Klimaire KIWQ KOIQ Series

SPLIT-TYPE ROOM AIR CONDITIONER

WiFi Function User's Manual

This description is applied to Air Conditioners with Wi-Fi function. Please read the manual carefully before using the product and keep it for future reference.

? ? ? Wi-Fi

Let's get start!

Operation guideline. Please take below simple guideline instruction as reference.

Operation Steps Operation Items New Account Re-install APP (registered before)
Step 1 Download and Install APP YES YES
Step 2 Activate APP YES YES
Step 3 Registration Account YES NO
Step 4 Login YES YES
Step 5 Add Device to control YES Registered Device will remain.

Note: If you registered the account and added device before, when you re-install the APP again and login, the added device will remain .

FCC Caution (FCC ID: 2ANDL-TYWE1S)

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

The distance between user and device should be no less than 20cm.

Wi-Fi Module specification and basic information

1. Minimum specifications on a Smart phone:

  • Android 5.0 version or higher
  • IOS 9.0 version or higher

2. Basic parameters for Wi-Fi module

Parameters Details
Network frequency 2.400 - 2.500GHz
Standards of WLAN IEEE 802.11 b/g/n(channels 1-14)
Protocol stack support IPv4/IPv6/TCP/UDP/HTTPS/TLS/MulticastDNS
Security support WEP/WPA/WPA2/AES128
Network type support STA/AP/STA+AP

3. Wi-Fi module location and appearance in indoor unit

Open the front panel, the Wi-Fi module is nearby the electric box cover or on the panel.

Diagram: Shows the Wi-Fi module with labels for 'SN:', 'RESET', 'Connecting cable', and 'Reset button'.

Download and Install the App

App Name: SmartLife-SmartHome

For Android smart phone

  • Method 1: Please scan the QR code with a browser scanner, download and install the APP.
  • Method 2: Open the Google "Play Store" on your smart phone and search "SmartLife-SmartHome", download and install the APP.

For IOS smartphone

  • Method 1: Please scan the QR code and follow the tips to get into "AppStore", download and install the APP.
  • Method 2: Open the Apple "AppStore" on your smart phone and search "SmartLife-SmartHome", download and install the APP.

? Note: Please enable the permissions of Storage/Location/Camera for this APP when installing. Otherwise it will have some problems when operating.

Activate APP

The first time the app is used, it will need activating.

  1. Launch the APP "SmartLife-SmartHome" on your smart phone.
  2. Method 1: Tap button "Scan" and scan the right Activate QR code.
  3. Method 2: Tap "or Enter Activation Code" in bottom of the screen, then enter the activate code and tap "CONFIRM".

Diagram: Shows a phone screen with a 'Scan' button and an input field for 'or Enter Activation Code', and a separate QR code labeled 'Activate QR code and activation code' with 'Klimaire' below it.

? Note: Without the QR code or activation code, you can't activate the APP and using it, please keep them safe.

Registration

  1. If you don't have any account please tap button "Register".
  2. Read the Privacy Policy and tap "Agree".

Diagram: Shows a login screen with 'Register' and 'Log in with existing account' buttons. Next to it, a 'Privacy Policy' text box with 'Disagree' and 'Agree' buttons.

  1. Tap ">" and choose the country.
  2. Enter your e-mail address.
  3. Tap the button "Obtain verification code".

Diagram: Shows a registration screen with fields for email and verification code, and a country selection list.

Continue Registration

  1. Enter the verification code you received from e-mail.
  2. Set the Password with 6-20 characters including characters and numbers.
  3. Tap "Done".

Diagram: Shows screens for entering verification code and setting a password.

Login

  1. Tap "Log in with existing account".
  2. Enter your registered account and password.
  3. Tap "Log in" button.

Diagram: Shows a login screen with fields for email and password, and a 'Log in' button.

Create Family

The first time the APP is used, Create family is needed:

  1. Tap "Create family".
  2. Make name for the family.
  3. Set the location.
  4. Choose default rooms or add new rooms.
  5. Tap "Done" and "Completed".

Diagram: Shows screens for creating a family, adding rooms, and confirming location access.

