Halo: Fireteam Raven - Tethered Gun – Two Player Service Manual

Safety

Before operating the game, read this manual carefully. Failure to properly install and operate this game could result in malfunction or accident. Operate the game in accordance with the manual.

Operation

Operate the game in accordance with the manual.

Transporting

The cabinet is very heavy and contains fragile components. Use appropriate care when moving or transporting the cabinet. Avoid rough handling.

Handling Components

Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD) events, especially the computer. Do not handle it roughly. Before servicing, call your distributor and inquire about the PC warranty. Use proper ESD procedures when servicing. Protect components from harmful environmental conditions, such as extreme temperatures, excessive moisture, or other damaging effects.

Disconnect Power

Always turn off power and unplug the unit before servicing or making adjustments, unless otherwise instructed. Installing or repairing components while power is on can damage the components and void the warranty.

Grounding

Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit. Only plug into a grounded, three-wire outlet. Do not use a “cheater" plug or cut off the ground pin on the line cord.

Electrical Shocks

There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware that lethal voltages can remain in the electronic components even when AC power is disconnected. Use extreme caution when servicing. Verify that there is a working ground connection. If the unit sustains water damage, cease using it immediately and unplug AC power.

Monitor

The monitor contains no user serviceable parts. Do not attempt to service the monitor.

Power Cord

If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer or an authorized service agent.

Surge Suppressor

It is recommended that you plug your game's power cord into a surge suppressor to help protect from power surges that may damage sensitive electronic components.

Water and Other Liquid

Do not install the game near sprinkler or other water jet sources. Do not use a water jet to clean the game. Keep minimum clearance behind the game and wall for proper ventilation but also prevent access of liquid from spills and sprays from entering ventilation holes.

Connectors

Ensure all connectors mate properly. If connectors do not slip in easily, do not force them. Connectors are often keyed and only connect one way. Check for correct orientation.

Computer

The computer contains sensitive components, including a hard drive. Do not handle it roughly. Call your distributor before servicing its internal components. Ask about warranty information as it relates to the PC.

Cycle AC power on or off with the cabinet power switch.

A dongle has been inserted into one of the USB ports. This is required for game play. Do not remove the dongle except for troubleshooting purposes.

Tempered Glass Warning

When handling the LCD display glass cover, take special care and set the glass down softly on a flat surface free of debris. The edge of the glass is sensitive to hard impact. Shattered glass from the monitor can travel long distances and cause bodily injury. Use proper procedures when handling broken materials.

Hazard to Epileptics

A small portion of the population has an epileptic condition that may cause seizures. Affected persons experience seizures while watching some television pictures or playing certain video games. People who have not had seizures may still have an undetected epileptic condition. If anyone in your family has experienced epilepsy symptoms (seizures or loss of awareness), consult your physician before using video games. While children play video games, a parent should observe. Be alert to the following symptoms: dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation or convulsions. If you or your child experiences these symptoms, discontinue use immediately and consult your physician.

Manual

Keep this manual available and ready for use. If the game fails to function properly, turn off the machine and unplug the AC line cord. Contact your local distributor. You may not reproduce this document or any of its contents without written authorization from Raw Thrills™, Inc. or PlayMechanix™ Inc.

Specifications

For reasons such as performance, this product's specifications may change without notice. Federal patent, copyright and other intellectual property laws protect the content, devices and design of the game and its equipment.

Product Specifications

Electrical Power

• United States, Canada (ETL): Voltage: 120VAC, 60 Hz; Operating AC Current: 5 Amps
• International (CE): Voltage: 230VAC, 50/60 Hz; Operating AC Current: 3 Amps

Temperature: 50° to 104° Fahrenheit (10° to 40° Celsius)

Humidity: Must not exceed 95% relative humidity

Cabinet Dimensions

Diagrams showing cabinet dimensions are present but excluded as images.

Fuse Replacement Guide

NOTE: FOR CONTINUED PROTECTION AGAINST FIRE AND ELECTRICAL DAMAGE, USE ONLY SPECIFIED FUSE TYPE AND VALUE.

