Bullard UST/USTM and UST™-LW Series Helmets User Manual

Get a Custom Fit with the U-Fit System

Congratulations! Your helmet was designed with the U-Fit System, offering 36 custom comfort settings. Follow the instructions below to adjust the ride and balance of your helmet.

U-Fit System Adjustment Instructions

  1. Try on your helmet and check the initial balance, fit, and comfort by rotating your head.
  2. Remove the Ear Neck Protector to better see how to adjust the back of the helmet.
  3. Pull the black colored "U Channel" straight away from the black inner liner. There is one "U Channel" in the front of the helmet and one in the back of the helmet.
  4. You can tailor the fit by adjusting the tabs, which control ride height, and posts, which control forward / backward / level balance.
  5. Adjust the ride of your helmet. There are three tab positions on the "U Channel": A, B, and C. Each of the tab positions affects the location of the ratchet by approximately one inch. For the lowest "ride" on your head, position the tabs to "A". For a higher "ride", position the tabs to "B" or "C".
  6. Adjust the balance of your helmet. There are two post positions, 1 and 2 on the black "U Channel". Change the post position to adjust helmet balance.
  7. Next, try the helmet back on your head to see if the adjustments to the back of the helmet were helpful. You may want to make another round of adjustments as described above to maximize the balance and fit. Typically, firefighters don't need to adjust the front of the helmet. If, however, the adjustments to the rear of the helmet don't meet your needs, you can work on the front of the helmet by first removing the browpad. As with the back of the helmet, you can adjust the height and post position on the U Channel piece. Keep in mind that the front of the helmet is a key interface to the SCBA, and most people prefer position C.
  8. Lastly, when making your adjustments, re-install the Ear Neck Protector and Browpad, using your fingers to smooth the surfaces to avoid bunching.

Figure 1 Description: The diagram illustrates the "U Channel" component of the helmet's suspension system. It shows three tab positions labeled A, B, and C for adjusting ride height, and two post connector positions (1 and 2) for balance adjustment. The diagram also indicates that tab positions are changed via quarter-turn tabs.

Figure 2 Description: This figure shows a "black post," which is part of the helmet's balance adjustment mechanism.

Figure 3 Description: This figure depicts the "ratchet knob" used for adjusting the Sure-Lock headband size.

Sizing the Sure-Lock® Ratchet Headband

  1. Turn the ratchet knob counterclockwise until the headband is at its largest size (as shown in Figure 3).
  2. Place the helmet on your head and turn the ratchet knob clockwise until the headband is snug and comfortable.

Adjusting the ReTrak Visor and Faceshield

ReTrak Visor: Using either hand, grab the visor finger tab, and pull the visor down or push the visor up into the desired position.

Faceshield:

  1. Release tension knobs found on both sides of the helmet.
  2. Tighten knobs once the faceshield is in the desired position.

Adjusting the Bourkes

  1. First, remove the protective film from both sides of the Bourkes Lenses before use.
  2. Using either hand, grab the outer edge of either Bourke lens (left or right). Pull down to place Bourkes in the "down" position, or lift up to keep Bourkes in the "up" position.

Important Notes and Warnings

Notes:

⚠️ WARNING

Read all instructions and warnings before wearing this helmet. Only the end user may remove this manual from the helmet. The manual must be removed prior to putting the helmet into service. Always inspect the helmet for damage and soiling after each use. The helmet should be adjusted by means of the adjustment points provided to permit a proper fit that does not interfere with the SCBA while in use. These adjustments should be done prior to actual structural fire fighting activities. Helmets damaged or deteriorated beyond economical repair should be removed from service.

FAILURE TO FOLLOW THESE INSTRUCTIONS COULD CAUSE DEATH OR SERIOUS INJURY.

Pre-Use Information

Marking Recommendation and Restrictions: Use only accessory equipment of the type included in the original helmet or approved by Bullard. Do not use unauthorized accessories because they can adversely impact the performance of the helmet. All helmet markings (e.g., front identification shields, title tapes, decals, retro-reflective trim, etc.) must either be supplied by a Bullard authorized fire service distributor or authorized for use in writing by Bullard. All helmet accessories (e.g., flashlight brackets, communications headsets, etc.) must be either supplied by a Bullard authorized fire service distributor or authorized for use in writing by Bullard.

Contamination and Decontamination

Special precautions must be taken if your protective helmet becomes contaminated with chemical or biological hazardous materials. The guidance for these precautions should be coordinated with the appropriate (local, state, and federal) authorities having jurisdiction for hazardous materials (HAZMAT). Contaminated helmet ensembles should be isolated, contaminate(s) identified, and bodily contact should be avoided. Avoid spreading the contamination to interior spaces of buildings or vehicles, any living quarters, or personal belongings. If possible, seal the contaminated ensemble in a leak-proof, sealable, air-tight container. Disposal should be done in adherence to local, state, and federal laws. If the helmet is to be reused, it MUST be decontaminated before reuse. Decontamination should be performed using procedures established by decontamination professionals that will remove contaminate(s) while minimizing damage or compromise to the helmet. Failure to do so could result in increased risk of injury, illness, disease, or death.

