ZD620 4-Inch Performance Desktop Thermal Transfer Printer

MAXIMUM PRINT QUALITY, EFFICIENCY AND MANAGEABILITY

When print quality, productivity, application flexibility, and management simplicity matter, the Zebra ZD620 delivers. As the next generation in Zebra's thermal transfer desktop line, the ZD620 replaces Zebra's popular GX Series and ZD500 printers, offering premium print quality and state-of-the-art features. It provides the most standard features of any Zebra desktop printer and is designed to meet a wide variety of application requirements. An optional 10-button user interface with a color LCD simplifies printer setup and status checks. The ZD620 runs Link-OS® and is supported by Zebra's powerful Print DNA suite of applications, utilities, and developer tools, delivering superior performance, simplified remote manageability, and easier integration. The Zebra ZD620 provides the print speed, print quality, and printer manageability needed to keep operations moving forward.

Image: Two Zebra ZD620 printers side-by-side, showcasing their compact desktop design. The printer on the left features an optional 10-button interface with a color LCD, while the printer on the right displays the standard 3-button interface with LED status lights.

PREMIER PRINTING PERFORMANCE

Best-in-class print speeds: The ZD620 delivers print speeds of 8 inches per second (ips) at 203 dpi and 6 ips at 300 dpi for maximum printer throughput and productivity.

EASY TO USE – PRACTICALLY NO TRAINING REQUIRED

New at-a-glance five LED status icons: The standard three-button user interface with five LED status icons replaces the typical single button/single light interface found in many desktop printers, allowing users to instantly identify needs like replenishing media or resolving issues.

Configuration is a snap with the optional color LCD and 10-button user interface: Easy setup and configuration are possible with the optional 10-button interface and color LCD. The display changes color to indicate printer status (e.g., paused, error), enabling quick identification and resolution of issues to minimize downtime.

DEPLOYMENT AND APPLICATION FLEXIBILITY

Backwards compatibility with virtually any existing printer: The ZD620 supports both EPL and ZPL printer languages, allowing users to leverage existing label formats and applications. With on-printer Virtual Devices, part of Zebra's Print DNA suite, it can also use languages typically associated with other printer brands.

Comprehensive connectivity options: The ZD620 offers extensive connectivity, including Ethernet, Serial, USB 2.0, and USB Host. Bluetooth Low Energy (BLE) enables printing from iOS devices. Wireless models include fast 802.11ac Wi-Fi and Bluetooth 4.1. The included Print Touch tag (NFC) allows users to tap a compatible mobile device to pair and print, and to access Zebra's knowledge base of how-to videos.

Movable sensor for comprehensive media compatibility: The ZD620's movable media sensor allows the use of virtually any media from any manufacturer, providing flexibility to use existing supplies or choose preferred providers.

EASY TO MANAGE

Easily manage all your printers – all from a single location: The ZD620 supports Zebra Link-OS, an enterprise printer operating system that simplifies the management and troubleshooting of networked printers. With optional Printer Profile Manager Enterprise, users can manage printers remotely, anywhere in the world. It allows for instant discovery of Link-OS printers on a network and provides an intuitive browser-based interface for status checks and issue triage to minimize downtime.

Seamless integration with your device management system

With MDM Connectors, networked ZD620 printers can be easily integrated into device management systems like AirWatch or SOTI MobiControl.

Easily configure non-networked printers

The USB Host port facilitates connection to external devices such as keyboards and scanners, and can be used for automatic printer firmware upgrades and new printer configuration setup.

Maximize uptime with Zebra Visibility Services

Zebra offers powerful visibility service options to prevent printer downtime. Asset Visibility Service (AVS) provides essential health information and proactive steps. Operational Visibility Service (OVS) allows comprehensive monitoring of printer aspects, service, and repair status, enabling detailed tracking of printers by site, model, or individual unit.

