SSL); encrypts user names, Pin, and data being transmitted; and authenticates network management cards by means of digital certificates.
See Enable HTTP/HTTPS Protocols, page 40.
By default, SNMP protocols are disabled on the network management card to avoid cybersecurity risks. SNMP protocols must be enabled to use the monitoring functions of the network management card, or to connect to EcoStruxure IT Gateway or StruxureWare Data Center Expert. You can enable and use either of these SNMP protocols:
· SNMPv1, which provides minimal security. If using this protocol, Schneider Electric recommends customizing the access control parameters to enhance security.
· SNMPv3, which provides extra security through both encryption and authentication. Schneider Electric recommends using this protocol for better security and customizing the access control parameters.
See Enable SNMP Protocols, page 41.

Enable HTTP/HTTPS Protocols
1. Access the network management interface by its IP address (or its DNS name, if a DNS name is configured).
2. Enter the user name and password. The default user name and password is apc. You will be prompted to change this password on the first login.
3. To enable or disable the HTTP or HTTPS protocol, go to Configuration > Network > Web > Access, select the protocol, set the parameters, and click on Apply.

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Operation Procedures

UPS

Enable SNMP Protocols
1. Access the network management interface by its IP address (or its DNS name, if a DNS name is configured).
2. Enter the user name and password. The default user name and password is apc. You will be prompted to change this password on the first login.
3. To enable SNMPv1 protocol: a. Go to Configuration > Network > SNMPv1 > Access, select Enable and click on Apply b. Go to Configuration > Network > SNMPv1 > Access Control and set up the parameters.
4. To enable SNMPv3 protocol: a. Go to Configuration > Network > SNMPv3 > Access, select Enable and click on Apply. b. Go to Configuration > Network > SNMPv3 > Access Control and set up the parameters. c. Go to Configuration > Network > SNMPv3 > User Profiles and set up the parameters.

NOTE: The SNMPv1 or SNMPv3 settings must match your settings on the EcoStruxure IT Gateway or StruxureWare Data Center Expert for the network management card 4 to communicate correctly with EcoStruxure IT Gateway or StruxureWare Data Center Expert.

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UPS
View the Logs

Operation Procedures
1. Tap Logs. The log shows the lastest 100 events with the newest events at the top of the list. a. Tap the arrow buttons to go to the next or previous page. b. Tap the double arrow buttons to go the first or last page. c. Tap the recycle bin button to delete all events stored in the log.

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Operation Procedures

UPS

View the System Status Information

Input

1. Tap Status. a. Tap Input, Output, Bypass, Battery, Temperature, or Parallel to see the status.

Voltage ph-ph (phase-to-phase) Current
Frequency Voltage ph-N (phase-to-neutral)6 Total power Power
Peak current Power factor Energy

The present phase-to-phase input voltage.
The present input current from the AC utility power source per phase in amperes (A).
The present input frequency in hertz (Hz).
The present phase-to-neutral input voltage in volts (V).
The present total active power input (for all three phases) in kW.
The present active power (or real power) input for each phase in kilowatts (kW). Active power is the portion of power flow that, averaged over a complete cycle of the AC waveform, results in net transfer of energy in one direction.
The input peak current in amperes (A)
The ratio of the active power to apparent power.
The total energy consumption since the time of installation.

Output Voltage ph-ph (phase-to-phase) Current Frequency Voltage ph-N (phase-to-neutral)6 Load
Neutral current6 Total power
Power
Peak current Power factor
Energy Crest factor

The phase-to-phase output voltage at the inverter in volts (V).
The present output current for each phase in amperes (A).
The present output frequency in hertz (Hz).
The phase-to-neutral output voltage at the inverter in volts (V).
The percentage of the UPS capacity presently used across all phases. The load percentage for the highest phase load is displayed.
The present output neutral current in amperes (A).
The present active total output power (for all three phases) in kilowatts (kW).
The present active power (or real power) output for each phase in kilowatts (kW). Active power is the portion of power flow that, averaged over a complete cycle of the AC waveform, results in net transfer of energy in one direction.
The output peak current in amperes (A).
The present output power factor for each phase. Power factor is the ratio of active power to apparent power.
The total energy supplied since the time of installation.
The present output crest factor for each phase. The output crest factor is the ratio of the peak value of the output current to the RMS (root mean square) value.

6. Only applicable in systems with neutral connection.

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UPS

Operation Procedures

Bypass Voltage ph-ph (phase-to-phase)7 Current Frequency Voltage ph-N (phase-to-neutral) Total power
Power
Peak current Power factor

The present phase-to-phase bypass voltage (V).
The present bypass current for each phase, in amperes (A).
The present bypass frequency in hertz (Hz).
The present phase-to-neutral bypass voltage (V).
The present total active bypass power (for all three phases) in kilowatts (kW).
The present active bypass power for each phase in kilowatts (kW). Active power is the time average of the instantaneous product of voltage and current. The bypass peak current in amperes (A).
The present bypass power factor for each phase. Power factor is the ratio of active power to apparent power.