Forgot the password

If you forgot the password or you want to reset the password, operate as below:

  1. Tap "Forgot password".
  2. Enter your account(e-mail address) and tap button "Obtain verification code".
  3. Enter the verification code received by your e-mail.
  4. Set the new password and tap button "Done".

Diagram: Shows screens for resetting password via email verification.

Add device

There are 2 modes: CF (Quick connection) and AP (Access Point) for adding device.

CF mode

  1. Power on the indoor unit, no need to launch the air conditioner.
  2. Click "+" in the upper right corner of the "Home" screen or tap "Add device" on the room which has no device.
  3. Tap the "Split Air conditioner" logo.
  4. Input the password of the Wi-Fi which the same as your smart phone connected, then tap "Next".
  5. Follow the comments on the next screen to reset the Wi-Fi module then check "Confirm the device is reset" and tap "Next".
  6. You can see the percent rate of connecting process, at the same time "PP", "SA", "AP" shining in turn on the indoor display.

Definitions:

  • "PP" means "Searching the router"
  • "SA" means "connected to the router"
  • "AP" means "connected to the server"

Diagram: Shows the 'Home' screen with a '+' button, device list, and navigation. Also shows screens for selecting device type, entering Wi-Fi details, resetting the device, and connection progress.

AP mode

  1. Power on the indoor unit, no need to launch the air conditioner.
  2. Click "+" in the upper right corner of the "Home" screen or tap "Add device" on the room which has no device.
  3. Tap the "Split Air Conditioner" logo.
  4. Input the password of the Wi-Fi which the same as your smart phone connected, then tap "Next".
  5. Tap in the upper right corner and choose "AP Mode" then follow the comments on the screen to reset the Wi-Fi module then check "Confirm the device is reset" and tap "Next".
  6. Read the instruction carefully and tap "Connect now".
  7. In the network setting screen, select "SmartLife-****", and tap "←".
  8. You can see the percent rate of connecting process, at the same time "PP", "SA", "AP" shining in turn on the indoor display.

Diagram: Shows screens for selecting AP mode, resetting the device, connecting to the device's Wi-Fi hotspot, and connection progress.

Air conditioner control

The device control screen will pop up automatically after adding the device. The device control screen will pop up manually by tapping the device name on the home screen.

Diagram: Shows the 'Home' screen with listed devices and navigation.

Note: There are two different control forms based on different software or Wi-Fi module firmware. Please read the manual carefully based on the real control interface.

Control form 1

Diagram: Shows the main control interface for Control form 1, with temperature adjustment, mode, fan, function, and timer buttons.

Labels: Back to Home screen, Decrease setting temperature, Selected Mode/Fan speed/Functions indicator, Power ON/OFF the air conditioner, Device details and management, Increase setting temperature, Indicator of setting temperature.

Control form 1 - Mode setting

  1. Tap Mode to pop up the Mode screen.
  2. Select one of the modes: Feel/Cool/Heat/Dry/Fan.
  3. Tap anywhere around the setting temperature to cancel the Mode setting.

Diagram: Shows the mode selection screen within Control form 1.

Control form 1 - Select fan speed

  1. Tap Fan to pop up the Fan screen.
  2. Select one of the fan speeds: High/med/Low/Auto.
  3. Tap anywhere around the setting temperature to cancel the selection.

Diagram: Shows the fan speed selection screen within Control form 1.

Control form 1 - Function setting

  1. Tap Function to pop up the Function screen.
  2. Select one of the functions: Sleep/Turbo/ECO.
  3. Select UP-DOWN/LEFT-RIGHT for auto swing with direction of UP-DOWN/LEFT-RIGHT.
  4. Tap anywhere around the setting temperature to cancel the Function setting.

Diagram: Shows the function selection screen within Control form 1.

Control form 1 - Timer adding

  1. Tap Timer to pop up the Add Timer screen.
  2. Tap Add Timer.

Diagram: Shows the timer screen and the 'Add Timer' interface.

Control form 1 - Timer adding (continued)

  1. Select the time, select the repeat days and Timer on/off.
  2. Select the Mode/Fan speed/Function and select the setting temperature for Timer on.
  3. Tap Save to add the timer.

