Huawei Mate S Quick Start Guide

For More Information

Read the Quick Start Guide included with your device. Go to http://consumer.huawei.com/en/ to download the user guide for your device (including safety information) and read the FAQ, privacy policy, and other information.

Go to Settings > All > About phone > Legal information to read the legal information.

Please visit http://consumer.huawei.com/en/support/hotline/ for the most up-to-date contact information for your country or region.

Your Phone at a Glance

Before you start, let's take a look at your new phone. Press and hold the power button to turn your phone on or off.

? To forcibly restart your phone, press and hold the power button until your phone vibrates.

Key Components:

• Headset jack
• Front flash
• Status indicator
• Dual colour temperature flash
• Fingerprint scanner
• Microphone (top)
• Earpiece
• Front camera
• Light sensor
• Volume button
• Power button
• Microphone (bottom)
• Micro USB port

Getting Started

Follow the instructions to set up your phone. Do not insert or remove a SIM card while your phone is on.

⚠️ Please exercise caution when using the SIM ejector pin to avoid hurting your fingers or damaging your phone. Store your pin in a safe place out of the reach of children to prevent them from swallowing it or injuring themselves by accident.

⚠️ Insert the SIM card into the correct card slot to ensure that it can be recognized by the phone.

SIM Card Installation:

For CRR-L09: Requires one Nano-SIM and one microSD card.

For CRR-UL00: Supports dual Nano-SIM cards or one Nano-SIM and one microSD card.

Locking and Unlocking the Screen

Press the power button to lock the screen. The screen will automatically lock itself if your phone is idle for a specified period.

If the screen is off, press the power button to turn it on. Slide your finger in any direction to unlock the screen.

Swipe up from the bottom of the screen to open the control panel for magazine unlock. You can also quickly launch commonly used applications without unlocking the screen.

Calling and Messaging

Touch ? to make a call using the dialer. You can also touch a phone number in your contacts, a message, email, web page, or other source to place a call.

Touch ✉️ to send a text or multimedia message. You can save photos, audio clips, videos, and other attachments from received multimedia messages.

Camera

Touch ?. Frame the scene you want to capture. Let your camera focus automatically or touch the screen to focus on a specific object. Then touch ⚪ to take a photo.

Swipe left or right to switch between different capture modes. Light painting mode uses long exposure times for dark environments, while time-lapse mode records slow transformations.

Internet Connection

You can access the Internet over Wi-Fi or a mobile data network.

Swipe down from the status bar to open the notification panel.

Touch ? to turn on mobile data.

Touch and hold ? to go to the Wi-Fi settings screen. Turn on Wi-Fi and connect to a Wi-Fi network.

Backing Up Data

Touch ⚙️. Touch ☰ to open the settings menu. Follow onscreen instructions to set backup frequency.

Touch ✔️ and select the data you want to back up (contacts, messages, photos). Follow onscreen instructions to complete the backup.

Phone Manager

Touch ?️. Scan your phone for potential risks with one touch. Use onscreen instructions for one-touch optimization, or manually clean system storage and manage applications.

Access options to clean system trash, set harassment filter, activate power saving mode, manage application notification permissions, and more.

Screen Off Gestures

Touch ⚙️ and then ?️. Turn on screen off gestures.

When the screen is off, you can turn it on or open an app using a predefined gesture.

One-Hand Layout

Swipe the navigation bar left or right to adjust the screen display area for one-handed use.

When in the dialer, contacts, messages, or email app, swipe down on the screen to access content at the top with one hand.

Voice Commands

Touch ⚙️ > Voice wakeup and enable voice wakeup.

Follow onscreen instructions to set up voice commands for making calls and finding your phone.

Fingerprint Identification

Touch ⚙️ > Fingerprint ID. Follow onscreen instructions to enter your password and record your fingerprint.

Place your finger on the fingerprint scanner on the back of your phone to unlock the screen.

? You can also access encrypted files, answer incoming calls, take pictures, or browse photos by touching or swiping on the fingerprint sensor.

Safety Information

This section contains important information about the operation and safe use of your device.

General Precautions:

• Do not use your device if prohibited or if it causes danger or interference with other electronic devices.
• Follow rules in hospitals and health care facilities; do not use where prohibited.
• Wireless devices may affect hearing aids or pacemakers; consult your service provider.
• Pacemaker users: maintain 15 cm distance from the device; hold on the opposite side of the pacemaker.
• Protect your hearing: do not listen at high volume levels for long periods. Lower volume to a safe level.
• Exposure to high volumes while driving may cause distraction.

