Getting Started
This chapter provides information on hardware setup procedures. When connecting devices, handle them carefully and use a grounded wrist strap to avoid static electricity.
Package Contents
| Item | Details |
|---|---|
| Monitor | PRO MP275 E2 PRO MP275W E2 |
| Documentation | Quick Start Guide |
| Accessories | Stand Stand Base Power Cord High Speed HDMI™ Cable |
Important:
- Contact your place of purchase or local distributor if any items are damaged or missing.
- Package contents may vary by country and model.
- The included power cord is exclusively for this monitor and should not be used with other products.
Installing the Monitor Stand
Follow these steps to install the monitor stand:
- Leave the monitor in its protective packaging. Align and gently push the stand bracket towards the monitor groove until it locks in place.
- Align and gently push the base towards the stand until it locks in place.
- Ensure the stand assembly is properly installed before setting the monitor upright.
Important:
- Place the monitor on a soft, protected surface to avoid scratching the display panel.
- Do not use any sharp objects on the panel.
- This product has no protective film to be removed by the user. Any mechanical damage, including removal of the polarizing film, may affect the warranty.
Adjusting the Monitor
This monitor is designed for optimal viewing comfort with its adjustment capabilities.
Important: Avoid touching the display panel when adjusting the monitor.
The monitor supports tilt adjustment from -5° to 20°.
Monitor Overview
The rear panel of the monitor includes the following ports and features:
- 1. Power Button & Navi Key: Controls power and navigates OSD menus.
- 2. Cable Organizer: Helps manage cables.
- 3. Kensington Lock: For security.
- 4. DisplayPort: Supports 1920x1080@120Hz (DisplayPort 1.4a).
- 5. HDMI™ Connector: Supports HDMI™ CEC, 1920x1080@120Hz (HDMI™ 2.0).
Important: For optimal performance and compatibility, use only HDMI™ cables certified with the official HDMI™ logo. Visit https://www.hdmi.org/resource/cables for more information. - 6. D-Sub Port: Analog video input.
- 7. Line-In Jack: For audio playback through speakers when using the D-Sub port. Connect the device's Line-out jack to this port.
- 8. Headphone Jack: For audio output.
- 9. Power Jack: Connect the power cord here.
Connecting the Monitor to PC
Follow these steps to connect the monitor to your computer:
- Turn off your computer.
- Connect the video cable (HDMI™ or DisplayPort) from the monitor to your computer.
- Connect the power cord to the monitor's power jack.
- Plug the power cord into an electrical outlet.
- Turn on the monitor.
- Power on the computer. The monitor will automatically detect the signal source.
OSD Setup
This section provides essential information on On-Screen Display (OSD) setup.
Important: All information is subject to change without prior notice.
Navi Key
The monitor features a Navi Key, a multi-directional control for navigating the OSD menu:
- Up/Down/Left/Right: Select function menus and items, adjust function values, enter/exit function menus.
- Middle: Launch the On-Screen Display (OSD), enter submenus, confirm selections or settings.
Hot Key
- Users can access preset function menus by moving the Navi Key up, down, left, or right when the OSD menu is inactive.
- Users can customize their own Hot Keys to access different function menus.
OSD Menus
Professional Mode
This menu allows adjustment of various display settings.
