True Fitness PLS0500 Abdominal Crunch

Important Information

All products shown are prototypes. Actual product delivered may vary. Product specifications, features, and software are subject to change without notice.

For the most up-to-date version of this manual, please visit: truefitness.com/services-support/user-manuals/

Contacting Our Support Team

For pre or post-installation questions, contact TRUE Monday - Friday, 8:30 AM - 5:00 PM (CST):

• Commercial Direct Customers and Corporate Accounts: 800.868.8783
• Retail Customers and Distributors: 800.883.8783

Email:

• Commercial Direct Customers and Corporate Accounts: service.direct@truefitness.com
• Retail Customers and Distributors: service@truefitness.com
• Service International: int.service@truefitness.com

When contacting TRUE, please have the following information ready:

• Serial Number of Unit
• Contact Information (Full Name, Email, Phone Number)
• Address of Facility or Residence
• Detailed Description of Symptom (with pictures or video if applicable)

Note: Authorized service providers, dealers, and distributors may also use TRUE's online resource: portal.truefitness.com.

Contacting Our Sales Team

For product inquiries, contact TRUE:

• Phone: 800.426.6570
• Email: sales@truefitness.com
• Hours: Monday - Friday, 8:30 AM - 5:00 PM (CST)

Reporting Freight Claims or Parts Damage

If materials are damaged during shipment, follow these guidelines:

Severe Damage

Obvious damage to external packaging and internal product. Refuse the shipment and contact TRUE product support (800.883.8783) or sales support (800.426.6570) to notify them of the refusal. A replacement shipment will be sent.

Slight Damage

Minimal damage to external packaging with unknown internal damage. Sign the bill of lading as damaged. If damage is confirmed after opening, gather serial number, model number, description of damage, and photos. Contact TRUE product support (service@truefitness.com | 800.883.8783) or sales support (sales@truefitness.com | 800.426.6570).

Concealed Damage

No damage to external packaging but internal damage discovered after opening. Notify the carrier immediately. Gather serial number, model number, description of damage, and photos. Contact TRUE product support (service@truefitness.com | 800.883.8783) or sales support (sales@truefitness.com | 800.426.6570).

Safety Instructions

Facility and User Safety Precautions

• Review and understand all warning labels on the machine and facility safety sign.
• Ensure users are trained on proper operation. Facilities are responsible for instructing users on proper usage and potential hazards. Maximum user weight: 400 lbs / 182 kg.
• Use machines only for their intended exercise. Do not invent exercises.
• Do not modify the machine.
• Do not attach straps, resistance bands, or other means to the framework for stretching or bodyweight exercises, as this can cause instability and lead to crushing injuries.
• Keep children away from equipment. Adults should supervise teenagers.
• Users should receive a thorough medical exam before starting an exercise program.
• If the machine is damaged or inoperable, place an "OUT OF ORDER, DO NOT USE" sign on it until repaired. Use only TRUE supplied replacement components.
• Instruct users not to wear loose or dangling clothing or have headphone wires hanging.
• Do not attempt to free jammed assemblies yourself.
• On Plate Loaded and Free Weight Machines:
• Use spotters and seek advice from facility staff on appropriate use.
• Load weight plates evenly to avoid tipping and crushing injuries.
• Inspect safety stops or catches for proper operation before use. Ensure members are instructed on how to operate and adjust safety mechanisms.
• This equipment is designed for standard Olympic size weight plates with a 50mm bore (1.9").
• Maximum plate size: 45 lbs / 20 kg.

Installation Safety Precautions

• Read the installation manual entirely before assembling.
• Ensure adequate space for safe access and operation. Installation must meet ADA requirements.
• Install on a solid level surface (no more than 1/8″ deviation over 10').
• TRUE recommends anchoring all equipment to the floor for stability. Contact a qualified contractor for appropriate fastening systems.
• Use 3/8" diameter hardware (10 mm) for anchoring. Anchors require a minimum pull-out force of 220 lbs / 110 kg per position.
• If there is a gap between the machine foot and the floor, use a shim, not the anchor, to close the gap to prevent frame deformation.
• Use all provided anchoring locations.
• Do not install near pools, hot tubs, or other damp locations to prevent corrosion.
• Ensure all hardware is tight before use.
• Refer to Assembly Instructions for disassembling preassembled materials.