Diagram: Shows detailed timer setting options for time, repeat days, mode, fan speed, and temperature.

Control form 1 - Timer Management

  1. Tap the bar of timer to edit the Timer like the Timer adding process.
  2. Click the switch to enable or disable the Timer.
  3. Hold the bar of Timer about 3 seconds and pop up the Remove Timer screen, tap CONFIRM and remove the Timer.

Diagram: Shows timer management interface with options to edit, enable/disable, and remove timers.

Control form 2

Diagram: Shows the main control interface for Control form 2, with temperature adjustment, and function buttons like ON/OFF, Mode, Fan Speed, Precision Air Flow, Eco, Sleep, Timer, More.

Labels: Back to Home screen, Decrease setting temperature, Selected Functions indicator, Power ON/OFF, Tips, Name of the device, Current mode, Increase setting temperature, Different background for different mode: Cool/Heat/Dry/Fan/Auto, Function Buttons.

Control form 2 - Mode setting

  1. Tap the Mode button.
  2. There are 5 modes on the Mode screen, tap one button to set the Air conditioner working mode.
  3. Tap the X button to back the main control screen.
  4. The mode and background will change on the screen.

Diagram: Shows mode selection screens within Control form 2.

Note: Please read the details of each mode in the user manual to control more comfortable.

Control form 2 - Fan speed selection

  1. Tap the Fan speed button.
  2. Choose your desired fan speed and tap it.
  3. Tap the X button to back the main control screen.
  4. The selected fan speed indicator will appear on the screen.

Diagram: Shows fan speed selection screens within Control form 2.

Note: Fan Speed can't be adjusted on Dry mode.

Note: Fan Speed screen may appear slightly different, depending on the air conditioner model. Example as below:

Control form 2 - Air Flow control

  1. Tap the Precision Air Flow button or Swing Flow button.
  2. Choose your desired air flow and tap it.
  3. Tap the X button to back to the main control screen.
  4. The selected air flow indicator will appear on the screen.

Diagram: Shows air flow control options for Precision Air Flow and Swing Flow.

Note: For some models without auto Left-Right wind, If you activate it, you will hear a beep, but no any actions.

Note: The Main control screen and Air Flow screen may appear slightly different, depending on the air conditioner model. Example as below:

Control form 2 - ECO function

  1. For Eco function, just tap the button to activate the function, the button will be lighting and the indicator will appear on the screen.
  2. Tap again to disable the function.
  3. Temperature controlled for some air conditioner model: In Cooling mode, the new setting temperature will ⩾ 26℃. In heating mode, the new setting temperature will ⩽ 25℃.

Diagram: Shows ECO function activation and related temperature settings.

Note: The Main control screen and ECO control method may appear slightly different, depending on the air conditioner model. Example as below:

Note: ECO is disabled on Turbo/Sleep mode too for some air conditioner model.

Control form 2 - Sleep function

  1. Tap the Sleep button.
  2. Choose your desired sleep mode and tap it.
  3. Tap the X button to back to the main control screen.
  4. The selected sleep mode indicator will appear on the screen.

Diagram: Shows sleep mode selection screens within Control form 2.

Note: Sleep is disabled on Fan/ Dry/Auto mode.

Note: Sleep is disabled on Turbo/Sleep mode too for some air conditioner model.

Control form 2 - Timer(on) setting

  1. Tap the Timer button.
  2. Tap + in the upper right corner of the Timer main screen.
  3. Choose the Time/Repeat/Switch OFF then tap Save.
  4. The timer(off) will appear on the Timer main screen.

Diagram: Shows timer setting screens for Control form 2, including time selection, repeat days, and switch options.

Control form 2 - Timer(off) setting

  1. Tap the Timer button.
  2. Tap + in the upper right corner of the Timer main screen.
  3. Set the Time/Repeat Date/Switch(ON)/Temperature/Mode/ Fan speed/Air Flow as your desired and then tap Save.
  4. The timer will appear on the Timer main screen.

Diagram: Shows detailed timer setting options for Control form 2, including temperature, mode, fan speed, and air flow.

Note: Tap Temperature/Mode/Fan Speed/Air Flow > one by one then set as your desired as mentioned on the previous chapter and tap Confirm the setting.