| 1st Level Menu | 2nd/3rd Level Menu | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mode | Eco | Use Up or Down Button to select and preview mode effects. Press the Middle Button to confirm and apply your mode type. | ||||||||||
| User | ||||||||||||
| sRGB | ||||||||||||
| Anti-Blue | ||||||||||||
| Movie | ||||||||||||
| Office | ||||||||||||
| Black-White | ||||||||||||
| Response Time | Normal | Setting to Fastest provides the shortest response time, helping to improve blurred images during fast-paced games. | ||||||||||
| Fast | ||||||||||||
| Fastest | ||||||||||||
| MPRT | OFF | MPRT is available when the refresh rate is over 85Hz. Activating MPRT will affect:
| ||||||||||
| ON |
Refresh Rate
| 1st Level Menu | 2nd/3rd Level Menu | Description |
|---|---|---|
| Location | Left Top | Location is adjustable in OSD Menu. Press the Middle Button to confirm and apply your Refresh Rate Location. This monitor follows and works at the Operating System's preset Screen Refresh Rate. |
| Right Top | ||
| Left Bottom | ||
| Right Bottom | ||
| OFF/ON | OFF | |
| ON |
Alarm Clock
| 1st Level Menu | 2nd/3rd Level Menu | Description |
|---|---|---|
| Location | Left Top | After setting the time, press the Middle Button to activate the timer. Users must manually restore their preset Alarm Clock after any AC power loss and reconnection. |
| Right Top | ||
| Left Bottom | ||
| Right Bottom | ||
| OFF | ||
| 15:00 | 00:01 ~ 99:59 | |
| 30:00 | ||
| 45:00 | ||
| 60:00 |
Eye-Q Check
| 1st Level Menu | 2nd/3rd Level Menu | Description | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| OFF | Select OFF to disable Eye-Q Check. Activating Eye-Q Check will affect:
|
Screen Assistance
| 1st Level Menu | 2nd/3rd Level Menu | Description |
|---|---|---|
| Amsler Grid | Select Amsler Grid to check your central vision field. | |
| Astigmatism | Select Astigmatism to check your blurred vision. | |
| Posture Correction | Select Posture Correction to improve your posture when sitting. | |
| None | Users can adjust Screen Assistance in any mode. |
Screen Size
| 1st Level Menu | 2nd/3rd Level Menu | Description | ||||
|---|---|---|---|---|---|---|
| Screen Size | Auto | Users can adjust Screen Size in any mode, any resolution, and any screen refresh rate. | ||||
| 4:3 | ||||||
| 16:9 | ||||||
| Adaptive-Sync | OFF | Adaptive-Sync prevents screen tearing. Activating Adaptive-Sync will affect:
| ||||
| ON |
Image
| 1st Level Menu | 2nd/3rd Level Menu | Description | ||||||
|---|---|---|---|---|---|---|---|---|
| Brightness | 0-100 | Properly adjust Brightness according to the surrounding lighting. | ||||||
| Contrast | 0-100 | Properly adjust Contrast to relax your eyes. | ||||||
| Sharpness | 0-5 | Sharpness improves clarity and details of images. | ||||||
| Image Enhancement | OFF | Image Enhancement enhances image edges to improve their acutance. | ||||||
| Weak | ||||||||
| Medium | ||||||||
| Strong | ||||||||
| Low Blue Light | OFF | Low Blue Light protects your eyes against blue light. When enabled, Low Blue Light adjusts the screen color temperature to a more yellow glow. When Mode is set to Anti-Blue, it is mandatory to enable Low Blue Light. | ||||||
| ON | ||||||||
| HDCR | OFF | HDCR enhances image quality by increasing the contrast of images. Activating HDCR will affect:
| ||||||
| ON | ||||||||
| Color Temperature | Cool | Use Up or Down Button to select and preview mode effects. Press the Middle Button to confirm and apply your mode type. | ||||||
| Normal | ||||||||
| Warm | ||||||||
| Customization | R (0-100) G (0-100) B (0-100) |
Input Source
| 1st Level Menu | 2nd Level Menu | Description |
|---|---|---|
| HDMI™ | Users can adjust Input Source in any mode. | |
| DP | ||
| D-Sub | ||