California Proposition 65 Warnings:

Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

Cáncer y Daño Reproductivo - www.P65Warnings.ca.gov.

Cancer et Troubles de l'appareil reproducteur - www.P65Warnings.ca.gov.

Replacement Parts

The diagrams on page 3 show exploded views of the helmet and its various components, illustrating how replacement parts fit together. They display the helmet shell, suspension system (including U Channel, ratchet, brow pad, crown pad, chin straps), faceshield, goggles, and ear/neck protectors.

Item# Catalog# Description
1AOR600 or6" Brass Stars & Stripes Eagle
1BOR503 or5" Brass Eagle
1COR6000ML6" Brass Maple Leaf Leather Front Holder (not pictured)
2IZ2, IZ3ESS Innerzone Goggle
FP2, FP3ESS FirePro™ 1971 Goggle
3R152Faceshield mounting hardware kit
4R3344" Polyaralate Faceshield
5R921UST/USTM and UST-LW non-ReTrak inner shell assembly
R924UST-LW ReTrak inner shell assembly
R926UST/USTM ReTrak inner shell assembly (shown)
Includes: Sure-Lock ratchet, crown pad, headband, brow pad, M-PACT Plus impact liner, and 6 point Nylon crown strap assembly
6ANAM-PACT Plus impact liner/inner shell - Not available individually
6BR636Crown Pad
6CR112Nylon Crown Straps with Crown Pad (R114 for ReTrak, shown)
6DR628Ratchet height adjuster
6ER635Brow Pad
R635LLeather Brow Pad (not pictured)
6FR637Sure-Lock® Ratchet Headband
R637LSure-Lock® Ratchet Headband with Leather Brow Pad (not pictured)
7R721Rip-Stop Nomex Ear/Neck Protector
R741Rip-Stop PBI/Kevlar® Ear/Neck Protector (shown)
R726Nomex Ear/Neck Protector with Throat Strap
8AR130Visor Retainer Kit (ReTrak only)
8BR350Visor + nose guard (ReTrak only)
8CR3513 Replacement nosepieces
9R148Nomex Chin strap with Quick-Release Buckle, Postman's Slide Fastener, Screw Sleeves and Dogbone Washer for non-ReTrak UST/USTM and UST-LW Helmets
R148UVNomex Chin strap with Quick-Release Buckle and Postman's Slide Fastener for all ReTrak UST/USTM and UST-LW Helmets (shown)
10USTBLOCKKITChinstrap Mounting Block Kit (not shown)
10 visor latches (ReTrak only, not shown)
11R319NFPA Bourkes Replacement Kit

Colors:

Cleaning Instructions

Remove ear/neck protector, headband, and crown straps. Clean inner and outer shells with mild soap or detergent. Wash the ear/neck protector, headband, brow pad, crown pad, and crown straps in warm, soapy water and air dry at room temperature. Clean faceshields, Bourkes lenses, and goggles with mild detergent, rinse thoroughly with clean water, and dry with a soft cloth.

Cleaning the ReTrak Visor:

  1. Pull visor down to "as worn" position.
  2. Flip finger latches open on both sides.
  3. Remove visor lens.
  4. Clean visor with mild soap, rinse thoroughly with clean water, and dry with a soft cloth.
  5. Slide lens into retainer, matching the notch with the mating part inside the retainer.
  6. Flip latches closed.

⚠️ WARNING: Users should not wear helmets that are not thoroughly cleaned and dried. Failure to follow this instruction could result in death or serious injury.

Bullard Fire Helmet Warranty

Bullard offers a best-in-class warranty. Bullard warrants to the original purchaser that the firefighter helmet and non-electronic components are free of defects in materials and workmanship under normal use and service for a period of five (5) years from the date of manufacture on the helmet shell and lifetime (as defined in NFPA 1851: 10 years) warranty on the non-electronic components. Bullard's obligation under this warranty is limited to repairing or replacing, at Bullard's option, articles returned within the warranty period and which, after examination, are shown to Bullard's satisfaction to be defective, subject to the following limitations:

In no event shall Bullard be responsible for consequential damages incurred by the user or a third party, whether those damages include loss of use or other indirect, incidental, or consequential damages, special costs or expenses. Bullard offers no warranty on components or accessories NOT manufactured or supplied by Bullard.

Any implied warranties, including warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE, are limited in duration to five (5) years on the helmet shell and lifetime (NFPA 1851: 10 years) on the non-electronic components from the date of manufacture of this product.

Return Authorizations: Contact Customer Service to obtain written permission to return any product. Material returned for credit will be subject to factory inspection. Current products or products under warranty will be subject to a rehandling charge less original freight charge. Obsolete or special order products cannot be returned without written permission.

Models: UST-USTM and UST-LW Series Helmets, UST-USTM and UST-LW Series, Helmets

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