Maintenance Safety Precautions

• Refer to the maintenance schedule table for maintenance timing.
• Daily Checks:
• Verify all adjustments are possible and carried out with ease. Ensure adjustment pins insert fully without binding.
• Verify safety catches and stops are in proper working order.
• Verify exercise is performed smoothly, without noise or binding.
• Weekly Checks:
• Nuts, Bolts, and Fasteners: Check tightness weekly. Retighten loose hardware and use Loctite® Threadlocker 242 if necessary.
• Frames and Lifting Arms: Inspect weekly for integrity and function. Replace components at the first sign of wear using only TRUE supplied components.
• Replace any warning label at the first sign of wear.

General Care and Maintenance

Preventative maintenance is crucial for function and safety. Facilities should establish written guidelines and keep records.

• Nuts, bolts, and fasteners: Check tightness weekly. Retighten and/or use Loctite® Threadlocker 242. Ensure all hardware is tight before use.
• Safety catches: Inspect catches, stop rods, and fasteners. Tighten loose hardware and replace components at the first sign of wear.
• Frames: Sweat, disinfecting sprays, and spills can cause corrosion. Wipe machines daily with a damp cloth and dry completely. This includes painted parts, chrome parts, and upholstered pads.
• Painted and chrome plated parts: Use Simple Green (32:1 dilution) for light dirt. Use Turtle Wax Polishing Compound or car polish for heavier dirt and grease. Do not use solvents like lacquer thinner, acetone, or nail polish remover. For scuffs, use soft scrub cleanser. Ensure parts are dry after cleaning.
• Exercise instruction labels: Clean with soap and water as needed.
• Bronze bushings: Check monthly for wear and replace as needed.
• Linear bearing shafts: Wipe shafts weekly and apply a thin layer of Teflon® (PTFE) grease weekly (TRUE recommends Magnalube®).
• When replacing components, use only TRUE supplied parts.
• Ensure all hardware is tight before use.
• Retain these instructions for future reference. Contact your TRUE dealer or TRUE product support (service@truefitness.com | 800.883.8783) with questions.

Commercial Maintenance Schedule

Compliances

This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.

Dimensions and Weights

• Assembled Dimensions (W x D x H): 75" x 39" x 62" / 190.5 cm x 99.1 cm x 157.5 cm
• Product Weight: 412 lbs / 187 kg
• Maximum User Weight: 400 lbs / 182 kg
• Maximum Load (User Weight + Weight Plates): 1,120 lbs / 508 kg

Post Capacity

Diagram showing active posts and storage posts on the machine, and a weight plate with 45 LB and 20 KG markings.

Label Locations

Diagrams showing label placement on the machine.

Warning and Intended Use Labels

WARNING: Replace all labels that may be worn, damaged, or missing. Contact TRUE product support (service@truefitness.com | 800.883.8783) for replacements.

LBL-WRN-PLS003 (Plate Weight) Label: Displays a warning symbol and text: "DO NOT EXCEED FOUR 45 LB. PLATES PER POST".

SD0301 (Pinch Warning) Label: Displays a "WARNING PINCH POINTS" symbol.

LBL-PRO-PLS500 (Placard) Label: Features the TRUE logo, "PALLADIUM SERIES", and "ABDOMINAL CRUNCH". Includes instructions such as "Before using: Read and understand all warnings and labels", "Set stops or catches to the proper position", "Use only for the intended exercise", "DO NOT attach straps or other devices to the frame", "DO NOT use for stretching, DO NOT modify the machine", "Get a medical exam before beginning an exercise program", "NEVER allow children near this machine. Adults must supervise teenagers.", "Keep body and clothing clear of all moving parts.", "Inspect the machine before use.", "Use spotters.", "Load weight plates evenly.", "DO NOT exceed maximum lifting weight.", "Inspect machine daily for loose, worn or damaged parts.", "Inspect all cables and connections.", and "DO NOT remove this label, Replace if damaged.".

LBL-WRN-PLS001 (General Warning) Label: Contains detailed safety warnings and precautions.

LBL-MTN-PLS001 (Maintenance) Label: Outlines the maintenance schedule, including daily, weekly, and monthly checks for various components like cables, upholstery, frame, chrome, nuts/bolts/fasteners, guide rods, and adjustment pins.

