GE Appliances SmartHQ™ Management for Commercial Laundry
One Platform. Total Control.
Streamline Your Laundry Business Operations
Managing multiple commercial laundry machines or properties can be complex. GE Appliances' SmartHQ™ Management solution integrates all aspects of your operation, providing real-time data, streamlined maintenance procedures, and comprehensive control from any location. Whether you need to monitor revenue or process refunds, SmartHQ™ empowers you to optimize your laundry business.
Getting Started with SmartHQ™ Management:
- Connect to WiFi: Ensure your equipment is connected to your on-site WiFi network. This is crucial for enabling remote management and coinless payment functionalities.
- Enable SmartHQ™ Management Account: Prior to your equipment's arrival, activate your account to facilitate payment processing. Visit geappliances.com/commerciallaundry and follow the provided instructions to set up your account.
- Set Up Machines in the Portal: Integrate your machines into the SmartHQ™ Management portal by following the guided setup process within your account.
SmartHQ™ Management is an integrated feature of the product, offered at no additional setup cost.
For Owners & Operators: Manage Smarter, Not Harder
- Pricing Control: Remotely adjust cycle pricing to align with demand and maximize profitability.
- Maintenance Insights: Receive timely alerts for machine servicing needs, minimizing downtime and ensuring continuous revenue flow.
- Refund Management: Efficiently approve or deny refund requests with a few simple clicks, eliminating the need for phone calls or manual processes.
- Revenue Tracking and Reporting: Monitor earnings in real-time as digital payments are processed, removing the delay associated with manual cash collection.
- User Permissions: Grant access to team members by assigning specific roles and responsibilities.
- Multi-Site Management: Oversee pricing, performance monitoring, and usage tracking across all your locations from a unified dashboard.
For Distributors and Servicers: Service with Precision
SmartHQ™ Service equips distributors with the necessary tools to diagnose and repair equipment with enhanced speed and efficiency.
- Faster First-Time Fix Rate: Arrive at service calls prepared with the correct parts and knowledge, reducing the need for repeat visits.
- Remote Control Testing: Remotely activate and test machine components such as motors, water valves, and sensors, saving valuable time and reducing on-site trips.
- Real-Time Diagnostics: Quickly identify issues in washers and dryers using plug-and-play Bluetooth modules. Access fault codes and appliance history instantly to expedite repairs.
- On-Demand Access to Service Data: Obtain immediate access to service manuals, wiring diagrams, and repair guides through a centralized app or web portal.
The SmartHQ™ Bluetooth Module provides seamless connectivity with your laundry machines.
GE Appliances Partner Promise
PEOPLE
- Local Sales Support
- Dedicated Service Line
- Marketing Support to Drive Growth
PRODUCT
- 5-Year Parts Limited Warranty
- Technical Training Support
- SmartHQ™ Business Tools
PARTS
- 24-Hour Shipping
- Guaranteed Reliable Availability
- Reduce Your On-Site Inventory
For more information, visit GEAppliances.com/CommercialLaundry.