INNOVATIVE FEATURES FOR THE LOWEST TCO

Zebra Print DNA – transforming printers from the inside: Print DNA injects business-catalytic capabilities into Link-OS printers through a combination of innovative applications, utilities, and developer tools, resulting in superior performance, simplified remote manageability, and easier integration.

Lower your costs with a high capacity ribbon: Intelligent dual-ribbon handling supports both 74m/244ft and 300m/984ft ribbons. The 300m ribbon reduces ribbon changes by 75%, minimizing workflow disruptions, and offers a lower cost per meter compared to the standard ribbon.

Print Quality and Features

A new level of print quality for desktop printing: The ZD620 brings Zebra's advanced industrial printer technology to a compact desktop form factor. The Media dancer maintains even tension on the media roll for maximum quality on every label, regardless of print speed.

Sharp 300 dpi printing: With 300 dpi resolution, the ZD620 supports more applications, enabling high-quality printing of small 2D labels or labels requiring graphics like logos or icons. 300 dpi capability can be added on-site at any time.

Tidier and safer installations: The optional power supply accessory hides the power supply and all but one power cord, improving aesthetics and enhancing worker and customer safety.

Consistently exceptional Zebra Certified Supplies: Zebra designs, produces, and rigorously pretests its thermal printing supplies to ensure consistent, optimized performance and peace of mind for users.

Maximize the Availability of Your Printers with Zebra OneCare™ Services: Zebra OneCare Support Services offer multiple service levels to protect critical operations and printers, ensuring maximum uptime and peak performance. Services include live agent technical support, comprehensive coverage (including accidental damage), and defined repair turnaround times. Optional services like Device Commissioning, Onsite Repair, and Express Shipping can be tailored to specific business needs.