LBL-LOG-010BK (Logo) Label: Features the TRUE logo.

SPL-00-LBLSN (Serial Number) Label: Includes "TRUE FITNESS TECHNOLOGY, INC", address, model number, and serial number.

Assembly Instructions

Note: Supplemental video available at TRUEFitnessServiceVids.

Preassembly Checklist

CAUTION: Use caution when assembling. Requires two or more people. Avoid damage to the product and pads. Do not use a box cutter.

Verify Box Contents

IMPORTANT! Verify all box contents. Contact product support (service@truefitness.com | 800.883.8783) for questions or missing parts.

Tools Needed for Assembly

• Wire Cutters or Scissors (for unboxing)
• #2 Phillips Screwdriver or Electric Screwdriver (optional for unboxing)
• 1/4", 5/16", and 3/8" Allen Wrenches (or ratcheting socket wrench with hex bits)
• Rubber Mallet
• Furniture Moving Dollies (recommended)

Box Contents

• Center Frame Assembly (1)
• Right Side Frame Assembly (1)
• Left Side Frame Assembly (1)
• Handlebar Assembly (1)
• Shin Frame Assembly (1)
• Active Weight Post Assemblies (Long) (2)
• Storage Weight Post Assemblies (Short) (2)
• Seat Back Pad (includes pad and tray) (1)
• Lower Back Pad (includes pad and tray) (1)
• Seat Pad (1)
• Lower Leg Pad (includes pad and tray) (2)
• Pad Kit Hardware Bag (1)
• Manual (1)

Step 1: Assemble Side Frames to Main Frame

Tools Used: 3/8" Allen Wrench

Parts Used:

• PLS-05-MFR150X ASSEMBLY, PLS0500 MAINFRAME (1)
• PLS-05-MFR300X ASSEMBLY, PLS500 SIDE FRAME SUPPORT, LEFT (1)
• PLS-05-MFR350X ASSEMBLY, PLS500 SIDE FRAME SUPPORT, RIGHT (1)
• C 640A SHCS, 1/2"-13 X 1", BLK (8)
• C 750B LOCK WASHER, 1/2"MED.SPLIT, BLACK BED (8)

A. With at least two people, place the mainframe on removed packaging material to align side frame pieces.

B. Remove preassembled socket head cap screws and lock washers from side frame assemblies.

C. With at least two people, align side frame assemblies with the mainframe and finger-tighten the screws and washers.

D. Fully tighten all eight fasteners using a 3/8" allen wrench.

Diagram illustrating Step 1 assembly.

Step 2: Assemble Handlebar to Main Frame

Tools Used: 5/16" Allen Wrench

Parts Used:

• PLS-05-MFR150X ASSEMBLY, PLS0500 MAINFRAME (1)
• PLS-05-HND000X ASSEMBLY, HANDLEBAR (1)
• C 754B WASHER, FLAT, 3/8" X 13/16 OD X .07 THK BLACK (3)
• C 623A SHCS, 3/8"-16, 1" BLK ZP (3)
• C 749B LOCK WASHER, 3/8", BLK ZP (3)

A. Remove and set aside preassembled socket head cap screws, lock washers, and washers from the mainframe assembly.

B. Align the handlebar assembly with the mainframe assembly and finger-tighten the removed screws, washers, and lock washers.

C. Fully tighten all three fasteners using a 5/16" allen wrench.

Diagram illustrating Step 2 assembly.

Step 3: Assemble Shin Frame Assembly to Main Frame

Tools Used: 1/4" Allen Wrench

Parts Used:

• PLS-05-MFR150X ASSEMBLY, PLS0500 MAINFRAME (1)
• PLS-05-SFR110X ASSEMBLY, SHIN SUPPORT FRAME (1)
• C 597A SHCS, 5/16"-18 X 2-1/2", ZP (3)
• C 750B LOCK WASHER, 1/2"MED.SPLIT, BLACK BED (3)
• C 755C WASHER, FLAT, 1/2", BLK ZP (3)

A. Remove and set aside preassembled socket head cap screws, lock washers, and washers from the mainframe assembly.

B. Align the shin frame assembly with the mainframe assembly and finger-tighten the removed screws, washers, and lock washers.