Battery Measurements
Battery
Configuration Status Mode Charging capacity

The present DC power being drawn from the battery, in kilowatts (kW).
The present battery voltage (VDC).
The present battery current in amperes (A). A positive current indicates that the battery is charging; a negative current indicates that the battery is discharging.
Battery temperature from the connected temperature sensors in Celsius or Fahrenheit.
The amount of time before the batteries reach the low-voltage shutdown level. Also shows charge level of the battery as a percentage of full charge capacity.
The present battery charge (Ah).
Shows battery type. For a modular battery, tap the Details button in this field to see the modular battery details. See View the Modular Battery Status, page 46.
The general condition of the charger.
The operation mode of the charger (Off, Float, Boost, Equalization, Cyclic, Test).
The maximum charge capacity in percentage of the UPS nominal power rating.

Temperature Ambient temperature Battery temperature Temperature
Humidity

Ambient temperature in Celsius or Fahrenheit.
Battery temperature in Celsius or Fahrenheit from the connected battery temperature sensors.
Ambient temperature in Celsius or Fahrenheit from the optional connected temperature sensors (AP9335T and AP9335TH). Naming to be set up via the network management interface.
Humidity in percentage from the optional connected humidity sensors (AP9335TH). Naming to be set up via the network management interface.

7. Only applicable in systems with neutral connection. 44

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Operation Procedures Parallel
Input current Bypass current Total output power
Output current Number of redundant UPSs Redundancy setting

UPS
The present input current from the input source per phase in amperes (A). The present bypass current from the bypass source per phase in amperes (A). The total output power of the parallel UPS system showing the total load percentage and the total output power in kW and kVA for the parallel system. The present output current for each phase in amperes (A). The number of redundant UPSs present. The configured redundancy setting.

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UPS

Operation Procedures

View the Modular Battery Status
1. Select Status > Battery > Details. An overview of the modular battery solution is shown. You can see the battery breaker status for each modular battery cabinet and for the modular batteries inside the UPS (only available for UPS models for internal batteries). If the battery symbol is red, it means that an alarm exists for modular batteries in the modular battery cabinet or in the UPS. The temperature shown on this screen is the highest battery string temperature measured in the modular battery cabinet/UPS.

2. Tap the battery symbol named Internal (in UPS) (only present for UPS models for internal batteries) to see the information for modular batteries in the UPS or tap the battery symbol named ModBC # x to see the information for modular battery cabinet x. You will then be able to see details for each battery string such as number of installed battery modules, alarm presence, temperature for each battery string, and battery module type.

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Tests
Tests

UPS
The UPS system can perform the following tests to ensure correct performance of the system:
· Buzzer · Status LEDs · Breaker lamp · Runtime calibration · Battery Tap the menu button on the home screen and select Maintenance and Buzzer, or Status LEDs, or Breaker lamp to start the test of these functions. See Start a Runtime Calibration Test, page 47 and Start a Battery Test, page 48 for details and requirements for these tests.

Start a Runtime Calibration Test
This feature is used for calibrating the estimated remaining battery runtime value. In this test, the UPS transfers to battery operation and the batteries are discharged to the low DC warning level. Based on the elapsed time and information about the load, the battery capacity can be calculated and the estimated runtime calibrated.
Schneider Electric recommends performing a runtime calibration test at start-up, when batteries are replaced, or when changes are made to the battery solution.
NOTICE
RISK OF EQUIPMENT DAMAGE · During a runtime calibration test, the batteries are reduced to a very low
capacity and are therefore not capable of supporting the load in case of an input power failure. · Batteries will be discharged to the low DC warning level and this will result in a short battery runtime after the calibration until the batteries are fully recharged. · Repeated battery testing or calibration can affect the service life of the battery. Failure to follow these instructions can result in equipment damage.
Prerequisites: · Batteries must be 100% charged. · The load percentage must be at least 10% and must not change more than 20% during test. Example: If the load percentage is 30% at the start of the test, the test will abort if the load percentage drops below 24% or rises above 36% during the test. · The bypass supply must be available. · The operation mode must be normal operation, ECOnversion, or ECO mode. · The system operation mode must be inverter, ECOnversion, or ECO mode.
1. Tap the menu button on the home screen.
2. Select Maintenance > Runtime calibration > Start calibration.
3. Tap OK on the confirmation screen.

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UPS

Tests

Stop a Runtime Calibration Test

1. Tap the menu button on the home screen. 2. Select Maintenance > Runtime calibration > Stop calibration. 3. Tap OK on the confirmation screen.

Start a Battery Test
Prerequisites: · The batteries must be more than 50% charged. · The runtime available must be more than 4 minutes. · The operation mode must be normal operation, ECOnversion, or ECO mode. · The system operation mode must be inverter, ECOnversion, or ECO mode.
This feature performs a number of tests on the batteries, such as fuse-blown check and weak battery detection. The test will discharge the batteries and use about 10% of the total runtime capacity. Example: If you have 10 minutes of runtime, the test will run for 1 minute. The Battery can be scheduled to run automatically in different time intervals (from weekly and up to once a year). See Configure the Battery Solution, page 19.
1. Tap the menu button on the home screen.
2. Select Maintenance > Battery > Start test.
3. Tap OK on the confirmation screen.

