Mars Gaming MHW-PRO

Product Overview

Description of the Mars Gaming MHW-PRO headset, a wireless and wired gaming headset featuring Bluetooth and 2.4GHz connectivity. The product includes a headset with a detachable boom microphone, a USB wireless receiver (USB-A), a USB-C charging cable, a 3.5mm audio cable, and a carrying pouch.

Key Components:

• 1. LED status indicator
• 2. Power / LED light button
• 3. Volume + / Previous track
• 4. Volume - / Next track
• 5. Mute microphone / 2.4G - Bluetooth / Surround sound
• 6. LED lighting
• 7. Built-in microphone
• 8. Microphone port
• 9. Audio Jack 3.5mm port
• 10. Charging Port USB-C
• 11. Headband adjustment
• 12. Detachable microphone
• 13. Wireless receiver 2.4GHz (USB-A)
• 14. Wireless receiver 2.4GHz (USB-C)
• 15. Wireless receiver LED indicator
• 16. Jack 3.5mm audio cable
• 17. USB-C charging cable

Setup and Usage Notes:

Audio Output Not Detected: Ensure MHW-PRO is selected as the audio output device in your system's sound settings.

Microphone Not Detected: 1. Verify the microphone is fully inserted into the microphone port. 2. Check if the microphone is muted by pressing the microphone mute button. 3. Ensure MHW-PRO is selected as the audio input device in your system's sound settings.

Stuttering Audio: Check for obstructions or excessive distance between the headset and receiver. Electromagnetic interference or exceeding the wireless range may cause occasional disconnections.

Specifications

• Frequency range: 18Hz-21kHz
• Dimensions: 76x200x187mm / 217g
• Battery: 3.7V Li-Po 1000mAh

Button Functions

Power / LED Light Button (2): Long press for ON/OFF. Short press cycles through LED lighting modes.

Volume + / Previous Track Button (3): Press and hold to increase volume. Short press to go to the previous track.

Volume - / Next Track Button (4): Press and hold to decrease volume. Short press to go to the next track.

Mute Microphone / 2.4G - Bluetooth / Surround Sound Button (5): Short press to mute/unmute the microphone. Press and hold to cycle between 2.4G wireless, Bluetooth, and Surround Sound modes.

Connection Compatibility

The MHW-PRO headset can connect via 2.4GHz Wireless USB Dongle, 3.5mm Jack, or Bluetooth.

Connection Methods:

1. Bluetooth Connection:

1. Enable Bluetooth on your device.
2. Press the dedicated button (5) twice to enter Bluetooth mode. The headset will automatically enter pairing mode. The blue LED indicator will remain solid when connected.

2. 2.4GHz Wireless Connection:

1. Connect the 2.4GHz USB wireless receiver (USB-A or USB-C) to your device.
2. Press the dedicated button (5) twice to select 2.4GHz mode. The headset will become operational.

3. 3.5mm Wired Connection:

1. Connect the 3.5mm audio cable to the headset and your device. The headset will automatically enter wired mode.

LED Status

• Solid Blue: Bluetooth paired and connected.
• Solid Purple: 2.4GHz paired and connected.
• Solid Red: Charging.
• Flashing Red: Low battery.
• Off: Power off or fully charged.

Battery

• Playtime: Up to 40 hours (RGB ON), up to 60 hours (RGB OFF).
• Charging Time: Approximately 3 hours.
• The headset will automatically power off if inactive.
• Use the included USB-C cable for charging.

Recommendations and Safety

• Do not use the product with wet or moist hands.
• Clean the device with a soft, dry cloth only. Avoid abrasive solvents or detergents.
• Do not attempt to open, disassemble, or repair the device or its cables yourself. This may result in electric shock, fire, or damage.

Troubleshooting

Unsuccessful Bluetooth Connection:

1. Ensure Bluetooth is enabled on your device and not connected to another device.
2. Turn the headset OFF and ON again, then restart the connection.
3. To re-pair, press and hold the Volume + and Volume - buttons simultaneously for 2 seconds.

Unsuccessful 2.4GHz Wireless Connection:

1. Ensure the wireless USB receiver is properly connected to the USB port.
2. Verify the headset is in 2.4GHz mode.
3. If not automatically paired, switch the headset OFF and ON. Try re-pairing by pressing the Volume + and Volume - buttons simultaneously for 2 seconds.

Warranty

Mars Gaming provides a limited warranty for its products. Please refer to the official Mars Gaming website for full terms and conditions.

For warranty service, please visit: www.marsgaming.eu/en/terms

Compliance

This product complies with the European Union's directives. For detailed information, please visit:

www.marsgaming.eu/en/conformity

Disposal and Recycling

This symbol ♻️ indicates that the product should not be disposed of with regular household waste. To protect the environment and human health, please separate it from other types of waste and recycle it responsibly.

Contact

For questions or issues with the product, please contact Mars Gaming support:

Email: attcliente@biomag.es

Phone: +34945124598