Areas with Flammables and Explosives:

• Do not use in environments with flammables or explosives (e.g., gas stations, chemical plants).
• Do not store or transport devices with flammable liquids, gases, or explosives.

Traffic Security:

• Observe local laws and regulations while driving. Do not use your wireless device while driving.
• Concentrate on driving safely.
• Do not hold the device while driving; use hands-free accessories.
• Pull over safely to make or answer calls.
• RF signals may affect vehicle electronic systems; consult the vehicle manufacturer.

Aircraft and Vehicle Safety:

• Do not place the device over or in an air bag deployment area.
• Do not use your device while flying in an aircraft or before boarding; it may disrupt networks or be illegal.

Operating Environment:

• Avoid dusty, damp, or dirty environments and magnetic fields.
• Do not use during thunderstorms.
• Ideal operating temperatures: 0°C to 35°C. Storage: -20°C to 45°C.
• Do not expose to direct sunlight for prolonged periods.
• Protect from fire, electrical shock hazards, rain, and moisture.
• Keep away from heat sources (heaters, stoves, microwaves).
• Do not place sharp metal objects near the earpiece or speaker.

Device Usage:

• Stop using if overheated. Prolonged exposure may cause low-temperature burns.
• Do not use camera flash directly in eyes.
• Do not touch the device's antenna.
• Do not allow children or pets to bite or suck the device or accessories.
• Observe local laws and regulations, and respect privacy and legal rights.

Child's Safety:

• Take all child safety precautions. Playing with the device may be dangerous.
• Keep detachable parts away from children (choking hazard).
• Device and accessories are not intended for children; adult supervision is required.

Accessories:

• Use only accessories approved by the manufacturer. Unapproved accessories may void warranty, violate regulations, and be dangerous.
• Approved AC Adapters/Power Supplies include: HW-050200B01, HW-050200E01, HW-050200U01, HW-050200A01.

Charger Safety:

• Ensure socket-outlets are accessible.
• Unplug chargers when not in use.
• Do not drop or impact the charger.
• Stop using damaged power cables immediately.
• Do not touch the power cord or device with wet hands.
• If exposed to water or moisture, take to an authorized service center.

Battery Safety:

• Do not connect battery poles with conductive materials.
• Keep battery away from excessive heat and direct sunlight.
• Do not attempt to modify, remanufacture, immerse, or expose the battery to liquids.
• Handle battery leaks carefully; flush affected areas with water and consult a doctor.
• Stop using if battery is deformed, changes color, or overheats.
• Do not put batteries in fire; they may explode.
• Dispose of used batteries according to local regulations.
• The device has a built-in, non-removable battery. Contact an authorized service center for replacement.

Cleaning and Maintenance:

• Keep device and accessories dry. Do not use external heat sources for drying.
• Avoid extreme heat or cold.
• Avoid collision, which may lead to malfunctions or fire.
• Before cleaning, stop using the device and disconnect cables.
• Do not use chemical detergents; use a clean, soft, dry cloth.
• Keep magnetic stripe cards away from the device.
• Do not dismantle or remanufacture the device or accessories.
• If the screen is broken, stop using and contact an authorized service center.

Emergency Calls:

Availability depends on network quality, provider policy, and local laws. Never rely solely on your device for critical communications like medical emergencies.

Disposal and Recycling Information

The symbol ♻️ indicates that the device, batteries, and accessories should not be disposed of as household garbage. Take them to a certified collection point for recycling or proper disposal.

For more information, contact your local city office, household waste disposal service, or retail store.

Disposal is subject to WEEE Directive Recast and Battery Directive. This aims to minimize environmental impacts and health risks from hazardous substances.

Reduction of Hazardous Substances:

This device complies with REACH and RoHS regulations. For up-to-date information, visit http://consumer.huawei.com/certification.

Regulatory Conformance

EU Regulatory Conformance:

Body Worn Operation: The device complies with RF specifications when used near your ear or at a distance of 1.5 cm from your body. Ensure accessories are not composed of metal components.

Certification Information (SAR):

This device meets guidelines for radio wave exposure. SAR limits are set by international guidelines. The Specific Absorption Rate (SAR) measures radio frequency energy absorbed by the body.

• Europe SAR Limit: 2.0 W/kg averaged over 10 grams of tissue.
• CRR-L09 SAR: Ear 1.08 W/kg, Body 0.31 W/kg.
• CRR-UL00 SAR: Ear 1.47 W/kg, Body 0.25 W/kg.