| Auto Scan | OFF | Users can use the Navi Key to select Input Source when "Auto Scan" is set to "OFF" (in power saving mode) or when "No Signal" is displayed. |
| ON |
Navi Key
| 1st Level Menu | 2nd Level Menu | Description |
|---|---|---|
| Up | OFF | All Navi Key items can be adjusted via OSD Menus. |
| Brightness | ||
| Mode | ||
| Alarm Clock | ||
| Input Source | ||
| Refresh Rate | ||
| Info. On Screen | ||
| Audio Volume | ||
| Reset | YES | Users can Reset and restore settings to original OSD Default in any mode. |
| NO |
Settings
| 1st Level Menu | 2nd Level Menu | Description | ||||
|---|---|---|---|---|---|---|
| Language | 繁體中文 (Traditional Chinese) | Users press the Middle Button to confirm and apply the Language setting. Language is an independent setting; the user's chosen language overrides the factory default. Resetting to "Yes" does not change the language. | ||||
| English | ||||||
| Français (French) | ||||||
| Deutsch (German) | ||||||
| Italiano (Italian) | ||||||
| Español (Spanish) | ||||||
| 한국어 (Korean) | ||||||
| 日本語 (Japanese) | ||||||
| Русский (Russian) | ||||||
| Português (Portuguese) | ||||||
| 简体中文 (Simplified Chinese) | ||||||
| Bahasa Indonesia (Indonesian) | ||||||
| Türkçe (Turkish) | ||||||
| (More languages coming soon) | ||||||
| Transparency | 0~5 | Users can adjust Transparency in any mode. | ||||
| OSD Time Out | 5~30s | Users can adjust OSD Time Out in any mode. | ||||
| Power Button | OFF | When set to OFF, pressing the power button turns off the monitor. | ||||
| Standby | When set to Standby, pressing the power button turns off the panel and backlight. | |||||
| HDMI™ CEC | OFF | HDMI™ CEC (Consumer Electronics Control) supports devices like Sony PlayStation®, Nintendo® Switch™, Xbox Series X|S, and other CEC-capable audio-visual devices. If HDMI™ CEC is set to ON: The monitor automatically powers on when the CEC device turns on. The CEC device enters power saving mode when the monitor is turned off. When a console like PlayStation®, Switch™, or Xbox Series X|S is connected, the Mode will automatically set to default and can be adjusted later. | ||||
| ON | ||||||
| Info. On Screen | OFF | Monitor status information is displayed on the right side of the screen. Activating Info. On Screen will affect:
| ||||
| ON | ||||||
| Audio Volume | 0-100 | Users can adjust Audio Volume in any mode. | ||||
| Reset | YES | Users can Reset and restore settings to original OSD Default in any mode. | ||||
| NO |
Specifications
| Specification | PRO MP275 E2 | PRO MP275W E2 |
|---|---|---|
| Monitor | 27 inch | 27 inch |
| Size | Flat | Flat |
| Curvature | IPS | IPS |
| Panel Type | 1920x1080 (FHD) | 1920x1080 (FHD) |
| Resolution | 16:9 | 16:9 |
| Aspect Ratio | 300 | 300 |
| SDR Brightness (nits) | 1500:1 | 1500:1 |
| Contrast Ratio | 120Hz | 120Hz |
| Refresh Rate | 1ms (MPRT) 4ms (GTG) | 1ms (MPRT) 4ms (GTG) |
| I/O |
|
|
| View Angles | 178°(H), 178°(V) | 178°(H), 178°(V) |
| DCI-P3*/ sRGB | 87% / 116% | 87% / 116% |
| Surface Treatment | Anti-glare | Anti-glare |
| Display Colors | 16.7M | 16.7M |
| Speaker | 2W x 2 | 2W x 2 |
| Monitor Power Options | 100-240V, 50/60Hz, 1.5A | 100-240V, 50/60Hz, 1.5A |
| Power Consumption |
|
|
| Adjustment (Tilt) | -5° ~ 20° | -5° ~ 20° |
| Kensington Lock | Yes | Yes |
| VESA Mounting |
|
|
| Dimension (W x H x D) | 611.9 x 447.7 x 206.8 mm | 611.9 x 447.7 x 206.8 mm |
| Weight (Net) | 3.66 kg | 3.66 kg |
| Weight (Gross) | 6.54 kg | 6.54 kg |
| Environment (Operating) |
|
|
| Environment (Storage) |
|
|
* Based on CIE1976 test standards.
Preset Display Modes
Important: All information is subject to change without prior notice.
HDMI™ VRR (Variable Refresh Rate) synchronizes with Adaptive-Sync (ON/OFF). For VRR ON/OFF status, please check Adaptive-Sync.