C. Fully tighten all three fasteners using a 1/4" allen wrench. Verify the shin frame assembly is parallel to the seat.

Diagram illustrating Step 3 assembly.

Step 4: Attach Weight Post Assemblies

Tools Used: 5/16" Allen Wrench, Rubber Mallet

Parts Used:

• PLS-00-PST030X ASSEMBLY, PLS WEIGHT HORN (ACTIVE-LONG) (2)
• PLS-00-PST020X ASSEMBLY, WEIGHT HORN (STORAGE-SHORT) (2)
• PLS-00-CAP005 ARM BOLT CAP (4)
• C 749B LOCK WASHER, 3/8", BLK ZP (4)
• C 622A SHCS, 3/8"-16 X 3/4" (4)

A. Remove and set aside socket head cap screws, lock washers, and caps from active and storage weight horn assemblies.

B. Attach active weight post assemblies to mainframe arm assemblies and storage weight post assemblies to mainframe sides.

• Line up flat edges of weight post axles with flat edges of shafts. Lightly tap axles into shafts with a rubber mallet.
• Attach socket head cap screws, lock washers, and caps to secure weight post assemblies to the frame using a 5/16" allen wrench.

Diagram illustrating Step 4 assembly, showing the attachment of weight post assemblies.

Step 5: Attach Pads to Frame

Tools Used: 5/16" Allen Wrench

Parts Used:

• PLS0500 PAD KIT (1)
• PAD KIT HARDWARE:
• C 749B LOCK WASHER, 3/8", BLK ZP (12)
• C 631A SHCS, 3/8"-16 X 3" BLK (2)
• C 754B WASHER, FLAT, 3/8" X 13/16 OD X .07 THK BLACK (6)
• C 624A SHCS, 3/8"-16 X 1-1/4", BLK (6)
• SPL-02-PAR110 SLEEVE, PAD BOLT (4)
• C 629A SHCS, 3/8"-16 X 2-1/2", BLK (4)

Using a 5/16" allen wrench, attach the back pad, lower back pad, seat pad, and lower leg pads to the mainframe.

CAUTION: Avoid damage to the pads. Verify that the back, lower back, and lower leg pad assemblies include both the pads and the plastic trays.

Diagrams illustrating Step 5 assembly for attaching pads.

Step 6: Remove Protective Film from Logo

Diagram showing the removal of protective film from the TRUE logo.

Preventative Maintenance

Preventative maintenance is crucial for function and safety. Facilities must establish written guidelines and keep records.

IMPORTANT! Always purchase replacement parts from TRUE. Use of unapproved parts may cause injury and void the warranty.

Daily Inspection and Maintenance

• Inspect for cleanliness. Wipe and dry upholstery, frame, and chrome.
• Inspect all adjustment pins, weight stack pins, set screws, gas shocks, snap links, and pulleys.
• Inspect all weight stack shields.
• Verify rubber hand grips are intact and secure.
• Verify anti-skid foot grips are intact and secure.

Weekly Inspection and Maintenance

• Verify adjustment pop pins retract easily and engage fully.
• Verify the adjustment pin disengages and engages freely. Ensure the pin inserts fully into the adjustment disc.
• Verify all hardware is tight and frame members are secure. Apply thread locking compound (e.g., Loctite) to loose bolts.
• Inspect frame for integrity and function. Replace components at the first sign of wear using TRUE supplied parts.

Other Scheduled Preventative Maintenance

TRUE recommends scheduled maintenance by a qualified service technician. Contact your dealer or visit www.truefitness.com.

• Monthly: Clean guide rods and lubricate with Teflon grease.
• Every 6 Months: Lubricate pivot bearings and linear bearings with lithium grease.

Cleaning the Equipment

Daily Cleaning

Wipe all machines with a water-dampened cloth and dry completely. This includes painted parts, chrome parts (except guide rods), plastic parts, and upholstered pads. Do not leave parts damp, as this can increase corrosion.

CAUTION: Certain anti-bacterial cleaners and harsh cleaning agents can cause corrosion, dry out, and crack upholstery.