Stop a Battery Test
1. Tap the menu button on the home screen. 2. Select Maintenance > Battery > Stop test. 3. Tap OK on the confirmation screen.

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Maintenance

UPS

Maintenance

Connect Temperature/Humidity Sensor (Option)
Temperature/humidity sensor (AP9335T or AP9335TH) can be connected to the network management card.
1. Connect the temperature/humidity sensor to the universal I/O port of the network management card.
2. Set up the temperature/humidity sensor via the network management interface, see Access a Configured Network Management Interface, page 40.
3. To see the temperature/humidity measurements, tap Status > Temperature.

Replace the Air Filter (GVSOPT001 and GVSOPT015)
1. Open the front panel of the UPS. 2. Remove the air filter by pushing it upwards until you can ease it over the two
metal grips in the bottom and pull it out.

3. Hold the new air filter by the sides and insert the air filter by pushing it upwards into the door frame until you can ease it in over the two metal grips.

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UPS

Maintenance

4. Mount the two provided rubber gaskets on each side of the door as close to the edge of the door frame as possible. Replace the rubber gaskets as needed on the next replacement of the air filter.

5. Close the front panel of the UPS. 6. Restart the air filter counter, see Configure the Air Filter Reminder, page 32.

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Maintenance

UPS

Replace the Air Filters (GVSOPT014)

1. Open the front door. 2. Remove the two air filters from the door.

3. Install the two new air filters in the door. 4. Close the front door. 5. Restart the air filter counter, see Configure the Air Filter Reminder, page 32.

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UPS
Replace or Install a Modular Battery String

Maintenance

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Batteries can present a risk of electric shock and high short-circuit current. The following precautions must be observed when working on batteries:
· Servicing of batteries must only be performed or supervised by qualified personnel knowledgeable of batteries and the required precautions. Keep unqualified personnel away from batteries.
· Do not dispose of batteries in a fire as they can explode.
· Do not open, alter, or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
· Remove watches, rings, or other metal objects.
· Use tools with insulated handles.
· Wear protective glasses, gloves and boots.
· Do not lay tools or metal parts on top of batteries.
· Set the battery breaker BB to the open (OFF) position before starting this procedure.
Failure to follow these instructions will result in death or serious injury.
WARNING
RISK OF EQUIPMENT DAMAGE · When replacing or installing battery modules, always use with the same
battery module type (same commercial reference) in the entire UPS system.
· Always replace or install an entire battery string (four battery modules).
· Wait until the system is ready to be powered up before installing battery modules in the system. The time duration from battery module installation until the UPS system is powered up must not exceed 72 hours or 3 days.
· If the UPS system remains de-energized for a long period, we recommend that you energize the UPS system for a period of 24 hours at least once every month. This charges the installed battery modules, thus avoiding irreversible damage from deep discharging.
· Store the battery modules at an ambient temperature of -15 to 40 °C (5 to 104 °F).
· Store the battery modules in their original protective packaging.
· Battery modules stored at -15 to 25 °C (5 to 77 °F) must be recharged every six months to avoid damages from deep discharging. Battery modules stored at over 25 °C (77 °F) must be recharged at shorter intervals.
Failure to follow these instructions can result in death, serious injury, or equipment damage.
NOTICE
RISK OF LOAD DROP
Battery backup is not available from a cabinet when the battery breaker BB on the cabinet is in the open (OFF) position.
Failure to follow these instructions can result in equipment damage.

1. Set the battery breaker BB to the open (OFF) position on the UPS and/or the modular battery cabinet where battery modules must be replaced or installed.
2. Remove the battery cover from the UPS and/or the modular battery cabinet.

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Maintenance

UPS
3. Remove a battery module: a. Disconnect the battery terminals from the front of the battery module.

b. Remove the screw from the battery module handle and turn the handle upwards.
c. Pull the battery module carefully out of the slot. Always remove the complete battery string (four battery modules).
4. Install a battery module: a. Push the battery module into the slot. Fill the shelves from the bottom and upwards. Always install a complete battery string (four battery modules). b. Turn down the handle on the battery module and fasten the handle to the shelf with the provided screw. c. Connect the battery terminals to the front of the battery module.
5. See View the Modular Battery Status, page 46 to verify correct installation of the battery modules.
6. Reinstall the battery cover on the UPS and/or the modular battery cabinet. 7. Set the battery breaker BB to the closed (ON) position on the UPS and/or the
modular battery cabinet. 8. Only for complete replacement of all battery modules in the UPS
system: Select Maintenance > Battery replacement to reset all battery data (includes battery runtime aging factor, service life counters, and battery statistics).