ZD620 Specifications

STANDARD FEATURES
Print methodThermal Transfer
Programming languagesZPL and EPL
User interface5 status icons, 3-button
ConnectivityUSB 2.0, USB Host, Serial, Ethernet, BLE
FeaturesMedia dancer, OpenACCESS™ for easy media loading, Dual-wall frame construction, ENERGY STAR certified, Real Time Clock
PHYSICAL CHARACTERISTICS
Dimensions10.5 in. L x 8.0 in. W x 7.5 in. H (267 mm L x 202 mm W x 192 mm H)
Weight5.5 lb./2.5 kg
PRINTER SPECIFICATIONS
Operating SystemLink-OS®
Resolution203 dpi/8 dots per mm; Optional 300 dpi/12 dots per mm (upgradeable on-site)
Memory512 MB Flash; 256 MB SDRAM
Maximum Print Width4.09 in./104 mm (203 dpi); 4.27 in./108 mm (300 dpi)
Maximum Print Speed8 in./203 mm per second (203 dpi); 6 in./152 mm per second (300 dpi)
Media SensorsFull width, moveable reflective/black mark sensor; multi-position transmissive/gap sensor
FirmwareZPL II; EPL 2; XML; ZBI
MEDIA AND RIBBON CHARACTERISTICS
Maximum Label Length39.0 in./991 mm
Media Width0.585 in./15 mm to 4.65 in./118 mm
Media Roll SizeMax outer diameter: 5.00 in./127 mm; Core inner diameter: 0.5 in. (12.7 mm) and 1.0 in. (25.4 mm) standard, with optional adapters for 1.5 in., 2.0 in., and 3.0 in. cores.
Media Thickness0.003 in. (0.08 mm) min.; 0.0075 in. (0.1905 mm) max. (tear-off mode only)
Media TypesRoll-fed or fan-fold, die cut or continuous with or without black mark, tag stock, continuous receipt paper, and wristbands
Ribbon Outside Diameter2.6 in./66 mm (300 m); 1.34 in./34 mm (74 m)
Ribbon Standard Length984 ft. (300 m); 244 ft. (74 m)
Ribbon Ratio1:4 media to ribbon (300 m); 1:1 media to ribbon (74 m)
Ribbon Width1.33 in./33.8 mm; 4.3 in./109.2 mm
Ribbon Core I.D.300 meter ribbon: 1 in./25.4 mm; 74 meter ribbon: 0.5 in./12.7 mm
OPERATING CHARACTERISTICS
Operating Temp.40° to 105° F / 4.4° to 41° C
Storage Temp.-40° to 140° F / -40° to 60° C
Operating Humidity10% to 90% non-condensing
Storage Humidity5% to 95% non-condensing
ElectricalAuto-detectable (PFC Compliant) 100-240VAC, 50-60Hz; ENERGY STAR certified
OPTIONS AND ACCESSORIES
Media HandlingFactory installed dispenser (label peel and present with sensor); Factory installed cutter. Field installable kits also available.
CommunicationsFactory installed RS-232 auto-sensing Serial (DB-9); Factory installed Ethernet (10/100 internal); Factory installed wireless radio (802.11ac Wi-Fi and Bluetooth 4.1).
User InterfaceColor LCD (320 x 240 resolution) with 5 status icons, 10-button user interface.
Keyboard Display UnitZKDU keyboard display units for stand-alone printing solutions.
Mounting PlateOptional accessory to secure ZD Series printers to countertops or shelves.
FONTS/GRAPHICS/SYMBOLOGIES
Barcode Ratios2:1 and 3:1
1D BarcodesCode 11, Code 39, Code 93, Code 128, ISBT-128, UPC-A, UPC-E, EAN-8, EAN-13, UPC and EAN 2-or 5-digit extensions, Plessey, Postnet, Standard 2-of-5, Industrial 2-of-5, Interleaved 2-of-5, Logmars, MSI, Codabar and Planet Code.
2D BarcodesCodablock, PDF417, Code 49, DataMatrix, MaxiCode, QR Code, MicroPDF, Aztec.
Fonts and Graphics16 resident expandable ZPL II bitmap fonts, Two resident scalable ZPL fonts, Five resident expandable EPL2 fonts, Native open-type font support, Unicode compliant for multi-language, on-demand thermal printing. China units include SimSun simplified Chinese font. 64 MB user available non-volatile memory, 8 MB user available SDRAM.
PRINTER SUPPLIES
SuppliesFor industry-leading quality, service, and thermal printing expertise, choose Zebra Certified Supplies to ensure consistent, optimized performance for your Zebra printer.
REGULATORY
CertificationsIEC 60950-1, EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, FCC Class B, ICES-003, FCC 15.209; 15.247(d), IC RSS 247, EN 300 328, EN 301 893, EN 62311, cTUVus. CE Marking, VCCI, C-Tick, S-Mark, CCC, CU, BSMI, KCC, SABS, INMetro, BIS, NOM.

The ZD620 is ideal in:

ZD620 Specifications (continued)

PRINT DNA SOFTWARE SOLUTIONS

The ZD620 is supported by Zebra's powerful Print DNA suite of applications, utilities, and developer tools, enhancing performance, simplified remote manageability, and easier integration.

Productivity Tools
Management Tools
Development Tools
Visibility Tools

INCLUDED IN THE BOX

RECOMMENDED SERVICES

The Zebra OneCare Support Services portfolio (Essential and Select) helps protect critical operations and printers with defined service levels. For more information, visit www.zebra.com/zebraonecare.

Zebra OneCare Select

Zebra OneCare Essential

Note: Service availability may vary by region.

Print DNA features may vary by model and a Support Contract may be required. For more information, please visit: www.zebra.com/printdna.

Contact Information

NA and Corporate Headquarters: +1 800 423 0442, inquiry4@zebra.com

Asia-Pacific Headquarters: +65 6858 0722, contact.apac@zebra.com

EMEA Headquarters: zebra.com/locations, contact.emea@zebra.com

Latin America Headquarters: +1 847 955 2283, la.contactme@zebra.com

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