Statement:

Huawei Technologies Co., Ltd. declares this device complies with essential requirements of Directive 1999/5/EC. For declaration of conformity, visit http://consumer.huawei.com/certification.

The product includes the CE0197 marking.

This device may be operated in all EU member states, subject to national and local regulations.

Restrictions in the 2.4 GHz band:

Norway: This subsection does not apply within a 20 km radius of Ny-Ålesund.

FCC Regulatory Compliance:

Body Worn Operation: The device complies with RF specifications when used near your ear or at a distance of 1.5 cm from your body. Ensure accessories are not composed of metal components.

Certification Information (SAR):

This device is designed to meet requirements for radio wave exposure established by the Federal Communications Commission (USA).

• USA SAR Limit: 1.6 W/kg averaged over one gram of tissue.
• CRR-L09 FCC SAR: Ear 1.35 W/kg, Body 0.42 W/kg, Wi-Fi hotspot 0.91 W/Kg.

FCC Statement:

This equipment has been tested and found to comply with limits for a Class B digital device (Part 15 of FCC Rules). These limits provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy and may cause harmful interference to radio communications if not installed and used per instructions.

If interference occurs, try the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from the receiver's.
• Consult the dealer or an experienced radio/TV technician.

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received.

Caution: Any changes or modifications not expressly approved by Huawei Technologies Co., Ltd. for compliance could void the user's authority to operate the equipment.

Personal Information and Data Security

The use of some functions or third-party applications may result in personal information loss or unauthorized access. Follow these measures to protect your information:

• Place your device in a safe area to prevent unauthorized use.
• Set your device screen to lock and create a password or unlock pattern.
• Periodically back up personal information from your SIM card, memory card, or device memory. When changing devices, move or delete personal information from your old device.
• If worried about viruses, delete messages or emails from strangers without opening them.
• When browsing the internet, avoid websites that might pose a security risk.
• For services like Wi-Fi tether or Bluetooth, set passwords and turn them off when not in use.
• Install or upgrade device security software and regularly scan for viruses.
• Obtain third-party applications from legitimate sources and scan them for viruses.
• Install security software or patches released by Huawei or third-party providers.
• Be aware that some applications require and transmit location information, which may be shared with third parties.
• Your device may provide diagnostic information to third-party application providers to improve their products and services.
• For concerns about personal information security, contact mobile@huawei.com.

Legal Notice

Copyright © Huawei Technologies Co., Ltd. 2015. All rights reserved.

No part of this manual may be reproduced or transmitted without prior written consent from Huawei Technologies Co., Ltd.

The product may include copyrighted software of Huawei and licensors. Customers may not reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the software without authorization.

Trademarks and Permissions:

HUAWEI, HUAWEI, and ? are trademarks or registered trademarks of Huawei Technologies Co., Ltd. Android™ is a trademark of Google Inc. LTE is a trade mark of ETSI. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Other trademarks are the property of their respective owners.

Notice:

Some features may rely on software, capacities, and settings of local network and may not be activated or may be limited by local network operators or service providers. Descriptions may not exactly match the product purchased. Huawei reserves the right to change or modify information without prior notice.

Third-Party Software Statement:

Huawei does not own the intellectual property of third-party software and applications delivered with the product and provides no warranty for them. Huawei does not provide support for or liability for the functions or performance of third-party software and applications. Services may be interrupted or terminated at any time. Huawei is not responsible for the legality, quality, or any other aspects of software installed on this product or uploaded/downloaded third-party works.

Disclaimer:

All contents are provided "AS IS". No warranties are made regarding accuracy, reliability, or contents. Huawei shall not be liable for any special, incidental, indirect, or consequential damages, or loss of profits, business, revenue, data, goodwill savings, or anticipated savings. Huawei's maximum liability is limited to the amount paid by customers for the product.

Import and Export Regulations:

Customers must comply with all applicable export or import laws and regulations and obtain necessary permits and licenses.

Privacy Policy:

To understand how personal information is protected, please see the privacy policy at http://consumer.huawei.com/privacy-policy.

Additional Information

Note: Remember the Google account your phone last logged in to. During an untrusted factory settings restoration or microSD card-based update, Google's anti-theft mechanism requires Google account authentication.

For recent updated hotline and email addresses in your country or region, please visit http://consumer.huawei.com/en/support/hotline.

Model Information:

Model: HUAWEI CRR-L09, HUAWEI CRR-UL00

Model Code: 31010VDS_02

Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

The N-Mark is a trademark or registered trademark of NFC Forum, Inc.

This product is printed with soy ink.