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UPS

Maintenance

Determine if you need a Replacement Part

To determine if you need a replacement part, contact Schneider Electric and follow the procedure below so that the representative can assist you promptly:
1. In the event of an alarm condition, scroll through the alarm lists, record the information, and provide it to the representative.
2. Write down the serial number of the unit so that you will have it easily accessible when you contact Schneider Electric.
3. If possible, call Schneider Electric from a telephone that is within reach of the display so that you can gather and report additional information to the representative.
4. Be prepared to provide a detailed description of the problem. A representative will help you solve the problem over the telephone, if possible, or will assign a return material authorization (RMA) number to you. If a module is returned to Schneider Electric, this RMA number must be clearly printed on the outside of the package.
5. If the unit is within the warranty period and has been started up by Schneider Electric, repairs or replacements will be performed free of charge. If it is not within the warranty period, there will be a charge.
6. If the unit is covered by a Schneider Electric service contract, have the contract available to provide information to the representative.

Find the Serial Numbers
1. Tap the menu button on the home screen. 2. Tap About. 3. Note down the serial number of the UPS cabinet and have it ready for
customer support. NOTE: If the display is not available, remove the front panel to find the UPS serial number on the name plate label under SERIAL:.
Example of Name Plate Label for UPS

4. Tap the arrow to go to the next pages and note down the serial numbers of the display and the network management card(s) and have them ready for customer support.

990-5910D-001

Maintenance

UPS

Return Parts to Schneider Electric

To return an inoperable part to Schneider Electric, contact Schneider Electric customer support to obtain an RMA number.
Pack the part in the original shipping materials, and return it by insured, prepaid carrier. The customer support representative will provide the destination address. If you no longer have the original shipping materials, ask the representative about obtaining a new set.
· Pack the part properly to avoid damage in transit. Never use styrofoam beads or other loose packaging materials when shipping a part. The part may settle in transit and become damaged.
· Enclose a letter in the package with your name, RMA number, address, a copy of the sales receipt, description of the problem, a phone number, and a confirmation for payment (if necessary).
NOTE: Damages sustained in transit are not covered under warranty.

990-5910D-001

UPS
Troubleshooting

Troubleshooting

Status LED Lighting per UPS Operation Mode
If the display becomes inoperable, you can see the UPS operation mode via the status LEDs behind the front panel.
· Green LED means function active. · Off LED means function inactive. · Red LED means function inoperable or in alarm condition.
Normal operation

Battery operation (in dual mains system with bypass available)
Battery operation (in single mains system or in dual mains system with bypass unavailable)
Requested static bypass operation Forced static bypass operation ECO mode
ECOnversion mode

Off mode

Static bypass standby operation

990-5910D-001

Troubleshooting

UPS

Status LEDs on the Modular Battery Cabinet

Remove the front door/front panel from the modular battery cabinet to see the status LEDs for the battery strings.
· Green LED means that this battery string is OK.
· Off LED means that the modular battery cabinet is powered off or that no battery modules are installed for this battery string.
· Red LED means that this battery string is incomplete (not all four required battery modules are connected).
· Flashing red LED means that an alarm is present for this battery string. See View the Modular Battery Status, page 46 and View the Logs, page 42 for more alarm information. See Replace or Install a Modular Battery String, page 52 on how to replace a battery string.

990-5910D-001

UPS
Alarm Messages

Display text

Severity

Activation code is not valid for UPS Activation code missing

Critical Critical

Air filter technical check recommended

Informational

Ambient temperature high Ambient temperature out of tolerance Available UPS power lower than configured UPS power rating Batteries are discharging

Warning Warning Warning
Warning

Battery breaker BB1 open Battery breaker BB2 open Battery capacity is below minimum acceptable level

Warning Warning Warning

Battery condition is poor Warning

Battery condition is weak Warning

Battery configuration is incorrect

Warning

Battery float charge current exceeds expected value

Warning

Battery is below minimum Warning acceptable runtime

Battery is not working correctly Battery module temperature out of tolerance Battery module temperature sensor not working correctly Battery module type unknown Battery room ventilation inoperable

Critical Warning Warning Warning Warning

Battery voltage does not match battery configuration BMC communication lost connected

Critical Warning

Troubleshooting

Description

Corrective action

The activation code is not valid for the UPS.
The activation code is missing.

Enter a valid activation code. Enter the activation code.

The air filters need to be checked as preventive maintenance is recommended.
Ambient temperature is high.

The air filters may need to be replaced.

Ambient temperature is out of tolerance.
The available power from inverter is lower than the configured UPS power rating.

The load is drawing more power than the UPS can draw from the input, causing the UPS to draw power from the batteries.

Battery breaker BB1 is open.

Battery breaker BB2 is open.

The battery capacity is below the minimum acceptable value according to UPS power rating. Risk of battery damage.

Change battery configuration and/or add larger capacity battery.

Battery capacity is lower than 50%.
Battery capacity is between 50% to 75%.
The configuration of the settings for number of batteries in series, number of cells in battery and nominal cell voltage does not match the battery voltage range of the UPS.
The battery float charge current exceeds the expected value and has been limited to avoid thermal runaway.