Please see unit for specified fuse labeling. Abbreviations:

Setup

Unpack Carton

1. Unpack all cartons and locate cabinet components:
• Main Cabinet assembly
• Console assembly
• Master Chief marquee assembly
• Connecting brackets x2
2. The main cabinet needs the Master Chief marquee and the connecting brackets mounted to the main cabinet before connecting the player console assembly.

Diagram showing cabinet components and their relation is present but excluded as an image.

Attach Master Chief Marquee Assembly and Connector Brackets

1. Lift the Light Box assembly over the Main Cabinet assembly. Use a step ladder if needed.
2. Make cable connection between Light box assembly and Main Cabinet assembly.
3. Slide Light Box assembly into openings on top of Main Cabinet assembly.
4. Secure Light Box assembly using four 1/4-20 x 1.25 screws with flat and lock washers.
5. Secure both Connector Brackets using six 1/4-20 x 1.25 screws with flat and lock washers.

Diagrams illustrating the attachment of the marquee and connector brackets are present but excluded as images.

Attach Console Assembly to Main Cabinet Assembly

1. Position Console assembly in front of Main Cabinet assembly.
2. Make all cable connections between Console assembly and Main Cabinet assembly.
3. Secure Console Assembly to Connector Brackets using six 1/4-20 x 2.00 screws with flat and lock washers.

Diagram showing the console assembly being attached to the main cabinet is present but excluded as an image.

Verify Cabinet Functionality

1. Verify the voltage in the nearest AC outlet.
2. Verify the AC outlet ground connection is present and working.
3. Verify that the specified operating current will not overload the supply circuits.
4. Plug the line cords into AC outlet.
5. Turn the main cabinet power switch to ON.
6. Verify that the cooling fans on the cabinet are working. If not, turn off AC power and disconnect line cord. Contact Betson service.
7. Check that no component is excessively hot or emitting foul odors. If so, turn off AC power and disconnect line cord. Contact Betson service.
8. Once software loads, you will be asked to setup the cabinet software.

Verify Input and Output Functionality

1. Enter the Diagnostic menu.
2. Enter the INPUT TESTS menu and verify all switches and inputs function.
3. Enter the VIDEO TESTS menu and verify that video is acceptable.
4. Enter the COIN METER TEST and verify the operation of the coin meter.
5. Enter the LAMP TESTS menu and verify that the lamps of the buttons work correctly.
6. Enter the SOUND TEST menu and verify the audio works and is not distorted.
7. Enter the WATCHDOG TEST menu, which re-boots the game.
8. Upon a successful re-boot, you are ready to make adjustments to pricing, volume and other functions found in the Diagnostic menu.

Card Reader Installation/Setup

UCL, or Universal Card Link, is a debit card standard established by the American Amusement Machine Association. Visit https://coin-op.org/standardization/ for the latest UCL standard and manual information.

You can choose to use 1 or 2 card readers in the pricing adjustments section of the test menu. It is recommended to use 2 card readers for best results.

There are (2) supplied UCL connections (located underneath the instruction plate that's above the start button plate).

If only (1) card reader will be used, use the P1 UCL connector.

The UCL connectors on this game use pins 1, 2, 6, 8, and 9. The other pins are unused.

Each UCL connector can supply up to 1A at 12VDC.

Diagram showing connector pinout and details is present but excluded as an image.

Maintenance

Hard Drive Recovery

Symptoms requiring hard drive recovery include:

• File Test reports bad or missing files
• Game fails to finish loading during startup
• After resetting the AC power, an error is reported
• Erratic Game or Attract Mode
• A screen indicating Data Files Corrupted

Computer: The computer contains sensitive components, including a hard drive. Do not handle roughly. Call your distributor before servicing its internal components. Ask about warranty information as it relates to the PC.

Do not use the PC on/off switch. Turn AC power on or off with the main cabinet power switches.