Heavy Duty Cleaning

• Guide Rods: Clean and lubricate with Teflon Spray.
• Chromed Adjustment Tubes: Wipe away dust and dirt before applying Teflon spray lubricant (TRUE recommends Tri-Flow™).
• Linear Bearings: Clean the linear shaft and lubricate with Teflon-based grease.
• Painted Frames: For scuff marks, grease, or dirt, use a mild soap solution or diluted Simple Green (32:1). For stubborn marks, use car polish/cleaner. Do not use solvents. For deeper scuffs, use an automobile finish rubbing compound.
• Upholstery: Use a mild soap solution. For severe stains, use a 5-10% household bleach solution diluted with water. Test in an inconspicuous area first. Do not use chemical cleaners. Lanolin-based hand cleaner can also be used. Wipe with a damp cloth and dry thoroughly.
• Plastic Parts: Use a mild soap solution.
• Labels: Use a mild soap solution.
• Shrouds: Use a mild soap solution.

CAUTION: Do not use acidic cleaners, as they can weaken paint/coatings and void the warranty. Never pour or spray liquids on equipment. Allow to dry completely.

CAUTION: If equipment needs service, ensure it cannot be used inadvertently and inform others.

To order parts or contact a TRUE authorized service representative, visit www.truefitness.com.

Warranty Information

Attention Owner's

Register your product within 45 days of purchase to receive full warranty benefits.

Commercial Warranty

Cardio

Strength

Flexibility

*Frame is the serialized base of the unit and does not include paint or coatings. Frame warranty equals parts warranty unless registered online or form is submitted within 45 days of purchase.

**Labor warranty is available within the United States. A 6-month Limited Labor Warranty applies from the date of purchase shown by receipt, or from the date of manufacture if no receipt is available.

***Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet connections, and safety key.

See Warranty Details for product registration requirements, terms, conditions, and coverage details.

Warranty Details

TRUE Fitness products are warranted against manufacturing defects in workmanship and materials under normal use and service.

Note:

• Standard shipping is included with warranty part replacement.
• Shipping for warranty frame or replacement is included for three years from the original date of purchase.

All Warranty Items are "LIMITED"

• This limited warranty does not cover damage or failure due to improper assembly/installation, accident, misuse, abuse, unauthorized modification, failure to provide maintenance, software upgrades, or compatibility issues.
• TRUE's liability is limited to the actual amount paid for the product. Consequential, incidental, special, or punitive damages are excluded.
• Some states/countries may not allow limitations on incidental or consequential damages.
• TRUE does not authorize any person to assume other obligations or liabilities concerning the sale of this product.
• This limited warranty is the only warranty made by TRUE and is given expressly in lieu of all other warranties.
• The remedies described are the sole and exclusive remedies for any breach of this limited warranty.
• No one is authorized to change, modify, or extend the terms of this limited warranty.
• This limited warranty is in lieu of all other warranties, including implied warranties of merchantability.
• This limited warranty applies only while the product remains with the original purchaser and is not transferable.
• This limited warranty is VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician. If assembled/installed by anyone else, this limited warranty is void unless written authorization from TRUE is obtained.
• The "Warranty Period" begins from the date of original purchase. Labor warranty is six months unless registered online or the provided form is submitted within 45 days of purchase.
• All serial numbers must be intact on the Product for this limited warranty to be valid.
• Installation or download of 3rd party or aftermarket products (parts, software, applications) voids the warranty.
• TRUE will ship replacement parts or components, or at their option, replace or refund the Product.
• Replacement parts are warranted for the remaining portion of the original warranty period.
• Proof of necessary maintenance may be required within 30 days of requested warranty part or service.
• Heart rate accuracy is not warranted, as performance varies based on user factors.

Warranty Registration

Thank you for purchasing a TRUE product! To ensure you receive the full benefits of your warranty, register your product within 45 days of receipt.

How to Register Your Product:

• Online: Visit truefitness.com and register your product warranty.
• QR Code: Scan the QR code below with your smartphone to go directly to the registration page.
• By Mail: Complete the information below and mail to: TRUE Product Support, 865 Hoff Road, St. Louis, MO 63366.

Diagram showing a QR code and a representation of the product's base serial number location.

Warranty Registration Form

PLEASE RETAIN THIS PORTION FOR YOUR RECORDS

Base Serial Number: _________________________

Purchase Date: _________________________ Company (if applicable): _________________________

Customer Name (First and Last): _________________________

Email Address: _________________________ Phone Number: _________________________

Street Address: _________________________ City: _________________________ State: _________

Postal Code: __________ Country: _________________________