Batteries should be replaced.
Check and correct battery settings.
Check battery.

The battery runtime is below configured minimum acceptable value.
A battery is not working correctly.

Contact Schneider Electric.

Battery module temperature is out of tolerance.

Contact Schneider Electric.

Battery module temperature sensor is not working correctly.

Contact Schneider Electric.

Battery module type is unknown. Contact Schneider Electric.
Input contact indicates that the battery room ventilation is not working correctly.
Battery voltage does not match Check and correct battery the battery configuration settings. settings.

Communication link between
battery monitor controller (BMC) and system level controller (SLC) is lost. Battery monitor controller (BMC) is connected.

Contact Schneider Electric.

990-5910D-001

Troubleshooting

Display text BMC communication lost disconnected

Severity Warning

BMC communication not authenticated

Warning

Bonding between neutral and ground missing Breaker IMB closed

Warning Warning

Breaker MBB closed

Warning

Breaker RIMB closed

Warning

Breaker SIB open Breaker SSIB open

Warning Warning

Breaker UIB open

Warning

Breaker UOB open

Warning

Bypass frequency out of tolerance Bypass phase missing
Bypass phase sequence incorrect Bypass voltage out of tolerance

Warning Warning Warning Warning

Charge power is reduced Informational

Charger shutdown due to high battery temperature

Warning

Configured UPS power rating exceeds frame power rating Confirm redundancy lost and/or transfer to forced static bypass

Critical Warning

Controller box disabled Display communication lost - connected

Warning Warning

990-5910D-001

UPS

Description

Corrective action

Communication link between
battery monitor controller (BMC) and system level controller (SLC) is lost. Battery monitor controller (BMC) is disconnected.

Contact Schneider Electric.

Communication link between battery monitor controller (BMC) and system level controller (SLC) is not authenticated.
Bonding between neutral and ground is missing.

Contact Schneider Electric.

Internal maintenance breaker IMB is closed, supplying the load with unprotected power from bypass.

Maintenance bypass breaker MBB is closed, supplying the load with unprotected power from bypass.

Remote internal maintenance bypass breaker RIMB is closed, supplying the load with unprotected power from bypass.

System isolation breaker SIB is open, and system cannot supply the load.

Static switch input breaker SSIB is open, preventing static bypass operation.

Unit input breaker UIB is open, and the UPS is prevented from running in normal operation.

Unit output breaker UOB is open, and the UPS is prevented from supplying the load.

Bypass frequency is out of tolerance.

Check bypass frequency and bypass frequency setting.

Bypass is missing a phase.

Check bypass. Contact Schneider Electric.

The phase rotation on bypass is Check bypass. Contact

incorrect.

Schneider Electric.

Bypass voltage is out of tolerance and UPS is prevented from going into requested bypass mode.

The battery charge power has been reduced.
The charger has been shut down due to a high battery temperature.

The input for this functionality was activated, or the input current has reached the maximum limit.
Check the battery temperature.

The configured UPS power rating Contact Schneider Electric. is higher than the power rating of the frame.

Inverter OFF button has been
pushed and user must confirm that the redundancy will be lost and/or system will transfer to forced static bypass.

Confirm or abort using the display.

Controller box has been disabled by user.

Communication link between display and system level

Contact Schneider Electric.

UPS Display text

Severity

Display communication lost - disconnected

Warning

Display communication not authenticated

Warning

EPO switch activated

Critical

External battery monitoring detected fault External energy storage monitoring: Major alarm

Warning Critical

External energy storage monitoring: Minor alarm

Warning

External signal turns charger off: Activated Firmware versions in parallel UPS units are not identical General parallel system event

Warning Warning Critical

Genset is supplying the UPS Ground fault detected

Informational Warning

High Battery Temperature Level

Warning

High battery temperature shutdown

Critical

High efficiency mode disabled High humidity threshold violation at remote sensor

Informational Warning

High temperature threshold violation at remote sensor IMB closed in parallel system with MBB

Warning Warning

IMB redundant monitoring Warning not working correctly

Incomplete battery string detected Incorrect 3-wire configuration detected

Warning Critical

Troubleshooting

Description

Corrective action

controller (SLC) is lost. The display is connected.

Communication link between
display and system level controller (SLC) is lost. The display is disconnected.

Contact Schneider Electric.

Communication link between display and system level controller (SLC) is not authenticated.
An emergency power off (EPO) switch is activated.

Contact Schneider Electric.
Deactivate the emergency power off (EPO) switch.

Input contact indicates external battery monitoring detected fault.

Input contact indicates that the external energy storage
monitoring has detected a major
alarm.

Contact Schneider Electric.

Input contact indicates that the external energy storage monitoring has detected a minor alarm.
Input contact for charger off is activated.

Contact Schneider Electric. Contact Schneider Electric.

The firmware versions in parallel UPS units are not identical.

Firmware update all UPS units in the parallel system to the same version.

The parallel system is not configured correctly or is not
working correctly.