Control form 2 - Timer management

  1. Change the Timer setting: Tap anywhere of the timer list bar except the switch bar to get into the Timer setting screen, change the setting and then tap save.
  2. Enable or Disable the Timer: Tap the left of the switch to disable the Timer. Tap the right of the switch to enable the Timer.
  3. Delete the Timer: Slide the list bar of the Timer from right to left until Delete button appear, then tap delete.

Diagram: Shows timer management interface with options to enable/disable and delete timers.

Control form 2 - More functions

Note: Some air conditioner models don't have the 'More' button.

  1. Tap the More button to operate additional functions if it appears on the screen.
  2. Tap the "?" button to switch on/off the indoor LED display.
  3. Tap the "?" button to switch on/off the buzzing when operating through Wi-Fi APP.
  4. Tap the "?️" button to activate the Anti-Mildew function, if it is available on the screen. After AC turning off, it will start drying, reduce residual moisture and prevent mould, after function finish, it will automatically turn off.
  5. Tap the "❤️" button to switch on/off the healthy function, if it is available on the screen. It activates the antibacterial ioniser function. This function only for models with the ioniser generator.
  6. Tap the "GEN Mode" button, if it is available on the screen. In this Mode, you can choose one of the three levels of current. The air conditioner will maintain proper current to save energy.

Diagram: Shows the 'More' functions screen and the 'GEN Mode' selection.

Note: The appearance maybe different, some icons will be hidden if the air conditioner does not have this function or do not enable on the current mode.

Control form 2 - More functions (continued)

  1. Tap the "Electricity Monitoring" button if it is available on the screen. In this function, you can monitor the air conditioner electricity consumption.
  2. Tap the "⚙️" button, if it is available on the screen (Self-Cleaning). Check the details of the Self-Cleaning function on User Manual.
  3. Tap the "? 8°C Heat" button, if it is available on the screen. This function helps keep the room temperature over 8°C. Check the details of the 8°C Heat function on User Manual.
  4. Tap the "? Reservation" button, if it is available on the screen. You can set the time, repeat day, temperature, mode, fan speed, air flow as you desired and then tap Save to activate the function. The air conditioner will automatically reach your settings at the appointment time.

Diagram: Shows Electricity Monitoring graphs, Self-Cleaning, 8°C Heat, and Reservation setup screens.

Control form 2 - More functions (continued)

  1. Tap the "Self-diagnosis" button, if it is available on the screen. The air conditioner will automatically diagnosis itself and indicate the Error code and the problem instructions if possible.
  2. Tap the "☀️" button (Photosensitive) if it is available on the screen. This function allows the air conditioner to turn on/off the display automatically according to the light intensity.
  3. Tap the "?" button (Soft Wind) if it is available on the screen. In this function, the air conditioner will blow soft airflow through the micro holes on the deflector.

Diagram: Shows Self-diagnosis, Photosensitive, and Soft Wind function screens.

Device details and management

Tap on control form 1 or tap ... on control form 2, get into the device details screen. Here you can get some useful information and sharing the device to other accounts. Check the following pictures and instructions carefully.

Diagram: Shows Control form 1 and Control form 2 interfaces with labels pointing to various elements.

Information Fields:

  • Modify Device Name
  • Device Location
  • Check Device Network
  • Supported Third-part Control (e.g., Amazon Alexa, Google Assistant)
  • Device Sharing
  • Device Info
  • Feedback
  • Check for Firmware Update
  • Remove Device

Labels: Tap to change the device location to another room, Tap to check the network status, Tap to got the instruction for connecting the amazon alexa or Google Assistant voice controller, Tap to sharing the device to other account, Tap to check the Virtual ID/Wi-Fi name/IP address MAC address/Time Zone/Wi-Fi single strength, Check and update the firmware, Tap to remove the device and the device will be reset automatically once be deleted. Feed back the problems or some suggestions to the APP administrator.

How to share the devices to other accounts?

  1. Tap "Device Sharing" and pop up Device Sharing screen.
  2. Tap "Add Sharing".
  3. Select the region and enter the account which you want to sharing.
  4. Tap "Completed", the account will appear on your sharing list.
  5. The received sharing members should hold pressing the home screen and slide down to refresh the device list, the device will appear on the device list.