Flash Drive Restore

1. Turn both cabinet AC power switches to OFF.
2. Connect USB flash drive to an open USB port found inside the coin door.
3. Turn both cabinet AC power switches to ON.
4. Initial software loading may take several minutes. Check progress periodically. Do not interrupt power or reset the game during recovery.
5. When software has finished loading, a message indicates that restore is complete.
6. Turn both cabinet power switches to OFF and disconnect USB flash drive.
7. After 30 seconds, turn both cabinet power switches to ON.
8. After game restarts, the game will proceed through the Setup wizard with factory defaults.

Regular Gun Maintenance Procedure

In order to maximize income potential, keep the cabinet in optimal working order by performing the following procedure every time you empty the cash box.

1. Verify trigger and button functionality: Press the Test button on the service panel, select Tests, select Input Tests, and then select Switch Test (described earlier in this manual) to ensure the triggers are functioning properly.
2. Verify reload functionality: Verify reload mechanisms are functional on all guns.
3. Calibrate, calibrate, calibrate: Return to the Main Menu screen and select Gun Calibration. Follow the instructions earlier in this manual or on screen to calibrate all guns.

Calibrate the guns any time the game is moved or the guns are repaired, replaced, or swapped.

Note: It is not advisable to replace or swap devices while power is on. Shut AC power off before connecting or disconnecting any components. If, for some reason, guns are changed while power is on, shut off AC power and reboot, after the guns are connected again. Failure to do so may result in incorrect functionality.

Following these procedures is critical to maintaining your guns and maximizing revenue. Perform regular maintenance to keep your game in top working order.

Troubleshooting

⚠️ Warning: Review safety chapter before making any adjustments to game.

General Troubleshooting

Additional Troubleshooting

Online Troubleshooting

Parts

Halo – Tethered Gun – Two Player – Cabinet Assembly

Diagram showing the exploded view of the cabinet assembly is present but excluded as an image.

Halo – Tethered Gun – Two Player – Console Assembly

Diagram showing the exploded view of the console assembly is present but excluded as an image.

Halo – Tethered Gun – Two Player – Main Cabinet Assembly

Diagram showing the exploded view of the main cabinet assembly is present but excluded as an image.

Halo – Tethered Gun – Two Player – 55" LCD Assembly

Diagram showing the exploded view of the 55" LCD assembly is present but excluded as an image.

Halo – Tethered Gun – Two Player – Marquee Assembly

Diagram showing the exploded view of the marquee assembly is present but excluded as an image.

Halo – Tethered Gun – Two Player – Master Chief Marquee Assembly

Diagram showing the exploded view of the Master Chief marquee assembly is present but excluded as an image.

Halo – Tethered Gun – Two Player – Power Plate Assembly

Diagram showing the exploded view of the power plate assembly is present but excluded as an image.

Halo - Tethered Gun

Diagram showing the Halo Tethered Gun is present but excluded as an image.

Halo - Tethered Gun (Detailed)

Diagrams showing exploded views of the Halo Tethered Gun are present but excluded as images.

Contact Information

For an authorized distributor near you, visit Raw Thrills at http://www.rawthrills.com/sales-service

For service, contact your local distributor or your local Betson office for sales, technical information, warranty or repair. Betson can be reached at (800) 524-2343 or fax (201) 438-4837 www.betson.com

Betson Enterprises Headquarters

303 Paterson Plank Rd.
Carlstadt, NJ 07072
(800) 524-2343 or (201) 438-1300
fax (201) 438-4837
www.betson.com

System Diagrams

The document includes several system diagrams (wiring schematics) for the Halo: Fireteam Raven - Tethered Gun. These diagrams are provided across multiple sheets:

• Sheet 1: POWER DISTRIBUTION + PC - MONITOR + GUNS
• Sheet 2: MAIN HARNESS + RIO2 & AUDIO PCBS
• Sheet 3: LOWER PEDESTAL
• Sheet 4: UPPER PEDESTAL
• Sheet 5: SPEAKER PANEL + MARQUEE
• Sheet 6: TETHERED GUN

These diagrams are visual representations and are excluded as images.