| Standard | Resolution | HDMI™ | DP | D-Sub |
|---|---|---|---|---|
| VGA | 640x480 | @60Hz V | @60Hz V | @60Hz V |
| @67Hz V | @67Hz V | @67Hz V | ||
| @72Hz V | @72Hz V | @72Hz V | ||
| @75Hz V | @75Hz V | @75Hz V | ||
| SVGA | 800x600 | @56Hz V | @56Hz V | @56Hz V |
| @60Hz V | @60Hz V | @60Hz V | ||
| @72Hz V | @72Hz V | @72Hz V | ||
| @75Hz V | @75Hz V | @75Hz V | ||
| XGA | 1024x768 | @60Hz V | @60Hz V | @60Hz V |
| @70Hz V | @70Hz V | @70Hz V | ||
| @75Hz V | @75Hz V | @75Hz V | ||
| SXGA | 1280x1024 | @60Hz V | @60Hz V | @60Hz V |
| @75Hz V | @75Hz V | @75Hz V | ||
| WXGA+ | 1440x900 | @60Hz V | @60Hz V | @60Hz V |
| WSXGA+ | 1680x1050 | @60Hz V | @60Hz V | @60Hz V |
| Full HD | 1920x1080 | @60Hz V | @60Hz V | @60Hz V |
| @85Hz V | @85Hz V | |||
| @100Hz V | @100Hz V | |||
| @120Hz V | @120Hz V | |||
| Video Timing Resolution | 480P V | V | V | |
| 576P V | V | V | ||
| 720P V | V | V | ||
| 1080P | @60Hz V | @60Hz V | ||
| @120Hz V | @120Hz V | |||
| HDMI™ VRR | V | V |
Troubleshooting
The power LED is off.
- Press the monitor power button again.
- Check if the monitor power cable is properly connected.
No image.
- Check if the computer graphics card is properly installed.
- Check if the computer and monitor are connected to electrical outlets and are turned on.
- Check if the monitor signal cable is properly connected.
- The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
- Refer to Preset Display Modes to set the computer to a suitable display setting.
No Plug & Play.
- Check if the monitor power cable is properly connected.
- Check if the monitor signal cable is properly connected.
- Check if the computer and graphics card are Plug & Play compatible.
The icons, font, or screen are fuzzy, blurry, or have color problems.
- Avoid using any video extension cables.
- Adjust brightness and contrast.
- Adjust RGB color or tune color temperature.
- Check if the monitor signal cable is properly connected.
- Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
- Change the refresh rate to match the monitor's capabilities.
- Update your graphics card drivers.
- Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).
Safety Instructions
- Read the safety instructions carefully and thoroughly.
- Note all cautions and warnings on the device or User Guide.
- Refer servicing to qualified personnel only.
Power Safety
- Ensure the power voltage is within its safety range (100-240V) before connecting to the power outlet.
- If the power cord has a 3-pin plug, do not disable the protective earth pin. The device must be connected to an earthed mains socket-outlet.
- Confirm the installation site's power distribution system provides a circuit breaker rated 120/240V, 20A (maximum).
- Always disconnect the power cord or switch off the wall socket if the device will be left unused for a period to achieve zero energy consumption.
- Place the power cord where people are unlikely to step on it and do not place anything on it.
- If the device includes an adapter, use only the MSI-provided AC adapter approved for use with this device.
Environment Safety
- To reduce heat-related injuries or overheating, do not place the device on soft, unsteady surfaces or obstruct its air ventilators.
- Use this device only on a hard, flat, and steady surface.
- To prevent tipping, secure the device to a desk, wall, or fixed object with an anti-tip fastener.
- Keep the device away from humidity and high temperature to prevent fire or shock hazards.
- Do not leave the device in an unconditioned environment with storage temperatures above 60°C or below -20°C, as this may damage the device.
- The maximum operating temperature is around 40°C.
- When cleaning, unplug the device. Use a soft cloth; avoid industrial chemicals. Never pour liquid into openings, as this could damage the device or cause electric shock.
- Keep strong magnetic or electrical objects away from the device.
Service Recommendations
If any of the following situations arise, get the device checked by service personnel:
- The power cord or plug is damaged.
- Liquid has penetrated into the device.
- The device has been exposed to moisture.
- The device does not work well or cannot be operated according to the User Guide.
- The device has been dropped and damaged.
- The device shows obvious signs of breakage.
Certifications
TÜV Rheinland Low Blue Light Certification
Blue light can cause eye fatigue and discomfort. MSI monitors with TÜV Rheinland Low Blue Light certification are designed to ensure user eye comfort and well-being. To reduce symptoms from extended screen exposure:
- Place the screen 20–28 inches (50–70 cm) away from your eyes and slightly below eye level.