Contact Schneider Electric.

Input contact indicates that a genset is supplying the UPS.

Input contact indicates that a ground wire fault has been detected.
The battery temperature is above the Alarm setting.

Contact Schneider Electric.
Check the battery temperature. A high temperature may decrease the battery lifetime.

The energy storage surveillance has detected a battery
temperature above shutdown limit.

Check the battery temperature.

High efficiency mode is disabled from an input contact.

A high humidity threshold violation exists for integrated environmental monitor sensor.

Check the environment.

A high temperature threshold violation exists for integrated environmental monitor sensor.
Internal maintenance breaker IMB has been closed in parallel system with maintenance bypass breaker MBB.

Check the environment.

The two redundant AUX switches of the internal maintenance breaker IMB do not report the same status.
Incomplete battery string detected.

Check AUX switch wiring of the internal maintenance breaker IMB.
Add missing battery module(s).

The UPS is not allowed to

Contact Schneider Electric.

operate as a 3-wire system at the

configured UPS system voltage.

990-5910D-001

Troubleshooting

Display text Incorrect battery monitor controller (BMC) configuration detected

Severity Warning

Incorrect system voltage configuration detected

Critical

Incorrect UPS base model number detected

Critical

Incorrect UPS model number detected
Input frequency out of tolerance Input phase missing
Input phase sequence incorrect Input voltage out of tolerance Internal power module redundancy lost

Critical
Warning Warning Warning Warning Warning

Inverter is off due to a request by the user Inverter output is not in phase with bypass input Load on UPS is above warning level Lost communication to remote sensor

Warning Warning Warning Critical

Low Battery Temperature Level Low humidity threshold violation at remote sensor

Warning Warning

Low temperature threshold Warning violation at remote sensor

Maximum humidity threshold violation at remote sensor Maximum temperature threshold violation at remote sensor

Critical Critical

MBB redundant monitoring Warning not working correctly

Minimum humidity threshold violation at remote sensor Minimum temperature threshold violation at remote sensor

Critical Critical

990-5910D-001

UPS

Description

Corrective action

Incorrect battery monitor controller (BMC) configuration detected.

Check that the battery monitor controller (BMC) address IDs have been assigned correctly, and that the configured number of modular battery cabinets corresponds to what is installed.

The configured UPS system voltage is not within the allowed range.

Contact Schneider Electric.

The UPS base model number does not match the installed frame type, power module type, and/or static bypass switch module (SBS) type.

Contact Schneider Electric.

The UPS model number does not Contact Schneider Electric. match the UPS base model number.

Input frequency is out of tolerance.

Check input frequency and input frequency setting.

Input is missing a phase.
The phase rotation on input is incorrect. Input voltage is out of tolerance.

Check input. Contact Schneider Electric.
Check input. Contact Schneider Electric.

The configured internal power module redundancy is lost because there are not enough power modules available.

Add more power modules.

The inverter is off due to a request by the user.

The UPS inverter output is not in phase with the bypass input.

Load on UPS has exceeded the warning level.

Reduce load on system.

Lost the local network management interface-tointegrated environmental monitor communication.
The battery temperature is below the alarm setting.

Check the environment.

A low humidity threshold violation exists for integrated environmental monitor sensor.
A low temperature threshold violation exists for integrated environmental monitor sensor.
A maximum humidity threshold violation exists for integrated environmental monitor sensor.
A maximum temperature threshold violation exists for integrated environmental monitor sensor.
The two redundant AUX switches of the maintenance bypass breaker MBB do not report the same status.
A minimum humidity threshold violation exists for integrated environmental monitor sensor.
A minimum temperature threshold violation exists for integrated environmental monitor sensor.

Check the environment.
Check the environment.
Check the environment.
Check the environment.
Check AUX switch wiring of the maintenance bypass breaker MBB. Check the environment.
Check the environment.

UPS

Display text Mixed battery brands on string level detected Mixed battery module commercial references on system level detected Mixed battery solution detected

Severity Warning Warning
Warning

Modular battery breaker open Modular battery cabinet commercial reference unknown Modular battery cabinet fuse blown Modular battery DC relay open Modular battery string temperature out of tolerance Modular battery temperature out of tolerance Multiple NTP server connections enabled Neutral displacement detected NMC communication lost connected

Warning Warning
Warning Warning Warning
Warning
Warning Warning Warning

NMC communication lost - Warning disconnected

NMC communication not authenticated

Warning

NMC firmware incompatible No power module(s) present No SBS present Not enough UPS units ready to turn on inverter

Warning
Warning Warning Warning

Output frequency out of tolerance Output voltage out of tolerance Overload on UPS due to high ambient temperature

Warning Warning Warning

Troubleshooting

Description

Corrective action

The battery modules in the string Ensure battery modules in a

are not of the same brand.

string are of the same brand.

Mixed battery module commercial references on system level detected.

Ensure all battery modules installed have the same commercial reference.

The UPS is configured for a classic battery solution but one or more battery modules are detected present.

Ensure no battery modules are installed.

