Ideal Protein Wireless Body Scale

Getting Started

1. Install the four (4) AAA batteries on the back of the scale (batteries included). To change display units (kg, lbs, st), press the 'tab' button on the backside of the scale.
2. Download the Ideal Protein app to your mobile device.
3. Open the Ideal Protein app. Ensure Bluetooth is turned on in your smartphone settings.
4. Stand on the scale barefoot and tap 'Quick Add +' in the app, then choose 'Your Weight'.
5. Remain on the app's 'Scanning' screen and stay still on your scale until measurements are displayed.

That's it, your measurements are now tracked!

Troubleshooting Tips

The scale isn't working

• Replace batteries in the scale.
• Ensure the scale is on a flat, even, hard surface.
• Make sure you are barefoot when weighing-in. The scale surface needs to be dry and clean. The scale platform can be slippery when wet.
• Remain standing still on your scale and allow the Ideal Protein app to fully sync to your scale. You will see a progress indicator in the app's sync pop-up as it completes your measurements. This may take up to 15 seconds.

My measurements do not appear on the IP app

• Go to your phone's Settings and confirm Bluetooth is on.
• Try disconnecting your phone from other Bluetooth devices.
• Make sure your profile settings in the Ideal Protein app are correct (particularly height, age, and gender), as these settings impact your body fat %, BMI, etc.
• Close the Ideal Protein app and then open it again.
• With the Ideal Protein app open, from the Home Screen, tap 'Quick Add' (the green circle with the '+' sign at the bottom) and then select 'Your Weight'. THEN step on your scale barefoot.
• If you previously used another version of the Ideal Protein Scale: with the Ideal Protein app open, tap on 'Settings' in the bottom navigation, followed by 'My Profile, Preferences & Goals'. Tap on 'PREFERENCES' from the top menu and set your Scale Preference to the Ideal Protein Scale model you are attempting to use. When you have made your selection, remember to tap 'SAVE' to update your selection.

This device comes with a limited warranty. Please go to http://platform.idealprotein.com for further information.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Under the Department of Innovation, Science and Economic Development Canada (ISED) regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by the Department of Innovation, Science and Economic Development (ISED). To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Apple®, the Apple logo, and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple Inc. Android, Google, and the Google Play™ logo are trademarks of Google Inc.

Questions?

Go to the Support Page in the Ideal Protein app.

Go to platform.idealprotein.com