Introduction
This document provides basic operating instructions for TAIT TWX500 series devices. For more information, visit: https://www.taitradio.com/products/taitaxiom/wearables
Important Safety Information
[Caution]: For safe operation, storage, and maintenance information, read all included safety documentation. Use only Tait approved accessories and software.
Do not operate this device while charging.
Do not use this device while operating a moving vehicle.
Programming and maintenance must be carried out by a certified Tait technician. Do not open the device. Contact your Tait representative for more information.
Not suitable for use in an explosive environment.
Product Overview
The Tait TWX500 is a compact, wearable communication device designed for professional use. The front view shows a speaker at the top, followed by a display screen, a function key, and a large Press-To-Talk (PTT) button. Below these are the belt clip attachment point and a textured grip area. Numbered callouts indicate the following components:
| Number | Component |
|---|---|
| 1 | Lanyard hook |
| 2 | Antenna |
| 3 | Home/Power button |
| 4 | Speaker |
| 5 | SIM card slot |
| 6 | USB-C Charging port |
| 7 | Function key |
| 8 | Press To Talk (PTT) button |
| 9 | Microphones |
| 10 | LED indicator |
| 11 | Selector dial |
| 12 | 3.5mm audio jack |
| 13 | Belt clip |
| 14 | Emergency button |
| 15 | OLED display |
What's Included
- 1 x TWX550 Tait Wearable device
- 1 x USB-C charging cable
- 1 x belt clip
- 1 x Safety and Compliance Manual
- 1 x Quick Start Guide
Frequencies and Transmitters
| Region | LTE FDD | WCDMA |
|---|---|---|
| Asia Pacific | 1, 3, 5, 8, 9, 18, 19, 26, 28 | 1, 5, 6, 8, 19 |
| Europe | 1, 3, 7, 8, 20, 28A | 1, 3, 8 |
| North America | 2, 4, 5, 12, 13, 14, 66, 71 | 2, 4, 5 |
| Mode | Maximum Output |
|---|---|
| LTE | 25.3 dBm |
| WiFi (2.4GHz) | 16.8 dBm |
| WiFi (5GHz) | 12.9 dBm |
| Bluetooth® | 4.5 dBm |
| BLE | 4 dBm |
Battery
This product uses a lithium-ion battery. The battery is sealed and inaccessible. It is not user-serviceable.
Getting Started
Attaching the Belt Clip
- Ensure either cover or connector is fitted.
- Push the top of the belt clip onto the bottom of the clip holder.
- Push the battery clip up until it clicks into place.
[Info] The connector can be fitted with the lanyard hook facing up or down as preferred.
Charging the Device
Before using the device, it should be charged.
- Insert the USB-C cable and connect to a USB power supply capable of at least 2A, or dock the device in a Tait charging dock (optional).
Turning On/Off
- On - Push the Home button.
- Off - Hold the Home button down or select Menu > Power > Shutdown.
- Restart - Select Menu > Power > Reboot.
Basic Care
- Do not leave the wearable in extreme temperatures.
- Do not immerse in water. Use a moistened or anti-static cloth to clean.
- Do not use a dry or electrostatically charged cloth.
Viewing Compliance Information
Select Menu > System > Regulatory Information.
Safety and Compliance Information
[Warning]: This radio is designed to comply with applicable regulations. Unauthorized access and repair of this product will void the warranty. Any modifications or changes made to the radio that are not expressly approved by Tait International Ltd could invalidate compliance requirements and void the user's authority to operate the radio.
Servicing must be performed by an authorized service provider. Contact your Tait representative for a list of authorized service providers.
Listening at a Safe Level
[Audio] Listening at high volumes can cause hearing damage. Always reduce the volume to a comfortable listening level.
Interference with Electronic Devices
[Warning] Some electronic devices may be prone to malfunction due to a lack of protection from the RF energy that is present when your radio is transmitting.
Examples of electronic devices that may be affected by RF energy are:
- Aircraft electronic systems
- Vehicular electronic systems such as fuel injection, anti-skid brakes, and cruise control
- Medical devices such as pacemakers and hearing aids
- Medical equipment in hospitals or health care facilities.
Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted.
Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting.
[Warning] If you have a pacemaker:
- Immediately turn off the radio if you suspect it is interfering with the pacemaker.
- Keep the radio at least 6 inches (15cm) from the pacemaker while the radio is on.