Modular battery breaker is open.

Modular battery cabinet commercial reference is unknown.
Modular battery cabinet fuse blown.
Modular battery DC relay open.

Contact Schneider Electric. Contact Schneider Electric.

Modular battery string temperature is out of tolerance.

Modular battery temperature is out of tolerance.

Multiple NTP server connections are enabled.
Neutral displacement detected.

Disable NTP service.

Communication link between network management card (NMC) and system level controller (SLC) is lost. The network management card (NMC) is connected.
Communication link between network management card (NMC) and system level controller (SLC) is lost. The network management card (NMC) is disconnected.
Communication link between network management card (NMC) and system level controller (SLC) is not authenticated.
Firmware version of the network management card (NMC) is incompatible.
No power module(s) present.

Contact Schneider Electric. Contact Schneider Electric. Contact Schneider Electric. Contact Schneider Electric.

No static bypass switch module (SBS) present.
One or more parallel UPS units have been requested to turn on inverter, but not enough UPS units are ready for system to enter inverter on operation.
Output frequency is out of tolerance.
The output voltage is out of tolerance.
The load exceeds the rated UPS capacity when running in high ambient temperature.

Turn on inverter of more UPS units and/or check the setting "Minimum number of parallel UPS required to supply load".
Check output frequency and output frequency setting.
Reduce load on system or ambient temperature.

990-5910D-001

Troubleshooting

Display text Overload or short circuit on UPS
Parallel communication lost on PBUS cable 1 Parallel communication lost on PBUS cable 2 Parallel mixed operation mode

Severity Warning
Warning Warning Warning

Parallel redundancy lost

Warning

Parallel unit not present

Warning

PMC communication lost - Warning connected

PMC communication lost - Warning disconnected

PMC communication not authenticated

Warning

Power module disabled Power module fan inoperable

Warning Warning

Power module inlet temperature high Power module inlet temperature out of tolerance Power module inoperable

Warning Warning Warning

Power module overheated Critical

Power module surveillance detected fault Power module temperature warning

Critical Warning

Product not registered

Informational

RIMB redundant monitoring not working correctly

Warning

SBS module disabled

Warning

SBS power rating lower than configured UPS power rating

Warning

990-5910D-001

UPS

Description
The load exceeds 100% of rated capacity or there is a short circuit on the output.
PBUS cable 1 may be damaged.

Corrective action Reduce load on system or check for output short circuit.
Replace PBUS cable 1.

PBUS cable 2 may be damaged. Replace PBUS cable 2.

One or more parallel UPS units are operating in battery operation, while others are operating in normal operation.
The configured parallel redundancy is lost, either because the output load is too high, or because there are not enough parallel UPS units available.
UPS is unable to communicate with parallel UPS %d. The UPS might have been powered down or PBUS cables may be damaged.
Communication link between power module controller (PMC) and unit controller (UC) is lost. The power module controller (PMC) is connected.
Communication link between power module controller (PMC) and unit controller (UC) is lost. The power module controller (PMC) is disconnected.
Communication link between power module controller (PMC) and unit controller (UC) is not authenticated.
The power module has been disabled.
The power module has one or more inoperable fans. Fan redundancy is lost.
The power module inlet temperature is high.
The power module inlet temperature is out of tolerance.

Reduce load on system or add more parallel UPS units. Contact Schneider Electric. Contact Schneider Electric. Contact Schneider Electric. Contact Schneider Electric.
Contact Schneider Electric.

Power module is inoperable.
Power module temperature exceeds critical level.
Power module surveillance detected a fault.
Power module temperature exceeds warning level.

Replace power module or contact Schneider Electric.
Contact Schneider Electric.

Your UPS is not registered.

Please register your product.

The two redundant AUX switches of the remote internal maintenance breaker RIMB do not report the same status.

Check AUX switch wiring of the remote internal maintenance breaker RIMB.

The static bypass switch module (SBS) has been disabled by user.

The static bypass switch module (SBS) power rating is lower than the configured UPS power rating. UPS power rating has been

UPS Display text

Severity

SBSC communication lost Warning - connected

SBSC communication lost Warning - disconnected

SBSC communication not authenticated

Warning

Settings file not accepted Warning SLC in controller box is not Critical working correctly

Static bypass switch fan inoperable

Warning

Static bypass switch inoperable

Critical

Static bypass switch warning

Warning

Synchronization unavailable - system is freerunning

Warning

System locked in bypass operation

Critical

System operation mode Forced static bypass

Critical

System operation mode Maintenance bypass

Warning

System operation mode Off System operation mode Requested static bypass

Critical Warning

System operation mode Static bypass standby

Critical

Technical check recommended

Informational

Troubleshooting

Description

Corrective action

derated to match static bypass switch module (SBS) power rating.

Communication link between
static bypass switch module controller (SBSC) and unit controller (UC) is lost. The static bypass switch module controller (SBSC) is connected.

Contact Schneider Electric.