Diagram: Shows screens for device sharing, adding a share, and the sharing list.

Instructions: Hold the bar about 3s then you can delete the sharing account. Hold on and slide down to refresh the device list.

Account management

Account Profile setting

Diagram: Shows the 'Profile' screen with options for Nick name, Home Management, Message Center, Help Center, More Services, Settings.

Actions: Change the nick name of your account. Select a picture for the account from local album. Select the time zone.

Diagram: Shows screens for editing profile details, including nickname, profile picture, and time zone.

Account Security:

  • Phone Number
  • Location
  • Change Login Password
  • Pattern Unlock
  • Change Pattern Password
  • Deactivate Account

Diagram: Shows account security settings including password change, pattern unlock, and deactivation.

Notes: Change the password like reset password on page 7. Tap the switch to enable or disable the Pattern password. Please carefully to deactivate the account for all data will be deleted.

Home(Family) management

  1. Tap the name of home at the left upper corner of the Home Screen and select the Home Management. Or tap Me and tap Home Management.
  2. Tap one of the families in the family list and get into Family Settings screen.

Diagram: Shows navigation to Home Management and Family Settings.

Note: Tap "Add family" and refer to page 6 to add a new family.

  1. Set the family as the following indicators.

Diagram: Shows Family Settings with options for Family Name, Room Management, Family Location, and Family members.

Instructions: Open the map automatically then you can set the location. Add other account into this family to control the device. Tap to rename the family name. Tap to get into Room Management. Tap to set a name and select picture for the family member. Remove the Family from your account.

Notice

  1. For technical update, there is maybe deviation of the actual items from what is on the manual. We express our apologies. Please refer to your actual product and APP.
  2. Smart air conditioner APP can be altered without notice for quality improvement and also be deleted depending on the circumstances of manufacturing firms .
  3. In case Wi-Fi signal strength is weakened, smart App may be disconnected. So make sure the indoor unit near to wireless router.
  4. DHCP server function should be activated for wireless router.
  5. The internet connection may fail because of a firewall problem. In this case, contact your internet service provider.
  6. For smart phone system security and network setting, make sure Smart air conditioner APP is trusted.

Trouble Shooting

Description Analysis of cause
Air conditioner can't be configured successfully 1. Check the mobile connected WLAN router SSID and password is correct; 2. Check whether there are additional settings of WLAN router as shown below. 1) Firewall by router itself or by PC 2) MAC address filtering 3) Hidden SSID 4)DHCP server Reboot WLAN router, mobile device and air conditioner (WLAN module) and connect air conditioner by CF mode again. Before rebooting, check nobody has already connected to same air conditioner.
Mobile can't control air conditioner 1. When air conditioner (WLAN module) is rebooted and app displays Device remove, ignoring this confirmation will lead to mobile device losing control permission of the air conditioner. You will need to connect the air conditioner by CF mode again. 2. In case of power failure, mobile device will lose control permission of air conditioner for 3 minutes after power failure. (Notification will now show up on the mobile device.) If you cannot control the app (air conditioner) even after power restored, you will need to connect the air conditioner by CF mode again.
Mobile can't find air conditioner 1. App display Air conditioner Device offline. Please check the following conditions. 1)The air conditioner has been reconfigured. 2)Air conditioner out of power. 3)Router out of power. 4)Air conditioner can't connect to router. 5)Air conditioner can't connect to network through the router. 6) Mobile device can't connect to network. 2. After adding the device, it disappears in device list. Hold and slide down to refresh the device list. If it has no change, shut down the app and start again.

Contact Information

KLIMAIRE

2190 NW 89 Place, Doral, FL 33172 - USA

Tel: (305) 594 - 4972 Fax (305) 675-2212

www.klimaire.com sales@klimaire.com

The Klimaire logo is a registered Trademark of Klimaire Products inc. Copyright 2020 Klimaire Products Inc.

The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details.

Models: KIWQ KOIQ SERIES Split-Type Room Air Conditioner, KIWQ KOIQ SERIES, Split-Type Room Air Conditioner, Room Air Conditioner, Air Conditioner

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