- Use the radio on the side opposite to the pacemaker to minimize interference.
- Never carry the radio in a breast pocket.
If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer.
Radio Frequency Exposure Information
[RF] This radio emits radio frequency (RF) energy (radio waves) primarily when calls are made. RF is a form of electromagnetic energy (like sunlight), and maximum levels of exposure to RF are regulated to ensure your safety and the safety of those around you.
To comply with RF exposure regulations, please read the following information before using this radio.
Controlling Exposure to RF Energy
SAR tests are conducted using standard operating positions accepted by the transmitting at its highest certified power level in all tested frequency bands, although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.
Before a new model device is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC. Tests for each device are performed in positions and locations (worn on the body) as required by the FCC. For face-up, 10mm was used for test; this equipment should be installed and operated with minimum distance 10mm.
Non-compliance with the above restrictions may result in violation of RF exposure guidelines.
[Warning] Only use Tait approved accessories. Unapproved accessories could increase the SAR values.
Compliance with RF Energy Exposure Standards
This device is in compliance with SAR according to ANSI/IEEE C95.1-1992, Canada RSS 102, 2013/35/EU and others.
This device was tested in accordance with the measurement methods and procedures specified in IEEE1528, Canada RSS 102, ICNIRP and EN 62479, EN50566, EN50663.
This device is designed to not exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) and complies with:
- a. EN 62479:2010, EN50566:2017, EN50663:2017. The EN 62479:2010 SAR limit for general population devices is 2.0 W/kg averaged over 10 grams of tissue.
- b. Industry Canada license-exempt RSS standard(s), RSS-102.
- c. Federal Communication Commission of the United States.
[Warning] Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter not approved by Tait.
IC Radiation Exposure Statement: The device has been tested and complies with SAR limits; users can obtain Canadian information on RF exposure and compliance.
Radio Frequency Emissions Limits
In the USA: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
In Canada: This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
EMC Regulatory Compliance in Australia and New Zealand: This product meets all ACMA and MBIE regulatory requirements for electromagnetic compatibility (EMC). For more information about EMC compliance, visit the ACMA website at www.acma.gov.au and the MBIE website at www.mbie.co.nz.
Europe and the UK - Intended Purpose of Product: This product is a broadband communication device. It is intended for radiocommunication services, to be used in the UK, in all member states of the European Union (EU), and states within the European Economic Area (EEA).
Contact Information
Corporate Head Office
Tait International Limited
P.O. Box 1645
Christchurch
New Zealand
Imported into the EU by:
Tait Communications GmbH
Stipcakgasse 40
1230 Vienna
Austria
Imported into the UK by:
Tait Europe Limited
Unit A, Buckingham Business Park,
Anderson Road
Swavesey
Cambridge, CB24 4UQ
United Kingdom
For the address and telephone number of regional offices, refer to our website: www.taitradio.com
About This Document
Before using the radio, please read the important safety and compliance information below.
For information about the way your radio operates, see the user's guide or contact your radio provider.
Copyright and Trademarks
All information contained in this document is the property of Tait International Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait International Limited.
The word TAIT, TAITNET and the TAIT logo are trademarks of Tait International Limited.
All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers.
By using a Tait product you are agreeing to be bound by the terms of the Tait Software Licence Agreement. Please read the Tait Software Licence Agreement carefully before using this Tait product. If you do not agree to the terms of the Tait Software Licence Agreement, do not use the Tait Product. The full agreement is available at www.taitradio.com/our-resources/legal#Tait_Software_Licence_Agreement
If you have any enquiries regarding this document, or any comments, suggestions and notifications of errors, please contact your regional Tait office.
Intellectual Property Rights
This product may be protected by one or more patents or designs of Tait International Limited together with their international equivalents, pending patent or design applications, and registered trademarks. For a complete list, please check www.taitradio.com/patent.
The AMBE+2™ voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form.
Environmental Responsibilities
Tait International Limited is an environmentally responsible company which supports waste minimization, material recovery, and restrictions in the use of hazardous materials. The European Union's Waste Electrical and Electronic Equipment (WEEE) Directive and The Waste Electrical and Electronic Equipment Regulations 2013 No. 3113 require that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/our-resources/compliance#WEEE. Please be environmentally responsible and dispose through the original supplier, or contact Tait International Limited.
Tait will comply with environmental requirements in other markets as they are introduced.