Communication link between
static bypass switch module controller (SBSC) and unit controller (UC) is lost. The static bypass switch module controller (SBSC) is disconnected.

Contact Schneider Electric.

Communication link between static bypass switch module controller (SBSC) and unit controller (UC) is not authenticated.

Contact Schneider Electric.

The settings file is not valid or not intended for this UPS.

The system level controller (SLC) Contact Schneider Electric. in the controller box is not working correctly.

The static bypass switch module (SBS) has one or more inoperable fans. Fan redundancy is lost.

Contact Schneider Electric.

Static bypass switch is inoperable. UPS is prevented from going into static bypass operation.

Contact Schneider Electric.

The static bypass switch needs a technical check but is still fully operational.

Contact Schneider Electric.

The UPS is unable to
synchronize to the bypass input, external source or parallel system.

The system is locked in bypass operation.

The system has toggled between inverter operation and bypass operation more than 10 times within 75 seconds. Please press inverter ON button to transfer back to normal operation.

The system is in bypass in response to a critical event or an
inverter off request.

The system load is supplied through the maintenance bypass breaker (MBB).

The system output power is turned off.
The system is in bypass in response to the UPS front-panel or a user-initiated software command, typically for maintenance.

The system is in static bypass standby operation in response to a critical event or an inverter off
request.

The product and its batteries need to be checked as
preventive maintenance is recommended.

Contact Schneider Electric.

990-5910D-001

Troubleshooting

Display text Temperature of input and/ or output transformer is too high UC communication lost connected

Severity Warning
Warning

UC communication lost disconnected

Warning

UC communication not authenticated

Warning

UC in controller box is not Critical working correctly

Unsupported power frame Critical type detected

Unsupported power module type detected

Critical

Unsupported SBS module Critical type detected

UOB redundant monitoring Warning not working correctly

UPS locked in static bypass mode: Activated UPS operation mode Battery

Warning Warning

UPS operation mode Battery test

Informational

UPS operation mode Forced static bypass

Critical

UPS operation mode Inverter standby

Informational

UPS operation mode Maintenance bypass

Warning

UPS operation mode - Off UPS operation mode Requested static bypass

Critical Warning

UPS operation mode Static bypass standby

Warning

UPS output load is too low to allow ECOnversion UPS surveillance detected fault User-defined input 1 activated

Informational Critical Informational

990-5910D-001

UPS

Description
Temperature of input and/or output transformer is too high.

Corrective action
Check temperature of the input and/or output transformer.

Communication link between unit controller (UC) and system level controller (SLC) is lost. The unit controller (UC) is connected.

Contact Schneider Electric.

Communication link between unit
controller (UC) and system level controller (SLC) is lost. The unit controller (UC) is disconnected.

Contact Schneider Electric.

Communication link between unit
controller (UC) and system level controller (SLC) is not authenticated.

Contact Schneider Electric.

The unit controller (UC) in the controller box is not working correctly.

Contact Schneider Electric.

The detected UPS power frame Contact Schneider Electric. type is not supported by the current UPS power configuration.

The detected power module type is not supported by the current
UPS power configuration.

Contact Schneider Electric.

The detected static bypass switch module (SBS) type is not supported by the current UPS
power configuration.

Contact Schneider Electric.

The two redundant AUX switches Check AUX switch wiring of the

of the unit output breaker UOB

unit output breaker UOB .

do not report the same status.

Input contact for UPS locked in static bypass mode is activated.

On battery power in response to an input power problem or due to a transfer out of ECOnversion.

On battery power in response to a test of the performance of the batteries.

The UPS is in forced static bypass.

Check active alarms and event log to get details about why UPS is in forced static bypass.

The UPS is ready to enter battery operation but awaits permission from the system. UPS output is off.

The UPS load is supplied through maintenance bypass breaker (MBB).

The output power is turned off.

The UPS is in bypass in
response to the UPS front-panel or a user-initiated software command, typically for maintenance.

The UPS is ready to enter static
bypass but awaits permission from the system. UPS output is off.

UPS output load is too low to allow ECOnversion.

Increase UPS output load or disable ECOnversion.

UPS surveillance detected a fault.

Contact Schneider Electric.

User-defined input contact 1 is activated.

UPS
Display text User-defined input 2 activated Warranty expiring soon

Severity Informational
Informational

Troubleshooting

Description
User-defined input contact 2 is activated.
The product is reaching the end of warranty.

Corrective action Contact Schneider Electric.

990-5910D-001

Troubleshooting

UPS

Export UPS Report to a USB Device

1. Select Maintenance > UPS report. 2. Open the front panel. 3. Insert your USB device in the USB port on the UPS. 4. Tap Export.
NOTE: Do not remove the USB device until the export process has finished. 5. Send the UPS report to Schneider Electric customer support.

990-5910D-001

Schneider Electric 35 rue Joseph Monier 92500 Rueil Malmaison France + 33 (0) 1 41 29 70 00
*990-5910D-001*
As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication.
© 2018 2020 Schneider Electric. All rights reserved. 990-5910D-001

References

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