- Consciously blink to reduce eye strain after extended screen time.
- Take 20-minute breaks every 2 hours.
- During breaks, look away from the screen at a distant object for at least 20 seconds.
- Perform stretches to relieve body fatigue or pain during breaks.
- Turn on the optional Low Blue Light function.
TÜV Rheinland Flicker Free Certification
- TÜV Rheinland tested this product to ensure it does not produce visible or invisible flicker that strains the eyes.
- The certification confirms the device has no visible and invisible flicker within the 0-3000 Hz range under various brightness settings.
- Flicker Free is not supported when Anti Motion Blur/MPRT is enabled.
ENERGY STAR Certification
ENERGY STAR is a U.S. program promoting energy efficiency. This product qualifies for ENERGY STAR in its "factory default" settings. Changing these settings or enabling other features may increase power consumption beyond ENERGY STAR limits.
For more information, visit https://www.energystar.gov/.
Regulatory Notices
CE Conformity
This device complies with EU directives on Electromagnetic Compatibility (2014/30/EU), Low-voltage (2014/35/EU), ErP (2009/125/EC), and RoHS (2011/65/EU). It has been tested and found compliant with harmonized standards for Information Technology Equipment.
FCC-B Radio Frequency Interference Statement
This equipment complies with FCC Part 15 limits for Class B digital devices, designed to provide reasonable protection against harmful interference in residential installations. If interference occurs, users are encouraged to:
- Reorient or relocate the receiving antenna.
- Increase separation between equipment and receiver.
- Connect equipment to a different circuit than the receiver.
- Consult a dealer or technician for assistance.
Notice 1: Changes or modifications not expressly approved by the party responsible for compliance may void the user's authority to operate the equipment.
Notice 2: Shielded interface cables and AC power cord must be used to comply with emission limits. This device complies with FCC Part 15 rules, subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including that which may cause undesired operation.
MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA
(626) 913-0828
www.msi.com
Environmental and Compliance Information
WEEE Statement
Under the EU Directive on Waste Electrical and Electronic Equipment, products cannot be discarded as municipal waste and manufacturers must take them back at the end of their useful life.
Chemical Substances Information
MSI provides chemical substance information in compliance with regulations like the EU REACH Regulation at https://csr.msi.com/global/index.
RoHS Statement
Japan JIS C 0950 Material Declaration: Manufacturers provide material declarations for certain electronic products as per JIS C 0950. Details at https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations.
India RoHS: Complies with India E-waste Rule 2016, prohibiting certain hazardous substances above specified limits.
Turkey EEE Regulation: Conforms to EEE Regulations of the Republic of Turkey.
Ukraine Restriction of Hazardous Substances: Complies with Ukrainian Technical Regulation regarding hazardous substances.
Vietnam RoHS: Products comply with Vietnamese regulations on hazardous substances.
Green Product Features
- Reduced energy consumption.
- Limited use of harmful substances.
- Easily dismantled and recycled.
- Reduced use of natural resources.
- Extended product lifetime.
- Reduced solid waste production.
Environmental Policy
- Product designed for reuse and recycling.
- Contact local authorized points for recycling and disposal.
- Visit MSI website for recycling information.
- Contact gpcontdev@msi.com for disposal, take-back, recycling, and disassembly information.
Warning!
Overuse of screens can affect eyesight.
Recommendations:
- Take a 10-minute break for every 30 minutes of screen time.
- Children under 2 years should have no screen time. For children aged 2 and over, limit screen time to less than one hour per day.
Copyright and Trademarks Notice
Copyright © Micro-Star Int'l Co., Ltd. All rights reserved. MSI logo is a registered trademark of Micro-Star Int'l Co., Ltd. Other marks are trademarks of their respective owners. MSI reserves the right to make changes without prior notice.
HDMI™, HDMI™ High-Definition Multimedia Interface, HDMI™ Trade dress, and HDMI™ Logos are trademarks or registered trademarks of HDMI™ Licensing Administrator, Inc.
Technical Support
For product issues not covered in the manual, contact your place of purchase or local distributor. Alternatively, visit https://www.msi.com/support/ for guidance.
HDMI Cables - Different Cable Types
